IT Associate Resume Sample
Antoinette Crona
857 Tremblay Street,
Philadelphia,
PA
+1 (555) 900 0734
Work Experience
IT Associate
08/2015
-
PRESENT
Houston, TX
- Position is located at Primatics corporate headquarters in McLean, VA
- Collect business requirements and develop functional specification
- Responsible for requisitioning hardware/software or tracking assets for the assigned unit
- Ensure accurate and timely visibility into Allstate Benefits’ overall delivery portfolio and successful management of changes and variances to the established portfolio
- Coordinate with various business and corporate partners to manage Allstate Benefits IT Organization’s demand and resource capacity against incoming requests. Establish required process and ensure adherence to agreed upon process
- Coordinate and establish the annual IT plan and budget across all the functions within the broader Allstate Benefits IT Organization
- Oversee governance against the approved IT plan and budget. Establish IT governance processes, forum, roles, and accountabilities. Chair oversight of governance activities
- Coordinate and lead the Allstate Benefits IT Organization’s financial processes. Coordinate monthly budgeting activities and liaison with corporate, IT and business finance partners as appropriate
Senior IT Associate
09/2008
-
03/2015
Boston, MA
- Provide monthly visibility into IT budget, monthly actuals, full-year forecast, and any identified variances to budget and forecast
- Ensure identification of required IT KPI’s and establish a reporting capability to create visibility of progress against KPI’s
- Create monthly CIO & executive dashboard’s towards improving visibility against actionable data
- Lead monthly operating reviews, monthly dashboards and quarterly executive reviews
- Direct involvement in supporting senior leader’s responsibilities and deliverables
- Ensure compliance to process and procedures
- Develops efficient and maintainable program code
IT Associate Manager
02/2003
-
07/2008
New York, NY
- Develops efficient and effective program and system solutions in solving simple business problems
- Provides consulting support for IT and Business partners by researching, identifying and resolving technical programming problems
- Develops innovative solutions to problems
- Meets established deadlines while maintaining a high level of quality
- Develops simple programs and systems in support of business processes and objectives
- Design and write formal test plans and test specifications to address unit, system and integration testing
- Creates and maintains automated test scripts
- Documents defects in a tracking system. Uses automated testing tools
Education
Furman University
1998 - 2003
Bachelor's Degree in Computer Science
Professional Skills
- Strong and demonstrated technical skillsets including, but not limited to
- Problem Solving / Decision Making – Demonstrate logic and good problem solving / decision making skills with ability to participate in the resolution of issues
- Strong communication skills; comfortable working with different levels of internal and external organizations
- Strong communication skills and the ability to work collaboratively in a team setting
- Develop technical skills through on the job experience and formal channels, such as seminars, in-house CPE training, etc
- Strong written and verbal communication skills to influence others to take action
- Demonstrated experience performing and/or assisting in installation and maintenance of voice, video, and data cable systems
How to write IT Associate Resume
IT Associate role is responsible for analytical, interpersonal, mac, technical, ios, reporting, security, architecture, wireless, telecommunications.
To write great resume for it associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Associate Resume
The section contact information is important in your it associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Associate Resume
The section work experience is an essential part of your it associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Associate resume experience can include:
- Experience working within a project team coupled with strong interpersonal and group communication skills
- High level of customer service skills to global (internal) customers, with focus on user experience and ability to manage escalations and prioritize
- Demonstrates a balance of business understanding and technical skills. Comfortable working with the technology hands-on if needed
- Strong leadership, organizational and analytical skills are required
- Proven leadership skills and active in extracurricular activities
- Continuously seeks to improve job skills. Actively participates in the company's learning environment
Education on an IT Associate Resume
Make sure to make education a priority on your it associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Associate Resume
When listing skills on your it associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it associate skills:
- Good interpersonal skills and the ability to work effectively with clients, IT management and staff
- Good organizational skills and be able to follow a systematic method or approach to complete or while performing a task
- Strong analytical and problem solving skills (Required)
- Excellent interpersonal communication skills, both written and verbal (Required)
- Strong leadership, communication and self-motivation skills
- Good analytical skills, systematic approach to problem recognition and resolution required
List of Typical Experience For an IT Associate Resume
1
Experience For Senior IT Associate Resume
- Demonstrable skills and expert proficiency with Mac OS and iOS
- Demonstrable skills and expert proficiency with Mac OS 10.8 - 10.9 and iOS 7
- Work independently or as part of a team effectively
- Direct leadership experience covering hiring, staffing, coaching and performance reviews
- Experience with designing and/or implementing public cloud technologies with providers such as AWS, Azure, Google, etc
- Experience with designing and/or implementing private cloud technologies with platforms such as VMware, OpenStack, etc
2
Experience For IT Associate Director Resume
- Experience in the development of standard system documentation, testing software, tracking issues
- Related work experience in IT contracting, sourcing or procurement, or supplier management
- Execute detailed test procedures, manual or automatic, designed to validate application functional requirements
- Validate ITGC test exceptions
- Internal controls experience
- Experience with audit techniques and procedures
- Experience designing and delivering digital channels to support marketing plans
- Experience in either IT or MKT with exposure to marketing operations
3
Experience For IT Associate Manager Resume
- Experience with Veeva MCM capabilities
- Experience in project management, development and support of complex projects and solutions
- Demonstrated technical proficiency in core technologies and methodologies used by the team
- Demonstrated ability to take direction, ask appropriate questions, execute the direction and check in when appropriate
- Experience in IT
4
Experience For IT Associate Senior Resume
- Experience in the operation and maintenance of CAD systems
- Experience with supervision and performance management
- The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required
- Experience in data analysis
- Experience with SQL
- Leading the CAB meeting
- Setting up, issuing and train of new employee’s on laptops and other office equipment
- Assist with new employee onboarding including hardware setup, user accounts, IT training, mobility solutions, and more
5
Experience For IT Associate Analyst Resume
- Required: talking in-person or on the phone, hearing-normal conversation volume, color vision, hearing-alarms/equipment, vision-read common sized print
- Actively participate in Career Development Program (CDP) activities, including leadership, recruiting, marketing, and professional areas
- Support for developing / maintaining and delivering the geographic account plan
- Proactive monitoring of all servers, applications and services using a combination of tools to ensure high availability and SLA’s
- Assist with new employee onboarding (hardware setup, user accounts, IT training)
- Problem solving/decision making/sound judgment
- Clear and agile thinking and analysis that leads to win‐win and innovative solutions while delivering on‐time and on budget
6
Experience For Entry Level IT Associate Resume
- Implementation: Responsible for implementing and leading IT change for the plant (review, approve, control quality of execution)
- Focuses on achieving positive results contributing to team goals and the overall success of the business
- Passionate about automating and removing waste from both manual and automated processes
- Execution of Change Management according to ITIL Standards
- Ensures quality using PSEG IT company-approved methodologies
7
Experience For IT Associate Director, JDE COE Lead Resume
- Foster working relationships with the team, IT Management and Client departments
- Hardware Support & Management:Manage Apple MacOS, Chrome OS, and iOS device support, including but not limited to MacBook, iPad, iPhone and MiFi devices
- Travel up to 25% including international travel
- Develop and manage SLA globally for Manufacturing Operation Systems
- Partner with MES Center of Excellence to drive successful rollouts for each Factory aligning with the business strategic operational goals and roadmaps
8
Experience For Business Unit IT Associate Manager Resume
- Travel requirements are up to 40% including international travel at times
- Undertake L2 on-site support (PC and Mac) including: Configure, deploy, troubleshoot and support PCs and Macs to Re:Sources UK standards
- Support production running smoothly
- Support industry label printing system
- Proactively communicate with appropriate management regarding work status, schedule requests, and time/budget variances, etc
- The creation and maintenance of an IT Account Plan (including IT projects, critical BAU IT activity, IT service improvement and IT cost )
- Ensure resolution of IT issues impacting business performance - act as the escalation point for IT in the Business Unit
- Lead planning and control of both service and project work
9
Experience For Student Intern IT Associate Resume
- It is important to get the work done in a timely basis but the focus needs to be on quality processing
- Maintains responsibility for driving the execution of the VMO processes and procedures
- Builds long-term relationships within team by creating an environment of safety and innovation
- Dependable, reliable, and capable of delivering high-quality work deliverables consistently
- Familiarity with Microsoft Windows 7/10 Operating Systems
10
Experience For IT Associate Manager, SMS Resume
- Execute with Excellence - Applies professional mastery to solve problems, disciplined and organized in operating but able to adapt to changes and ambiguity
- Fresh graduates and professionals with at least undergraduate degrees preferably in Engineering, Information Technology or Computer Science disciplines
- Intermediate level knowledge of the Docker container ecosystem and other supporting components
- Technical understanding in IT
- Ensure that software requirements are verifiable and quantifiable
- Understands and participates in deliverables required by approved Cambia Development Lifecycles
- Determines program design and prepares work estimates for development or changes for assigned work
- Takes initiative and seeks out work
List of Typical Skills For an IT Associate Resume
1
Skills For Senior IT Associate Resume
- Demonstrated analytical skills and the ability to present problems and solutions in a structured manner
- Knowledge of relational databases including basic SQL skills (Desired)
- Conceptual Thinking - Ability to grasp new concepts and skills quickly and adjust process and procedures as necessary
- Customer Oriented - Ability to deal effectively with internal employees while conveying a positive, service-oriented attitude
- Participate in project activities and ensure timely project delivery. Organize own work effectively and efficiently
- Ensuring the effectiveness and efficiency of the process change management
- Establishing priorities and categories for easy classification of changes
- Experience using UX methodologies such Card Sorting, Journey Mapping, Prototyping, Wireframes and others
- Experience using trouble ticketing and tracking systems
2
Skills For IT Associate Director Resume
- At least 3year practical experience with configuring, installing, and supporting PC hardware
- One to three years practical experience with configuring, installing, and supporting PC hardware
- Contribute to a positive work environment by building strong working relationships at peer, mentor, and team levels
- Experience building and organizing Mac based products
- Demonstrate an understanding of IT and auditing concepts and apply them to client situations
- In-depth working experience of Windows XP, Windows 7, Windows 10, and Windows 2003 including: application installation, Active Directory and Organization Units
- Previous experience in a Retail setting
3
Skills For IT Associate Manager Resume
- Demonstrate an understanding of information technology and apply them to client situations
- Multi-task and deal with changing deadlines and priorities
- Successful completion of initial start-up plan, to develop a solid understanding of the organization’s core technologies
- Experience in IT information system data processing audit matters and application control
- Experience using Casper and Mac desktop or other automated tools
- Leadership capabilities through projects or other work planning experiences
4
Skills For IT Associate Senior Resume
- Application development and coding experience in one or more technologies
- Experience with strategic planning and execution
- Proven ability to work with a diverse group of people in an inclusive and trust-inspiring manner
- Experience developing IT standards and services
- Related work experience with emphasis on scripting and automation
- Experience with installation/configuration of desktop computers on Windows operating systems
- Handle multitasking, manage time, and prioritize tasks based on customer needs
- Experience with environment management, strategies, and planning
5
Skills For IT Associate Analyst Resume
- Demonstrate awareness and knowledge of Federal Government’s financial and management responsibilities
- Experience with supporting IP services to connect to NIPRNET, SIPRNET and JWICS
- Experience supporting DHS, Federal Civil, Intelligence and/or DoD information technology Users and Customers at the desktop level
- Consistently demonstrates uncommon patience and empathy while optimistically troubleshooting technology issues
- Independently perform a major segment of an audit, directing and instructing the work of less experienced team members
6
Skills For Entry Level IT Associate Resume
- Participate in the Michigan IT community to build and leverage strong relationships with other IT providers and consumers on campus
- Manage the demand shaping into specific projects including prioritization with stakeholders and identification of resources
- Three to six (3 to 6) years of experience in one or more of the following
- Demonstrated understanding of IP services to connect to NIPRNET, SIPRNET and JWICS
- Strong customer service and team orientation aptitude
7
Skills For IT Associate Director, JDE COE Lead Resume
- Flexible to changes in work assignments Excellent attendance record
- Good knowledge of Microsoft operation system and Office products
- Good knowledge of network and server system
- Communicate with positive impact: excellent team leadership, business partnership, negotiation, etc
- Provides effective written and oral communications within and outside the IT Department
- SAFe methodology exposure/experience
- Google Apps admin experience required
- Demonstrates a customer focus
- Experience working in a Linux/UNIX development environment
8
Skills For Business Unit IT Associate Manager Resume
- Experience with cloud services such as AWS, Google, Digital Ocean, Rackspace, etc
- Experience with continuous integration systems like Jenkins or Bamboo
- Champion Productivity - Demonstrates ownership and accountability, always seeks to improve and be more efficient, does more with less
- Experience and use of Microsoft networking technologies
- Experience working with healthcare data
9
Skills For Student Intern IT Associate Resume
- Experience with reporting tools
- Experience in using remote tools such as IBM Tivoli, SCCM, Bomgar, RDP and etc.
- Proven ability to work in an interdisciplinary environment and in a context of dynamic change
- Following the Security Administration process to avoid mistakes and delays in processing
- Deploying the suite of PolyOne systems and solutions beyond North America, including implementations in Europe, Asia, and South America
- Defining and agreeing upon which changes are assessed as emergencies (and by whom respectively)
- Existing US Government Secret clearance
10
Skills For IT Associate Manager, SMS Resume
- Provisioning of Network IDs for Lotus Notes, Active Directory, and Mainframe application
- Completing senior year in college
- Understanding of OMB Circular A-123
- Coaching programs, trainings and cloud certifications (e.g. cloud or analytics certifications)
- Creating management information
List of Typical Responsibilities For an IT Associate Resume
1
Responsibilities For Senior IT Associate Resume
- Prior experience driving organizational change and implementing processes and methodologies that guide team actions
- Improve problem solving abilities along with communication skills to deliver high quality service
- Experience implementing security and compliance findings
- Experience managing outsourced vendors (on and off shore) within the information technology field
- Experience with IT Portfolio Management and IT Planning
- Analytic and problem-solving experience
2
Responsibilities For IT Associate Director Resume
- Experience with both IT service operation and IT project management
- SharePoint experience (Desired)
- Experience in A-123, IT Controls, or IT Audit
- Five or more years of progressively responsible experience in functional management or project management of an IT unit
- Strong interest in Information Technology and Business Analysis
- 35%-67% per day: sitting, standing, walking, physical presence at worksite
3
Responsibilities For IT Associate Manager Resume
- Assist with training of new and existing users on use of applications and processes
- Provide support to application and systems users by phone or on site during working hours
- Participate in gathering and analyzing data for the AMS LifeCycle Management process
- Provide troubleshooting support for video conferencing units and events; and
- Develop and maintain test plans, track progress of testing, and coordinate testing sessions with different parts of the organization
- Provide on-site desktop/laptop support including new hardware setup, imaging, and deployment
- Provide minor telecom system support including mobile devices, voicemail and user programming
4
Responsibilities For IT Associate Senior Resume
- Provides professional and timely tier 1 assistance to staff via a ticketing system based on existing business logic
- Independent problem solving and an understanding of in-house tools and technologies
- Support the wired and wireless networks including firewalls, routers, switches, and wireless access points
- Hardware Support & Management: Manage Apple MacOS, Chrome OS, and iOS device support, including but not limited to MacBook, iPhone, Chromebook and MiFi devices
- Development of key communication and training materials
- Provide first level support for end users, troubleshooting networks, hardware and software issues
- Infrastructure integration at recent acquisitions, including network, hardware, email, and telecom
5
Responsibilities For IT Associate Analyst Resume
- Upgrades of existing systems – SAP R/3, SAP HR, Business Objects, JDA, and MS Exchange
- Gain an understanding of the various IT functions within the organization in two to three month rotations
- Work with a Functional Task Manager during each rotation to gain expert insight into the function and key job responsibilities
- Proficient in PC troubleshooting and in MS Office Suite
- Work in an agile environment with a high performing team and quickly respond to dynamic requirements
- Design and implement software delivery pipelines that continuously integrate and rapidly deploy software using automation
- Adapt and learn new technologies to quickly become productive in enabling customer requirements
- Is technically nimble, action-oriented, responsive, and forward thinking
6
Responsibilities For Entry Level IT Associate Resume
- Improve and refine existing documents such as the Management Assurance Process Guide, Playbook, Bluebook, Mission Action Plan Guide, and RM&A approved tools
- 1st and 2nd level support for all staff and agents in each of our locations
- Support the wired and wireless networks of a team of 400+ people
- Help improve overall IT systems, build processes, and efficiency
- Support the office's VOIP telephone system
- 1st and 2nd level support for all staff in each of our locations
- Help support the wired and wireless networks of the team
- Participate in the assessment of the Chief Information Officer's 302 self-certification
- Employees’ work computer support services for both software and hardware
7
Responsibilities For IT Associate Director, JDE COE Lead Resume
- Work with clients in identifying, specifying and analyzing business requirements and processes and provide subject matter expertise throughout the application design, test and implementation process
- Coordinate appropriate enhancements, upgrades, preventive maintenance and release schedules
- Troubleshoot, diagnose and resolve problems to ensure functional operation
- Work with various SMEs and vendors to perform reviews and/or Root Cause Analysis on production systems failures, formulate and implement corrective action plans and track their effectiveness
- As a subject matter expert (SME), oversee the operation and maintenance of CAD systems including applications, software, and servers including security requirements
- Work with hardware and network teams to troubleshoot and resolve Mobile Data Terminal (MDT) issues
- Monitor production system performance and availability. Report status related to plan to ensure client expectations are met
8
Responsibilities For Business Unit IT Associate Manager Resume
- Represent assigned area at technical review and change management meetings
- Serves as domain specific application resource for CAD
- Maintain the high availability and Disaster Recovery (DR) Process for CAD including maintenance of the DR plan, periodic testing and activation in the event of an emergency
- Emphasizes operational excellence and continuous improvement
- Team Player - values others
- Replaces and/or repairs defective parts and equipment. Maintains inventory, by location and status, of all equipment, software and software licenses, in use in their assigned offices
9
Responsibilities For Student Intern IT Associate Resume
- Experience in a similar role required
- Continuous Improvement: Interact with the end users to generate OS and hardware solutions for business needs
- Hardware & OS Deployment: Architecting OS / hardware deployment procedures, patch management, administration of security systems, Jamf / Casper server administration, and the operating system configuration of all client platforms
- Research & Development: Research new hardware and software technologies, analyze business and market trends, and apply best practices and standards to procedures
- Security & Compliance: Creates and manages the OS & hardware framework for Security and Corporate Policies. This includes working extensively with IT Security Department, Management and other groups to plan, test and develop strategies to stay in legal and corporate compliance in our client environments
- Change Management: Provides support to the other IT Groups for software deployments or changes to client devices
- Process: Maintain documentation of image, procedures and policies. This includes testing, building, and documenting the necessary steps for deploying hardware and software, resolving escalated issues, and utilizing support tools
- Tier 2 & 3 Escalation: Responsible for escalating issues and problem ticket resolution tracking including root cause analysis. They also serve as an escalation point for Incidents when necessary
10
Responsibilities For IT Associate Manager, SMS Resume
- Experience building and deploying Mac based products
- Mac desktop experience using Casper or other automated tools
- Apple Genius Bar experience welcomed
- Assist in management of vendor relationships for Internet, telephone, procurement, and other services
- Collaborate with Marketing and IT executives to drive strategy and deliver business solutions that directly contribute to the success of Alexion’s business
- Through an ongoing partnership with Marketing and IT colleagues lead the delivery of Digital programs and projects in alignment with Alexion’s Digital Center of Excellence
Related to IT Associate Resume Samples
Associate Engineer Resume Sample
Work Experience
• Assist with performing structural analyses utilizing classic hand calculation methods and finite element models developed using ANSYS. Conduct static and dynamic structural analyses. Correlate analysis models and test results. Provide input on the products' ability to satisfy internal structural requirements, as well...
Professional Skills
• Strong initiative, communication skills, c...
• Personal skills: goal-oriented, flexible (...
• Excellent communication, presentation and ...
Field Associate Resume Sample
Work Experience
• Partner with the Dupilumab brand team to set operational strategy in alignment with brand strategy
• Coordinate and execute tactical plans to drive the commercial success of Dupilumab
• Ensure cross-functional and cross-collaboration communication and alignment with Alliance ...
Professional Skills
• Assists with review and recommends to appr...
• Excellent written and verbal communication...
• Excellent problem solving skills - enjoy t...
Solutions Associate Resume Sample
Work Experience
• Evaluates the risks and sizing of independent amounts for trades facing JPMorgan’s hedge fund client base and
• Evaluates the risks and sizing of independent amounts for trades facing JPMorgan’s hedge fund client base
• 2 – 4 years of experience of comparable industry experie...
Professional Skills
• Strong interpersonal skills and ability to...
• Excellent interpersonal skills and a prove...
• Excellent project management and time mana...
Income Associate Resume Sample
Work Experience
• Review trade confirmations drafted by other team members and the vendor
• Actively participate in the overall daily supervision of the processes outsourced far shore
• Deal with regular queries from internal and external clients
• Acts as a back-up for ...
Professional Skills
• Strong numerical and analytical background...
• Understanding of Fixed Income markets, exp...
• Participating in new product development d...
Associate Project Resume Sample
Work Experience
• Lead in the administration of the project portfolio database
• Partner with Program Managers and the cross functional Project Teams to ensure the submissions are created in alignment with established templates and accurate information is submitted to successfully meet reporting and meeting timeline...
Professional Skills
• Strong verbal and written communications s...
• Strong organizational skills to balance wo...
• Strong prioritization skills with an abili...
Specialist / Associate Resume Sample
Work Experience
• Marketing collateral material
• Websites and their content
• Regular market commentary
• Special reports and investment white papers
• Investor newsletters and magazines
Professional Skills
• Solid communication skills including writt...
• Solid communication skills including writt...
• Strong solution sales skills – identify, d...