IT Business Consultant Resume Sample
Shanie Boyle
12802 Carlie Radial,
Detroit,
MI
+1 (555) 284 1602
Work Experience
Senior IT Business Consultant
01/2017
-
PRESENT
Phoenix, AZ
- Clear ability to express complex multi disciplinary technical and business concepts in terms that are understandable to all levels
- Maintain an appropriate level (time, frequency and type) of communication to the stakeholders
- Represent your respective function in internal or external events when applicable
- Execute against and ensure compliance of Nike’s Global Enterprise Change Control processes
- More than 7 progressively responsible business or analytical experience, with at least 5 years of management responsibility
- Experience leading teams implementing and supporting SAP CO is required
- Reviews, analyzes, and evaluates data/system business requirements for existing and new development
IT Business Consultant
09/2013
-
12/2016
Detroit, MI
- Creates project plans, conducts project meetings and coordinates other project activities such as testing
- Design and deliver solutions utilizing RPA and other automation technologies
- Analyze, understand, and document the business processes in detail where required
- Analyze, understand, and document the business case and ROI where required
- Identify and communicate the technical infrastructure requirements
- Support the operational teams during development, testing, implementation, and production
- Ensure quality of delivered components
- Consult with partners to provide functional and technical expertise in areas including solution design, development, testing and risk identification/mitigation
R&D IT Business Consultant
10/2007
-
06/2013
Los Angeles, CA
- Create and documents test procedures and scenarios
- Mentor and lead other automation team members
- Experience in automation and/or robotics development Required
- Experience with RPA tools (e.g. Blue Prism/AutomationAnywhere/others)
- A track record in the successful delivery and support of configuration/scripting technology
- Good understanding of workflow based logic and the ability to understand a business process from a workflow diagram and to conceptualize it as an automated solution
- Willingness and ability to blend business analysis with hands-on configuration of automated processes
- The ability to learn quickly and progress rapidly from theoretical exercises to real world delivery and mentoring task
Education
Oglethorpe University
2001 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Strong communication skills, verbal and written; excellent customer service skills, follow-up
- Demonstrated experience leading a peer Team of BA’s to upskill responsibilities related to emerging digital technologies
- Demonstrated experience leading a peer Team of BA’s to upskill responsibilities related to emerging digital technologies
- Strong analytical, communication and consulting skills
- Excellent communication and negotiation skills in English and a passion in working in a complex global and cross-functional environment
- Designing and collecting metrics to demonstrate value of the solutions by measuring business outcomes and user experiences
- Demonstrated experience managing and delivering projects in the type of environment as specified in the posting i.e. App Dev, Infrastructure, Integration etc
How to write IT Business Consultant Resume
IT Business Consultant role is responsible for business, negotiation, analytical, digital, analysis, leadership, french, english, collaboration, development.
To write great resume for it business consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Business Consultant Resume
The section contact information is important in your it business consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Business Consultant Resume
The section work experience is an essential part of your it business consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it business consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it business consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Business Consultant resume experience can include:
- Strong communication skills and intercultural experience
- Good communication skills with the ability to present technical details to a non-technical audience; both written and verbal
- Excellent communication skills in English with relationship development and management capabilities
- Experience supporting the IT needs of typical shared services functions that operate on a global basis
- Experience in managing relationships. Significant business experience in relevant domains
- Initiative, independent, patient, strong problem-solving skill & able to work under pressure
Education on an IT Business Consultant Resume
Make sure to make education a priority on your it business consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it business consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Business Consultant Resume
When listing skills on your it business consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it business consultant skills:
- Strong negotiating skills and ability to influence others without direct management responsibility
- Excellent organization and time management skills with the ability to work on multiple projects/assignment
- Solid project management skills with the ability to act as test lead or project lead in larger project teams
- Functional experience in Accounting, Finance or other business function (excluding direct IT experience)
- Knowledge of PowerShell scripting and application programming skills
- An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational goals
List of Typical Experience For an IT Business Consultant Resume
1
Experience For Senior IT Business Consultant Resume
- Demonstrated excellent organizational and planning skills required. Leading by example, mentoring and motivating others
- Project management skills with at least 4 years of project lead experience
- Good communication and business development skills on C-level
- Excellent language skills in English, French and Dutch
- Hands-on experience in developing, maintaining and applying a business, data, application and technical architecture within a functional domain
- Hands-on experience configuring and coding Salesforce.com and Salesforce Service Cloud module
2
Experience For IT Business Consultant, Advisory Resume
- Sound business process knowledge and 5 years experience working with digital channels
- Has a strong “dotted line” relationship to the Finance Manager – Global Center Operations
- Significant experience in ETL Project/Program Management Role
- Between 2 and 8 years of relevant business/technological experience
- Testing, training & communication
- Works with client on client’s business objectives and needs, maintains a clear understanding of existing workflows, and business requirements
- Provide guidance to peers in planning complex/large sized projects using the PDP process and methods
3
Experience For R&D IT Business Consultant Resume
- Act as project lead for directing and co-coordinating staff and activities. Assume the role of mentor, teacher and advisor to more junior staff
- Actively seek continuous improvement opportunities, appropriately challenge existing processes and solutions, and offer compelling plans and solutions
- Manage the testing activities related to User acceptance testing and regression
- Develops and provides structured training classes for system users and ad hoc one on one training and user assistance as required
- Leads the gathering of business needs and the design of IT enabling solutions through direct interaction with global shared services leaders
4
Experience For IT Business Consultant, Senior Resume
- Order clarification: complete binding bidding order with BP
- Support in determining the target state by applying creative, agile methods and procedures
- Consult with project managers offering technical and resource planning expertise to ensure optimal design and implementation of new system
- Capable of multitasking within a fast-paced demanding environment
- Technical/Analytical background troubleshooting Windows, including workstations and servers
- Expert level formal process documentation and modeling using tools such as Visio Pro, UML, Use Cases
- Expert level communication (written and verbal) and presentation abilities to facilitate participation in requirements gathering and training sessions
- Responsible for critical system business continuity including business system impact analysis and disaster recovery planning and execution
- An aptitude for analysis, evaluation and problem solving, with the ability to take a logical route to the source of an error
5
Experience For Digital IT Business Consultant Resume
- Problem solver and willing to take initiative
- Responsible for the setup of client’s laser check printing
- Collaborates with client to help client understand project-related changes including new processes, procedures and functionality
- Formal training in project management practices required
- Ensure implemented solutions are according to specifications and fit for purpose
- Support super user training
- Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
- Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments / requirements if applicable
6
Experience For IT Business Consultant, Tech Lead Resume
- Identify, Document, and Perform functional testing to ensure the completeness and accuracy of the solution
- Work with business and IT partners to support, identify, gather information, and develop enhancement requests for existing sustain issues or new requirements
- Clear and ongoing communication with key stakeholders
- Coordination of the involved areas (IT and BP) during the implementation of the target solution
- Assist the sales and pre sales colleagues in the sales process by giving presentations
- Comprehensive knowledge of relational databases and programming with SQL
- Support legacy and new development applications while continuing to support the other departments
7
Experience For IVR IT Business Consultant Resume
- Collaborate with internal and external users to determine requirements and negotiate with stakeholders to resolve conflicting system needs
- Oracle database, SQL development, including selects, inserts and updates
- Knowledge of printers and peripherals installation, configuration and troubleshooting
- Familiarity with Front-End Application Development platforms, techniques and implementations, including frameworks such as Node.js, AngularJS, Angular4, etc
- Intermediate level understanding of BPM or workflow technology
8
Experience For IT Business Consultant Omnichannel Resume
- Expert level knowledge of MS Office Suite including Visio
- Intermediate level ability in statistical analysis including use of tools like Minitab or JMP
- Desire to take responsibility and deliver according to agreed scope and timeline
- Installation, maintenance and monitoring of POS Hardware/Software
- Evaluation and testing of POS Hardware/Software
- Analyze problems and drive the vendors in fixing them
- Consult our internal partners regarding new requirements (Change Requests)
- Proactive suggestion of technical improvements in order to optimize the system performance and monitoring tools
- Thorough understanding of business process and requirements, particularly in the retail sector
9
Experience For IT Business Consultant Resume
- Serves as the Privacy and Security subject matter expert (SME) regarding Cybersecurity, HIPAA compliance, Medical Device compliance, etc
- Reports into the Enterprise Applications & Transformation Director
- Set up targets and KPI’s, establish relationship based on a continuous and open feedback and evaluate the performance of the direct reports
- Lead the Talent Management process for the different profiles in the team
- To staff most suitable persons in direct report positions in alignment with your HR Manager
- Promote the professional development of your team
10
Experience For Senior IT Business Consultant Resume
- Liaison between the client group and Enterprise Applications in an "expert" or consulting capacity to create project charters and proposals, service level agreements, and maintenance level agreements
- Demonstrate an understanding of the departmental cost model and utilization principles, and ensure that team efforts are effectively allocated per the project charter/SLA/MLA
- Solicit input from all appropriate parties to ensure technical solutions are consistent with enterprise direction
- Perform hands-on Analyst role by documenting and analyzing requirements (e.g. business system, security, conversion, and report), developing functional design and document specifications, and assisting with conversion, testing, training, and other project needs throughout the development life cycle
- Communicate regularly with management team members regarding task or project status and opportunities to improve service levels or business processes
- Escalate issues as appropriate to ensure quality service levels
List of Typical Skills For an IT Business Consultant Resume
1
Skills For Senior IT Business Consultant Resume
- Functional experience in HCM, Payroll, or other related business function (excluding direct IT experience)
- Advanced skills in Microsoft IIS 7.5 and Microsoft Certificates
- Analysis methods interdisciplinary skills
- Experience functional knowledge or related experience
- Previous experience with DNA or Fiserv product experience required
- Intermediate level Project Management skills
- Communicate and collaborate effectively with people in diverse functions, sites, and perspectives
2
Skills For IT Business Consultant, Advisory Resume
- Demonstrable business, customer, service delivery, development management skills
- Analytical & conceptual skills
- Effectively communicate project expectations, goals and scope to project teams and resources
- Advanced leadership and analytical skills
- Develop other team members functional and technical skills as needed
- Experience 3-5 years of relevant technical or business work experience
3
Skills For R&D IT Business Consultant Resume
- Understanding/experience with Robotic Process Automation (RPA) solutions and other related contemporary automation and enabling technologies
- Business consulting or scientific data handling experience in Pharmaceutical Industry
- Hands-on technical experience in coding, system administration/engineering, database administration, etc
- Experience in managing small IT projects or participating in larger IT projects
- Previous experience with Analytics, Data Warehousing, and/or Reporting
- Experience in the use of business intelligence tools including SSRS
- Experience in facilitating cross-functional teams’ efforts
- Experience performing business systems analysis
4
Skills For IT Business Consultant, Senior Resume
- Experience in a similar role with the following
- Experience working remotely or at client locations
- Experience working with Adobe Acrobat, Adobe Output Designer, MS PowerPoint and MS Visio
- Several years of work experience in IT, some of them in manufacturing area
- Hands-on experience in front-end application development projects using tool such as CSS3 (SCSS), HTML5, Angular JavaScript
- Determine and prioritize business requirements and translate those into functional requirements, data models and testing specifications
- Partner with leadership in negotiating resources, project priority, implementation approach and timelines to deliver solutions with high quality results
- Provide guidance and direction when faced with multiple and changing priorities
- Thorough knowledge of the clients’ business operations and issues, along with a good understanding of the company’s various businesses
5
Skills For Digital IT Business Consultant Resume
- Demonstrated strength at evaluating feasibility or practicality of ideas and options, assess risks and trade-offs and, make informed and timely decisions
- Experience in working with Oracle HCM is highly desirable
- More than 5 years of experience as at IT consultant or a related position
- Experience with data structures and data relationships
- Experience in IT infrastructure services and administration of installed software systems (SALT)
- Experience in POS and ERP application implementation or support
- Experience in Media & Entertainment industry
6
Skills For IT Business Consultant, Tech Lead Resume
- Experience in Logistics, Distribution, and/or Sales
- An excellent problem-solver, able to quickly grasp complex systems and identify opportunities for improvements and resolution of critical issues
- Experience in master data management
- Current experience with the DNA Application Suite
- Experience with Nexus Evolution software
- Experience with Fiserv Nautilus or Hyland Onbase ECM
- Experience with content managements systems (OWCS, etc.) and associated content strategies for Front-End UI development
- Functional and some technical experience with SAP, Workday and SAP Ariba are a distinct advantage
7
Skills For IVR IT Business Consultant Resume
- More than 5 years of experience in a position of equal scope and responsibility
- Experience in general IT technology and support
- Project Management or Business Analysis Certification or equivalent work experience
- Works closely with client and Project Manager to schedule technical assistance and on-site visits as well as develop strong client relationship
- Experience managing complex platforms and projects through the QA, and release to production processes
- Proven ability to meet objectives through delegation
- Independently develops/facilitates prototypes at the requirements stage to firm up and validate requirements
8
Skills For IT Business Consultant Omnichannel Resume
- Work experience in IT for marketing and sales
- Demonstrated project management capability based on the successful completion of multiple projects
- Establish a communication plan with stakeholders and project teams and appropriately communicate project direction, approach, priorities, events and status
- Practical know-how and proven track record in the use of SQL/ PL SQL, ETL DWH tools and Cognos
- Lead and direct high-priority project(s) of a highly complex nature, which often require high levels of functional integration
- Experience with Agile Delivery or in an Agile environment
9
Skills For IT Business Consultant Resume
- Solid knowledge of a variety of applications within the division
- Demonstrated use and support of Project Management methodologies, tools, project templates, standards and practices
- Build strong relationships with peers and partners, communicate and share knowledge
- Planning and budgeting ability
- Creating and driving global launch plans for new solutions based on Velocity platforms
- Supporting retirement planning of legacy systems
- Designing and leading educational forums to advocate adoption of new solutions and retirement of legacy systems
- Willing to travel worldwide on a regular basis
10
Skills For Senior IT Business Consultant Resume
- Working knowledge of Windows 2008/2012 Server and Windows 7 required
- Working knowledge of Oracle’s RMAN, OEM, and DBVisit or other database backup solutions required
- Cooperating with Bank’s Management Team and Experts in the fields of Business, Risk, Finance and IT
- Using the above metrics to inform change management of business processes, guide continuous improvement (Agile) and enable retirement decisions
- Plan and lead select assignments, tracking progress, communicating milestones and escalating issues
- Maintain a close relationship with the customer concerning business and technical issues before and during the implementation stage
- Support of DevOps tool chain for extending the existing applications
List of Typical Responsibilities For an IT Business Consultant Resume
1
Responsibilities For Senior IT Business Consultant Resume
- Defining business specifications, target operating models as well as designing software solution functionalities based on in-depth identification of Clients’ needs
- Effectively manage time, priorities, resources, tasks and deliverables with efficiency, heightened sense of urgency, and attention to detail
- Progressive work related experience with demonstrated proficiency and understanding in one or more functions related to the position
- Previous project management experience would be typical for someone to reach this skill level
- 8+years of overall IT experience is typical for this skill level
2
Responsibilities For IT Business Consultant, Advisory Resume
- Responsible for the design, development and deployment of LUEG solutions aligned to business requirements and priorities
- Several years of relevant work experience in finance or precious metal
- First leadership experience as a team lead
- Oversee and control project scope definition working with Business Analyst, including cost/benefit analysis and iteration-project planning
- Coordinate with QA and Developers to manage data conversion including analysis of existing data, implementation of conversion process and data verification
3
Responsibilities For R&D IT Business Consultant Resume
- Responsible for obtaining knowledge of new Fiserv products to be installed and creating any necessary documentation for the installation of these products
- Independent coordination of projects activities including communication, project governance, PMO and management of Client’s expectations
- Experience from an IT Consulting, System Integration or Software vendor firm with focus on Risk or Finance in banking industry; or Risk / Finance / Accounting department in a bank with experience in Risk or Finance software implementation
- Proficiency in architecture management and in implementing governance processes
- Own the communication to key business and DXC Technology and County of San Diego stakeholders regarding solution plans, status and issues
- Establishes mechanisms manage projects and set client expectations and ensure on-going control of the program
- Lead solution analysis, definition, and acceptance in application development lifecycle (including technology possibilities and limitations
4
Responsibilities For IT Business Consultant, Senior Resume
- Track record of several successful global IT projects in an international setting
- Formulate strategies supporting one or more key business functions
- Evaluate alternative procedural and systematic solutions that meet needs while maintaining business standards
- Configure SAP and other Operating Model applications to enable defined business processes and complete configuration documentation
- Raw coding/development of web-based applications
- Proficient at developing business process design
- Develop meeting agendas, minutes, and subsequent communication documents
- Coordinate ACE requests for Finance project documentation working with Business Analyst
5
Responsibilities For Digital IT Business Consultant Resume
- Acquire and maintain in-depth understanding of business processes, data architecture, applications and technical landscape
- Sell the Fiserv products to customers, by proactively search for opportunities during
- Oversee modifications made to system parameters within client’s test and production databases in preparation for live card services event
- Create project timelines, coordinate status meetings and oversee modifications made to system parameters within client’s test and production databases in preparation for live card services event
- Adhere to project timelines, coordinate status meetings and oversee modifications made to system parameters within client’s test and production databases in preparation for live card services reconciliation event
- Provide strategic focus, objectives and guidelines for ICs as well as regular communications and updates to the DXC Technology applications leadership team
- Establish guidelines and provide expert leadership for staff to build and maintain relationships with key business stakeholders, conduct management briefings, resolve issues, and engage with new business partners as required
- Create LUEG program objectives, goals and vision. Align with application portfolio managers and architects to develop cohesive E2E solutions
6
Responsibilities For IT Business Consultant, Tech Lead Resume
- Provide leadership to resolve possible escalations and facilitate discussions and issue resolution between various partners
- Implement plans within approved scope, budget, resources and timelines
- Develop team vision, mission, objectives and goals and manage staff to achieve them
- Excellent communication skills -- writing, presenting, informing and listening, team player, excellent people manager, out-of-the-box thinker, ability to interact with senior executives
- Works directly with the client to articulate and document business requirements in order to identify and analyze gaps between current processes and the desired state
- Provide ad-hoc support to applications by responding to user requests, determining an appropriate course of action using expert resources as necessary and implementing a solution
7
Responsibilities For IVR IT Business Consultant Resume
- Expertise in working with external vendors and consultants
- Plan, direct and coordinate activities pertaining to technology projects for a given business unit
- Gain deep understanding of critical cross-module integration points in order to contribute to cross-functional projects
- Independently develops business and functional requirements specification, requirements traceability matrix, and use case documents to meet users’ needs
- Demonstrates leading practices when validating business requirements, acceptance criteria, and traceability with the Project Team members and project stakeholders
- Independently identifies and assesses areas of potential business risk and mitigation, excelling at project conflict resolution self-aware and knows when and to whom to escalate issues
- Follows Project Methodology guidelines and completes all required deliverables on multiple projects, on time
- Forms collaborative relationships with key stakeholders. Consistently models the behaviors of a thought leader, supportive of change and embraces its challenges. Forms effective relationships with key stakeholders. Shows proficiency in building and managing Client relationships
8
Responsibilities For IT Business Consultant Omnichannel Resume
- Advanced business process knowledge and a demonstrated capability to apply technology solutions in addressing business needs, experience with salesforce would be an asset
- Coordinate strategic application/technology discussions to determine long-range business solutions
- Communicate continuously and proactively with the customer to manage stakeholder expectations specific to the project
- Take ownership of EIM projects and quality of delivery from intake through implementation
- Proactively identify project risks, communicate issues to affected and responsible teams and partner with the aforementioned to implement contingency plans when needed
- Facilitate resolution of critical issues for the customers with the appropriate support team
9
Responsibilities For IT Business Consultant Resume
- Endeavor to keep project deliverables on schedule and budget and manage expectations when issues arise
- Exhibit professionalism, consideration and excellence in all relationships and communications
- Recognize areas for improvement and implement change in order to provide continuous, excellent customer service understand, comply with and enforce standard policies and procedures
- Highly effective oral and written communication skills and a successful track record of meeting facilitation, interviewing, and garnering stakeholder and project team buy-in
- Extensive experience collaborating with large cross-functional enterprise-level project teams and providing thought leadership toward driving positive change in the areas of process/procedural improvement and improved functionality
- Possess a high level of emotional and professional maturity in order to quickly form positive relationships and excel in the areas of conflict resolution and the effective escalation of issues
10
Responsibilities For Senior IT Business Consultant Resume
- Meet with Client management to get an understanding of their strategic direction
- Communicate client expectations about the program to stakeholders
- Responsible for client communication to internal and client executive management
- Frequently meet with clients to review and prioritize open cases. Identify new opportunities for additional revenue and/or services to support customer initiatives
- Several years of practical experience in GxP environment
- Collaborate with Client Partners on overall client relationship
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