Lead Administrator Resume Sample

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Lora MacGyver
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Work Experience


Lead Administrator
04/2017 - PRESENT
Los Angeles, CA
  • Builds and maintains relationships with alumni
  • Maintain and update database records of alumni contact information
  • Serves as customer service representative for alumni programs by responding to telephone calls, emails, walk-ins, and requests from alumni
  • Assists with alumni and scholarship event planning and coordination
  • Stewardship of donors and potential donors
  • Identifying and creating mailing lists for alumni programs and activities
  • Assist with Rawls Raiders activities
Lead Basis Administrator
02/2014 - 01/2017
Chicago, IL
  • Assist Director of Alumni Relations with alumni outreach efforts and activities
  • Expert level and understanding of Microsoft Office Suite applications and knowledge of PowerPoint is needed
  • Participate in improvement initiatives including User Group Meetings and COP activities as required
  • Support CMMS UAT activities
  • Produce Global or Regional performance metrics as directed by BMS
  • Collaborate with the Learning Assistance Program staff to assign tutoring, learning specialist sessions, academic coaching meetings, and study hall requirements for student-athletes
  • Serve as primary contact between Academic Services and the coaching staff; Coordinate faculty/staff guest coaching activities for your assigned sports
  • Serve as an athletic academic services liaison to staff and faculty; Work in collaboration athletic compliance and athletic certification to ensure proper procedures and process
  • Evaluate prospective student-athletes' academic information; Monitor academic progress and proactively create intervention plans
Lead Project Administrator
11/2009 - 09/2013
Houston, TX
  • Manages the development of the student-athlete handbook; practice clearance for all football student-athletes
  • Coordinate graduate assistant/intern education programming
  • Coordinate Spring RRO and other RRO sessions for incoming Football signees; responsible football walk-on & tryout clearance
  • Provide consistent and frequent communication with Director of Football Academics and with coaches about the progress of assigned student-athletes
  • Comply with all NCAA, Big 12, Texas Tech University, federal and state procedures, rules, regulations and policies
  • Responsible for planning, monitoring and evaluating all components of the TRIO Student Support Services (SSS) program
  • Plans, coordinates and evaluates personal, career and academic advising activities
  • Responsible for program development and annual performance reporting, ensuring compliance with federal, state and institutional regulations
  • Assist with monthly, quarterly, and yearly leadership reports required by the division

Education


American Sentinel University
2005 - 2009
Bachelor's Degree in Business

Professional Skills


  • Demonstrate Strong Customer Service, & Organizational Skills
  • Effective time management and excellent organisational skills with the ability to prioritise tasks
  • Strong documentation skills for processes and infrastructure using Visio or a similar tool
  • Action oriented. Strong analytical and problem solving skills
  • Excellent administration experience, with the ability to priorities their workload, with a good eye for detail
  • Strong communication skills. Ability to communicate at all levels of the organization
  • Excellent interpersonal skills, ability to work with all levels, across organizational structures

How to write Lead Administrator Resume

Lead Administrator role is responsible for research, design, training, refining, finance, securities, integration, database, recruiting, security.
To write great resume for lead administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Lead Administrator Resume

The section contact information is important in your lead administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Lead Administrator Resume

The section work experience is an essential part of your lead administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Lead Administrator resume experience can include:

  • Identify, recruit, select and maintain an enrollment of the specified number of eligible students (140). Presents program recruitment information at marketing & publicity events
  • Performs administrative work directly related to the financial management of the program. Monitors all program budgets and complies with federal, state and institutional guidelines
  • Strong communication, organization, multitasking and time management skills
  • Significant experience required in deploying, configuring and administering the following technologies at an enterprise scale: --
  • Creates effective processes to track/report/communicate status, milestones, and resource planning
  • Experience with ABAP Programming

Education on a Lead Administrator Resume

Make sure to make education a priority on your lead administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Lead Administrator Resume

When listing skills on your lead administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical lead administrator skills:

  • Demonstrates solid critical thinking and problem solving skills to analyze, summarize, and deliver solutions to moderately complex problems; ability to plan and execute as assigned
  • Strong skills in PowerShell scripting for administration, automation of processes and issue resolution
  • Have the experience to effectively integrate capabilities to provide a cohesive common operating picture of all IA infrastructure tool-sets desired
  • Prioritize tasks to meet business needs, including prioritizing the work of others on the team
  • Proven experience with working time regulation in Poland would be an asset
  • Effectively communicate to peers, managers or stakeholders

List of Typical Experience For a Lead Administrator Resume

1

Experience For Lead Basis Administrator Resume

  • Weblogic (strong skill set)
  • Strong experiences with implementation of backup and recovery strategies and execution
  • Experience working to tight deadlines in a fast-moving environment
  • Experience in SAP Administration of ECC, BW, BPC applications
  • 2+ experience in Oracle/SQL Server Database Administration
  • Office administration experience, ideally with no more than 2 companies
  • Strong Knowledge of Windows 2008 R2, Windows 2012 R2. (including installation of PeopleSoft infrastructure)
  • Five (5) years of experience with integration of performance planning goals to meet the objectives of the AFMS
2

Experience For Lead Administrator, System Resume

  • Coordinate the work of third-parties to ensure effective and timely solutions for integration projects and daily troubleshooting
  • Strong knowledge of PeopleTools 8.54 onwards (fluid)
  • Strong knowledge of Linux / Unix (installation of PeopleSoft infrastructure)
  • Strong Knowledge of Integration technologies (Integration Broker, Component Interface, LDAP, SAML & SSO)
  • Microsoft Active Directory with strong knowledge in Remote Desktop Services
  • Relative experience in SAP Basis Administration in large scale and fast paced environments
  • Generalized experience and knowledge of BOBJ, EIM, MDM, Enterprise Portal, PI/PO and Solution Manager
  • Strong communicator both verbally and in written format
3

Experience For Lead Project Administrator Resume

  • Demonstrated knowledge of CHCS and/or M2 file and table structures
  • Designs, develops, and maintains a system landscape that accommodates multiple support functions such as prototyping, development, testing, and training
  • Lead in development, testing, implementing and maintaining disaster recovery plans and procedures
  • Opportunity for development by taking part in process improvement, mentoring programmes and internal training
  • Associate would be responsible for understanding DST control standards and SOX controls needing to be followed
  • Familiar with diagnosing issues related to networking components (e.g. firewalls, load balancers, web browsers, TCP/IP, SSL, HTTP, LDAP)
  • Oversees assessment efforts to measure student learning, satisfaction and persistence
4

Experience For Lead Garnishment Administrator Resume

  • Track agile and project team capacity and velocity, and provide trending information
  • Designs, analyzes, conducts and evaluates research related to academic advising needs of transfer student populations. Provide data as requested
  • Incredible attention to detail to ensure accurate use of internal systems and processing of information
  • Assist with the setup of new starters including IT requirements and desk locations
  • Responsible for SAP Environment Planning (Creation, Refreshes, Back-up and Recovery)
  • Self-motivated, flexible, openness to learning new things
  • Act as the first point of contact for payroll administrators within the specified team, including escalations
  • Contributes to the development of strategies and methodologies to manage the system's lifecycle program in terms of ensuring compliance with vendor releases
5

Experience For Work Force Administrator Lead Brazil Resume

  • Supports the TRIO programs total quality management philosophy
  • Expertise with PNNL business systems and processes
  • Project Management of small Digital initiatives, as needed
  • Coordination of tasks across multiple projects in a fast-paced, dynamic environment
  • Adheres to project policies/ standards; assists with project assessments; and manages deliverable reviews and sign-offs
  • Manages documentation of standard project lifecycle framework and agile framework
  • Help assist with development and implementation for transfer events
6

Experience For Lead Portal Administrator Resume

  • Advise prospective undergraduate students planning to transfer to Texas Tech. Assist students to resolve issues or barriers to enrollment; make appropriate referrals; follow up on student contacts
  • Work with academic advisors, instructors, administrators, and other professionals to discuss transfer issues
  • Collaborate with TTU advising coordinators to align advising information, strategies, methods, and tools including coordinating workshops and events for transfer students
  • Know and apply TTU academic advising policies, standards, and best practices accurately and uniformly including maintaining confidential files and preparing materials for various entities
  • Create and maintain positive relationships with college/departments at TTU & other institutions of higher education to increase applications, admits, and enrollment of transfer students
7

Experience For Lead EUC Administrator Resume

  • Demonstrate ability to: thrive in a fast paced office environment, perform multiple tasks; and adapt to sudden changes to processes, procedures, and/or action plans
  • Act as the first point of contact for administration within their specified team, liaising with all staff required
  • To delegate/assign work to other team Administrators
  • To quality check the work of the other team Administrators
  • To display a sound knowledge of quality targets and OKPI’s
8

Experience For Lead Collaboration Administrator Resume

  • To be the first point of escalation for team members if a query arises and escalate issues to Team Leader as required
  • Knowledge and user of internal software and applications
  • Clearly communicate with technical and non-technical personnel
  • Comfortably work in a fast paced, dynamic and event driven environment
  • Manages the SLA’s of the CDM Analysts that provide tier 2 support for issue triage for customers and internal associates, and when needed, route to the proper support team member
  • Identify business needs and develop strategies to increase technology adoption across business units
  • Position provides BYOD management and secure application delivery for user owned mobile devices
9

Experience For Lead Global Cmms Administrator Resume

  • Administers the program’s traffic light assessment. Runs established reports for program
  • Directory Sync server administration (AD-Connect)
  • Oversee payroll process in Poland for circa 1400 employees
  • Support co-workers in PA/PY related topics
  • Support in internal/external audits
  • Practical knowledge of Polish social security and tax rules in a payroll area
10

Experience For Lead Endpoint Administrator Resume

  • Coordination support for Service leaders (travel, meetings, events, etc.)
  • Support of various tactical Service Operations activities
  • Support for projects, teams and programs as necessary
  • Manage correspondence and compliance for candidates
  • Generate local contracts and manage local job orders
  • Act as the point of contact for the Regional Manager, District Administrative Coordinators and District Operations Specialists

List of Typical Skills For a Lead Administrator Resume

1

Skills For Lead Basis Administrator Resume

  • Strong interpersonal verbal, presentation and written communication skills
  • Troubleshooting skills to research production support issues
  • Acquire skills/capabilities necessary to meet growing needs/demands of systems/software/hardware
  • Strong administration experience in a HR/Payroll related role
  • Computer literate with accurate data entry skills
  • Project management skills including facilitation, developing and documenting design decisions
  • Patient, collaborative and supportive co-ordination skills
2

Skills For Lead Administrator, System Resume

  • Utilize project management skills to carry out responsibilities
  • Support Pack Installation/Performance Monitoring/Kernel Patching/SAP heterogeneous copy/On Call Support Capability/Change Management experience/SAP refreshes
  • Five (5) years of experience using MHS Medical Expense and Performance Reporting System (MEPRS) / Defense Medical Human
  • Provides a friendly welcoming experience by greeting guests as they enter Human Resources department
  • Proven ability to identify and implement solutions to improve data quality (medical coding, MEPRS usage)
  • Three (3) years’ experience working in a leadership role within Resource Management, Group Practice Management, or TRICARE Operations
  • Demonstrated knowledge of medical coding practices and processes (ICD9/10 and CPT/HCPS)
3

Skills For Lead Project Administrator Resume

  • Three (3) years of experience administering cloud/collaboration technologies (e.g. Microsoft O365)
  • Prioritizes customer onboarding backlog and monitors SLA’s of team of Customer and Master Data Analysts that administrate the system
  • BA/BS in Computer Science, Engineering, or equivalent work experience
  • Operate daily with an external vendors as well as other teams (i.e. Payroll EMEA Teams Financial Accounting)
  • Experience in Sharepoint, MS Office Excel, Powerpoint and Word
  • 2 – 4 years of operational experience, preferably in the customer service and/or financial industries
4

Skills For Lead Garnishment Administrator Resume

  • Experience developing Microsoft O365 roadmaps across the enterprise, providing input as well as planning for achieving roadmap objectives
  • Experience with e-mail archiving / e-discovery solutions, such as CommVault or Enterprise Vault
  • Experience as an Exchange/O365 Engineer/Administrator in a corporate environment with emphasis on high-availability and uninterrupted 24/7 messaging services
  • Experience with e-mail migrations
  • Demonstrate commitment to compliance with applicable laws and regulations, company’s ethics code of conduct and other company policies and procedures
  • Previous Payroll Administration experience
  • Direct experience in the utility industry
  • Administrative experience in an office environment with heavy customer contact
5

Skills For Work Force Administrator Lead Brazil Resume

  • SendMail Administration (Good to have)
  • Position requires 3+ year of experience in Polish Payroll environment
  • Excellent Client service (both internal and external)
  • Provide direction to less experienced Administrators and/or Technicians on department processes and complex technical issues
  • Experience using SAP in a professional environment
  • Strong vendor relationship management in a Managed Services environment
  • Forecasting, Budgeting, and Tracking project and team financials
6

Skills For Lead Portal Administrator Resume

  • Tracking, escalating and resolving issues and conflicts
  • Defining and documenting Procure to Pay Services’ policies and procedures
  • Creating and positing available positions to multiple job boards
  • Answering and responding to queries in line with system script and relevant policies and procedures
  • Challenging, fun and cooperative environment
7

Skills For Lead EUC Administrator Resume

  • Understanding of workload distribution
  • Understanding of performance management techniques (desirable)
  • Coordinate executive communications, including taking calls, responding to emails and interfacing with customers
  • Support Performance tuning/proactive monitoring of Microsoft Windows Servers
  • Subject matter expertise in both maintaining and troubleshooting ECC 6.0, CRM, SCM, and BW on HANA
  • Excel in an ever-changing environment, while meeting several deliverables
  • Advanced knowledge of fundamental networking/distributed computing environment concepts
  • Resolve problems in break/fix situations, including dealing with software and hardware vendor technical support as needed
8

Skills For Lead Collaboration Administrator Resume

  • Supports VP of HR Operations on special projects ranging from continuous improvement to financial reporting activities
  • Lead day to day Basis responsibilities, including providing technical expertise and direction to drive efficient operations of the SAP environment
  • Provides direction and guidance in setting and achieving TRIO SSS goals and objectives
  • Digital vendor management, including invoice/accrual processing, and vendor GRC tasks
  • Leads communication planning, execution and reporting with project teams; liaises with key stakeholders
  • Role in supporting production, implementation, upgrades in fast pace environment
9

Skills For Lead Global Cmms Administrator Resume

  • Knowledge of DB2 and Oracle databases required for supporting PeopleSoft 9.2
  • Familiarity with SAP running on Linux and Oracle
  • Flexibility and ability to adapt to rapidly changing and often time-constrained environment
  • Advanced knowledge of most aspects of operating system administration
  • Self-motivated and Detail-oriented, willing to work odd hours to complete critical tasks in a timely manner
  • Be proactive in identifying areas for improvement to processes and services
  • Multi-task and manage projects from creation to execution, working collaboratively with a wide range of team members
  • Creation and rudimentary analysis of operational and financial reporting
  • Administrative review and tracking of departmental compliance to regulated goals and processes
10

Skills For Lead Endpoint Administrator Resume

  • Act as the primary support person for 8 Staffing Professionals
  • Office management, Data Entry, Reception, Time Management, Payroll and billing adjustments
  • Perform approving and governance functions of the business unit
  • Schedule, organise, gather, collate, and prepare data for weekly meetings, team meetings, and monthly reporting
  • Advanced in MS Office suite including Word, PowerPoint, Outlook and Visio

List of Typical Responsibilities For a Lead Administrator Resume

1

Responsibilities For Lead Basis Administrator Resume

  • Exercise judgment and product understanding to determine appropriate handling of complex issues and high-value financial transactions around core business functions of the unit
  • Operate independently without close direct supervision
  • Intermediate skill level for Excel
  • Five (5) years of technical experience in data presentation software and concepts associated with presentation of quantitative information
  • Demonstrated ability to undertake and complete multiple tasks with multiple deadlines simultaneously
  • Experience in team management is essential
  • Liaison with staff regarding travel requirements, bookings, visas and ensuring AECOM travel policy is adhered
  • Create backups of all essential configurations for tracking and disaster recovery
  • Keep abreast of new technological advances in desktop engineering to further Enable’s investment
2

Responsibilities For Lead Administrator, System Resume

  • Arrange corporate events such as summits, trainings, town halls, team building events and internal meetings
  • Report Writing Tools: Cognos, Crystal Reports and Business Objects
  • A background in managing administration teams is desirable
  • The ability to communicate clearly in writing and on the telephone
  • CIPP qualified or working towards (desirable)
  • Purchases using P-Card, eProcurement, and B2B
  • Coordinate and format agendas, correspondence and reports, including submission to Information Release system
  • Resolve customer questions and escalations in a consistently accurate and timely fashion
3

Responsibilities For Lead Project Administrator Resume

  • Utilize experience, initiative and judgment to analyze and resolve discrepancies and issues, and resolve internal and external client escalations that impact the unit on a high-priority basis
  • Execute special projects assigned by management within the allotted time frame
  • Co-ordinate and oversee the roles of other Project Administrators within the Sydney CI Business
  • Create a highly motivated and engaged team via Performance Planning, Performance Management, appropriate Reward and Recognition, learning and development opportunities
  • Assist with the coordination of Personal Protection Equipment (PPE)
4

Responsibilities For Lead Garnishment Administrator Resume

  • Work with team leaders and project managers or other staff to keep project profiles, pen pics and resumes up to date
  • Liaise with the project finance team and project managers to facilitate smooth workflow of financial system related tasks
  • Support team leaders and project managers with AECOMs Integrated Management System
  • Attend and prepare minutes of project / client meetings as required
  • Assist project managers with the generation and maintenance of registers. i.e. contact lists, documents, risk registers, etc
  • Professional attitude and high level of attention to detail – takes responsibility for own tasks and work
  • Highly motivated, enthusiastic and the ability to use initiative – eager to learn and take on new tasks
  • Basic level in MS Excel
5

Responsibilities For Work Force Administrator Lead Brazil Resume

  • Proficient in MS Access desirable
  • Excellent written and verbal communication skills, including the ability to liaise and consult with staff at all levels within the organisation and a range of external clients
  • Knowledge of document control software preferable (Aconex, Team Binder, Incite)
  • Serves as a lead integrator to the functional business teams for technical services provided by the BASIS team, client infrastructure provider, and vendors/other service providers
  • Develops practices and procedures to manage technologies based on 'best practice' standards. Leads effort to develop technical standards to support and operate technologies within the system landscape
  • Develops methodologies and practices to manage and plan system capacity based on projected growth rate to ensure system performance remains at acceptable levels
  • Defines the processes and procedures necessary to operate and monitor the technical environments. Implements and supports enterprise applications in a global environment
  • Develops and tracks activities through project plans. Ensures that projects meet established time and cost parameters while adhering to established practices, procedures, and standards
6

Responsibilities For Lead Portal Administrator Resume

  • Formal training and/or work experience promoting college graduation rates
  • Average skill level for MS Office Applications including Outlook, Word and PowerPoint
  • Provide input to planning groups on the impact of prospective upgrades and work effort required
  • Serve as the primary resource for implementation and support of Microsoft O365
  • Maintain understanding of future direction of technologies and products for desktop engineering/printing/mobility, including contributing to enterprise roadmaps and architectural discussions
  • Serve as the primary technical expert for multiple, complex and/or advanced application or IT systems
  • Lead others in area of specialization to ensure standards are followed and quality is achieved
  • Perform impact analysis of new or expanding application or IT systems and coordinate with IT personnel to determine upgrades necessary to meet service level requirements
7

Responsibilities For Lead EUC Administrator Resume

  • Translate technical terms to simple format for end users
  • Provide backup desktop support, queue manager role and adhere to all SLA’s for resolution and response
  • Log all work in ticket system and document per policy
  • Manage/back up all application packages
  • Translate requirements into system design documents, operational procedures and user guides
  • Schedule HRLT meetings, appointments and manage travel itineraries/expenses
  • Maintain a level of professionalism among staff and clientele
  • Process all invoices and oversees the flow of invoices
  • Provides support and back up for other staff in department, as necessary
8

Responsibilities For Lead Collaboration Administrator Resume

  • Manages and coordinates all HR conference room schedules
  • Lead key SAP Basis team initiatives such as upgrades, installations, refreshes, proof-of-concepts, backups, disaster recovery, capacity planning and project/program support
  • Responsible for developing and maintaining technical details for SAP Basis team standard operating procedures and ensure that they are followed to maintain SAP system stability
  • Responsible for SAP Roadmap Administration (timing of upgrades, service/enhancement packs and implementation of new modules) in conjunction with the Release Manager
  • Associate would also work with our Financial Systems business analyst team to understand requirements and for testing efforts as part of the SDLC process
  • Define and maintain the SAP Change and Transport Management Strategy
  • SAP Basis Administration and/or Bases Team Lead
9

Responsibilities For Lead Global Cmms Administrator Resume

  • Formal training and/or work experience in Effective Student “Coaching”, specifically in the areas of guiding SSS-Eligible Students with goal-setting, time management, self-advocacy, and study skills
  • Multisport cards and cinema tickets
  • Opportunity to work within an international and multicultural environment
  • PeopleSoft Installation, Administration, and Maintenance of 9.2/PUM
  • Subject matter expertise in SAP HANA Administration, Installation and Operations
  • Technical experience to manage and support SAP including general Basis Administration, Work Bench Organizer, Data Dictionary, Transport Management system, Client Strategy, System Landscape, and On-line Support System
  • Maintain confidentiality and exercise discretion in all business relationships
10

Responsibilities For Lead Endpoint Administrator Resume

  • Delegate/assign work to other administrators within the team
  • Quality check the work of the payroll administration team
  • Ensure all work is carried out to meet SLA’s / KPI’s and Shared Service Centre standards
  • Answer and respond to queries in line with system script and relevant policies and procedures
  • Work both independently and also within a team environment
  • Business Software: SQL, MS Office Suite, Visio and MS Project

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