IT Product Specialist Resume Sample

4.5
26 votes
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Chelsey Dicki
64293 VonRueden Squares,  Dallas,  TX
+1 (555) 116 9162

Work Experience


IT Product Specialist
03/2016 - PRESENT
Boston, MA
  • Researches, downloads, tests, approves, documents, patches, resolves vulnerabilities, conducts training, engages in vendor relations, provides 3rd Tier Support drives the product direction within PG&E for currently named products set
  • Maintains vendor relationships, strong understanding of product licensing, scheduling Quarterly Business Review meetings, submitting, escalating and resolving product issues
  • Installs, tests and supports applications in the development and test environments for pre-release testing
  • Supports applications in production environment
  • Provides technical support and maintenance for installed applications software
  • Implements, configures and tests new product versions
  • Works with cross-functional teams to package and deploy products into test and production environments
  • Interacts with end users and software vendors to troubleshoot installation and implementation issues
  • Communicates problems and problem resolutions to improve ongoing services delivery
GVI IT Product Specialist
08/2012 - 12/2015
Houston, TX
  • Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostic of products while maintaining familiarity with competing products
  • Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services
  • Can communicate clearly and effectively with business end-users
  • Practice and promote a safety culture
  • Coordinates releases for Beacon LBS, LCT Legacy Systems and various legacy applications
  • Package and deliver MacOS software via JAMF
  • Partner with various IT/LOB organizations on pilot and full-scale deployments
  • Test Applications against baseline prior to pilot deployment

Education


Brown University
2008 - 2012
Bachelor's Degree in Computer Science

Professional Skills


  • Familiarity with Roche products and instrumentation; in particular experience of Roche Clinical Chemistry and Immuno-assay analysers (Roche Modular, Cobas 6000, Cobas 8000)
  • Strong interpersonal and customer facing communication skills
  • Strong communication and interpersonal skills both oral and written
  • Good active listening, follow-up and analytical skills with aptitude for troubleshooting while holding others accountable
  • Understanding of Industry IT roles and responsibilities with demonstrated knowledge of Industry Project Management practices
  • Experience of implementing good laboratory practiceIn addition the following would be desirable but not essential
  • Experience of training healthcare professionals

How to write IT Product Specialist Resume

IT Product Specialist role is responsible for database, software, research, java, training, automation, microsoft, sql, engineering, marketing.
To write great resume for it product specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Product Specialist Resume

The section contact information is important in your it product specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Product Specialist Resume

The section work experience is an essential part of your it product specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it product specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it product specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Product Specialist resume experience can include:

  • Good writing style, clear thinking when communicates with customer, having good pre-sales support capability
  • Good product knowledge and well experience in IT & healthcare
  • Job-related technical experience
  • Experience with SAP and Flexera
  • Good communication within the team and with customer
  • VM infrastructure and deployment experience

Education on an IT Product Specialist Resume

Make sure to make education a priority on your it product specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it product specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Product Specialist Resume

When listing skills on your it product specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it product specialist skills:

  • Good written communication, ability to document procedures, and collaborates effectively with others
  • Shell scripting experience to write custom scripts for management of Mac Books and software deployments
  • Relevant technical experience
  • Technical experience
  • Job-related technical experience, 3 years
  • Applied knowledge & troubleshooting expertise in the commonly used interfacing protocols - ASTM, HL7 and ADT communication (Admission, Discharge and Transfer)

List of Typical Skills For an IT Product Specialist Resume

1

Skills For GVI IT Product Specialist Resume

  • Sound practice of LAN Network troubleshooting (TCP/IP & FTP) using standard diagnostics tools
  • Technical knowledge and support for the following products: SnagIt, Dell Toad and Dell SQL Navigator Xpert for Oracle and services
  • Knowledge of laboratory IT solutions (e.g. LIMS, Middleware solutions, POC Middleware solutions)
  • Configuration & installation/optimisation of workflows within a pathology laboratory
  • Contribute to development of cost estimates and delivery of technology solutions
  • Assume independent responsibility for new product launches and technical product changeovers for our customers
  • Professional attitude, image, demeanor, confidentiality
2

Skills For IT Product Specialist Resume

  • Location flexible between the PG&E offices
  • Technical product knowledge and support for Adobe (i.e. Flash, AIR, Reader, Acrobat, etc.) and Java (JRE/SE) products
  • Manage large or critical projects as assigned to ensure objectives are met on time and within cost while continuing to utilize technical expertise. Assist in defining and delivering global and strategic technical projects. Identify and address interfacing functions and applications affected by projects
  • Technical experience including experience in MacOS experience and/or MDM experience (JAMF, MobileIron, Airwatch, Afaria, etc.)
  • Microsoft SQL Database Management skill
3

Skills For GVI IT Product Specialist Resume

  • : Project Management Experience
  • Having insightful sense and views of vital sign and networking solutions
  • CISCO networking infrastructure knowledge
  • Evaluate new patches and operating system updates from Apple for MacOS
  • Troubleshoot all software deployments on MacBooks
  • Product Manager for JAMF

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