IT Product Manager Resume Sample
Tad Stokes
453 Rippin Ways,
Boston,
MA
+1 (555) 231 4114
Work Experience
IT Product Manager
04/2018
-
PRESENT
New York, NY
- Be the subject matter expert for all thin and remote access products
- Reliable business knowledge in the finance and/or loss prevention domains
- In-depth understanding in the areas of data analysis, application integration, software testing, systems analysis and design, systems development, troubleshooting and problem solving
- Excellent interpersonal, business communication, and writing skills
- Experience with one or more of the following: ERP, Treasury or Loss Prevention systems
- Experience in IT Product Management
- Experience supporting leading end-user technologies
- Experience providing IT Services to Business/Enterprise end-users
Senior IT Product Manager
10/2011
-
02/2018
Los Angeles, CA
- Detail oriented, self-organized and capable of simultaneously tracking multiple issues of varying complexity
- Participate in firm’s adoption and gain first hand experience of new technologies such as Symphony and Microsoft Office 365
- Working with financial services or marketing technology firms
- Real time rules and triggers experience
- Experience with the Adobe Marketing Cloud Suite of products
- Experience integrating an omni-channel, multi touch marketing campaign
- · The noise level in the environment is moderate
- Subject Matter Expert in the Product(s ) supported
- Review and approve for ITSC all Business Impact Statements
Assistant IT Product Manager
12/2007
-
07/2011
Dallas, TX
- Approve project scope and change requests
- Mediate with IT and business project issues and risks where applicable
- Partner with release management to develop and approve release scope
- Develop define maintain and communicate he product strategy and roadmap
- Measures and communicates the progress of a project to the client and Sr. Management
- Prioritize goals and objectives developed in Product Strategy
- Measure Customer Delight – define and measure the success of changes made to the Product. Create appropriate action plans to address when success measures are not met
- Has knowledge of general business environment/operation and has general cost benefit awareness
- Design and deliver innovative, creative solutions
Education
Furman University
2001 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Strong organizational skills – ability to prioritize multiple, competing tasks
- Utilizing strong communication and interpersonal skills with aptitude to understand and solve problems
- Experience with analysis and innovative problem-solving skills using a system thinking approach
- Strong SQL and reporting skills
- Strong analytical and problem-solving skills with functional and technical teams
- Strong skills with a wire framing tool (such as Balsamiq) or design tool (such as Photoshop) are desirable but not required
- Strong critical thinking skills. Ability to learn and solve problems quickly
How to write IT Product Manager Resume
IT Product Manager role is responsible for leadership, interpersonal, negotiation, software, design, advanced, reporting, planning, building, presentation.
To write great resume for it product manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Product Manager Resume
The section contact information is important in your it product manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Product Manager Resume
The section work experience is an essential part of your it product manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it product manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it product manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Product Manager resume experience can include:
- Improve existing onboarding experience, driving to continually create the best possible Day 0+ experience
- Effectively partner with business, engineering and IT teams to deliver on an aggressive agenda of projects for improving delivery execution
- Complex thinking, analysis, and decision-making skills
- Proven ability to set direction for technology teams, prioritizing development activities, and driving new product development investments in an organization
- Strong understanding/experience in native mobile application development for iOS and Android
- Prior experience showing the value of AI data to business users
Education on an IT Product Manager Resume
Make sure to make education a priority on your it product manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it product manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Product Manager Resume
When listing skills on your it product manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it product manager skills:
- Strong experience in managing and delivering ERP Technology solutions such as SAP or similar in medium to large CPG (Consumer Packaged Goods) organizations
- A strong leader within a matrix organization with management skills in building and motivating a successful project team
- Excellent interpersonal communication-, presentation- and influencing skills
- Very good management skills (including people and stakeholder management)
- Able to influence a diverse group of stakeholders-strong leadership skills
- Strong leadership & communication skills including conflict resolution, grace under pressure, ability to manage upwards and across
List of Typical Experience For an IT Product Manager Resume
1
Experience For Senior IT Product Manager Resume
- Demonstrated ability to organize and work effectively in a matrix organization with cross-functional project teams
- Strong communication and presentation skills (oral and written) to shape messages to the appropriate level of audience
- Strong interpersonal negotiation skills, ability to lead teams to consensus
- Strong interpersonal skills - needs to interact and influence up to Senior Director level and Vendors of software solutions and/or service providers
- Strong technical skills in the base technologies that support specific WMS’s in the Ryder Portfolio
- Strong understanding, experience and knowledge of Business Intelligence- Microsoft Power Bi, Oracle OBIEE, IBM Cognos
- Proven ability to facilitate across multiple stakeholders to reach desired results (prioritization of long term initiatives, while meeting short term demands)
2
Experience For Lead IT Product Manager Resume
- Typically has 7-10 years of directly related experience with an excellent customer understanding
- Effectively delegates work to the team
- Effectively communicate with cross-functional partners to enable consistent delivery
- Demonstrated working experience with IT product management or similar roles
- Strong understanding/experience with POS, Task Management and Workforce Management systems (Kronos, Reflexis)
- Advanced analytical and problem solving skills to evaluate problems and apply knowledge to identify and implement appropriate solutions
- Advanced leadership and general management skills
- Leadership - effectively leads teams & people
- Extensive experience in the IT industry, with additional thorough experience of business and/or systems analysis
3
Experience For Assistant IT Product Manager Resume
- Relevant experience at Salesforce or five years of relevant experience elsewhere
- Language Skills: negotiation level of English and French
- Leading a team of Product Owners to define, market and drive a defense-in-depth product strategy delivering sustainable, consumable, and effective controls
- Ensuring the known Product Vision is translated into a prioritised Product Backlog aligned with the business product owner,
- Understanding of MVP and strong belief in lean product development methodologies
- Experience developing and implementing information security policy, procedures, and processes
- Extensive experience in shaping a product road-map and managing alignment and across senior executives and stakeholders alike
- Strong domain expertise working with engineering and cross functional teams in a high technology company
- Experience in defining & aggregating IT application or ecosystem health metrics to drive continuous operational improvements
4
Experience For Senior IT Product Manager PLM Resume
- Experience working with external vendors and interfacing between internal and external data sources
- Proven track record of overseeing multiple project lifecycles, from concept to delivery
- Experience leading teams that have delivered successful software products
- Experience with JIRA, automation tools, testing software
- Experience or knowledge in cloud computing (SaaS / PaaS)
5
Experience For IT Product Manager Finance Systems Resume
- Experience in application development platforms, frameworks and/or languages (Java, Spring, Struts, API’s and SQL)
- Experience building Service Oriented Architecture (SOAP / REST) services
- Experience managing stakeholders across multiple business functions
- Experience working in new and dynamic environment, with the willingness to take on new tasks and responsibilities frequently
- Seasoned IT manager with 3+ years of experience managing technology projects (software development and application infrastructure) with aggressive schedules
- Good communication & active listening
6
Experience For IT Product Manager Intelligent Customer Interaction Resume
- Experience integrating PLM solutions with Product Information Management and Digital Asset Management tools
- Hands-on technical experience with marketing platforms and systems
- Experience with the Adobe Marketing tool set
- Experience with Active Directory, Azure AD, MIM
- Experience with SSO and MFA
- Experience with Sailpoint IIQ or similar
- Experience in an IAM or closely-related role
- Experience in a business/data analyst role
7
Experience For Maintenance IT Product Manager Resume
- Experience in B2B product management/technical product management with revenue responsibility
- Document, prioritize and refine customer requirements
- Experience, preferably in business applications development or product management
- Experience with vendor management and support of 3rd party business applications (e.g. Salesforce, Workday, Oracle)
- Presentation experience with ability to answer questions with poise and confidence
- Strong proficiencies in MS Visio (or similar software), PowerPoint, Word, Excel and general design and project management disciplines
- Possesses a solid knowledge of project management methodology
- Gather requirements from multiple sources to form a frictionless experience for our customers
8
Experience For IT Product Manager Business Operations Resume
- Experience in working with AGILE and SCRUM
- Experience with managing offshore external developers
- Experience with delivery management in a software development environment
- Related product management experience
- Oracle Financials Cloud implementation experience
- Educate and inform business partners on BCG's team experience platforms for communication, collaboration, and task / project management
9
Experience For IT Product Manager Digital Marketing Products Resume
- Experience in developing request for proposal documents
- Experience in a leadership role, leading teams with multiple roles
- Interfaces with product vendors on a regular basis to influence product roadmap, and ensure cost effective quality service levels
- Build strong relationships to become a trusted and respected partner
- Conducts iterative usability tests to evaluate the efficiency and effectiveness of the product
- Proven ability to anticipate Business needs based on industry knowledge and trends
- Develop a strong understanding of process and technology to identify improvements
- Validate and/or create project budget and track internal and external project costs
- Project management experience
10
Experience For IT Product Manager Market Place Resume
- Experience in vendor management
- Prioritize and make trade-off decision
- Experience in SaaS solution integration
- Experience in software vendor management
- Experience in data management and data-intensive software solutions
- Experience /knowledge in application development platforms and/or languages (HTML/CSS/Java)
List of Typical Skills For an IT Product Manager Resume
1
Skills For Senior IT Product Manager Resume
- Good communication skills both oral / written. Leadership -- Effectively leads teams & people
- Strong presentation skills – one-on-one and with small & large groups
- Strong leadership skills with the ability to lead off-shore development teams
- Excellent verbal and written communication, presentation, interpersonal, conflict resolution, negotiation, customer-service and negotiation skills
- Possess superior problem-solving skills for a complex topology, being able to assemble a team as needed to identify issues, root causes, and solutions
- Effectively communicating with all levels of staff, including executive level customers
- Demonstrated experience managing and influencing diverse groups of non-technical executives
2
Skills For Lead IT Product Manager Resume
- Solid experience in problem definition and process streamlining
- Solid experience in understanding the Technical Architecture for Payments
- Prior experience managing collaborative, cross functional technical teams and vendor relationships
- Demonstrated experience in rolling out new system capabilities, and new processes
- Effectively establish and maintain working relationships with all levels of the organization
- Demonstrated experience working in an enterprise Data Warehouse environment
- Five (5) years or more experience in with Warehouse Management Systems (WMS) with specific experience in implementing WMS’s in Ryder portfolio
- Demonstrated Experience working across diverse Application Teams at the same time on various platforms
- Prior experience in a Product Owner, Business Analysis, Product Management, UI/UX Design or Software Project Management related role
3
Skills For Assistant IT Product Manager Resume
- Strong understanding of HRMS database design, structure, functions and processes, and experience with database tools
- Strong business acumen; demonstrates willingness to deeply understand the Atonix business and ASSET360 software platform
- Experience with customer lifecycle / experience management
- Effectively manage internal teams as well as external vendors and delivery partners for consistent project delivery
- Communicate effectively with executive level customers
- Solid IT experience, preferably in international oriented organizations, ideally in online channels, IT development and customer engagement
- Marketing savvy: experienced in producing compelling stories and presentation slides
4
Skills For Senior IT Product Manager PLM Resume
- Working experience with roadmaps and deployments of production applications, including in-house applications and public facing websites
- Prioritizing requests and leading multiple projects to aggressive timelines, from concept to delivery
- Experience in managing and delivering Forecasting (Demand planning and demand sensing) technology solutions in a medium to large CPG organizations
- Demonstrated ability to manage the costs associated with purchasing, building and supporting IT products and optimizing the cost vs. value of the product
- Experience in defining and launching services or products and managing product budgets
- Experience developing features, writing user stories and maintaining Scrum backlogs
- Focused on data-driven approaches to solving problems, and accelerating the learning process to validate solutions
- Experience working in finance or compliance operations and working with enterprise resource planning applications
- Experience in supporting and deploying complex IT solutions within a business unit and customer facing environment
5
Skills For IT Product Manager Finance Systems Resume
- Five (5) years or more experience in organizing, planning, and executing large-scale supply chain and logistics projects from vision through implementation
- Experience conducting stakeholder interviews and facilitating stakeholder workshops
- Experience in managing product roadmaps and communicating the details to customers
- Experience managing consumer facing applications (Web, Mobile,
- Experience working with cloud technologies such as AWS, Azure or Google, including administration and development activities
- Experience in business, engineering, technology and/or consulting
- Experience partnering and managing 3rd-party SaaS providers
6
Skills For IT Product Manager Intelligent Customer Interaction Resume
- Extensive experience working in marketing or sales operations
- Extensive experience working in customer service oriented operations and working with support/service applications
- Excellent listener; able to engage credibly with both business user and end-user roles with a passion for creating shared understanding
- Demonstrated knowledge with established accounting principles and/or financial planning and analysis (FP&A) operations
- Experience working on and supporting Salesforce.com applications, preferably based on Service Cloud or Health Cloud
- Experience in shaping a product road map and managing alignment and across senior executives and stakeholders alike
7
Skills For Maintenance IT Product Manager Resume
- Experience using Agile planning and estimation software such as JIRA, Confluence, as well as more traditional software such as Microsoft Project
- Five (5) years or more experience in technical leadership using the following technologies
- Experience configuring Planning solutions (like SAP, SAS, E2Open Terra)
- Five (5) years or more experience managing teams in developing solutions for distribution management
- Provide subject matter expertise for one or more business process areas and supporting systems. Has “deep” experience in the following areas
- Collaboration across sector leads and stakeholders by creating a community team or acting as a consolidation point to initiate discussions
- Continuously groom the sprint backlog by meeting with stakeholders to discuss upcoming sprint priorities
8
Skills For IT Product Manager Business Operations Resume
- Experience leading Lean Agile Teams/ Lean Agile Delivery
- Experience with DevOps & in eXtreme Programming
- Experience in CI/CD (Continuous Integration/Continuous Delivery), deploying to cloud environments
- Experience with DevOps & Extreme Programming
- Experience transforming from waterfall to agile methodology
- Advanced troubleshooting experience in a MFG environment
- Strong understanding of the product lifecycle
- Experience working with relational databases such as Oracle, MySQL or Microsoft SQL Server
- Work on multiple projects at one time & to ensure that overall priorities are being met
9
Skills For IT Product Manager Digital Marketing Products Resume
- Strong communication, critical thinking and analytical capabilities
- Experience in change management and helping teams evolve the way they work
- Experience working with offshore and onshore resources
- Experience leading teams to successful project delivery
- Experience managing multiple project scrum teams
10
Skills For IT Product Manager Market Place Resume
- Experience/knowledge in cloud computing (SaaS / PaaS)
- Deep understanding of Agile, Scrum based full SDLC experience
- Experience with eXtreme Programming
- Experience with Cloud Native Design methodologies, ideally Extreme Programming and Test Driven Development
- Skilled at rapid response and multi-tasking
- Relevant technology experience including mobile application and website development
- Experience partnering with IT, Vendor and/or Business Customers on projects
- Experience working on solutions in a controlled environment
- Experience in cloud computing (SaaS / PaaS),SalesForce.com
List of Typical Responsibilities For an IT Product Manager Resume
1
Responsibilities For Senior IT Product Manager Resume
- Manage overall team and individuals’ skillsets, performance and throughput through training plans, career development and performance management
- Mentor and train PMs to help them learn agile/XP methods and build skills
- Experience with Product Management, Business Analyst, Solutions Architect, or Project Manager experience
- Experience using SAFe (Scaled Agile Framework) for implementing Lean-Agile software and systems development at enterprise scale
- Maintains a prioritized product backlog based on defined business value, aligning with Product Strategy, resource capacity, schedule and cost
- Experience working on projects related to Digital or intelligent Supply chain; Supply Chain Analytics
- Technical delivery experience in an agile environment
- Experience or knowledge in integration Management Process
- Experience or knowledge in iterative, agile and/or scrum development
2
Responsibilities For Lead IT Product Manager Resume
- Experience or knowledge of product-specific application architecture
- Strong proficiencies in MS Visio (or similar software), PowerPoint, Word, Excel and general design and project management disciplines
- Demonstrated ability to manage 3rd party software vendors
- Experience/knowledge in any integration technologies (Tibco/Informatica/CAS)
- Experience in Scrum/Agile development
- Experience in DevOps and/or continuous deployment and/or integration process and tools (Jenkins, Github, Jira)
3
Responsibilities For Assistant IT Product Manager Resume
- Experience in integration technologies and web services
- Experience in application development platforms and/or languages (Python/Java/Groovy)
- Experience/knowledge in integration technologies (Tibco/Informatica/CAS)
- Experience/knowledge in solution architecture
- Experience/knowledge in DevOps and/or continuous deployment and/or integration process and tools (Bamboo, jenkins, RallyDev, Jira)
- Experience in application development platforms and/or languages (HTML/CSS/Java/ASP.Net/PHCSC/Ruby/C/COBOL/ Endevor)
- Payments and money movement experience
4
Responsibilities For Senior IT Product Manager PLM Resume
- Experience in Agile/Scrum for a software development
- Experience and knowledge of solution and application architectures
- Experience in distributed asset projects and programs
- Prior financial and/or operational audit responsibilities
- Some experience in Development Team leadership / management
- Experience in integration technologies and service oriented architecture
- Experience in application development platforms and/or languages (HTML/CSS/Java)
- Experience in integration technologies ((for ex. Mulesoft)
5
Responsibilities For IT Product Manager Finance Systems Resume
- Experience in the knowledge of product-specific application architecture
- Self-starter with strong, proactive work ethic and fast learner
- Proven ability to navigate organizational network to get to the right person
- Experience in Product Teams and SCRUM methodologies
- Experience with health care or in particular Medicaid/Medicare line of business IT implementations
- Consumer or enterprise internet software product management experience
6
Responsibilities For IT Product Manager Intelligent Customer Interaction Resume
- Validated ability to drive, contribute to, and communicate solutions to technical product challenges
- Knowledge of and experience with ITIL and ITSM (service management, life cycle management and service catalogue)
- Knowledge of and experience with IT infrastructure operations and support
- Knowledge of and experience with SAFe
- Progressive experience in a plan, build and/or operation role within information technology
7
Responsibilities For Maintenance IT Product Manager Resume
- Leading the IT Product MFT team in order to manage the IT Product lifecycle, both developing the products and operating them to meet operational SLA's,
- Identifying and resolving inefficiencies in tools, process, workflows, etc
- Defining and measuring the product’s service quality and value
- Defining and going-to-market of the product and service (line),
- Ensuring the participation of an End User Advocate with understanding of users and a product that best serves both,
- Being imaginative & having high creative quotient
8
Responsibilities For IT Product Manager Business Operations Resume
- Partnering with customers and team members to build roadmap for internal products
- Managing major systems and platforms
- Working with Agile SCRUM development methodology
- Defining chargeback models for their respective IT Products,
- Interfacing to translate Business Needs against known technical & resource constraints,
- Understanding of Sox and other Management Controls
- Ensuring cost targets achieved
- Understanding of the interplay between QA automation and continuous integration/continuous delivery
- Understanding of modern software development practices and QA best practices
9
Responsibilities For IT Product Manager Digital Marketing Products Resume
- Being an influential voice on behalf of the customer constantly thinking about their needs and the reflection of those needs in the products we deliver
- Presenting at leadership and team meetings to create awareness of product deliverable strategy and generate excitement for future opportunities
- Collaborating with business users, and developers to innovate and drive product development
- Utilizing and applying into projects knowledge of strategic reporting, visualization including leadership metrics
- Establishing a successful collaboration model with business leadership teams and technical leadership teams
10
Responsibilities For IT Product Manager Market Place Resume
- Working knowledge of the discipline of TBM (Technology Business Management) and the Apptio financial transparency application
- Understanding financial concepts such as: capitalization/amortization/chargeback
- Monitoring of cost (storage, server costs)
- Understanding customers’ requirements,
- Coordinate customer input and feedback activities, including steering committees, user groups, and ongoing communication
- Be accountable for creating, maintaining, and reviewing the appropriate quality metrics for all assigned services (via Quarterly Services Reviews, etc.)
- Regulate provisioning of resources while providing project leadership to identify available solutions, project cost, resource, and time forecasts
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