Investor Services Associate Resume Sample
Kamille O'Conner
95757 Winona Mission,
Los Angeles,
CA
+1 (555) 634 4461
Work Experience
Investor Services Associate
01/2017
-
PRESENT
Los Angeles, CA
- Reviews investor documentation for completeness and accuracy
- Proposes new, additional and/or improved processes and procedures to GHFS VP and CCO
- Compiles metrics on Investor Services functions for review in internal committee meetings
- Completes special projects and make recommendations/decisions based on analysis
- Demonstrate basic knowledge of ICMA-RC’s products and services and the rules and regulations governing retirement plans
- Up to date AML knowledge
- A detailed understanding of fund structures
- Detailed knowledge of Transfer Agency systems
Head of Investor Services, Associate Director
06/2010
-
09/2016
San Francisco, CA
- Experience with Private Equity fund structures
- Work with external auditors and accounting to complete confirmation and due diligence requests
- Review and record investor transactions in accordance with the fund’s offering documents
- Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements
- Process investor subscriptions and redemptions in accordance with the funds’ offering documents
- Prepare miscellaneous distributions in accordance with instructions from fund manager. i.e. Performance Letters, K1’s, audited financial statements, etc
- Process investor subscription activity in accordance with the fund’s offering documents
Temporary Investor Services Associate
07/2005
-
05/2010
Detroit, MI
- Process investor redemption activity in accordance with the fund’s offering documents
- Preparation of NAV calculations, investor book income allocations and subsequent distribution of fund and investor reporting
- Processing of investor subscriptions, redemptions and transfers, including performing due diligence on current and prospective investors (AML/KYC procedures)
- Daily reconciliation of cash balances to external third parties (subscription accounts)
- Experience in investor services or related field (financial services/fund administration, corporate communications, portfolio management, or securities analysis) and a strong familiarity with the workings of the capital markets
- Act as an ambassador of Lending Club’s vision, value proposition, and brand
- Service experience
- Knowledge of financial products and terminology
Education
Webber International University
1999 - 2004
Bachelor's Degree in Finance
Professional Skills
- Strong working knowledge of excel and experience with transfer agency and accounting platforms
- Able to demonstrate an ability to work on own and within a team, being willing to proactively assist on tasks as required
- Provide world class service on all client interactions while applying a strong knowledge of Putnam’s products, procedures and services
- Previous experience with conversation or launching new funds an asset
- Strong communication throughout the organisation and within the team
- Investor Services experience
- Sorting of documents for processing according to completeness, source of business, transaction and Fund type
How to write Investor Services Associate Resume
Investor Services Associate role is responsible for software, events, finance, securities, training, reporting, design, research, health, organization.
To write great resume for investor services associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Investor Services Associate Resume
The section contact information is important in your investor services associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Investor Services Associate Resume
The section work experience is an essential part of your investor services associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous investor services associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular investor services associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Investor Services Associate resume experience can include:
- Exceptional attention to detail and ability to successfully multi-task and prioritize responsibilities
- Equivalent experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
- Experience with quality control review an asset
- Coordinating the set-up of new funds on the share registry system
- Creating an environment where staffs are highly motivated
- Attaching of certificate of shares, when applicable
Education on an Investor Services Associate Resume
Make sure to make education a priority on your investor services associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your investor services associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Investor Services Associate Resume
When listing skills on your investor services associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical investor services associate skills:
- Proficient computer skills, internet/intranet navigation abilities and the willingness /eagerness to learn new skills and software systems
- Strong MS Excel / PowerPoint skills
- Strong communication skills required, as well as ability to work well with a variety of people at all levels of the organization
- Average oral and written communication skills with ability to think quickly in a fast-paced environment
- Effective communicator and good listener
- Efficient and effective controls, processes and procedures in place
List of Typical Experience For an Investor Services Associate Resume
1
Experience For Head of Investor Services, Associate Director Resume
- Provide investor and dealer services for various Hedge fund clients in Canadian, US and Offshore jurisdictions
- Respond to inquiries from direct investors, dealers and investment managers
- Various ad hoc projects and administration/compliance responsibilities as required
- Deliver quality customer service through timely and accurate report delivery
- Provide clients with prompt responses to service issues or queries in a professional manner that consistently exceeds clients’ expectations
- Maintain clients’ on site reports in an organized manner
List of Typical Skills For an Investor Services Associate Resume
1
Skills For Head of Investor Services, Associate Director Resume
- Previous experience with Financial Services / Fund Administration, Corporate Communications, Portfolio Management, or Securities Analysis
- Actively participate in new hire training and on-going training as deemed necessary, as well as weekly mentoring sessions with your management team
- Verifies the following before forwarding them to the Analysts for administration according to the company’s business standards
- Satisfied Clients while exceeding Client expectations regarding Client service delivery
- Act as an outward-facing ambassador of Lending Club’s beliefs, brand, and products
2
Skills For Investor Services Associate Manager Resume
- Multi-task and work in a challenging fast paced and evolving environment
- To maintain and display a high level of professionalism when dealing with clients, investors and colleagues
- Knowledge of Wires and related Banking functions
- Completeness of documents received for proper processing of critical information (client data profile, fund name, sales load, payment type, and AMLA documents)
- Documentation of all special instructions coming from the client, MF Representatives or sales employees of SLAMC
- Handles the timely resolution of any query or concern coming from investors gathered through Client Care, Client Service Centers and/or Account Services
3
Skills For Temporary Investor Services Associate Resume
- Familiarization with Funds requirements regarding cut-offs, performance fee calculation and other requirements as set forth in the Fund’s prospectus
- Strictly adhere to established departmental fund administration processing procedures and controls
- Review and record investor information in accordance with the fund offering documents
- Proficient in using a technology rich user interface
- Operation for a hedge Fund transfer agency group providing services on behalf of various fund clients
- Process and review investor subscription and redemption transactions ensuring all information is accurate
- Maintain and reconcile the investor share registry ensuring issues are addressed in a timely manner
- Participate in system testing when required. Make recommendations to management for added functionality and system enhancements where necessary
- Assist with the conversion of a new client data and files on to the Company’s fund administration and accounting platforms
4
Skills For Senior Investor Services Associate Resume
- Knowledge of industry best practices with exposure to Anti Money Laundering requirements
- To be client focussed
- To have a proactive approach to all challenges
- Work under pressure within tight timeframes
- Organise and manage multi projects
5
Skills For Investor Services Associate Resume
- To gain optimum benefits from the technology that is available throughout the organisation
- Previous experience with Financial Services / Fund Administration; Corporate Communications; Portfolio Management; Securities Analysis; and/or Treasury Services
- Receives and acknowledges documents and/or payment for financial and non-financial transactions based on company policies and procedures
- Sufficiency of investor identification documents and legitimacy of investment funds in accordance with the policies, procedures and guidelines
- Processing of non-financial transactions, such as change in investor profile and requests for stock certificates or confirmation of investment based on company’s procedure and standards
- Maintains records of transaction following the document retention guidelines
- Ensures the proper distribution of the Investors’ quarterly statement of account
- Assists the Analysts in printing, sorting, and distributing the Official Receipt and Confirmation Slips and investment certificates within the prescribed turn-around time
- The position is also responsible for the implementation of requests on stock certificates and change in investor information, monitoring investment certificates
6
Skills For Head of Investor Services, Associate Director Resume
- The incumbent is required to assist in investor servicing and processing of daily financial transaction; and for generating and distributing the quarterly statement of accounts
- Familiarization with Funds requirements regarding cut-offs, performance fee calculation and other requirements as set forth in the Fund’s prospectus Strictly adhere to established departmental fund administration processing procedures and controls
- Investor Service experience
- Working knowledge of monthly close process / procedures
- Generous Training Allowance and Tuition Reimbursement Program
- Knowledge of AML / KYC compliance for US and Cayman
- With orientation to detail and ability to learn, retain, and apply considerable amounts of information gathered from different sources
- A third level qualification required in a Finance or Business-related area
- Extensive Health Benefit Plan
7
Skills For Investor Services Associate Manager Resume
- Business Casual work environment
- Close to all transit
- Tuition Reimbursement up to 70% for qualified courses
- Routine contact with GHFS VP & CCO as well as GHFS Compliance Committee Meetings
- Shown success in a metrics driven role
- Genuinely passionate about people and ability to inspire passion in others
- Act as an ambassador of LendingClub’s vision, value proposition, and brand
- Provide exceptional service for all email communications from investors
- Be a product guide and educate investors on the intricacies of how LendingClub works as an investment
8
Skills For Temporary Investor Services Associate Resume
- Identify opportunities from current and potential clients for our Client Development team
- Navigate various internal systems in order to execute all service requests
- Analyze and research data from various sources to resolve investor inquiries
- Application of all provisions of fund documents and relevant industry standards appropriately related to both US Partnerships and Offshore Entities
- Maintain client and investor data in applicable systems
- Monitor emails from clients and investors
- Send out electronic mailings to clients and investors
9
Skills For Senior Investor Services Associate Resume
- Act as point of contact for fund managers as it relates to investor communication and information
- Monitor bank accounts & reconcile account activity to subscription agreements
- Dissemination & possible work flow initiation of "soft copy" investor capital activity documentation & group email box activity. Act as first point of contact for fund investors and managers
- Meet/exceed all service metrics
- Engage with investors via inbound, outbound calls and email correspondence to help onboard new potential investors to the LendingClub platform and introduce them to various investment opportunities
- Be a product expert to educate investors on the intricacies of the LendingClub asset
10
Skills For Investor Services Associate Resume
- Reconcile and troubleshoot investor capital balances and cash flows
- Identify and develop business cases for strategic growth opportunities and operational improvements critical to our success
- Suggest day to day operational improvements and work on ad hoc projects
- Work independently in an organized manner and ensure timely responses to all requests
- Intellectually curious and analytical mindset
- Adhere to legal requirements and utilize product knowledge to facilitate financial and non-financial transactions in a complete and accurate manner
Related to Investor Services Associate Resume Samples
Guest Services Associate Resume Sample
Work Experience
• Drives Innovative Business Improvements:Demonstrate constructive discontent; Question when things can be done better and identify improvement areas. Take appropriate risks and learn from mistakes. Rapidly implement and commercialize approved ideas. Propose opportunities for improvement; influence stakeholders to drive ex...
Professional Skills
• Excellent quick~thinking and problem~solvi...
• Excellent cash-handling skills
• Effectively read, write, and speak English...
Public Policy Associate Resume Sample
Work Experience
• Refine, manage and scale the economic growth programs across LATAM and to deliver on Facebook’s commitment to advancing local economic growth and job creation
• Experience in planning and executing public policy programs
• Public policy and/or international relations experien...
Professional Skills
• Strong project management skills, ability ...
• Outstanding public speaking skills
• Review language, draft comments, and resea...
Services Associate Resume Sample
Work Experience
• Retrieve from either DTC’s corporate action projection utility (Reorg Inquiry for Participants System / RIPS function) or through our SWIFT interface for our custodian NA Custodian network (i.e.: RBC in Canada, Citibank in Mexico), all the anticipated mandatory corporate actions that are pending allocation for each day
&...
Professional Skills
• Strong analytical, excellent coding and tr...
• Customer-focused approach, strong attentio...
• Excellent listening, verbal and written sk...
Income Associate Resume Sample
Work Experience
• Review trade confirmations drafted by other team members and the vendor
• Actively participate in the overall daily supervision of the processes outsourced far shore
• Deal with regular queries from internal and external clients
• Acts as a back-up for ...
Professional Skills
• Strong numerical and analytical background...
• Understanding of Fixed Income markets, exp...
• Participating in new product development d...
Associate Project Resume Sample
Work Experience
• Lead in the administration of the project portfolio database
• Partner with Program Managers and the cross functional Project Teams to ensure the submissions are created in alignment with established templates and accurate information is submitted to successfully meet reporting and meeting timeline...
Professional Skills
• Strong verbal and written communications s...
• Strong organizational skills to balance wo...
• Strong prioritization skills with an abili...
Specialist / Associate Resume Sample
Work Experience
• Marketing collateral material
• Websites and their content
• Regular market commentary
• Special reports and investment white papers
• Investor newsletters and magazines
Professional Skills
• Solid communication skills including writt...
• Solid communication skills including writt...
• Strong solution sales skills – identify, d...