Lead Associate Resume Sample
Jesus Ferry
284 Ricardo Lights,
Boston,
MA
+1 (555) 315 9274
Work Experience
Lead Associate
03/2016
-
PRESENT
Philadelphia, PA
- Career Gap Analysis
- Business Analysis – redesign processes, identify and develop solutions to problems arising from intended change, data analysis and interpretation, engaging with stakeholders to understand issues, changes and present solutions
- Project Support - Support the Engagement Manager in planning engagements and adhering to engagement delivery requirements. Develop artefacts that would support project delivery and governance
- 5+years of related experience supporting executives
- Strong Organization/Prioritize/Time management
- Proficient in Problem Solving, Research ability, Accuracy and Attention to detail
- Strong technical skills-proficient in systems and inter-process communication
- General knowledge of Insurance practices
Lead Associate, Email Campaign Specialist
12/2010
-
01/2016
Dallas, TX
- General knowledge of all Intake processing and systems
- Compile accurate reports and up-to-date records to be analyzed by the Department Supervisor
- Assist with training / cross-training new associates assigned to the department
- Conduct department audits and assist with monitoring associate’s productivity
- Report all employee relations related issues to the Department Supervisor for investigation
- Experience or similar WH or similar Working Experience
- Subject matter expert of SEC, FINRA and State Departments of Insurance rules and regulations
- Interact well with internal and external customers
- Multi-task and adjust to changing priorities in a fast-paced environment
Lead Associate, Submission Management
01/2004
-
07/2010
San Francisco, CA
- A skilled analyst with fluency in SQL, Statistics, Excel and the ability to create compelling data visualizations
- Curious by nature and eager to learn – someone who is always interested new technology and expanding their knowledge base
- Able to Tell a Story with Data – someone who can present findings to a group as well as in writing
- Experience with relational databases and SQL required
- Research, investigate, analyze, and respond to incoming complaints regarding life insurance products
- Respond to inquiries involving general policy provisions, explanation of system generated correspondence, or basic requests for service
- Administer ongoing signed legal settlements
- Communicate with policyholders, sales agents, field management, and other service areas within Life Operations
Education
Herzing University - Birmingham Campus
1999 - 2004
Bachelor's Degree in Business
Professional Skills
- Excellent interpersonal skills including strong teamwork/collaboration skills; highly approachable with positive attitude
- Problem-solving and analytical skills; basic level of financial skills
- Strong organizational, verbal communication, writing and negotiation skills
- Strong analytical and problem solving skills. Attention to details is paramount
- Teach and coach, using influence skills without authority
- Demonstrate excellent product knowledge.
- Experience on working in Structural Engineering design of High Rise Building projects, Industrial and Infrastructure Projects
How to write Lead Associate Resume
Lead Associate role is responsible for research, creative, organization, analytical, basic, training, leadership, excel, negotiation, security.
To write great resume for lead associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lead Associate Resume
The section contact information is important in your lead associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lead Associate Resume
The section work experience is an essential part of your lead associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lead Associate resume experience can include:
- Prior leadership experience, warehouse experience, and being able to be flexible to the business’s need is very important for this opening
- Able to research AXA Advisor inquiries. Solid communication and administrative skills, able to liaison with across the organization
- Synthesize information quickly, exercise strong judgment and feel comfortable prioritizing multiple, active projects at any given point in time
- Intermediate level of problem-solving skills
- Ensure the teams are effectively communicating deliverables and time estimates to customers and that deadlines are met
- Escalate effectively on quality findings and risks
Education on a Lead Associate Resume
Make sure to make education a priority on your lead associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lead Associate Resume
When listing skills on your lead associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lead associate skills:
- Demonstrates acceptable skills in oral and written communications, managing and adhering to timelines, negotiation skills, integrity and adaptability
- Strong proactive customer service/relationship building skills, with demonstrated sense of urgency
- Demonstrated experience with analytical skills, research capabilities, MS Excel and superior communication abilities
- Strong decision making, problem solving, and organizational skills
- Excellent oral and written communication and articulation skills
- Good observation skills, an eye for detail
List of Typical Experience For a Lead Associate Resume
1
Experience For Lead Associate, Email Campaign Specialist Resume
- Awareness of deadlines and time management skills
- Read and interpret documents; basic negotiation skills
- Intermeidate level Excel and Work skills
- Strong Microsoft Office (Word, Excel, PowerPoint) experience
- Experience supervising or leading teams required
- Design experience in international (ideally Middle East) projects, working to American/European Codes
- Training experience
- Conducts effective training
- Demonstrated ability to build productive relationships across an organization required
2
Experience For AM, AML / KYC Onboarding Team Lead, Associate Resume
- Experience in information technology quality assurance or related information technology role required
- Utilize a mix of analytical and risk-based approaches to identify and prioritize action plans
- Operate auto-receiving equipment
- Experience in PR and/or external communications
- Prioritize tasks and manage multiple projects
3
Experience For Lead Associate, Submission Management Resume
- Up to 2 years of tax experience
- Strong subject matter knowledge
- SEC, FINRA and State Departments of Insurance rules and regulations experience
- 0-2 yrs experience
- Assisting the Contract Management Lifecycle Tool System Administrator with maintaining the tool to include assigning sourcing events, running reports, etc
- Communicating and interacting with the business unit for query resolution
4
Experience For Applicatons Developer Lead-associate Resume
- Learning project planning basics
- Processing of client databases, includes
- Reconciling client’s asset holdings and Cash activity
- Assembling insurance product filings to state insurance departments for submission
- Responding to all sales technology customer support requests within the agreed SLA timescales
- Processing of trade
- Screening/evaluating/responding as appropriate to all incoming communications
- Accountable for some writing and all compiling, reviewing, editing, submissions and document approvals for vaccine project(s) of responsibility
5
Experience For Lead Associate, Administrative Resume
- Manage incoming/outgoing requests, including cases assigned through workflow system and assignment emailed directly to analyst
- Communicate and coordinate batching schedule and production with appropriate personnel maximizing efficiency while following FDA, GMP and QC procedures
- Ensures compliance with all internal processes and SOPs related to submission tracking, submission forecasting and document tracking
- Possess a thorough understanding of all testing disciplines and best practices
- Summarizes contents of incoming materials requiring knowledge of technical matters
- Participates on Regulatory Working Groups, as appropriate, to provide requirements and timelines associated with submission publishing
- Corporate Action understanding and processing
6
Experience For Starbucks Lead Associate Resume
- Complete state filing certifications, readability memos and other related filing transmittals
- Update case notes in various tracking tools
- Responsible for leading a team of warehouse employees
- Manage the day-to-day operations and delegate work load. Ensure that staff is being proactive and on-task
- Work with Regional Email Services Head to drive opportunities with marketing stakeholders in the EMEA region
- Escalate and report errors, wins and saves to senior management within Marketing Services organization
- Knowledge of best practices for email creative, segmentation, dynamic content, testing methodologies, deliverability and regulations
7
Experience For Fulfillment Lead Associate Southpark Mall Belk Resume
- Educate Kiewit Business organizations on testing best practice processes
- Arranges and coordinates travel and meeting schedules for CAO and other team members
- Collect feed samples in accordance with sampling plan, notify appropriate personnel of variances
- Verify departing trucks have been completely emptied to prevent theft and/or loss of product
- Perform preventative maintenance and cleaning of equipment; communicate equipment malfunctions to appropriate personnel
- Refine and enhance training materials to suit business needs
8
Experience For Senior / Lead Associate Resume
- Conduct periodic refresher training as determined by business requirements
- Lead induction training for all new employees
- Conduct retraining in event of a process change or as the result of best practice roll-out
- Work closely with CI team to ensure Standard Work confirmations are aligned to training approach
- Review best practice performance, integrate into training collateral and implement across site
- Assist in preparation of awareness training for management and Executive teams
- Analyze data as a driver for the decision making, design, and implementation of controls; drive results based on facts or analysis
- Involved in the development of training materials and other educational programs
9
Experience For Asset Management GIM Email Services Team Lead Associate Resume
- Independently administers vaccines correctly and weigh birds according to set schedules
- Develop and maintain relationships open, working relationship with assigned contract growers
- Obtains alignment with other company divisions and vendors to provide optimal publishing solutions to support global vaccine submissions
- Maintains responsibility for the planning and production of large complex regulatory submissions
- Oversees publishing activities for projects in accordance with regulatory requirements
- Enthusiastic professional who is pursuing a career in PR or communications
- Process inbound referrals from the fraud hotline mechanisms, ensuring all are logged timely and clearly
- Prepare annual state fraud reporting for review
10
Experience For Infrastructure Lead-associate Manager Resume
- Team oriented personality who is comfortable leading others
- Help develop training material and procedures
- Fax, e-mail, scan, copy, and distribute documents as required
- Maintain accurate and organized files in compliance with record retention procedures and document preservation requests
- Provide assistance to other analysts and other business areas as necessary
List of Typical Skills For a Lead Associate Resume
1
Skills For Lead Associate, Email Campaign Specialist Resume
- Effective social, teamwork, and communication skills
- Strong organizational, time management and follow up/follow through skills
- Strong analytical skills; resourceful and creative problem solver
- Facilitate meetings and communicate results effectively to various levels throughout the organization
- Works effectively, both individually and as a team member
- Intermediate to Advanced Micro Soft Office Suite skills
- Basic computer knowledge and usage skills
2
Skills For AM, AML / KYC Onboarding Team Lead, Associate Resume
- Understanding of the company's policy, payment and others administrative systems for purposes of gathering triage evidence
- Good understanding of journal entry processing, balance sheet and income statement concepts
- Experience within managing or publishing of global regulatory submission especially Clinical Trial Applications
- Strong background in accounting and/or tax processing required
- Excellent attention to detail, extremely consistent in producing quality work
- Experienced in Regulatory Affairs with an understanding of the drug development process
3
Skills For Lead Associate, Submission Management Resume
- Bank Reconciliation Experience Required
- Proven project or submission management capabilities
- Proven ability to build positive relationships across an organization
- Within the Financial Services industry. Group Retirement experience highly desired
- Proven ability to maintain confidentiality and objectivity
4
Skills For Applicatons Developer Lead-associate Resume
- Some Compliance or Quality Assurance experience, preferably in a regulated industry
- Compliance or Quality Assurance experience, preferably in a regulated industry
- Contract Administration experience
- Experience in the design of the heavy and medium industrial steel structures
- Bachelors and 2+ years of experience
- Strong knowledge of variable products
5
Skills For Lead Associate, Administrative Resume
- Taking ownership of all assigned requests and progressing these through to resolution, ensuring the end user is kept informed of call progress
- Evaluating existing systems and / or user needs to analyze, design, recommend, and implement system changes
- Applying appropriate regulatory submission standards, requirements, processes and policies to align with regulatory requirement
- Willing to work with new processes and technology
- Working knowledge of Word, Excel, PowerPoint, Access, and web navigation
6
Skills For Starbucks Lead Associate Resume
- Providing component-level publishing support for Regulatory-owned deliverables to ensure dossier components conform to submission standards
- Problem solving capability, including trouble shooting and flexibility
- Multi-task while paying attention to detail and staying organized
- Fully investigating the query and undertaking fault replication within the company’s software as appropriate
- Accurately recording all related communication and actions into the call logging system in accordance with the agreed procedure
- General working knowledge of sourcing and procurement to include negotiation of NDAs
- Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT)
7
Skills For Fulfillment Lead Associate Southpark Mall Belk Resume
- Change management – Executing change projects in Operations, Claims, Underwriting, etc for Insurance clients
- Rudimentary understanding of OMNI web and IVR products (desirable)
- Moderate understanding of the OmniPlus and EXP AG applications (desirable)
- Maintain confidentiality and to work with a sense of understanding and urgency
- Learn and administer a sourcing and procurement system
- Meet multiple deadlines under demanding schedule in a fast paced, project driven and team environment
- Preferably 2 to 4 years in an investment accounting profile within the financial services industry
8
Skills For Senior / Lead Associate Resume
- Perform one or more functions of deboning process
- Knowledge of feed mill manufacturing equipment operation and maintenance
- Manage multiple projects and initiatives supporting AXA Advisors
- Possiblity of position going remote
- Willingness to learn and perform additional tasks
- General knowledge of processes and platforms that the clients use
- Highly analytical with a controls mindset
- Support the Management team in the supervision and the implementation of Levi’s® Stores
- Ensuring conformity to Reginal and Country specific requirements are applied to all relevant processes, including Electronic components, dossier level publishing and production of regulatory submissions
9
Skills For Asset Management GIM Email Services Team Lead Associate Resume
- Monitoring the effectiveness of appropriate submission processes with responsibility for initiating changes within decision-making authority to minimize inefficiencies and ensure quality
- Ensuring dispatch/distribution in compliance with due dates to Health Authorities and/or Local Operating Companies, as applicable, tracking submission events/activities appropriately
- Maintaining open, timely and effective communications with all publishing contributors and responsible RA professional, ensuring timely delivery of dossier components and/or complete dossier for submission
- Excellent follow up, documentation, and communication skills
- Proficiency with working on a computer and good keyboard skills
- Excellent Microsoft Office Skills (Outlook, Word, PowerPoint and Excel)
10
Skills For Infrastructure Lead-associate Manager Resume
- Excellent oral and written communication skills. Able to produce written communication that is technically sound, grammatically correct
- Demonstrated relevant work experience in a Business Analyst or similar role preferably in Identity & Access Management (IAM) or Cybersecurity
- Administrative assistant office experience
- Experience working on FIS Omni products and/ or Relius
- Directly related financial experience, as described above
List of Typical Responsibilities For a Lead Associate Resume
1
Responsibilities For Lead Associate, Email Campaign Specialist Resume
- Great communication skills, credible and confident presenter
- Understanding and experience working on OmniScripts
- Develop methods of automation and performance testing for agile methodologies, smoke testing and Environment validations tasks
- Good understanding of concepts and terminology of financial services industry, especially in Retirement (DB & DC) & Recordkeeping
- Remove bones, fat, cartilage, etc., as required from product prior to sending to next process
- Administrative/office experience
- Coordinate domestic/International travel arrangements as needed and secure all travel plans/VISAS as required/itineraries prior to travel
2
Responsibilities For AM, AML / KYC Onboarding Team Lead, Associate Resume
- Demonstrated success in a professional environment
- Participate in discussions and decisions regarding guidelines for testing tools and keeps abreast of evolving QA industry processes and standards
- Able to bring working teams together for common objectives
- Provides on the job training to new staff and assists new staff with attainment of understanding job responsibilities
- Conduct regular one on ones with team members, track performance and development and give feedback regarding progress
- Work directly for the Chief Accounting Officer and Directs to provide a full range of administrative and/or secretarial services
- Notes commitments made by the executive during meetings and arranges for staff implementation
- Furnish technical and subject matter expertise of all publishing software/tools and processes for the production and oversight of regulatory submissions
- Participates on planning teams to develop and manage timelines associated with regulatory submissions
3
Responsibilities For Lead Associate, Submission Management Resume
- Ensures regulatory submissions maintain compliance and quality according to internal or external timelines
- Report discrepancies that arise in a prompt and professional manner to the client, ensuring follow up and reconciliation in a timely manner
- Custom and regulatory reporting
- Highly analytical, organized, detail oriented, self-motivated individual and Multi-Tasking
- Help create and maintain PR materials including press lists, editorial calendars, announcements and press pitches
- Partner with manager of Email Services development and distribution to continue to execute and enforce global process standards
- Finance advisory projects – Executing/ leading projects in various finance functions, such as, Controllership (including internal controls, SOX, reconciliations, expense management etc.), Accounting Advisory & Reporting (USGAAP/ IFRS/ UK GAAP), Financial Planning & Analysis, Strategic Finance and Business Finance
4
Responsibilities For Applicatons Developer Lead-associate Resume
- Strong analytics and metrics capability to extract quality and measurements for Kiewit Technology Group
- Provide general administrative and clerical tasks in support of the Vice President, Executive Directors, and staff
- Provide backup coverage for the Senior Vice President, Global Supplier Management Group / Global Workplace & Enterprise Services Executive Assistant on an as needed basis
- Coordinate other ad hoc projects as needed
- Warehouse Leads are a liaison between the warehouse associates and the Department Supervisor
- Typical systems utilized include FIS’ Relius Administration and Government Forms as well as could include workflow software, participant and sponsor facing websites and other business applications as necessary
5
Responsibilities For Lead Associate, Administrative Resume
- Act as a liaison and be accountable for activities to the Business Area for the work of the Technical Testing Team
- Define test objectives, and provide strategy for automation, performance and test data management
- Gather and analyze test metrics and provide reports to project/product teams and upper management
- Proactively seek opportunities for continuously improvement within the department and act upon findings to initiate improvements
- Make decisions and plans based on the vision, direction and long term strategies of the organization, as well as experience in implementing strategies and of defining and establishing procedures
- Experience working with a professional team to establish a productive and supportive working environment, ensuring effective communication and consultation with colleagues
- Highly motivated individual who has the ability to motivate and coach individuals to develop their skills enabling them to achieve their best and to contribute to the overall success of the team
- Train lower level associates as needed
6
Responsibilities For Starbucks Lead Associate Resume
- Performs all work in compliance with company policies, NCC Animal Welfare Guidelines and local, state and federal policies, laws and regulations
- Serve as the Finance point of contact for events in Charlotte
- Coordinate all logistics (reserve rooms, order food, send invitations) for special team events. i.e. Scope celebrations, team building, Leadership offsite and other notable events
- Process CAO and department expense reports and invoice payments
- Maintenance and control of supplies
- Notify facilities when toner cartridge replacement and repairs are needed
- Prepare and assist with complex Microsoft Office presentations for all areas as needed
- Provides general administrative support to a department or area manager
- Advanced knowledge and application of Microsoft Office
7
Responsibilities For Fulfillment Lead Associate Southpark Mall Belk Resume
- Operate machines at a high level of efficiency and effectiveness to include: preventative maintenance (PM), machine set-up and changeover, material changes, quality checks, machine adjustments to maintain high level of quality, and monitor and document daily machine performance, and maintain production requirements
- Under minimal supervision, unload and inspect incoming ingredient trucks verifying condition and quality prior to placing in correct bins; ensure bins and storage areas do not overflow
- Accurately complete and maintain appropriate paperwork and reports in a timely manner
- Direct the work of others and be the “go-to” for questions and concerns in relation to task performance in the absence of supervisor or superintendent at their direction
- Train entry level employees as needed
- Work in compliance with all company policies, FSMA regulations and local, state and federal policies, laws and regulations
- Administrative responsibilities, primarily centered on the employee appraisal process
8
Responsibilities For Senior / Lead Associate Resume
- Successfully work alone and as part of a team
- Process assigned tasks for retirement plan administration
- Train FLM’s on specific processes and tasks so that they are fully aware of standards and best practice
- Show respect and be respected by peers and managers
- High performer, meets and exceeds productivity and other KPI’s with a clean disciplinary record
9
Responsibilities For Asset Management GIM Email Services Team Lead Associate Resume
- First Choice CI / ACT accredited (desirable)
- Lead a team of controls analysts and program managers to deliver on key strategic programs
- Thought leadership and ability to improve current processes by identifying trends, ineffective procedures and perform root cause analysis to enhance efficiency of the operational aspects of the program
- Negotiate and execute Non-Disclosure Agreements
- Plans/manage/executes all regulatory submission and assigned compliance activities of all levels of complexity for vaccine development and marketed products in VBD
- Understands and interprets regulatory guidance documents related to submissions
10
Responsibilities For Infrastructure Lead-associate Manager Resume
- Participate and provide vaccine requirements for broader regulatory compliance and quality management system workstreams to ensure vaccine compliance with regulations and the Quality Management System (QMS), as appropriate
- Accountable for ensuring all other regulatory submissions within the assigned region or product are submitted on schedule by local affiliates within vaccine project(s) of responsibility by ensuring the regulatory deliverables are provided as outlined in the global regulatory strategy
- Identifies regulatory submission requirements and provides regulatory submission guidance and expertise to GPT team on the assigned vaccine project(s) of responsibility
- Executes day-to-day activities for vaccine projects
- Identifies and notifies management of resource gaps for assigned vaccine project(s), when necessary
- Conducts and/or participates in final review of published submissions to ensure compliance to requirements
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