Hotel Sales Coordinator Resume Sample
Yasmeen Ritchie
227 Hettinger Prairie,
San Francisco,
CA
+1 (555) 436 7533
Work Experience
Hotel Sales Coordinator
10/2016
-
PRESENT
Dallas, TX
- Assist with preparing and processing of individual hotel contracts
- Coordinate group requirements with all operational departments within the hotel under manager’s direction
- Upload and update content on SharePoint, Lion’s Den and other platforms
- Assist with completing RFP’s (request for proposals) for corporate negotiated accounts
- Experience in administrative role
- Upload and update content on SharePoint
- Perform site inspections, attend local corporate events and travel tradeshows
- Order and maintain office supplies (Staple online), business cards, and stationary
- Prepare and edit contracts, addendums, correspondence, communications, presentations and other documents
Education
Strayer University - Center City Campus
2011 - 2015
Bachelor's Degree in Business
Professional Skills
- Experience as Sales Coordinator or comparable Hotel operations experience
- Experience working in a similar resort setting
- Experience handling multi-line phones
- Hotel contracting experience
- Previous experience handling multi-line phones
- Prioritize workload and stay on task to completion
- Experience in administrative role
How to write Hotel Sales Coordinator Resume
Hotel Sales Coordinator role is responsible for events, travel, research, design, credit, software, spelling, english, contracts, planning.
To write great resume for hotel sales coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Hotel Sales Coordinator Resume
The section contact information is important in your hotel sales coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Hotel Sales Coordinator Resume
The section work experience is an essential part of your hotel sales coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hotel sales coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hotel sales coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Hotel Sales Coordinator resume experience can include:
- Receive incoming calls, analyse client needs, prepare quotes, negotiate and conclude sales ensuring a prompt and professional follow up (C&B)
- Assist with completing RFP’s (request for proposals) for clients
- Compile reports including Daylight Delphi, expenses, client lists and mail merges as directed
- Assist with completing rfp’s (request for proposals) for client
- Assist with complete hotel profiles in Lanyon and other contracting tools
- Assist with loading of corporate negotiated rates with MGM Resorts Channel Distribution Team
Education on a Hotel Sales Coordinator Resume
Make sure to make education a priority on your hotel sales coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hotel sales coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Hotel Sales Coordinator Resume
When listing skills on your hotel sales coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical hotel sales coordinator skills:
- Build effective relationships with many different people including executives, employees and guests
- Working knowledge of Word, Excel, Internet, and Outlook
- Research projects; compile reports and present data for use in planning or designing new policies as well as manipulating and editing
- Frequently walking distances of 10 to 40 ft., between various areas of the department. Occasionally walking distances up to 1000 ft., between departments
- Conduct telemarketing and other projects as directed by manager/Director of Marketing Executive Director of Sales
- Assist with processing direct billing and/or special payment. processes for corporate negotiated accounts
List of Typical Experience For a Hotel Sales Coordinator Resume
1
Experience For M&E & Hotel Sales Coordinator Resume
- Be present when client entertaining
- Ensure development, maintenance & management of all Hotel Sales and C&B Sales data bases; tracking new enquiries and business
- Keep events calendars up to date and communicate to HODs & revenue manager
- Qualify and offer all direct enquiries
- Apply the price and commercial policy of the establishment to maximize the turnover of the department (C&B)
- Monthly review of corporate account production with GM and agree actions
- Monthly review of corporate accounts with account manager where necessary
2
Experience For Hotel Sales Coordinator Resume
- Arrange and participate with GM in quarterly review meetings: leisure groups
- Arrange and participate with GM in quarterly review meetings: FIT contracts
- Prepare invoices for all conferences and events and communicate them to all the departments involved
- Ensure the proper distribution of conference work sheets on a weekly basis and the relevant information to all departments
- Receive & read, extract and share all relevant information from HO re: Sales
- Prepare and reply to corporate RFIs &RFPs
- Administration of commission of corporate and M&E bookings
List of Typical Skills For a Hotel Sales Coordinator Resume
1
Skills For M&E & Hotel Sales Coordinator Resume
- Answer, screen, and direct all incoming telephone calls
- Document preparation including spreadsheets, memos, statistical information, forms, proposals and other printed materials
- Assist in responding to customer correspondence and requests
- Assist in the handling of clients of assigned Director and/or Manager as needed in his/her absence
- Hotel sales contracting
- Use email, excel and general office equipment
- Coordinate appointments, schedule travel arrangements and itineraries for assigned Director and/or Manager
2
Skills For Hotel Sales Coordinator Resume
- Manage records in an orderly and consistent manner
- Record, edit, maintain and revise of contracts
- Prepare guest reservations and guest amenities
- Maintain files and access to highly sensitive and confidential information
- Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcribing minutes, designing: forms, spreadsheets, tracking systems, templates, and filing
3
Skills For M&E & Hotel Sales Coordinator Resume
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, written and verbal; business writing skills; concise communication
- Knowledge of the principles and processes for providing internal and external guest services. This includes customer needs assessment, meeting quality standards for services, and evaluation of resolving customer complaints to increase guest satisfaction
- Administrative experience in a Hotel Sales environment
- Strong telephone and e-mail etiquette
- Knowledge of principles of telephone and e-mail etiquette
4
Skills For Hotel Sales Coordinator Resume
- Knowledge of Delphi or similar software platform
- Review and monitor Hotel Sales CRM system
- Update, upload and edit department information on Lion’s Den
- Arrange site inspections, attend local corporate events and travel tradeshows, as needed
- Process and route legal documents and related materials to internal and external clients
- Process and confirm room, upgrade, show ticket, restaurant, and nightclub inquiries for clients
5
Skills For M&E & Hotel Sales Coordinator Resume
- Assist Corporate Hotel Sales Coordinators as needed (pool resources)
- Proficient in MS Office programs such as Word, Excel and PowerPoint
- Manage and maintain executives' schedules, appointments, and travel arrangements
- Record, transcribe, and distribute minutes of meetings
- As needed, arrange site inspections, attend local corporate events and travel tradeshows
6
Skills For Hotel Sales Coordinator Resume
- Input Daylight Delphi data account information
- Design and maintain databases and spreadsheets
- As needed, perform site inspections, attend local corporate events and travel tradeshows
- Process reports by rate code, IATA or company profile as directed
- Prepare and fulfill gift certificate requests
- Resolution of Travel Agent commissions
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