Investment Management Resume Sample
Forrest Bins
48587 Sawayn Ridge,
Phoenix,
AZ
+1 (555) 956 3313
Work Experience
Account Manager, Investment Management
09/2017
-
PRESENT
Phoenix, AZ
- Manage and mentor analysts and associate staff. Network and build relationships with other real estate professionals to enhance personal skills and increase industry awareness of BlackRock’s investment capabilities
- Facilitate and implement strategic initiatives in an effort to further grow and scale MSIM’s distribution effort
- Develops clear understanding of clients' need behind service requests and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions
- Identify opportunities to improve regulatory compliance across AIS and drive projects aimed at enhancing AIS’ overall compliance landscape. Effectively partner with business units and technology to ensure on-time delivery of all requirements
- Assist with SEC filings and searches within the SEC’s EDGAR database
- Direct management and oversight of WellCare's investment portfolio approaching $1 billion in invested assets
- Leads and develops initiatives related to on-going assessments of the investment strategy, portfolio positioning and enhancement. Identifies and drives changes in the investment strategies in order to improve performance and total return, all while preserving assets and protecting health of the balance sheet
- Determines appropriate asset allocation mix over the long and short time horizons. Continuous portfolio benchmarking
- Sets and monitors investment objectives with external asset managers / broker dealers and provide clear mandates
Investment Management
03/2013
-
04/2017
Boston, MA
- Acting as the subject matter expert for day-to-day management of specific vendor management tasks including contract renewals, negotiations, and/or relationship management
- The identification, assessment, control and mitigation of risks in accordance with overall company standards by coordinating the Risk Control Self-Assessment function(s)
- Preparing, maintaining and updating department policies and procedures and evidence of supervision procedures for certain functions across Schwab Center for Financial Research and for certain portfolio management affiliates
- Coordinating the groups’ various risk management tasks with the assistance of subject matter experts from each team and with final approval performed by the impacted directors and officers
- Providing advice and answers to staff queries on policies, procedures and controls
- Providing guidance to the group on changes in the regulatory environment
- Play a liaison role with the various Operational Risk Management, Compliance and Legal groups
- Prior vendor management experience required
- Strong analytical skills with ability to assess and communicate risk
Intern Investment Management
10/2008
-
09/2012
Los Angeles, CA
- Performs investment advisor performance evaluations and holds internal and external partners accountable to performance metrics
- Provides ad-hoc assistance with execution of capital markets and or strategic transactions
- Works closely with Treasury Planning and Operations, investment accounting, Enterprise Risk Management (ERM), and Investor Relations in the coordination and delivery of portfolio performance and monthly/quarterly reporting
- Communication, Influence and Accountability: Communicates effectively and leverages relationships and strategies to influence others
- Client Focus: Understands client needs and provides services that meet their expectations for quality and performance; meets the IIC’s expectations for ethical behavior
- Collaboration, Teamwork and inclusion:Works cooperatively with others independent of background or organizational role and takes a team-based and inclusive approach to projects and decision-making
- Helping to develop controls, policies and procedures and governance around the vendor management program for specific areas
Education
Southern New Hampshire University - Nashua Campus
2002 - 2007
Bachelor's Degree in Finance
Professional Skills
- Excellent communication, interpersonal and networking skills as well as organizational skills
- Strong BPC skills, including creation of custom reports, and basic SAP skills
- Strong verbal and written communication skills, interpersonal skills, and professional presence
- Strong client servicing and communication skills to work effectively with internal and external parties
- Strong interpersonal and communication skills, and the ability to work effectively in cross-functional teams
- PC Skills: MS Office skills / Excel/ Access/ Powerpoint
- Strong oral and written communication skills in order to effectively convey implications of business evaluation and decisions
How to write Investment Management Resume
Investment Management role is responsible for analytical, investment, financial, organizational, drivers, interpersonal, equity, english, powerpoint, excel.
To write great resume for investment management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Investment Management Resume
The section contact information is important in your investment management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Investment Management Resume
The section work experience is an essential part of your investment management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous investment management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular investment management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Investment Management resume experience can include:
- Good analytical skills and can demonstrate a comprehensive understanding of financial markets and investment products (both traditional and alternative)
- Proven RFP writing skills required
- Strong analytical and communication skills to be able to articulate conclusions, planning opportunities, and risks identified through the research projects
- Excellent communications (written and oral, including telephone manner), interpersonal and presentation skills
- Strong relationship management, communication, and influencing skills
- Strong relationship management, analytical, problem solving and organizational skills
Education on an Investment Management Resume
Make sure to make education a priority on your investment management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your investment management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Investment Management Resume
When listing skills on your investment management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical investment management skills:
- Excellent communication skills. Proven ability to interact effectively with other professionals
- Effective and strong analytical, written and verbal communication skills
- Strong communication, influencing and negotiation skills. Experience with diverse asset types and their data requirements
- Strong interpersonal and communication skills are essential to ensure effective interaction with Executives across investment management
- Language: Fluent speaking in English, Mandarin and Cantonese; good writing skills in English and Chinese
- Excellent partnering skills with clients
List of Typical Experience For an Investment Management Resume
1
Experience For Macquarie Investment Management Resume
- Proven sales skills or related skills (deal closing skills)
- Fluent speaking and good writing skills in English; good language proficiency in Korean or Mandarin is preferable
- Strong organizational skills are essential to understand each family’s particular circumstances
- Proven experience working in a flexible, fast-paced environment. Ability to manage multiple priorities and multiple small projects simultaneously
- Programming skills in statistical packages such as R, SAS , Matlab and S+ and familiarity with database systems such as Sybase
- Of experience practicing law, including experience with respect to the Investment Company Act of 1940 and the Investment Advisers Act of 1940
- Demonstrated leadership experience in coaching and guiding a team of Investment Counsellors
2
Experience For Morgan Stanley Investment Management Resume
- Demonstrated experience in leading a region and growing the client base in a region
- +4 years of experience in financial services industry, including significant experience marketing to institutional investors
- Regression analysis and financial modeling skills
- Work and communicate effectively with investment management staff, including portfolio managers and traders
- Exceptional team building skills and the ability to work cross functionally with multiple teams
- Proven experience in client related/financial industry roles
- Demonstrated ability to prioritize and manage multiple assignments at once
- Prior experience working within a quality management framework, ideally Six Sigma, is highly regarded. Knowledge of Microsoft Office applications required
- 15+years of Investment Industry experience with at least 7+years of Data Management experience
3
Experience For Account Manager, Investment Management Resume
- Training, mentoring, and supervising new and experienced tax consultants and tax seniors, and participating in the hiring process for your group
- Working experience for or selling financial technology into Investment Management firms
- Supporting existing Investment Management clients in the region with a strong focus on retention
- Experience managing projects including scheduling, budgeting, client correspondence, and billing
- Experience with managing projects including scheduling, budgeting, client correspondence and billing
- Experience in developing or supporting IT applications, including 3 years of people management, coaching, and mentoring
- Progressively responsible experience in the mining industry planning, budgeting, accounting, tax and/or financial management
- Experience in financial servicing/accounting fields, with client servicing background
4
Experience For Analyst, Investment Management Resume
- Experience in financial servicing/accounting fields, with client servicing background
- Experience providing tax planning services or preparing client work papers and income tax returns
- Maintain high level asset management standard , develop effective leasing and marketing strategy
- Operate as a project manager for MSIM as well as Firm Vendor Management and Outsourcing programs
- Experience with Google’s advertising platforms esp. Adwords and DoubleClick
- Be effective in executing transactions
- Passionate about improving the client experience through more personalized delivery of digital content
- Strong knowledge of equity- and fixed income-related trading and operational systems and processes
5
Experience For Investment Management Product Specialist Resume
- Experience of managing a team preferable, but not essential
- Public accounting experience (at least 3 years in investment management) or equivalent in a law firm or related industry
- Over 10 years’ experience in relationship management and investment counseling for high net worth clients in Quebec
- Demonstrated leadership in working with other departments to drive results
- Experience reviewing partnership and/or trust documents required
- Demonstrate basic understanding of Subchapter K, partnership allocation methodologies, and the tax compliance process for investment partnerships
6
Experience For Specialist Zurich, Investment Management Resume
- Experience working directly with RIAs or RIA/DCIOs
- Work experience in a compliance or risk management role(s) in a similar sector of the financial services industry
- Sales experience at a top investment management firm
- Demonstrate loyalty to the company and dedication to colleagues’ success, and contribute to the group
- Experience as a COO or in a fund admin, operational, legal, or finance support position for a fund
- High commitment and strong self –motivation; entrepreneurial spirit
- Build and maintain strong customer relationships at all levels of the client organisations
- Lead a team of compliance analysts by setting priorities, assigning and reviewing work
- Experience with staff development, including setting employee goals and objectives and evaluating performance
7
Experience For IIC Investment Management Lead Officer Resume
- Experience managing and leading a team of professionals in a broad range of responsibilities
- Ability and desire to develop a strong command of new technology systems
- Actively review various firm and fund web sites for consistency and improve end user experience
- Remain focused amidst ambiguity or reprioritizations
- Experience with Microsoft Office products, particularly Excel
- Produce Resolution and Recovery (RRP) balance sheet consolidation and trend analysis
- Experience in implementation of business process improvement and technology solutions
- Preparing Secretary and Assistant Secretary Certificates, creating closing binders and updating and maintaining client files
- Reporting: Manage ongoing internal reporting requirements to ensure reports are delivered accurately and in a timely manner
8
Experience For Investment Management Operations Change Resume
- Providing ongoing training to Investment teams on regulatory topics
- Tracking, analyzing and reporting IM sales results in the EMEA region with a specific focus on the Quantamental bundle
- Preparing materials for and attending meetings of Board of Directors of MSIM’s proprietary mutual funds and corporate entities
- Providing technical guidance on existing and new regulation (MIFID, EMIR, MAR, AIFMD, etc.)
- Drafting and reviewing fund proxy materials to ensure compliance with applicable disclosure, legal and regulatory standards
- Working knowledge of financial services, accounting, structured products, derivatives, fixed income securities, etc
- Completing various forms and documents pertaining to the business terms of investment management agreements and private funds
- Assisting with various firm reporting obligations and audit requests
- Evaluating/monitoring investment firms and teams to include vehicles for investment, fee structures, assets under management
9
Experience For Investment Management Paralegal Resume
- Participating in conference calls/meetings with managers and preparing notes
- Managing the trial process for select IM products and allocating team resources appropriately
- Ensuring the accuracy of returns produced by JPM’s performance measurement applications
- Assisting with the formation and maintenance of FTI’s private investment funds
- Providing primary legal support for MSIM’s 1940 Act registered equity and fixed income funds
- Providing primary legal support for MSIM’s
- Supporting sales teams in connection with third-party distribution of MSIM’s proprietary mutual funds
10
Experience For Centersquare Investment Management Resume
- Drafting memoranda for fund boards of directors/trustees
- Maintaining central database of client contracts, fund documents, NDAs, and similar agreements
- Assisting with contract compliance procedures for all agreements entered into by MSIM
- Working with external counsel to maintain and update corporate records (e.g., appointment of officers and directors)
- Working knowledge of MS Office, Morningstar, FI360, RPAG, Discovery and Salesforce CRM
- Working knowledge of MS Office, Morningstar, FI360, Discovery and Salesforce CRM
List of Typical Skills For an Investment Management Resume
1
Skills For Macquarie Investment Management Resume
- Multitask and manage competing priorities effectively
- Solid analytical skills and technical U.S. GAAP knowledge
- Excellent customer service skills to deal with branch issues, problems and questions
- Attention to details, accuracy and good organization skills
- Prior work experience in the real estate field at a leading real estate investing, lending, development, or investment banking platform
- Analytical, problem solving, and organizational skills are required to identify, evaluate and resolve issues
- Analytical, problem solving, and organizational skills are required to proactively identify potential issues, and evaluate those that have already occurred
- Technical skills, including proficiency in Microsoft Excel, PowerPoint and Word
- A strong accounting background with good numeric sense
2
Skills For Morgan Stanley Investment Management Resume
- Five to seven years’ experience in financial services, preferably with experience in an institutional setting
- Seasoned leader with extensive business experience, broad functional expertise and Eagle experience
- Product Development Skills: Builds and enhances IIC products and services in alignment with strategy, market needs and IIC mission
- Working experience supporting an agency’s transformation and acquisition initiatives from an ITIM perspective
- Previous experience with Budgeting / Forecasting / Planning, Financial Analysis / Reporting / Statement Preparation, and SEC Reporting
- Experience in financial servicing/accounting fields, with client servicing background
3
Skills For Account Manager, Investment Management Resume
- Experience managing a global implementation of the Aladdin system for portfolio management, trading, middle office, risk reporting and analytics
- 0 – 3 experience in financial servicing/accounting field with client servicing background
- Experience using Document Management Systems (e.g., iManage) and Diagramming Graphics Applications (e.g., Visio)
- Experience in financial servicing/asset management fields, with client servicing background
- Build strong working relationships with marketing, technology, operations and product professionals in offices globally
- Experience in financial servicing and investment, with client servicing background
4
Skills For Analyst, Investment Management Resume
- Preferably has some previous experience in appraisal, property management, real estate lending, investments and/or leasing
- Ten years’ experience designing/supporting Investment Management systems
- Partners with Account Management to surround the client and enhance the client experience by ensuring expectations are met in a timely and proactive manner
- Experience with managing multiple languages and cultures helpful
- Relevant analytical and operational experience in accounting firms and/or the financial services industry
- Knowledge/previous experience with real estate economics and financial modeling
- Over 15 years related investment management experience including business, technical or project management
- Establish / enhance strong working relationships with key stakeholders within BBH
- Aptitude and experience in fundamental analysis and financial modeling
5
Skills For Investment Management Product Specialist Resume
- Experience reviewing partnership and/or trust documents
- Knowledge of trust operations and accounting systems usually acquired through related experience is needed to administer accounts
- Willingness to adapt to new challenges in a dynamic environment with shifting priorities
- Experience of implementing a data governance framework
- Develop solutions and tools in order to leverage BDRM and the client experience
- Overall sell-side or buy-side experience in Equity Research
6
Skills For Specialist Zurich, Investment Management Resume
- Client Service Associate/Associate experience
- Clean U-4 and no prior-firm contractual restrictions regarding distribution of investment products
- Understanding of the gold mining and processing value chains and mining projects
- Preparing board meeting materials and advising boards of directors of registered investment companies
- Developing and coordinating the contents of planning documents, business cases (OMB – Exhibit 300s), and Cost Benefit Analyses (CBA)
- Reviewing a selection of real estate investments’ activity each month with a sufficient understanding of accrual accounting
- Managing external stakeholders, including transaction advisors, fund investors and asset consultants; and
7
Skills For IIC Investment Management Lead Officer Resume
- Understanding of business, accounting and finance
- Producing sound justification for financial systems projects and functioning as an Investment Management Process consultant; and
- Building and leveraging internal networks at Morgan Stanley
- Reviewing and negotiating investment advisory and other service agreements
- Working with Private Bank Technology, lead CIM’s technology planning and the delivery of applicable technology to all products
- Creating statistical analysis to analyse comparative financial performance
- Contributing to team discussions, investment idea generation and overall platform management
8
Skills For Investment Management Operations Change Resume
- Working knowledge of investment products and asset classes
- Working knowledge of reconciliations and trade settlement
- Understanding of the broader Compliance framework
- Advising registered investment companies on the Investment Company Act of 1940
- Drafting registration statements for open-end and closed-end investment companies
9
Skills For Investment Management Paralegal Resume
- Forecasting models of stock and portfolio returns
- Pursuing a professional designation (i.e. CFA, AACI, etc.) considered an asset
- Supporting senior utilities analyst with focus on European utilities
- Ongoing relationship management
- Meeting the deliverables for a robust infrastructure platform that is best in class and delivers scale advantage
10
Skills For Centersquare Investment Management Resume
- Conducting and managing financial underwriting, internal investment processes, and transaction execution for potential investment opportunities
- Working directly with senior-level counterparts to source and formulate transactions
- Helping to execute business development initiatives
- Managing junior-level resources as needed on deal basis
- Creating and following up on actions required from various IM firms in support of projects and initiatives
- Assisting in the administration of board meetings, i.e. following up on papers required and signatories for any actions required in the areas that IMG supports
- Assisting in the production of presentations and materials required for the various projects in flow
- Supporting Business Unit initiatives from a finance perspective
- Knowledge of financial reporting, accounting, budgeting, planning, and tax
List of Typical Responsibilities For an Investment Management Resume
1
Responsibilities For Macquarie Investment Management Resume
- Professional level of written and verbal communication skills required to prepare and present sales plans and materials, provide technical information regarding products and services, and develop sales presentations
- Analytical skills necessary to analyze and interpret complex investment product information and determine appropriate response to meet the needs of end investors. Capable of applying information about the economy, competitor products and services and other financial information to influence the sales of BlackRock products and services
- General office skills (typing, filing, phone skills, etc.) required
- Good organizational skills—ability to prioritize tasks and projects to meet deadlines
- Highly effective meeting management and participation skills
- Solid desktop PC skills, including MS Office
- Strong analytical, problem solving, quantitative and time-management skills
2
Responsibilities For Morgan Stanley Investment Management Resume
- Strong Microsoft office skills with advanced proficiency in Excel and PowerPoint
- Strong project management, leadership, and client interaction skills
- Excellent oral and written communication skills and the ability to explain complex information clearly and simply
- Good Microsoft Excel, Word & Powerpoint skills
- Excellent IT skills, especially in Excel and PowerPoint
3
Responsibilities For Account Manager, Investment Management Resume
- Strong communication skills and the ability to build relationships with clients
- Strong communication (both written and verbal), organization and interpersonal skills
- Proficiency in MS Office suite of product is imperative, with particularly strong Excel and written communication skills
- Advanced oral and written communication skills for business writing and presentation
- Overall Java Web development experiences and Agile (Scrum) development experience
4
Responsibilities For Analyst, Investment Management Resume
- Prior experience in a Growth oriented investing team
- Prior buy-side investment-related experience
- Articulate, succinct, respectful and confident written and verbal communication skills
- 5+years of Investment Industry experience with at least 3+years of Data Management experience
- High level of detail orientation in order to identify and resolve account issues effectively
- Strong production support experience in a mission critical environment is necessary
- A self-starter with ability to work independently and manage time efficiently and effectively
- Bilingual communication skills in English and Mandarin required due to business needs
5
Responsibilities For Investment Management Product Specialist Resume
- A team player with maturity and organizational skills
- Strong communications capability and experience designing and developing presentations and proposals
- Knowledge of investment products, services, and terminology, usually obtained through on the job training or prior experience, are helpful
- Analytical and organizational skills are needed to meet deadlines and solve client or administrative problems
- Working experience selling financial technology into Investment Management firms
- 4 – 8 years’ experience in financial servicing/accounting with 2 – 3 years in an investment management/client servicing environment
6
Responsibilities For Specialist Zurich, Investment Management Resume
- Experience interacting with senior management in the financial/banking industry
- Take on new projects to enhance reporting efficiency and effectiveness by liaising with controllers in different regions
- Develop and maintain strong working relationships with business units, investment professionals, internal counsel, and team members
- Demonstrates maturity, diplomacy and discretion
- Operate as Business Unit Information Security Officer covering MSIM Public
- Operate as a divisional representative to EMEA Operational Risk committees and working groups
- Produce CCAR balance sheet forecast consolidation and trend analysis for Review and Challenge
- Up to 10 years) of overall experience in Equity Research, as a Generalist
7
Responsibilities For IIC Investment Management Lead Officer Resume
- Manage and prioritize multiple responsibilities
- Participate in prioritization and assignment of project work for the group
- Experience with diverse asset types and their data requirements
- Experience in financial services/accounting fields, with client servicing background
- Affinity with financial-market developments and portfolio-management career track, as evidenced by finance and/or business related academic coursework
8
Responsibilities For Investment Management Operations Change Resume
- Secretarial experience preferably at an investment bank or asset manager
- Demonstrated knowledge of retirement marketplace
- Beneficial: 5500 search experience (examples; Brightscope, Judy Diamond, Broadridge, etc.)
- Experience with SAP FICO and Investment Management
- An analytical, inquisitive and meticulous mind-set with ability to prioritize, problem-solve and handle multiple tasks simultaneously
- ESG expertise and experience and, equally important, a passion for the subject
- Related experience, preferably within the financial services industry
- Relevant portfolio surveillance experience
- Proactively add value to your team & Clearwater through excellent custom service
9
Responsibilities For Investment Management Paralegal Resume
- Prioritize and multi-task
- Two to three years financial services experience
- Proven ability to take on tasks without a need for significant supervision
- At least 5years’ experience at asset management firms – have deep knowledge of asset management business and products. CMA/CFA holder preferable
- A strong, demonstrable track record in sales with institutional clients
- Ambitious, self-motivated individual, strong work ethic, positive attitude and the ability to work both independently and as part of a team
- Undergraduate Bachelors in Business or related field or equivalent experience
10
Responsibilities For Centersquare Investment Management Resume
- Demonstrate an interest in and a passion for a career in the asset management industry
- Experience with data analytics and relevant software tools such as QLIK or Tableau
- A proven ability to manage and motivate a diverse team of resources and complete projects on time and within budget
- Experience in coverage of European services and industrials sectors is preferable
- Strong knowledge of buy-side business is required
- Good knowledge of financial markets and investment theories
Related to Investment Management Resume Samples
Global Investment Management Resume Sample
Work Experience
• Promote more effective use of existing tools and processes(and eliminate those that are not used or are ineffectual)
• Asia Data Warehouse enhancements – Analysis, oversight, testing, user acceptance for various strategic projects and business-as-usual enhancements
• Core rep...
Professional Skills
• Relevant technology project management exp...
• Strong programming skills and familiarity ...
• Excellent interpersonal skills as a team l...
Investment Management Compliance Resume Sample
Work Experience
• Execute risk-based compliance testing and forensic testing to review and assess the effectiveness of the firm’s policies and procedures in compliance with Rules 38a-1 and 206(4)-7, including recommending corrective action plans for gaps
• Coordinate with Investment Management testing personnel glob...
Professional Skills
• Senior level operating experience in asset...
• Researching and responding to compliance q...
• Supporting business teams with new busines...
Investment Management Finance Resume Sample
Work Experience
• Set up and manage appropriate meetings, coordinate communication among stakeholders
• Develop reporting functionality to support client level profitability
• Record Fee Revenue and Fee Sharing Expense accruals to the general ledger on a monthly basis
• ...
Professional Skills
• Strong interpersonal and communication abi...
• Prior experience in a capital or balance s...
• Drive strong partnerships across IM Financ...
Manager, Strategic Project Resume Sample
Work Experience
• Standardize and elevate deliverables/work product across LOBMs
• Establish the right structures, methods, roles and responsibilities to secure program progress
• Engage in defining the future strategic direction, approach to and implementation of global processes, systems and...
Professional Skills
• Strong problem solving skills, demonstrate...
• Total experience of 5-6 years having stron...
• Strong written and oral presentation and c...
Strategic Development Resume Sample
Work Experience
• Proficient in the MS Office Suite (Excel, Word, PowerPoint) and MS Project
• Analytical skills, high energy, strong communication and negotiation skills
• Communicates effectively, both verbally and in writing, with all levels of staff and management
• ...
Professional Skills
• Strong communication, partnering skills an...
• A strong team player, with drive and deter...
• Proven ability as an articulate and persua...
Senior Investment Resume Sample
Work Experience
• Work with CIO on white papers and other informational content to in enhance Atlantic Trust’s credibility in the market
• Strong SQL skills including the ability to develop, tune and troubleshoot complex SQL procedures and packages
• Function in a fast paced and ambiguous envi...
Professional Skills
• Has excellent critical thinking and proble...
• Demonstrates basic writing and communicati...
• Basic client/customer service skills, abil...