Labor Relations Representative Resume Sample
Dedrick Jacobi
292 Elmore Oval,
Detroit,
MI
+1 (555) 497 6193
Work Experience
Senior Labor Relations Representative
02/2018
-
PRESENT
San Francisco, CA
- Human Resources experience
- Working knowledge of employee benefits, like medical, disability, retirement, etc..
- Administers the company labor relations program, objectives, policy and procedures
- Participate in conflict resolution with various job stewards and business agents and collaborate on labor relation strategies
- Has input on labor relation issues including contract interpretation and discipline; Awareness of terms and conditions of contracts that are active and ongoing. Coordinate onsite labor relation activities with outside contractors and third parties
- Investigates and at times resolves employee grievances, concerns and labor disputes
- Understands collective bargaining agreements to discuss interpretation of intent, spirit and terms of contract
- Maintain and nurture established labor management relationships
- Serve as the company representative for the local and onsite committee meetings and conferences
Labor Relations Representative
02/2015
-
12/2017
Houston, TX
- Participates in various analytical projects and create reports as requested; Maintain current statutory information for bidding purposes
- Solicit union wage and benefits information from the local unions with jurisdiction on projects that are in the bidding process
- Participates in the commercial pricing portion of RFP’ s
- Maintain union craft billing rates on active and special projects as they relate to union craft and labor relations
- An solid understanding, skill and ability in labor relations, principles and practices
- Knowledge of business principles and practices as they apply to industrial relations
- Analyze labor relations issues and offer solutions
Employee & Labor Relations Representative
09/2011
-
08/2014
Dallas, TX
- Interpret the Basic Labor Agreement (BLA) and formulate local strategic positions
- Administer the grievance procedure: investigate, hold meetings with Union officials, draft and maintain records
- Research, analysis, and appropriate application of arbitration precedent
- Negotiate settlements as appropriate
- Enforce corporate policies and rules
- Ensure proper use of progressive discipline for Union represented employees
- Ensure compliance with contracting out provisions
- Prepare and present cases for arbitration
Education
Ashford University
2006 - 2010
Bachelor's Degree in Labor
Professional Skills
- Possesses advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills
- Possesses analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills
- Functional/Technical Skills:Has the functional and technical knowledge and skills to do the job at a high level of accomplishment
- Strong analytical, critical thinking and listening skills
- Strong verbal and written communication skills to clearly articulate company’s position both orally and in writing
- Excellent analytical skills and ability to manage competing projects
- High level of interpersonal skills to work effectively with others, motivate
How to write Labor Relations Representative Resume
Labor Relations Representative role is responsible for analytical, interpersonal, organizational, manufacturing, organization, software, analysis, articulate, training, database.
To write great resume for labor relations representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Labor Relations Representative Resume
The section contact information is important in your labor relations representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Labor Relations Representative Resume
The section work experience is an essential part of your labor relations representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous labor relations representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular labor relations representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Labor Relations Representative resume experience can include:
- Effective communication skills, including the ability to prepare and deliver persuasive and well-organized ideas in both written and verbal form
- Possess strong analytical skills and savvy strategic business thinking in a complex, multi-dimensional, innovative environment
- Apply strong analytical skills and savvy strategic business thinking to change management and inter-department projects
- Demonstrated skill in work processing and spreadsheet applications
- Demonstrated experience with HR disciplines and understanding of basic HR philosophies
- Demonstrated performance management and coaching experience
Education on a Labor Relations Representative Resume
Make sure to make education a priority on your labor relations representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your labor relations representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Labor Relations Representative Resume
When listing skills on your labor relations representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical labor relations representative skills:
- Exercise considerable diplomacy, judgment and discretion in establishing and maintaining good working relationships and discretion with the Company and Union officials and other governing agencies
- Strong data analytical skills and ability to use Excel and PowerPoint effectively
- · Excellent interpersonal skills and professional development skills such as oral and written communications and collaboration
- Strong organizational and time management skills to independently and simultaneously manage multiple priorities within in a high volume of work scope
- Solid technical business writing skills with emphasis on influencing decision making and gaining collective buy-in
- Adept at prioritizing workload, meeting deadlines and working effectively with managers
List of Typical Experience For a Labor Relations Representative Resume
1
Experience For Agency Labor Relations Representative Resume
- Possess strong communication skills, including the ability to prepare and deliver persuasive and well-organized ideas in both written and verbal form
- An individual with excellent written, verbal, listening and interpersonal skills, and ability to learn quickly in fast-paced environment
- Work on multiple initiatives concurrently and adapt to changing priorities in a fast-paced work environment
- · Five years’ experience in Labor Relations and/or Human Resources; ideally working in a unionized environment
- Experience in applying the principles and practices of labor program development and administration
2
Experience For Senior Labor Relations Representative Resume
- Training, guiding, and supporting supervision as it relates to operating within the Collective Bargaining Agreement
- Administering the Collective Bargaining Agreement (CBA) within assigned area
- Maintain a database regarding all collective bargaining agreements (CBAs) and organizing activities throughout the property and corporate entities
- Prepares grievances for arbitrators by defining the issue, interviewing witnesses, and collecting other information
- Work independently, take initiative, and collaborate as a member of a team fostering a cooperative working environment
- An individual who thrives in working in a fast-paced environment with competing requirements and deadlines
- Capable of developing relationships with and gaining the respect of unionized employees and union leadership
- Incentive administration, maintenance, and auditing
- Administers and interprets the collective bargaining agreement
3
Experience For Employee & Labor Relations Representative Resume
- Conducts instructional sessions for supervisory personnel regarding contract interpretation and compliance with company policies
- Exercise judgment in making decisions within general policies, procedures,
- Oversee grievance resolution process, participating in arbitration matters, as required
- Develops and conducts employee/labor relations training as needed
- Assist with the maintenance and upkeep of CoE databases, including SharePoint, BOX , and others systems as directed
4
Experience For Human Resources Labor Relations Representative Resume
- Compile and maintain files regarding negotiated increase amounts and their respective diversions for the company’s union represented populations
- Research trends and best practices for supporting the Labor Strategy team
- Complete files with necessary documentation to enable directors to make decisions on cases at the pre-arbitration screening
- Advises management regarding craft employee issues and interprets work rules
- Be a team player, comfortable dealing with employees and management personnel at all levels within the organization
- Responsible of all aspects of hourly employee administration on assigned crew/shift including walk in customer service
- Manage conflict in rapidly changing stressful environments
5
Experience For Employment / Labor Relations Representative Resume
- Develops negotiating proposals
- Familiar with grievance procedure administration including settlement negotiations and contribution toward preparation of arbitration presentations
- Act as primary on-site official contact/resource for all outside legal and litigation issues
- Conduct investigations and prepare detailed responses
- Ensure compliance with all federal and state laws and regulatory agencies (OFCCP, EEOC)
- Counsel and train management on their rights and obligations
- Along with the jobsite Safety representative, responsible for field implementation of Environmental, Safety and Health programs as they pertain to craft personnel
6
Experience For HR Labor Relations Representative Resume
- Prepares for and participates in contract negotiations
- Investigates and settles grievances under established grievance procedure
- Investigates complaints from federal, state and local agencies
- Performs audits or compiles periodic and special reports on labor matters as needed
- Willingness to meet aggressive deadlines
- Work independently (guided by Senior Labor Relations Representatives or
- Responsible for labor agreement administration, reviews disciplinary cases and make recommendations
- Analyze data and use technology to proactively identify and diagnose business needs / opprotunities and develop solutions to meet those needs
- Provides paraprofessional support to Senior Legal Counsel and the Labor Relations team
7
Experience For Human Resource Labor Relations Representative Resume
- Triages early stage labor relations issues (e.g., contractual inquiries and union information requests) and supports basic investigations
- Participates in the union grievance process, including fact-finding, scheduling, responding to information requests, answering grievances, and assessing the types and frequencies of actions
- Assists the Labor Relations and Employment Services teams with specific department reorganizations, ensuring adherence to required notice and contractual procedures
- Maintains the Labor Relations database and manages reports submitted to the collective bargaining units
- Develops a strong partnership with Employment Services team and assists with fact-finding and review of corrective action in accordance with applicable policies
- Provides assistance and support on development of labor management education programs and communication materials; working with Organizational Development staff, participates in the delivery of basic labor management education
- Assists with promoting a healthy labor-management relationship
- Follows labor relations trends in Healthcare and keeps Labor Relations team apprised of various changes
8
Experience For Labor Relations Representative Resume
- Knowledge of human resources principles, policies, and regulatory issues
- Produce a quality work product in an efficient manner
- Computer proficiency in Microsoft Word, Excel, PowerPoint
- Administer progressive discipline process
- Ensure consistent administration and interpretation of plant rules, policies, and procedures
- Interprets collective bargaining agreement provisions, rules and regulations; counsels management on labor relations issues; provides recommendations, alternative solutions and/or specific actions
- Assists with grievances, disputes and disciplinary actions; confers with employees and labor representatives; researches facts and past practices; makes recommendations and/or assists with resolution
- Assists with arbitration proceedings; researches and determines facts; confers with legal staff; briefs witnesses for hearings; prepares formal documentation; implements resolutions
- Assists with the coordination of negotiations; prepares schedule; conducts studies and performs research on positions and issues; evaluates alternatives and recommends solutions; prepares contract language and participates in negotiations
9
Experience For Agency Labor Relations Representative Resume
- Reviews and disseminates collective bargaining agreements; revises policies and procedures based on negotiations; documents changes and maintains records
- Provides advice and counsel to management on contract interpretation and application, issuing discipline, work rules, past practice, leading a unionized workforce, etc
- Trains management and supervisory personnel on new contract agreements, changes to policies and procedures and proper documentation techniques
- Evaluates trends, practices and patterns in labor relations; analyzes data; prepares reports and documentation; recommends modifications to programs, policies and procedures; maintains accurate information, documentation and records
- Responds to and resolves employee inquiries in a courteous manner; provides information within the area of assignment
- Performs a variety of special projects relative to assigned responsibilities
- Attends and participates in professional group meetings; stays abreast of new trends, legislation and innovations in the field of labor relations
- Coordinate processes and provide clerical support for Labor Strategy team
- Schedule and coordinate meetings with union leaders, management, other internal and external business contacts
10
Experience For Senior Labor Relations Representative Resume
- Create and maintain complex files relating to arbitrations, alternative dispute resolutions, collective bargaining agreements, and union avoidance. Prepare and send documentation both internally and to external stakeholders as needed
- Prepare original correspondence as requested
- Coordinate and maintain notes, department files and manage records retention
- Inform CoE leadership on all pertinent information and report any irregularities
- Perform special projects as requested by department leadership
- Maintain favorable union-management relationship in areas of responsibility
- Significant independent judgment is exercised; however, some direct
- Conduct investigations with Company and Union representatives related to the verbal inquiries, the filing of grievances and other documents and ensures that the Company’s responses are in compliance with the Collective Bargaining Agreement and submitted within specified timelines
- Mentor/Counsel supervisors and managers questions of contract interpretation, discipline and grievance resolution while recommending solutions to problems with regard to the contract
List of Typical Skills For a Labor Relations Representative Resume
1
Skills For Agency Labor Relations Representative Resume
- An individual who is a multi-tasker who can effectively adjust to changing priorities, work processes, and responsibilities
- An individual who learns quickly and possesses excellent written, verbal, listening, analytical, and interpersonal skills
- Demonstrated ability to handle difficult or volatile situations / individuals effectively
- Learn higher level labor relations skills
- Communicate effectively through clear and concise written correspondence and oral presentations
2
Skills For Senior Labor Relations Representative Resume
- Effectively advise and train County managers on matters related to Labor Relations
- Work effectively with considerable independence of action
- Guest service experience, Human Resources, administrative/clerical, or related experience
- Three years of guest service experience, Human Resources, administrative/clerical, or related experience
- Previous experience working in a similar hospitality or entertainment driven setting for operational knowledge
- Ability and willingness to establish and maintain effective working relationships between management and local collective bargaining units
- Experience working with a collective bargaining unit in order to comply with contract obligations and guidelines
- Capable of analyzing data to arrive at valid conclusions, recommendations and plans of action
- Skilled in developing mutual gains and interest based solutions
3
Skills For Employee & Labor Relations Representative Resume
- Perform research, analysis and evaluation of facts and conflicting evidence
- Establish and maintain effective working relationships with various labor organizations and management staff
- Experience working in Human Resources within a union environment
- Basic knowledge of and experience within Labor Relations as related to the following categories
- Knowledge of and experience within Labor Relations as related to the following categories
- Able to exercise excellent judgment in responding to employee relations-related requests
- Labor Relations experience in a manufacturing environment
4
Skills For Human Resources Labor Relations Representative Resume
- Human Resources experience in a manufacturing environment
- Human Resources negotiations and conflict resolution experience in a manufacturing environment
- Five years of experience in Labor Relations and Human Resources in a manufacturing environment
- 8+ months of Labor Relations/Hourly Personnel experience in a manufacturing environment
- Human Resources Generalist experience in a manufacturing environment
- Strong knowledge of US Geography
- Perform research, analysis and evaluation of conflicting facts and evidence
- Meet deadlines with a strong attention to detail; ability to multi-task with the ability to be self-directed
5
Skills For Employment / Labor Relations Representative Resume
- Six years of experience in labor and employee relations or related field
- Demonstrates advanced knowledge of the principles of advocacy in order to represent the organization in complex and sensitive dispute forums
- Demonstrates ability to lead and mentor other labor relations professionals
- Three years in labor and employee relations or related field or an equivalent combination of education and experience
- Experience with Microsoft Office Suite: Excel, Outlook, Word
- Union contract negotiations experience and conflict resolution
6
Skills For HR Labor Relations Representative Resume
- Promotes an effective, fair, and professional relationship between the company and union employees
- Human Resources Generalist experience
- Proactively identify labor relations issues and themes based on key labor metrics; recommend effective solutions
- Job related experience
- Willing to work in a manufacturing environment, including shift work as needed (including nights and weekends, as assigned)
- Willing to work in a manufacturing environment, including shift work (including nights and weekends, as assigned)
- Executing provisions of the collective bargaining Managing grievances within their population and working with their relevant union counterpart to resolve them
- Assisting in collective bargaining negotiations enterprise-wide
7
Skills For Human Resource Labor Relations Representative Resume
- Providing counsel to management on HR and union issuesagreement
- Providing information related to wages, benefits, pensions, FMLA and other generalist items to their client group
- Preparing grievances for disposition and meeting with the Union Shop Committee as required to resolve these grievances
- Meeting regularly with business customers to understand issues affecting their operations relative to the CBA
- Reviewing and approving promotional activity
- Developing positive relationships with the Union Shop Committee and area Labor Stewards
- Performing thorough, thoughtful, and detailed investigations on Employee, Ethics, and Business issues
- Supporting overall Labor Relations activities as assigned
8
Skills For Labor Relations Representative Resume
- Communications techniques for gathering, evaluating and transmitting information
- Provide consultation and support regarding staffing/talent selection and training development
- Assure the Company is acting in compliance with the Collective Bargaining Agreement inclusive of receiving employee, union officer and Company supervisor calls
- Make challenging decisions regarding labor relations
- Perseverance:Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
- Assists with insurance claim reporting on employment matters including the organization and maintenance of case files
9
Skills For Agency Labor Relations Representative Resume
- Assists with the collective bargaining process with review of contracts, data collection, document preparation, and preparation of bargaining session minutes
- Review grievances to ensure the Company is acting in compliance with the Collective Bargaining Agreement
- Working knowledge of laws and regulations relating to fair labor, contract, labor relations and employment law
- Provide coaching to front line supervisors regarding employee matters, contract interpretation, procedures and activities
- Assist with the scanning and uploading documents, data entry and other tasks as assigned
- Manpower tracking, reporting, and analysis
- Detailed understanding of the Greyhound/ATU contract
10
Skills For Senior Labor Relations Representative Resume
- Principles of collective bargaining
- Laws relating to labor relations with emphasis on California public sector laws, regulations and court decisions
- Manage and settle grievances through mutually agreeable outcomes in accordance with collective bargaining agreement
- Has advanced knowledge of applicable state and federal laws and court decisions regarding employment related matters
- An individual who can analyze workflow/trends to develop recommendations for new processes/procedures and/or improvements to existing processes/procedures
List of Typical Responsibilities For a Labor Relations Representative Resume
1
Responsibilities For Agency Labor Relations Representative Resume
- Coordinate grievance settlements including pre-arbitration and arbitration, calculates payments, prepares agreements and responds to inquires from managers, drivers and/or their representatives
- Evaluate pre-arbitration grievances to determine if the files are complete and whether there is room for resolution, etc. Takes necessary steps to collect & log information/documentation
- Effectively work independently and within a team
- Interact effectively in a conflict and matrixed environment
- Labor relations, human resources, Greyhound operations, or legal experience in the areas of principles, practice and procedures
- General knowledge in the field of human resources and/or experience in the area of labor contract administration and negotiations
2
Responsibilities For Senior Labor Relations Representative Resume
- Tracks attendance and assists craft employees with leaves of absence requests, including FMLA
- Advises management regarding craft employee issues and interprets work rules, pay issues, etc
- Assist with maintaining notes and department files
- Distributes reports on grievance payments and extra-board average earnings to both the Union and Company management
- Works with Union members to assist with data collection, investigation of issues and conflict resolution
- Attend pre-arbitration meetings to circumvent arbitration. Discern and communicate the Union’s position to assist the Department determine arbitration strategies, if necessary
- Prepare special reports as requested by various departments and union representatives
- Cross-train to assist and provide support for arbitrations, federal & state labor charges, NLRB charges and Helpline calls
3
Responsibilities For Employee & Labor Relations Representative Resume
- Provide administrative support for the Labor and Employee Relations department staff including, phones, calendars, files, meetings, travel, supplies, reports, and handling of ITS and Facilities issues
- Determine best solutions to employee questions and/or problems
- Plan all travel for the department
- Experience handling grievances, wage and salary administration, employee welfare, healthcare, pensions, union and management practices and other contractual stipulations
- Operations background
4
Responsibilities For Human Resources Labor Relations Representative Resume
- Lead second step grievance hearings and appropriate follow up actions
- Implement strategies and programs in partnership with the operations team that increase employee engagement for the hourly workforce
- Deliver timely, high quality and impactful hourly employee communications
- Champion lean initiatives for the HR group at the site and fully contribute as a member of the cell
- Support manpower move process and execution
5
Responsibilities For Employment / Labor Relations Representative Resume
- Posts and awards craft positions
- Initiates and collects craft employee performance ratings
- Investigates craft complaints and disciplinary matters and makes recommendations to management
- Oversee and/or participate in special LR/HR projects and initiatives as required
- Prepare and/or present arbitration cases
- Knowledge of federal and state statutes, labor laws, and company union contract
6
Responsibilities For HR Labor Relations Representative Resume
- Coordinate processes and provide clerical support for property Employee/Labor Relations team
- Schedule and coordinate meetings with management, employees, union leaders and other external business contacts
- Assist with creating and maintaining complex files relating to investigations, grievances, mediations and arbitrations in EthicsPoint system or elsewhere as directed
- Prepare and send original correspondence and documentation as requested
- Assist with the report generation for all Labor Relations requests
7
Responsibilities For Human Resource Labor Relations Representative Resume
- Inform Human Resources leadership on all pertinent information and report any irregularities
- Previous HR generalist responsibilities
- General knowledge of state and federal laws affecting the employment of hourly represented employees, including FMLA, ADA, NLRA, EEOC, FEHA, Title VII, State Unemployment, and FLSA
- Provide direction relative to effective labor relations practices
- Proficient with HRIS system and/or PeopleSoft software
- Build effective relationships and partner with business leaders to influence labor relations practices, the Marietta and off-site locations, as well as Aeronautics' Labor Relations, in order to execute labor Relations strategy & foundational philosophies
8
Responsibilities For Labor Relations Representative Resume
- Alignment, interest-based, enterprise-oriented; metric focused approach
- Coach and educate leaders of represented workforce
- Consult and partner with enterprise-wide leaders to achieve strategic and tactical people plans
- Evaluate, maintain and enhance positive employee relations between union officials, leaders and employees
- Partner with internal stakeholders to complete investigations
- Administer employee discipline as appropriate
- Develop, interpret and implement hourly practices that enhance productivity and efficiency
- Standardize work to enable consistent performance levels
- Has advanced knowledge of labor/employment law and the principles and techniques of labor negotiations
9
Responsibilities For Agency Labor Relations Representative Resume
- Possesses specialized knowledge within labor relations field
- Proven ability to establish and maintain professional relations with diverse client group(s) and businesses; provide support on all labor relations functions including counsel, education, influence, continuous improvement and trend analysis
- Acute ability to identify root-cause issues, present risk factors and provide alternative recommendations to successfully support innovative workplace enhancements and business changes
- Proven ability to collaborate with other HRDI functional team members through an immersive approach to assess key business drivers, organizational effectiveness and recommend integrated action plans
- Committed to being a positive influence and change agent to continually maximize and support a bi-coastal segment, team-driven department that thrives in delivering quality products, innovation, efficiency and effectiveness
- Schooled in project management to deliver comprehensive and well-executed outcomes; progressively manage labor concepts and workplace matters to successfully resolve issues, differences and drive change in a thorough, progressive and creative manner
- Confident, persuasive and impromptu ability to articulate perspective, influence and showcase effective verbal and written communication skills to peers and leaders
- Strong organizational and time management skills, thriving in a fast-paced, multi-tasking environment
10
Responsibilities For Senior Labor Relations Representative Resume
- An experienced professional in current labor and employee relations trends and issues
- Desire to thrive in a fast-paced, multi-tasking, deadline-driven environment that advocates and positively supports continual business maximization and change
- Proficient in technology and use of case management systems, SharePoint, Microsoft Outlook, Power Point and project management systems including large scale data manipulation and summarization
- Prior experience in operations role
- Five (5) years’ experience in Labor Relations or Human Resources
- Knowledgeable of current employment law
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