Lodging Partner Associate Resume Sample
Anabel McDermott
3275 Frami Motorway,
Detroit,
MI
+1 (555) 545 0411
Work Experience
Lodging Partner Associate
07/2016
-
PRESENT
Boston, MA
- Administering accounting related processes, including accounts payable inquiries
- Contacting lodging partners to resolve issues (questions, changes, etc.)
- Proactively call lodging partners to resolve any anticipated future issues
- Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc
- Providing supplier self-service support and maintenance
- Maintaining strong vendor relations with a positive attitude and outgoing nature
- Fluent proficiency & comprehension in English, Arabic and French language is required
- Fluent proficiency & comprehension in English and Hebrew language is required
- Providing supplier self-service support and maintenance and educating partners
Expedia Lodging Partner Associate
08/2009
-
01/2016
Detroit, MI
- Flexibility and willingness to assist where and when needed and directed by your
- Fluent proficiency & comprehension in English and Japanese are required
- One year or more of solid customer service experience providing support and help
- Quickly be able to demonstrate sound judgment, while abiding by guidelines and procedures ensuring clear and concise communication
- The ability to communicate effectively at all levels of executive management to the individual contributor
- Fluent proficiency & comprehension in English is required
- One year or more of solid customer service experience providing support and/or help
- Strong Passion for Customer Service
- Fluent proficiency & comprehension in English and Mandarin are required
Lodging Partner Associate for Spanish Markets
06/2005
-
05/2009
Detroit, MI
- Fluent proficiency & comprehension in English and Icelandic language is required
- Fluent proficiency & comprehension in English and Romanian language is required
- Fluent proficiency & comprehension in English and Bulgarian language is required
- Fluent proficiency & comprehension in English and Afrikaan language is required
- Investigates and takes action to meet Expedia’s needs
- Investigates and takes action to meet Expedias needs
- Growing functions in support of suppliers and customers inventory management services, data entry, and training
- Experience, skills and education
- Fluent proficiency & comprehension in English and Russian language is required
Education
William Jessup University
1999 - 2004
School's Degree in Business
Professional Skills
- Excellent time-management and prioritisation skills
- Excellent communication skills to share best practices, and flexibility to adopt process improvements
- Strong, dedicated follow-up skills and be able to administer and support Travel Policies
- Microsoft Office application skills, including Outlook, Access, and Excel
- Strong ability to multi-task while effectively communicating with partners
- Highly efficient internet and phone skills, MS Office programs and highly
- Fluency with internet, computer usage and web-based application skills
How to write Lodging Partner Associate Resume
Lodging Partner Associate role is responsible for travel, software, education, training, finance, application, microsoft, grammar, english, french.
To write great resume for lodging partner associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lodging Partner Associate Resume
The section contact information is important in your lodging partner associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lodging Partner Associate Resume
The section work experience is an essential part of your lodging partner associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lodging partner associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lodging partner associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lodging Partner Associate resume experience can include:
- Quickly demonstrate sound judgment, while abiding by guidelines and procedures ensuring clear and concise communication
- Experience with Microsoft Office products and willing to learn new platforms
- Create a superior traveler experience by pursuing quality in all processes and tasks
- Flexibility and able to adapt quickly to changing priorities
- Be highly effective in managing multiple tasks simultaneously
- Make effective decisions within his/her authority supporting Expedia suppliers, escalate as necessary. Investigates and acts to meet Expedia’s needs
Education on a Lodging Partner Associate Resume
Make sure to make education a priority on your lodging partner associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lodging partner associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lodging Partner Associate Resume
When listing skills on your lodging partner associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lodging partner associate skills:
- Quickly be able to demonstrate good judgment, while abiding to guidelines and procedures ensuring clear and concise communication
- Work effectively with Superiors & Peers
- Communicate effectively at all levels from executive management to individual contributor
- Handle difficult or irate partner effectively; ability to set expectations and deliver information in a positive way
- Maintaining strong lodging partner relations with a positive attitude and outgoing nature
- High-reaching in maintaining and promoting excellent client relations by handling prompt and accurate responses to email and phone communications
List of Typical Experience For a Lodging Partner Associate Resume
1
Experience For Expedia Lodging Partner Associate Resume
- Manage first level accounting queries – shifted from LPA III JD as it is for LPA I
- Ambitious and willing to accept new challenges
- Actively call lodging partners to resolve any anticipated future issues
- Fluent proficiency & comprehension in English and Greek language is required
- Fluent proficiency & comprehension in English and Korean are required
- Assist the Market Manager & Market Associate in all administrative related process and tasks
- Manage the process of contract and promotion administration
- Add hoc project support
- Load rates and promotions as per request from hotel partners
2
Experience For Lodging Partner Associate Iv-french Resume
- Always be keen to be a part of test and learn projects
- Vision and Values – Supports vision and values in daily actions and decisions, and in short-term and long-term planning; communicates vision and values to others
- Communication – Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, listens carefully and considers what others have to say, including differing viewpoints
- Enforce defined procedures, standards, and performance expectations while sharing any insights for improvement
- Fluent proficiency & comprehension in English and Thai are required
- Fluent proficiency & comprehension in English and any Eastern European language is required
- Fluent proficiency & comprehension in a Second Language is an advantage
- Respond to inventory management and financial inquiries
- Flexibility and willingness to assist where and when needed as directed by your Lead/Manager
3
Experience For Lodging Partner Associate for Spanish Markets Resume
- Handle the initial phase of hotel guest relocations - shifted from LPA III JD as it is for LPA I
- Fluent proficiency & comprehension in German & English is required
- Fluent proficiency & comprehension in English are required
- Process partner transaction requests and support inquiries relating to rates and inventory. Creating new and/or updating existing room type and rate plan, rate plan linkage, rate acquisition, pricing model changes
- Fluent proficiency & comprehension in English and Indonesian are required
- Able to work on Public Holidays or Weekend if require
- Fluent proficiency & comprehension in French & English is required
4
Experience For Lodging Partner Associate Cancun Resume
- Ensure proper ownership of LFS Tier II cases with utmost quality and process adherence
- Always there to help when possible to be a part of overall APAC work, example, peaks and public holidays
- Ensure that timeliness, speed, and quality of Tier II case work are optimal
- Proactively chase opportunities for collaboration, tool and process improvements
- Strive for creative solutions to requests that are not immediately thought possible
- Manage all accounting related process including accounts payable inquiries from Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc
- Ensure that timeliness, speed, and quality of Tier 1 case work are optimal
- Manage communication and incorporation of changes to tools and processes
5
Experience For Lodging Partner Associate for Polish Market Resume
- Able to work in shift and on public holiday
- Fluent proficiency & comprehension in Finnish & English is required
- Fluent proficiency & comprehension in English and Turkish language is required
- Fluent proficiency & comprehension in English, and Swedish language is required
- Dependable and thrives in a dynamic work environment and be open and flexible to changes in daily responsibilities and assignments, as needed by the business
- Fluent proficiency & comprehension in English and Hungarian language is required
- Ought to be able to work in a flexible schedule
6
Experience For Lead, Lodging Partner Associate Resume
- Fluent proficiency & comprehension in Bahasa Indonesia, English and Indonesian are required
- Fluent proficiency & comprehension in Bahasa Indonesia , English and Indonesian are required
- Work efficiently towards daily targets and team metrics; complete all work to program standards as defined for each process; focus on continuous improvement
- Successfully gather and analyze information in partner support case management
- Make effective decisions within his/her authority supporting Expedia suppliers, escalate as necessary. Investigates and takes action to meet Expedia’s needs
7
Experience For Hebrew Speaking Lodging Partner Associate Resume
- Fluent proficiency & comprehension in specified support language and English is required
- Work and learn independently, as well as collaborate with larger teams
- Proficiency in Microsoft Word, Excel, Outlook required
- Fluent proficiency & comprehension in Italian and English is required
- Fluent proficiency & comprehension in English and Portuguese language is required
- Fluent proficiency & comprehension in Norwegian and English is required
- Fluent proficiency & comprehension in English and EMEA language is required
8
Experience For Entry Level Malaysia Lodging Partner Associate Resume
- Provide operational support inclusive of revenue generating work-types and complex supplier relations issues to hotel partners and Market Management team.Educate and inform suppliers on self-service functions
- Fluent proficiency & comprehension in French and English is required
- Listens carefully and attentively to others’ opinions and ideas; listens to others’ perspectives and clarifies meaning before responding. Work Effectively with Superiors & Peers
- Swedish language required
- Service Award Program
- 5 weeks holiday
List of Typical Skills For a Lodging Partner Associate Resume
1
Skills For Expedia Lodging Partner Associate Resume
- Quickly be able to demonstrate sound judgment, while abiding to guidelines and
- Excellent English proficiency and communicator
- Experience with Microsoft Office products and various operational support programs
- Experience with Microsoft Office products and operation support programs
- Experience with Microsoft Office products and willing to learn new platforms. Excel knowledge is desirable
- Foster quality in all work, with the traveler experience in mind
2
Skills For Lodging Partner Associate Iv-french Resume
- Two or more years of content experience at an e-commerce site or Online Travel Agency (OTA) desirable
- Providing training to Associates on day-to-day processing activities (e.g. issue resolution, case management, troubleshooting, positive partner serbices, etc)
- Responding to critical & complex lodging partner issues, partnering with market management and other internal teams
- Contacting guests based on requests received from lodging partners, i.e. arrival time, transfers etc
- Administering accounting related processes
3
Skills For Lodging Partner Associate for Spanish Markets Resume
- Assisting partners with live website issues & troubleshooting
- Responding to critical & complex hotel partner issues, working with market manager and other internal teams
- Updating existing hotel information
- Assisting partners in issues pertaining to Expedia tools & applications
- Assisting partners with live website issues and troubleshooting
- Providing support (disputes, questions, etc.) to hotel partners across multiple account models
- Providing support as Subject Matter Expert based on the project / process / tool enhancement work
4
Skills For Lodging Partner Associate Cancun Resume
- Comfortable working and learning independently as well as collaborating with other teams and team members
- Always there for supportive environment for sharing ideas, taking risks, and collaborating with other teams
- Responsible for greeting lodging partners in a courteous, friendly and professional manner according to company procedures
- Manage all accounting related process including accounts payable inquiries from hotels - shifted from LPA III JD as it is for LPA I
- Ensure all LFS cases and Non-LFS cases are properly handled by providing best solution for our partners who are struggling finance/payment and other issues
- Be a part of projects and Support tool improvements by Test and learn, testing changes and escalating issues
- Support tool improvements by testing changes and escalating issues
5
Skills For Lodging Partner Associate for Polish Market Resume
- Understand lodging/property types in the travel industry and the differing services and amenities featured
- Work and learn independently as well as collaborating with other teams and team members
- Provide basic and advanced finance support related to invoicing and payments
- Provide training to hotels on the extranets
- Able to work rotational shift and willing to work in weekends if required
- Communicate to ensure team is always consistently understanding work, overall direction
6
Skills For Lead, Lodging Partner Associate Resume
- Manage first level accounting queries
- New offices in the center of Prague
- Healthcare, Private Medical Care
- Wellness and Fitness Reimbursement
- Travel Discounts, Travel Allowance
7
Skills For Hebrew Speaking Lodging Partner Associate Resume
- Public Transport Support – yearly transportation pass for free
- Fluent proficiency & comprehension in English/Portuguese is required
- Quickly learn processes and tools, and keep up with rapid changes
- Work and learn independently, as well as collaborate with teams from other geographies
- Proficiency in Microsoft Word, Excel, Outlook and other applications required
- Problem Solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others
8
Skills For Entry Level Malaysia Lodging Partner Associate Resume
- Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization
- Customer Focus - Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers
- Listens carefully and attentively to others' opinions and ideas; listens to others' perspectives and clarifies meaning before responding. Work Effectively with Superiors & Peers
- Solutions mindset, helping nature, real passion for the customer and the customer experience
- Willing/Open to work in weekends as well
- Flexibility and willingness to assist where and when needed and directed by your supervisor.Analytical Problem Solving & Decision-Making
- Listens carefully and attentively to others’ opinions and ideas; listens to others’ perspectives and clarifies meaning before responding
9
Skills For Lodging Partner Associate Resume
- Versatile in running multiple software programs while conversing with all types of support staff
- Always there to help when possible to best be a part of overall APAC work, example, peaks and public holidays
- Fluent proficiency and comprehension in Hindi and English are required
- Fluent proficiency & comprehension in Hindi & English is required
- Fluent proficiency & comprehension in English and Polish language is required
10
Skills For Expedia Lodging Partner Associate Resume
- Fluent proficiency & comprehension in English and Spanish language is required
- Fluency with technology; ability to learn new software, tools, and technical processes quickly
- Dependable and thrives in a fast-paced work environment and be open and flexible to changes in daily responsibilities and assignments, as needed by the business
- Fluent proficiency & comprehension in English & Polish language is required
- Fluent proficiency & comprehension in English and German language is required
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