Housekeeping Inspector Resume Sample
Tressie Towne
511 Trystan Isle,
Phoenix,
AZ
+1 (555) 238 1013
Work Experience
Housekeeping Inspector
04/2016
-
PRESENT
Chicago, IL
- Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas
- Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
- Able to identify and communicate problems in English to Facility Manager
- Ensure that there are adequate supplies and linens in all guest rooms
- Able to identify and communicate problems in English to Housekeeping Manager
- Handles guest complaints concerning housekeeping service or refers problem to management
- Notifies maintenance of any needed repairs in all guest rooms and public space
- Inspects all vacant ready rooms at the beginning of the day for condition and possible occupancy
- Help guests and employees when called upon and does it willingly and pleasantly
Seasonal Housekeeping Inspector
09/2013
-
01/2016
San Francisco, CA
- Reports lost and found items and delivers them to the Manager
- Inspects all rooms after they have been cleaned to ensure that all hotel policies andstandards have been met
- Approves rooms for occupancy and ensures room is 100% prior to placing it into the system
- Updates the in house management system with the proper status of all rooms
- Oversees house attendants to ensure all storage areas and linen rooms in a clean and satisfactory condition, as well as stocked with needed items
- Practice safe working conditions
- Provide safe chemical handling
- Monitors time housekeepers are taking to clean guest rooms
Housekeeping Inspector Property Management
05/2011
-
05/2013
Dallas, TX
- Read, speak and understand the English language
- Inspects guest rooms. General inspection includes, but are not limited to: cleanliness of the room, bathroom, kitchen, linen, towels, as well as completeness of amenities, (i.e. soaps, lotion, shampoo, robes, hangers, kitchen ware, magazines, note pads and pencils, etc.)
- Initiates carpet cleaning and maintenance repairs as needed
- Ensures electronic, appliances, hot tub, air conditioning/heat, drapes, clocks, hair dryer, toilet, lights, doors and locks, fire place, etc., are working and in good condition
- Directs Room Attendants on required resolutions
- Assists other housekeeping employees in maintaining clean and organized work and public areas
- The work environment is fast paced, dynamic and team-oriented
- Working knowledge of applicable sanitations standards
- Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises
Education
Northwood University - Florida Campus
2007 - 2011
School's Degree in Management
Professional Skills
- Assist the Housekeeping department and at times provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas
- Detail oriented, self-motivated, good communication skills, guest service oriented
- Conduct training of new employees, explaining Colwen policies, housekeeping processes and standards, and to demonstrate use and maintenance of equipment
- Experience communicating with people of diverse demographics
- Supervisory experience in the Hospitality/Hotel industry
- Strong Leader of people
- Recording and reporting all maintenance deficiencies
How to write Housekeeping Inspector Resume
Housekeeping Inspector role is responsible for software, basic, retail, training, purchasing, security, reporting, travel, health, transportation.
To write great resume for housekeeping inspector job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Housekeeping Inspector Resume
The section contact information is important in your housekeeping inspector resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Housekeeping Inspector Resume
The section work experience is an essential part of your housekeeping inspector resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous housekeeping inspector responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular housekeeping inspector position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Housekeeping Inspector resume experience can include:
- Ensures all policies, procedures, and standards of Pinnacle Entertainment, Inc. are followed. Effectively communicates any deficiencies in a timely manner
- Communicate effectively with guests, as well as all levels of employees
- Prepare and distribute assignment sheets to assigned staff and review priorities. Assign designated guest room keys and pagers to assigned staff
- Frequent lifting, carrying, pushing, or pulling greater than 50 lbs
- When necessary perform a housekeeping board up to 3 days a week depending on scheduling or hotel demands
- Visually inspect guest rooms and public space to ensure everything is clean and in working order
Education on a Housekeeping Inspector Resume
Make sure to make education a priority on your housekeeping inspector resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your housekeeping inspector experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Housekeeping Inspector Resume
When listing skills on your housekeeping inspector resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical housekeeping inspector skills:
- Demonstrated knowledge of housekeeping department policies and procedures
- Prioritize vacant rooms that need immediate cleaning and list of prospective check outs and assign rooms to housekeepers
- WVO requires the successful completion of a background check prior to
- Assisting manager with communication to contracted properties
- Checking carry-over units for thermostat settings, lights turned off, doors and windows locked
- Ongoing review of rooms, halls and lobbies to determine need for repair or replacement of furniture/equipment and make recommendations to management team
List of Typical Experience For a Housekeeping Inspector Resume
1
Experience For Sb-hotel Housekeeping Inspector Resume
- Assist the Housekeeping Manager with training, coaching, and developing the housekeeping staff
- Ensure all Housekeeping Team Members are following standards of conduct
- Ensure all Housekeeping Team Members are following all safety standards and key card security standards
- Issue supplies and equipment to housekeeping staff
- Hold all Housekeeping Team Members accountable to uniform standards
- Assist with inventory and purchasing process to ensure adequate replacement of supplies
- Supervise, train and inspect the performance of assigned Room Attendants and House persons, ensuring that all procedures are completed to the hotel's standards
- Accommodate guest requests quickly and courteously ensuring guest satisfaction
- Report all suspicious persons or actions, hazardous conditions, etc. to the Security Department
2
Experience For Seasonal Housekeeping Inspector Resume
- Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations
- Lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
- Record and repair all maintenance deficiencies
- Replenish linens, amenities, housewares, and other supplies in guest rooms
- Lift 35lbs on a daily basis - required
- Inspect guest rooms and public spaces to ensure all cleanliness standards are met
- Communicate with Manager and/or Front Desk of rooms ready for occupancy
- Inventory stock levels to ensure adequate supplies
3
Experience For Franchised Housekeeping Inspector Resume
- Notify Manager of any performance issues/concerns
- Attend staff meetings with department leaders to discuss policy, guest complaints and make recommendations for improvements in efficiency
- Adhere to uniform standards and maintain a professional appearance at all times
- Act as coordinator between all departments to ensure rooms are prepared for arrivals and site visits
- To prepare Room Attendants assignment sheets daily before their arrival
4
Experience For Housekeeping Inspector Property Management Resume
- To prepare Houseman checklists daily before their arrival
- Report any maintenance issues encountered throughout the day
- Prepare end of day paperwork
- Inspect hotel and condos in accordance to brand standards
- Maintain cleanliness of hallways and common areas
- We are open 7 days a week, so weekends and holidays are required
5
Experience For Housekeeping Inspector Summer Seasonal Canyons Resort Resume
- Inspect work performed to ensure it meets specifications and established brand and hotel standards
- Update physical status of room condition
- Investigate complaints about service and equipment and take corrective action
- Write maintenance requests for room deficiencies or supply needs
- Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications
- Check and count linens and supplies. Aid in budget and inventory control through supervision of employees’ use of linen, supplies and equipment
- Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Coordination — Adjust actions in relation to others' actions
6
Experience For Housekeeping Inspector Resume
- Provides superior customer service, positively impacts interactions with customers and team members, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers
- Inspects guest rooms and all public spaces for cleanliness and quality, in a timely and efficient manner ensuring Pinnacle Entertainment, Inc.’s standards
- Visually and in written form inspects the teams work within their assigned section for cleanliness and quality on a daily basis to assure standards and productivity levels are met and maintained as outlined by the SOP’s
- Reports rooms ready for occupancy
- Ensures guest rooms, linen rooms and team member carts are set up in a standardized manner as required by current Pinnacle Entertainment, Inc.’s policy
7
Experience For Sb-hotel Housekeeping Inspector Resume
- Ensure quality of own inspections for all required rooms
- Reports room and hall deficiencies to maintenance and follows up on completion
- Abides by all security/safety measures
- Responds to all and any guest requests
- Learn detailed inspection routines
- Mentor and instruct work for coworkers
8
Experience For Seasonal Housekeeping Inspector Resume
- Report theft or damage to the management and Resort Security
- Inspection of arrivals, turnovers, departures, return from out of order, pickups, and ready rooms
- Replace inventory in units as needed
- Report all maintenance issues promptly and log for reference
- Complete TOTAL inventory of units, done twice a year
9
Experience For Franchised Housekeeping Inspector Resume
- Inspect all guest rooms, hallways, elevators, public areas/lobby, Drawing Room, Boardroom, closets, and offices. Ensure all areas are cleaned in accordance with the standards of The Tennessean Hotel
- Ensure all guest rooms are cleaned, maintained, and serviced in accordance with the standards of The Tennessean Hotel
- Ensure all linen and terry are in accordance with the standards of The Tennessean Hotel
- Ensure all areas of The Tennessean Hotel are dust-free
- Ensure all areas of The Tennessean Hotel are vacuumed and/or mopped
- Ensure all lost and found items are handled appropriately in accordance with the standards of The Tennessean Hotel
- Maintain accurate record and ensure security of keys and assets. Inspect guest rooms, public areas/bathrooms, fitness center, pool area, offices and service areas cleaned by assigned team members, using designated checklist
10
Experience For Housekeeping Inspector Property Management Resume
- Ensure all areas of the hotel are cleaned to the hotel specifications
- Follow up on corrections; directly contact Room Attendant and relay any deficiencies to be corrected
- Ensure that assigned staff has reported to work; document any late or absent team members to supervisor. Complete work orders for maintenance repairs
- Provide legible communication, to do basic math, to prioritize and organize work assignments, to direct performance of assigned staff and follow up with corrections where needed
- Open and close housekeeping; check rooms inventory, assign rooms to room/suite attendants
List of Typical Skills For a Housekeeping Inspector Resume
1
Skills For Sb-hotel Housekeeping Inspector Resume
- Abiltiy to be flexible with scheduling due to business and staffing needs when necessary
- Respond to after hours calls, during 2nd shift (2p-10p) to handle minor maintenance and housekeeping issues that arise after check in
- Participate in daily operations including cleaning when needed
- Consistently showing a positive attitude to Room Attendants and Houseman and provide coaching when needed
- Assist housekeeping managers with initial set up and closing procedures
- Unique benefits including free ski passes, free ski lessons, transportation, retail, lodging, and food discount
- Assist Housekeeping managers with initial set up and closing of the day
- Maintain a regularly scheduled cleaning program as well as keep track of linen inventories
- Perform daily arrival inspections as assigned by Housekeeping Coordinator/Supervisor
2
Skills For Seasonal Housekeeping Inspector Resume
- Record all housekeeping maintenance deficiencies and report to office
- Unique benefits including free ski passes, free ski lessons, transportation, retail and food discounts
- Stand and walk for varying lengths of time
- Able to work flexible schedules, including weekends and holidays
- Professionally represent “The Tennessean Hotel" while presenting a warm, professional, and refined demeanor with guests and fellow team members
- Enforcement of department standards and adhering to company values
- Abiltiy to be flexible with schedule due to business and staffing needs when necessary
- Adapt to ever changing needs and be proactive with the business' needs
- Stand for long periods of time in excess of 2 hours without sitting
3
Skills For Franchised Housekeeping Inspector Resume
- Open housekeeping office each day, create room assignments
- Stand for long periods of time without sitting is required
- Assist in maintaining supply inventories
- Open housekeeping office each day, and create room assignments
- Inspect guest sleeping rooms and guest common areas for cleanliness and to be sure all standards are met
4
Skills For Housekeeping Inspector Property Management Resume
- Assist Housekeeping Manager as instructed
- Supervisie and train housekeeping staff
- Complete paperwork checklist at each property. Updating entries in the computer
- Report maintenance problems, damages or missing inventory to office
- Report / finish cleaning deficiencies
- Record inspection results and notify cleaning personnel of inadequacies
- Ensure key control policies and safety procedures are being followed
5
Skills For Housekeeping Inspector Summer Seasonal Canyons Resort Resume
- Mentors and instructs the actions of floor team members as outlined by the Housekeeping Mangers
- Works to ensure safe use of commercial and household chemicals, biohazard material and all housekeeping equipment
- Utilizes standard cleaning chemicals; proper safety precautions are taken
- Observe and be a role model of the standards of the Housekeeping department and Company
- Report training issues of the housekeepers to supervisors to insure quality work
- Be consistent in checking and presentation of each unit
6
Skills For Housekeeping Inspector Resume
- Responsible for making sure your hallway(s) are cleaned daily by persons assigned to job
- Report carpet stains for cleaning, clip carpet snags as required
- Inspect and Score Rooms, providing timely and constructive feedback to housekeepers
- Ensure all bio hazardous material is being properly handled and labeled
- Present oneself professionally
7
Skills For Sb-hotel Housekeeping Inspector Resume
- Performing arrival inspections as assigned and informing designated personnel when unit become available for arrivals. Informs housekeeping department if unit does not meet cleanliness standard and if housekeeper or housekeeping vendor needs to return to complete the service
- Checking unoccupied units for proper thermostat settings, lights turned off, unauthorized use of rooms, maintenance deficiencies, etc
- Check unoccupied units for cleanliness, proper thermostat settings, lights turned off, unauthorized use of rooms, maintenance deficiencies, etc
- Ensure that unit entry doors and window are secured and locked
- Passion and commitment for guest services and highest quality of cleanliness
- A positive and friendly attitude towards guests, customers, and fellow employees
- Capacity to work as a member of a team or an individual
- Follow directions both written and verbally
8
Skills For Seasonal Housekeeping Inspector Resume
- Integrity to safeguard confidential information
- Demeanor to remain calm in tense or stressful situations
- Initiative to work efficiently with minimal supervision
- Bi-lingual in Spanish. -required
- Lift, push and pull moderate amounts of weight
- Able to communicate in Spanish – helpful
9
Skills For Franchised Housekeeping Inspector Resume
- Responsible for housekeeper’s progress and quality of cleanliness
- Act as Manager On Duty when manager is not present
- Summer schedule is 5 days on, 2 days off 8 hour work shifts (possibility to change to 4 days om, 3 days off 10 hour work shifts). Winter schedule is 4 days on, 3 days off 10 hour work shifts
- Work as part of a group cleaning varrious designated properties around Keystone Resort
- Needs to be able to Lead the team on the Operations Managers days off
- Summer schedule is 5 days on, 2 days off 8 hour work shifts (possibility to change to 4 days on, 3 days off, 10 hour work shifts). Winter schedule is 4 days on, 3 days off 10 hour work shifts
- Available to work a flexible schedule including days, nights, weekends and
- Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
- Keep inventory of water bottles in all units and track the ones that guests take with them to be charged
10
Skills For Housekeeping Inspector Property Management Resume
- Inspect housekeepers' and housepersons' work to required standards to ensure quality checkouts/daily service in units and common areas
- Inspect & Clean units in accordance with the property’s quality standards
- Adheres to time constraints and work as a member of a cohesive team
- Detail Orientated and thorough with daily assignments
- Take advantage of discounted hotel rates worldwide via the Hilton Team Member Travel Program!
- Highlight vacant dirty rooms to be cleaned first on housekeeper’s boards
- Check carry-over units for thermostat settings, lights off, doors and windows locked. Strip unit for garbage and linens
List of Typical Responsibilities For a Housekeeping Inspector Resume
1
Responsibilities For Sb-hotel Housekeeping Inspector Resume
- Assists in insuring the quality housekeeping work meets hotel standards by inspecting rooms cleaned by housekeepers. This includes supervising of housekeepers, giving instructions to them directly if cleaning is not to standards, and/or rooms not stocked properly
- Assists housekeepers on busy days by helping with touch-up and stocking rooms (working as a “polisher”) and if needed cleaning rooms
- Assists with observing staff to insure safety and re-cycling policies are being followed by staff
- Use company maintenance reporting system (HotSOS) to report any broken or missing articles, furniture, and any other maintenance problems
- Is responsible for wearing radio every day, to be in constant communications with housekeeping dispatcher
- Keeps pace with room inspections. Required to inspect at least 6 rooms an hour
2
Responsibilities For Seasonal Housekeeping Inspector Resume
- Submits prompt reports to office on the status of rooms and progress of room attendants
- Insures that employees under their supervision abide by the policies and procedures, as stated in the employee manuals
- Attention to detaill
- $10.50 per hour
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