Implementation Consultant Resume Sample
Bret Langosh
39925 Brain Burgs,
San Francisco,
CA
+1 (555) 215 5196
Work Experience
Senior Implementation Consultant
10/2015
-
PRESENT
Phoenix, AZ
- Advise external customers and internal staff on best practices for implementing Medidata’s software
- Work with Project Managers in translation of customer needs in terms of system functionality to ensure a match between needs and actual system capabilities/limitations
- Work directly with the client to prepare, adapt, or agree on all specifications provided by the client
- Ensure that Clinical Services functions are aligned and meet Project Management timelines and deliverables
- Assist in the scheduling of professional services resources and ensure timely completion of deliverables
- Define and enforce data collection and handling standards on all deliverables to ensure consistency and facilitate downstream processing (e.g., QC testing)
- Coordinate and support developers during study development
- Author specifications based upon client requirements, including functional test cases, for use in configuring and developing solutions in Medidata’s suite of products as well as in custom integrations with other products
Implementation Consultant
04/2010
-
09/2015
New York, NY
- Comply with and enforce Medidata SOPs, procedures, and policies
- Own a customer facing project
- Experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed
- Responsible for managing Project timelines for Oracle Hospitality F&B installations
- Install and configure the Oracle Hospitality product suite
- Own a project, customer facing
- Subject Matter Expertise (SME) and competencies across multiple products/solutions
- Business level English mandatory; other relevant languages would be an advantage
Junior Technical Implementation Consultant
03/2007
-
11/2009
Chicago, IL
- Configure Medidata software products to meet customer requirements
- Support Training Group in preparation of course materials and delivery of courses both internally and externally (e.g., clinical sites and investigator meetings) as needed
- Support custom integrations to ensure final product meets customer requirements
- Support customer during user acceptance testing cycle by resolving issues, answering questions, and guiding them through the process
- Work with third party vendors such as central labs to ensure that all back-end clinical data changes follow best clinical data management practices
- Work with Quality Control department when needed on clinical software projects
- Provide written and verbal status reports to management on client projects and internal projects
- Participate in internal initiatives, e.g., process improvement, product improvement, and identifying best practices
Education
University of Sioux Falls
2001 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Passionate around creativity, constructively & courageously challenging ‘the way we do things’ and willingness to make and drive to choices/trade-offs & decisions
- Strong verbal and written communication skills, including excellent presentation skills
- Strong and logical approach to problem solving and with excellent time management skills to manage conflicting priorities and deadlines
- Strong written and communication skills (MS Office skills, specifically Word and Excel)
- Good listening skills and good teaching skills
- Sharp analytical mind with proven experience in applying well-developed problem-solving skills (quantitative, conceptual, analytical)
- Excellent communication skills and client facing experience preferably in a Consulting or Professional Services capacity
How to write Implementation Consultant Resume
Implementation Consultant role is responsible for presentation, analytical, interpersonal, customer, technical, training, business, organizational, software, excel.
To write great resume for implementation consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Implementation Consultant Resume
The section contact information is important in your implementation consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Implementation Consultant Resume
The section work experience is an essential part of your implementation consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous implementation consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular implementation consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Implementation Consultant resume experience can include:
- Prior client facing experience with an ability to communicate effectively
- Strong customer focus, excellent teamwork abilities, integrity, and relationship-building skills
- Good social skills with the ability to rapid development of effective working relationships with internal and external project teams
- Good interpersonal and communication skills, a positive attitude and good work ethic
- Excellent presentation, written and verbal, communication skills: demonstrated ability to present to groups, clients, and executives
- Strong analytical, trouble shooting and team-based problem solving skills
Education on an Implementation Consultant Resume
Make sure to make education a priority on your implementation consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your implementation consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Implementation Consultant Resume
When listing skills on your implementation consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical implementation consultant skills:
- Problem solving skills with the ability to effectively troubleshoot to identify root causes and recommend effective solutions
- Good verbal and written communication skills; able to communicate complex ideas effectively
- Strong aptitude for analytical concepts, demonstrated leadership ability, strong verbal and electronic communication skills
- Strong verbal, listening, written and presentation skills with excellent ability to formulate compelling content marketing ideas and strategies
- Strong, confident, and outgoing telephone presence and solid customer presentation skills
- Strong technical skills including experience with Javascript, HTML, XML and XSLT
List of Typical Experience For an Implementation Consultant Resume
1
Experience For Senior Implementation Consultant Resume
- Debugging skills (optional)
- Strong experience configuring solutions on large-scale pricing, SCM, CRM, CPQ or ERP implementations
- Demonstrated experience implementing business or clinically oriented software solutions
- Strong technical knowledge and accounting experience
- Implementation experience of information systems including 3-4 years of healthcare industry related experience
2
Experience For Technical Implementation Consultant Resume
- Builds Trust: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships
- Effectively driving solutions within multiple projects at a time
- Effectively implement change control and escalate major scope changes to the client following standard implementation methodology
- Demonstrated ability to manage mulitiple priorities and complex projects
- Significant experience within the recruitment sector industry and RPO operations experience
3
Experience For Implementation Consultant, Senior Resume
- Building strong, trusted relationships with clients at all levels and act as a trusted business advisor
- One to two years’ experience implementing digital technology in an academic setting
- Experience gathering requirements and working with development teams
- Experience scripting T-SQL,SSMS, Python and XML for troubleshooting and analysis
- Provide application training with a demonstrated understanding of current food & beverage management techniques
- Good working knowledge of Networks, PC’s and troubleshooting installation issues
- Demonstrated success working directly with customers to implement new products, achieving high customer satisfaction and efficient delivery of the software
- Experience with Enterprise Manager for monitoring and administering mission critical databases
- Experience performing implementation of accounting software – ERP packages
4
Experience For NAS Implementation Consultant Resume
- Project management experience – meeting deadlines while managing multiple project simultaneously
- Experience managing and leading large-scale implementation projects through the entire project life-cycle
- Previous consulting experience either as a consultant with a consulting company or an internal consultant or a Controller
- Previous experience working with image based solutions, such as OCR nice to have
- Tware support experience, preferably within a technology organization supporting web hosted applications
- Experience with Oracle database 11g, 12c, RAC, ASM, Data Guard and Performance tuning
- Experience with database patching and upgrades
5
Experience For Implementation Consultant, Team Lead Resume
- Train the application software with a demonstrated understanding of current Hospitality management techniques
- Have quality as a focus for all tasks and deliverables, of own work as well as helping less experienced colleagues achieve high quality outputs
- Any experience with Object-Oriented programming languages would be useful but not required
- Experience involving client interaction, technical support, or project management
- Experience with relational databases, including ability to write SQL queries
- Good knowledge of a scripting language such as VBA, PHP or Javascript or similar
6
Experience For Principal Implementation Consultant Resume
- Good understanding of asset-liability committees (ALCO) and along with awareness in LCR/NSFR guidelines. 4
- Proven record of configuring packaged CRM software, ERP software, E-commerce portals or similar
- Experience in leading the deployment of solutions based on package software products
- Strong knowledge and proficiency of Microsoft Office applications including Microsoft Project, Word, PowerPoint, and Excel
- Have 5+ years as a web or application developer and 3+ years consulting, client facing, or freelance experience
- Enjoy applying your technical experience in a hands-on capacity to create functional solutions for customers, regardless of the technology
- Are flexible and open minded; are a team player and have experience collaborating with developers, engineers, and creatives
7
Experience For Human Capital Management Implementation Consultant Resume
- Hands on functional experience in tax laws, rules and citations in US and International taxation
- Fluent in English. Additional languages are a strong advantage
- Demonstrated competency in communication, training, presentation, research investigation, analysis, negotiation, organizational and administration
- Previous experience with alternative automated property management systems or payment gateway
- Support Customer Data validation
8
Experience For Salesforce Implementation Consultant Resume
- Good knowledge of GV Payroll solution
- Browser development: extensive modern-browser compatible standards-compliant web development experience (HTML, CSS, JS, and frameworks i.e. Angular JS, React)
- Delivery effective, clear and professional presentations, both virtually and in person to clients
- Experience with database backup and recovery
- Responsible in conjunction with the local product team for local quality assurance of new product/ or version releases prior to distribution in your region
- Effective and successful use of McGraw-Hill's solutions-based training program
- Demonstrated ability to work in a team of technical personnel, sales people, project managers
9
Experience For Blackline Implementation Consultant Resume
- Relevant work experience
- Effective and successful use of McGraw-Hill’s solutions-based training program
- Experience using Microsoft Word, Excel, PowerPoint, and Visio to a proficient level
- Constructing solutions in supplementary technologies to PROS solution e.g. database scripting, report writing, javascripting
- Working with unique client data sources to create conversion and/or mapping for importing data into the application
- Creating and/or facilitating training on technology and process
- Managing the implementation projects, for new Clients or those enhancing their current offering
- Supporting Customers’ testing of the solution and monitoring progress to ensure successful launch of the solution to their employees
10
Experience For French Payroll Implementation Consultant Resume
- Participating directly in the process, assessing success and resolving problems
- Conducting check point calls during the VIA training program. (IC Calls)
- Executing Data Migration and Data Conversion activities where required, gaining expertise with Siemens tools that support these activities
- Writing advanced SQL to generate reports, extracts and processing related queries used in system configuration
- Reviewing the application and determining ways to improve performance, usability and supportability
- Maximizing OOTB functionality, adhering to specifications and requirements
- Specifying and executing tests of software solutions
- Participating in or managing implementation activities
List of Typical Skills For an Implementation Consultant Resume
1
Skills For Senior Implementation Consultant Resume
- Has strong interpersonal skills with excellent oral and written communication skills
- Demonstrates project management skills and strategic communication skills
- Demonstrated proven project, leadership and stakeholder management skills are essential
- Demonstrated change-management skills with experience in operations and continuous improvement
- Strong technical skills with experience of data structures, CRM databases and systems architecture
2
Skills For Technical Implementation Consultant Resume
- Multitasking, prioritization, and organizational skills
- Strong analytical and problem-solving skills with understanding of industry terminology, process flow and have the ability to communicate resolution
- Strong problem-solving/trouble-shooting skills - ability to critically analyze issues and develop creative solutions
- Client facing skills with the ability to gather requirements and demonstrate results to clients
- Evidence of successful communication – oral and written articulation – active listening and effectively convey cogent thoughts
- Strong interpersonal and outward leadership skills including the ability to build
- Strong analytical and problem-solving skills to troubleshoot system/user issues to drive resolution and determine root cause
3
Skills For Implementation Consultant, Senior Resume
- Good problem solving skills and customer service focus required
- Excellent client facing and communication skills (verbal and written)
- Strong hands-on skills in SAP FICO / SAP SD design and configuration/ SAP MM/ SAP Manufacturing
- Prioritize tasks and time management skills, ability to work against agreed timelines as agreed with lead consultant / time expert
- Strong interpersonal skills with the ability to earn respect from both internal & external customers
- Excellent business acumen and communication skills
- Strong interpersonal skills with the ability to earn respect from both internal and external customers
- Excellent written and verbal communication skills and a positive demeanor are essential
4
Skills For NAS Implementation Consultant Resume
- Excellent English and Mandarin communication skills are essential (verbal and written)
- Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure
- Strong self-direction and teamwork skills
- Excellent technical skills and ability to learn new technologies with ease
- Knowledge of benefit plans/structures, human capital trends and best practices Excellent verbal and written communication skills
- Demonstrated strength in issue management and customer relationship skills Proficient in Microsoft Office Suite
- Develop effective strategic relationships – Interacts effectively at all levels both within and outside the company
5
Skills For Implementation Consultant, Team Lead Resume
- Strong organizational skills, ability to multi-task, hold self and others accountable for deliverables
- Prior experience with ONESOURCE Direct Tax products (strong preference for
- Technical skills such as SQL and strong excel
- Very strong PC and Microsoft Office Skills
- Strong interpersonal skills (empathetic listener, coach, and negotiator)
- Strong analytical, communication skills (oral and written)
- PC literate with strong skills in Microsoft applications
6
Skills For Principal Implementation Consultant Resume
- Strong communication skills. Able to articulate complicated information in a simplified manner
- Strong interpersonal and communication skills verbally and written
- Strong communication skills, with ability to liaise with customers
- Excellent communication, organization and collaboration skills
- Effective written and oral communication skills in order to liaise between the user community, executive sponsors and the technical team
- Excellent presentation skills and polished/professional demeanor
- Good computer technical skills, including MS Office and MS Excel
- Strong communication (written and verbal), leadership, and interpersonal skills
- Strong communication skills required in order to provide structured presentations and training sessions to the customer based on the audience and circumstances
7
Skills For Human Capital Management Implementation Consultant Resume
- Demonstrated ability to effectively plan and track medium sized projects using generally accepted project management techniques
- Prior software consulting experience and/or experience in larger enterprise environments
- Excellent management and organizations skills
- Excellent written and verbal communication skills (interview process includes a writing assessment)
- Time management skills with experience in working to tight project deadlines
8
Skills For Salesforce Implementation Consultant Resume
- Strong problem-solving skills and an ability to work independently and within a team
- Excellent communications and interpersonal skills - comfortable dealing with senior executives
- Excellent communication and consulting skills are essential
- Excellent customer facing skills are required to help manage and facilitate the development and delivery of our products
- Strong project management skills and working knowledge of project management methodologies
9
Skills For Blackline Implementation Consultant Resume
- Strong problem-solving skills - ability to critically analyze issues and develop creative solutions
- Strong project management skills, attention to detail, and time management
- Excellent client facilitation skills
- Excellent Customer Service skills and basic operational knowledge
- Excellent communication skills, both in English and German
- Excellent communication skills, including active listening, presentation, and ability to clearly articulate solutions
- Strong leadership and presentation skills. Comfortable and natural leading internal and external customer teams
10
Skills For French Payroll Implementation Consultant Resume
- Friendly and professional demeanor with strong interpersonal skills to forge relationships of trust at all levels of the organization; and
- Ideal candidates possess the ability to analyze and take on complex problems, have excellent interpersonal skills, and are collaborative
- Strong interpersonal skills and a high standard for communication
- Be a team player and work effectively and prioritize customer satisfaction
- Demonstrated ability to communicate efficiently and effectively
- Troubleshooting and issues resolution skills
- Prior experience with client facing presentations, gathering requirements, facilitating workshops, and creating processes
List of Typical Responsibilities For an Implementation Consultant Resume
1
Responsibilities For Senior Implementation Consultant Resume
- Strong to expert skills in data modeling/analysis/manipulation
- Good communication skills, proficient in Norwegian in both written and spoken
- Has demonstrated competent Project Management skills
- Demonstrated ability to work effectively within a team across an engagement-wide scope of work
- Effectively delegate tasks to Analyst for increase in efficiency on completing tasks and expedite learning and development of Analyst
- Proven Aviation leasing, experience
- Uses functional area knowledge and industry specific experience regarding project experience to anticipate obstacles and proactively searches for solutions
- Work experience in finance and benefit of experience related to the automotive
2
Responsibilities For Technical Implementation Consultant Resume
- Leadership skills for the Implementation Consultant Practice
- Proven experience with at least 2 functional areas
- Using client business requirements and software product documentation, work with the Business Analyst team in validating functional requirements
- Experience in creating and recommending new policies and procedures for incoming and outgoing materials
- Experience in supporting teams in environments characterized by volume volatility, strict deadlines, ongoing training and cultural change
3
Responsibilities For Implementation Consultant, Senior Resume
- Work with Project Management team in completing deliverables, meeting milestones and ensuring technical validity of the proposed solution
- Experience designing and implementing technology-enabled business solutions for clients
- Manage the implementation plan, sharing weekly status reports and having good, clear communications with all concerned parties
- Customer facing and/or training experience
- Experience with executing customer-facing implementation or product delivery projects
- A solid grasp of reading/writing Extensible Markup Language (XML)
- Experience of implementing software products from planning right through to go-live
4
Responsibilities For NAS Implementation Consultant Resume
- Manage the implementation plan, sharing weekly status reports, and having good, clear communications with all concerned parties
- Good understanding of BIM workflow process between architects, engineers, and construction
- Experience in implementing BMC Performance & Analytics software, ie; TrueSight Operation Manager, BMC Patrol etc
- Deliver effective Application training to project teams and end users
- Demonstrable experience implementing Compensation and Core HR solutions
- Experience of working with data bases with the financial data, especially data related to RWA calculations (knowledge of SQL is an advantage)
- Demonstrable experience implementing HCM solutions
- Installation and training is completed independently and reviewed and measured for overall accuracy and effectiveness
5
Responsibilities For Implementation Consultant, Team Lead Resume
- Extensive Analyst experience in requirement gathering and elicitation, gap analysis and technical specification preparation
- Extensive experience implementing Financial, ERP, Procurement and/or Expense Management solutions
- A proven track record of meeting with client management as the subject matter expert
- Experienced in requirement gathering and documentation
- Aircraft Leasing experience preferably in a Contracts role
- Good understanding of common use cases and workflows for utility design solutions
- Document and validate customer’s business requirements and map to Ceridian functionality
- Good written & spoken English and Cantonese; conversant in Putonghua
- Experience implementing, using, and/or administering Commercial Credit Analysis software applications
6
Responsibilities For Principal Implementation Consultant Resume
- Consulting and/or software implementation experience with upstream revenue accounting
- Mortgage Lending, and/or general Financial Services experience
- Experience with crude/NGL, Refined Products transportation, terminal management or liquids marketing
- Demonstrate a proactive approach to building customer relationships through outbound efforts to retain business
- Installation and training coordination is completed independently and reviewed and measured for overall accuracy and effectiveness
- Experience with a product management tool such as Microsoft Project
- Experience of software implementation
- Performs, as an experienced specialized worker, assignments that require broad consultation of specialists to get a clear view on
7
Responsibilities For Human Capital Management Implementation Consultant Resume
- Demonstrated ability to direct, influence and coach leaders to achieve program outcomes
- Develop and maintain effective relationships with leaders at all levels in the business
- Customer support experience for software applications,
- With multi-tiered application support experience
- Has a strong knowledge of the test management and user acceptance process for applications
- Have a strong working knowledge of policies and procedures
8
Responsibilities For Salesforce Implementation Consultant Resume
- A BA/BS or Masters in a related subject. 6-10 years of experience working with external customer software implementations
- Ensures that the specifications meet the business need and validate the delivery is consistent with normal business processes our clients would expect
- Operate as SME to cross-functional teams in assigned cases and BenSel activities
- Experienced software implementation consultant with successful track record of successfully implementations software solutions
- High-level experience with functional implementation support in a software environment
- Experience in methodologies such as Prince, AIM, ITIL
- Commercial banking and/or treasury experience
9
Responsibilities For Blackline Implementation Consultant Resume
- Understands how to prioritize work in a proactive manner. Anticipates consequences of actions, potential problems and opportunities for improvement
- Working with internal stakeholders to engage client stakeholders by delivering product presentations, demonstrations and education sessions
- Running requirements gathering workgroup sessions with external customers
- Meeting with customer's management, team leads and SME’s to determine
- Recommending optimal system configuration and business processes based
- Providing technical leadership to project teams at client sites to deliver required outcomes and produce additional business with BMC clients
- Creating SQL scripts and queries
10
Responsibilities For French Payroll Implementation Consultant Resume
- Understanding the Customer’s retail business environment,
- Providing product consultation services to facilitate feasibility and impact analysis
- Implementing policies and procedures for inventory management
- Coaching, support and communication of the value of BV best practices and features (Pixel, SEO, Syndication)
- Assisting in the growth of Legal Tracker’s and Thomson Reuters’ product and services business
- Setting up pilots for descriptions from our product department, perform integration testing of the system to ensure it delivers what the client expects
- Facilitating discovery and requirements analysis sessions with customers and Black Duck technical consultants
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