Front Desk Sales Associate Resume Sample
Lisandro Gaylord
1407 Armstrong Mission,
Phoenix,
AZ
+1 (555) 945 0301
Work Experience
Front Desk Sales Associate
02/2017
-
PRESENT
Dallas, TX
- Passionate about sales, wellness and educating future members of the benefits of massage
- Great team spirit and ability to work with diverse personality types in a fast paced environment
- Upbeat, positive, friendly, outgoing, goal driven personality
- Contribute positively to a strong culture and environment
- Outgoing, talkative, and friendly
- Loves to sell services and products
- Optimistic, enthusiastic, communicates fluently
- Quick to connect with others and build rapport
- Comfortable socially & easy to approach
Front Desk Sales Associate, Paid Time Off
02/2012
-
01/2017
Chicago, IL
- See Receptionist Job Description for further details
- Contribute positively to a strong culture and environment. supporting team goals and creating and maintaining positive relationships with team members
- Providing excellent service to members/guests by answering phone calls, setting appointments using the online system Millennium, greeting members/guests upon arrival
- Selling memberships of the Wellness Program to new potential members
- Assists in administrative tasks including filing, member folder maintenance, collecting paperwork upon arrival of new clients, and data entry of client records and surveys
- Assists in maintaining cleanliness of therapy rooms, common areas and store room by dusting, vacuuming, organizing, and laundry
- Opening or closing tasks while keeping accurate account of money exchanges
Front Desk Sales Associate Nights & Weekends
02/2006
-
10/2011
Houston, TX
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
- Introducing customers to new products and services, and generating leads for themselves and the team to close
- Keeping management apprised of member concerns and following manager’s direction, in accordance with Massage Envy's policies and procedures
- Promoting the Wellness Program.
- Maintaining the clinic atmosphere to create a clean, welcoming environment
- Promoting gift card and product sales
- Greeting clients upon arrival
Education
Upper Iowa University - Madison Center
2001 - 2005
School's Degree in Management
Professional Skills
- Have strong phone and computer skills. Strong sense of Urgency while prioritizing multiple tasks
- Strong team interactive skills and ability to work effectively as part of the team
- A reliable team player with strong work ethic and excellent customer service skills
- Multitasking and prioritization skills
- Have strong phone and computer skills including using iPad apps
- Posses strong consultation and rapport building skills
- Have strong phone and computer skills including familiarity with new iPad apps.
How to write Front Desk Sales Associate Resume
Front Desk Sales Associate role is responsible for customer, multitasking, compensation, retail, training, benefits, payroll, wireless, insurance, administration.
To write great resume for front desk sales associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Front Desk Sales Associate Resume
The section contact information is important in your front desk sales associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Front Desk Sales Associate Resume
The section work experience is an essential part of your front desk sales associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous front desk sales associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front desk sales associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Front Desk Sales Associate resume experience can include:
- Have an excellent work ethic, time-management skills, dependable, reliable
- Client-service focused; good communication skills with clients as well as fellow team members and management
- Have strong phone etiquette and computer skills
- Promoting the Wellness Program using your prior experience in sales and customer service
- Outgoing personality with great listening skills
- Using sales skills to promote our wellness program and sell memberships
Education on a Front Desk Sales Associate Resume
Make sure to make education a priority on your front desk sales associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front desk sales associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Front Desk Sales Associate Resume
When listing skills on your front desk sales associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical front desk sales associate skills:
- Strong computer, typing, and phone skills
- Possess basic math skills and ethical cash handling experience
- Have strong phone and computer skills including familiarity with new iPad apps
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, coworkers and management team
- Have a strong customer service orientation and be able to communicate effectively with members and guests, and team
- Customer service skills/ experience
List of Typical Experience For a Front Desk Sales Associate Resume
1
Experience For Front Desk Sales Associate, Paid Time Off Resume
- Providing excellent customer service to members/guests by phone and in person, setting appointments, greeting members/guests upon arrival
- Proven track record of sales closing talent
- EXPERIENCE FROM GYM MEMBERSHIPS OR TANNING SALONS HELPFUL
- In sales experience required
- Have previous sales experience or the eagerness to learn and implement sales strategies
- Have previous customer service experience (required)
- Have a background in sales and/or be familiar with effective sales processes
2
Experience For Front Desk Sales Associate Hiring Bonus Resume
- Someone that has a good work ethic and wants to work and give their all no matter the job
- Two years of direct management experience
- In sales experience REQUIRED
- Sales specific experience
- Have sales experience
- Recognizing and supporting team goals including sales goals and creating and maintaining positive relationships with team members
- Promoting the Wellness Program, which includes being comfortable with transactional selling and overcoming objections
- Recognizing and supporting team goals while maintaining positive relationships with team members
- Setting and checking members and guests in and out for appointments using iPad apps
3
Experience For Front Desk Sales Associate Nights & Weekends Resume
- Setting and checking members and guests in and out for appointments using iPads
- Accepting constructive feedback in a positive manner and using it as a learning tool
- Promoting and selling the Wellness Program using recommendations in a membership based business
- Answering phone calls, scheduling appointments, answering questions from members and guests
- Promoting and selling the wellness program using recommendations, for a membership based business
- Greeting upon arrival, Setting and checking members and guests in and out for appointments
- Managing multiple phone lines for setting appointments and answering questions
- Operating the cash register, processing transactions and balancing drawers
- Providing a caring attitude when greeting members and guests
4
Experience For Front Desk / Sales Associate Resume
- Promoting the Wellness Program and reaching monthly sales quota
- Selling Memberships and Answering questions about Membership and Services Offered
- Promoting and Selling our Wellness Program
- Selling the Wellness Program and service upgrades using a needs-based approach
- Promoting the Wellness Program using recommendations found on iPad apps
- Promoting the Wellness Program using recommendations through the iPads
- Managing and promoting facial and stretch services
5
Experience For Front Desk Sales Associate Resume
- Promoting and selling the Wellness Program which is our membership
- Promoting the Wellness Program and obtaining consistency with membership sales
- Keeping management apprised of member concerns and following manager's policies, procedures and direction
- Answering phone calls, scheduling appointments
- Promoting and making recommendations for the Wellness Program
- Answering phone calls and booking appointments
6
Experience For Front Desk Sales Associate, Paid Time Off Resume
- Setting appointments, and checking members and guests in and out for appointments
- Communicating scheduling changes and operational needs with teammates
- Meeting sales goals and promoting memberships
- Promoting and signing up guest to our Wellness Program
- Keeping management apprised of guests and/or member concerns and following manager’s policies, procedures and direction
- Identifying each clients' needs and matching them with the appropriate therapist/services
- Greeting members and guests upon arrival and letting them know they are important and well taken care of
- Keeping management apprised of member concerns and following policies, procedures and direction
7
Experience For Front Desk Sales Associate Hiring Bonus Resume
- Promoting/Selling the Wellness Program
- Educating our members and guests about and selling Massage Envy's Wellenss Program, products, and services
- Educating members and guests about and selling our Wellness Program, products and services
- Selling and promoting the Wellness Program
- Working closely with Millennium - our scheduling software
8
Experience For Front Desk Sales Associate Nights & Weekends Resume
- Setting and checking members and guests in and out from appointments
- Learning all the benefits of our Retail products and can sell these products to our clientele through engaging
- Promoting/ Selling the Wellness Program
- Outgoing personality, enjoys interacting with our customers
- Owning personal goals and staying motivated to sell
- Promoting and selling the Wellness Program which is a membership opportunity where they can receive massages more regularly
- Tailoring and selling retail to members and guests
9
Experience For Front Desk / Sales Associate Resume
- Promoting the Wellness Program and converting new members
- Coordinating client's wellness needs and selling memberships
- Maintaining a willingness and dedication to learning
- Recognizing and achieving individual and team goals
- Accepting constructive criticism in a positive manner and using it for growth
10
Experience For Front Desk Sales Associate Resume
- Achieving personal daily sales goals contributing to the overall objective of the clinic
- Promoting the Wellness Program and establishing new accounts
- Recognizing and supporting team goals and able to be accountable for personal goals and responsibilities
- Promoting and selling the Montly Wellness Membership Program
- Booking and maintaining service provider appointments
- Offering enhanced therapies for services
- Offering appropriate retail products and specials
- Meeting membership sales goals established by the Clinic Manager
List of Typical Skills For a Front Desk Sales Associate Resume
1
Skills For Front Desk Sales Associate, Paid Time Off Resume
- Administrative skills including filing, answering phones and booking appointments
- Have the ability to enthusiastically promote our Wellness program and the desire to improve marketing/sales skills
- The ability to learn and use new skills in a fast-growing company - the nations largest provider of massage, skincare and stretch services
- Have prior experience providing exemplary customer service or successful sales history
- The ability to communicate effectively and professionally with members and guests, vendors, the clinic's management and your teammates
2
Skills For Front Desk Sales Associate Hiring Bonus Resume
- Effectively communicate with members/ guests on the health benefits of massage therapy, membership benefits, and clinic policies and procedures
- Prior work history with customer service or sales experience
- Effectively and accurately present the Wellness Membership Agreement to all first-time guests/non-members; and drive new member sales
- Above standard customer service skills
- Positive Energy and Fantastic Social Skills
- Proven customer service and retail/ membership sales experience
- Have phone and computer skills
- Able to have sales skills
- Successful Sales experience - Required. Have previous Customer Service Experience - Required
3
Skills For Front Desk Sales Associate Nights & Weekends Resume
- Have previous customer service experience and sales experience
- The ability to effectively communicate with members/ guests on membership benefits and clinic policies and procedures
- To be customer service oriented and able to communicate effectively with clients, clinic management, and sales staff
- Experience in sales or an eagerness to learn effective sales methods
- Effectively communicate with and connect with customers
- Be able to prioritize and perform multiple tasks with a strong attention to detail
- Effectively communicate with members/ guests on the health
- At least two years of proven sales experience (this can include soft sales)
4
Skills For Front Desk / Sales Associate Resume
- Service-oriented and able to communicate effectively with clients and staff
- Effectively communicate with members & guests on membership benefits,
- Providing excellent service to guests, handling phone calls, setting appointments, and selling memberships, retail, and gift cards
- Answering phone calls and assisting members and guest by matching their needs with a service provider who best fits their experience expectations
- Contributing to operational success through effective execution in running schedules and managing client flow
- Providing excellent service to members/ guests by answering phone calls,
- Staying updated on retail products and promotions as well as selling based on recommendations and personal experience
- Providing excellent customer service over the phone
- Providing excellent advice over the phone and in person on self care
5
Skills For Front Desk Sales Associate Resume
- Selling Massage Envy's excellent wellness program
- Looking for someone that is a good team player and can get along well with coworkers
- Provide excellent service to members/guests by answering phone calls, booking appointments, checking members in and out and selling our wellness program
- Apply strategic sales offerings (dues/cash, auto renewable, etc.) while meeting and maintaining sales and performance goals. Sales experience required
- Be receptive to coaching in order to improve skill set
- Be a strong active listener who is comfortable quickly establishing repore with customers
- Sales Experience - Meeting individual and clinic sales goals
6
Skills For Front Desk Sales Associate, Paid Time Off Resume
- Ensure a positive customer experience by educating customers on the Massage Envy brand
- Essential responsibilities revolve around providing excellent services to members and guests. These include
- Posses a strong retail/memerbership selling backgrond (REQUIRED)
- Excellent Team Player Personable and friendly -- outgoing personality
- Be willing to experience all of Massage Envy’s services
- Experience in communicating up-line information to Business Manager
- Be able to prioritize and perform multiple tasks. (This can be a busy place)
- Strong Team orientation and ability to work as a cohesive group to accomplish sales goals & guest service
- Have previous sales and/or customer service experience
7
Skills For Front Desk Sales Associate Hiring Bonus Resume
- Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities
- Retail sales experience only apply
- Provide excellent cuastomer service
- Demonstrate optimal levels of professionalism
- Work as a team player to ensure each customer receives a personalized and professional experience
- Expert customer service experience
- Provide excellent service to our guests and members
8
Skills For Front Desk Sales Associate Nights & Weekends Resume
- Answer phones and customize experience
- Sales Experience - Consistantly meeting individual and clinic sales goals
- Provide a customer centered experience for our guests
- Dedication to a service-oriented business model that strives to provide an exceptional experience for all of our members and guests
- Sales experience (preferably membership sales or similar)
9
Skills For Front Desk / Sales Associate Resume
- Have previous sales experience (1yr)
- Have previous customer service and sales experience
- Retail or comission sales experience
- Have previous customer service and sales experience (REQUIRED)
- Ensure each member and guest has an exceptional customer service experience
10
Skills For Front Desk Sales Associate Resume
- Sales background. retail/commission sales experience only
- Sales experience (preferably membership sales such as gym membership or similar)
- The ability to prioritize and manage multiple tasks
- Have a strong ability to sell, promote, engage in friendly customer service
- Have a strong ability to sell, upsell, promote, engage customers
- Have a strong background or ability in sales and administrative work
List of Typical Responsibilities For a Front Desk Sales Associate Resume
1
Responsibilities For Front Desk Sales Associate, Paid Time Off Resume
- Customer service and sales experienced required
- Experience in sales and services
- Sales and costumer service experience 1+ years
- Experience in both a therapeutic and fast- paced environment
- Prioritize and stay focused in a busy environment
- Office, phone and computer experience
2
Responsibilities For Front Desk Sales Associate Hiring Bonus Resume
- Have sales experience. Retail and/or member related
- Previous sales experience is required
- Previous Massage Envy experience
- Have some sales experience
- Have previous sales / retail experience
- This is a sales position. Sales experience is required
- Have some soft sales experience
3
Responsibilities For Front Desk Sales Associate Nights & Weekends Resume
- Millennium experience prefered
- Setting appointments, greeting members/ guests upon arrival and selling memberships
- Creating and maintaining positive relationships with team members including our talented Massage Therapists and Estheticians
- Selling our Wellness Program by engaging guests who have not yet enrolled
- Training– Get training on wellness products and services from top professionals in the industry
- Recognizing and supporting team goals and efforts
- Meeting monthly Sales Goals
4
Responsibilities For Front Desk / Sales Associate Resume
- Promoting our Wellness Program to guests
- Selling memberships (Wellness Program)
- Answering phone calls. (This is not a receptionist position)
- Promoting the Wellness Program and other new services
- Selling the Wellness Program (memberships) to guests
- Making phone calls to promote appointment availability, welcome New Members, update account information, etc
- Keeping clinic clean and organized
- Giving exemplary service to members and guests both in-person and over the phone
- Ensuring the spa is clean and professional at all times
5
Responsibilities For Front Desk Sales Associate Resume
- Conducting yourself with professionalism and courtesy at all times
- Upselling retail sales, memberships and services
- Completing administrative responsibilities
- Promoting Massage Envy's Wellness Program
- Helping to maintain an environment of respect, cooperation and mutual accountability
- Selling the Wellness Program, our membership program
- Selling memberships, retail and giftcards
- Setting great customer service expectations in all areas
6
Responsibilities For Front Desk Sales Associate, Paid Time Off Resume
- Helping to keep lobby/clinic area from of trash and debris
- Cleaning, laundry and small janitorial tasks
- Promoting the Wellness Program - Membership Sales
- Meeting sales goals/expectations
- Setting appointments for guests and members
- Checking members and guests in and out for appointments, before and after service(s)
- Maintaining a clean atmosphere
7
Responsibilities For Front Desk Sales Associate Hiring Bonus Resume
- Promoting the Wellness Program, also known as the membership
- Scheduling appointments for members and non-members
- Maintaining an enthusiastic and positive attitude
- Educating Massage ENvy members and guests about our Wellness Program, products and services
- Greeting members and guests upon arrival professionally and quickly
- Maintaing sales goals and expectations
- Keeping location clean for our guests
8
Responsibilities For Front Desk Sales Associate Nights & Weekends Resume
- Promoting the Wellness Program and membership sales
- Promoting the Wellness Program through membership sales
- Maitaining the clinic clean
- Maintaining personal sales goals on membership and seasonal promotions
- Maintaining a organized and clean environment
- Being a master of customer serivce
9
Responsibilities For Front Desk / Sales Associate Resume
- Initiating out-bound calls
- Promoting retail products
- Understanding the benefits of massage and skin care services
- Maintaining the appearance and cleanliness of the clinic
- Following Massage Envy's policies and procedures
- Promoting retail products for home self care
- Selling products and services to our clients
10
Responsibilities For Front Desk Sales Associate Resume
- Promoting the benefits of cumulative massage and facial services in the form of our Membership Program
- Keeping location clean
- Staying updated on retail products, services, and promotions
- Presenting the Wellness Agreement
- Selling Memberships and Retail Products
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