Environmental Services Supervisor Resume Sample
Anissa Thompson
900 Kovacek Fields,
Los Angeles,
CA
+1 (555) 893 5126
Work Experience
Environmental Services Supervisor
01/2017
-
PRESENT
Dallas, TX
- Ensure that all trash and linen is emptied and that containers are inspected for cleanliness in assigned areas
- Inspect vents, horizontal and vertical surfaces in assigned areas for cleanliness and dust/clean by assigned schedule or as needed
- Check all soap, hand sanitizer, lotion, paper towel and toilet paper dispensers and fill as necessary
- Clean all high touch surfaces as listed on work schedule such as: door knobs/handles, light switches, bed rails, telephones, over bed tables, etc
- Keep equipment and supplies clean, organized and in good working condition
- Report any problems with equipment or supplies to immediate supervisor
- Attends General Hospital Orientation within 30 days of hire
- Participates in Departmental Orientation
- Be able to stand and walk for long periods of time, and to frequently push, pull, squat, and bend. Be able to climb a ladder up to 6 feet. Is able to routinely lift up to 50 pounds and periodically lift as much as 100 pounds (can be a team effort)
Hss-environmental Services Supervisor st Shift
04/2013
-
11/2016
New York, NY
- Support PCMC’s hallmarks of service excellence and quality for all job responsibilities
- Medical, dental, vision, life and short-term disability coverage
- Paid vacation, sick days and holidays
- Frequently is required to reach with hands and arms and talk or hear
- Specific vision abilities required by this job include close vision, color vision, and peripheral vision
- Experience in housekeeping, cleaning and or leadership role
- Inspects the physical condition of the hospital; recommends painting, repairs and furnishing for efficient and sanitary space utilization
Environmental Services Supervisor / st Shift
11/2009
-
01/2013
Detroit, MI
- Supervisor and monitors the work performed by the aides
- Supervises furniture moves and room set-up
- Maintains equipment in good working condition and ensures the availability of needed supplies. Conducts research housekeeping technology improvements
- Screens and selects qualified personnel for department openings
- Prepares the departmental budget, maintains all required records/reports and establishes policies for the department
- Develops work schedules to ensure man-hours and expenses stay within approved department budget
- Hires, trains and conducts performance appraisals and interim progress reviews
- Schedule and supervise the work of staff engaged in machine operation of the department including sorting and folding of linens and resident personal clothing
- Assist in the recruitment of staff, selection and evaluation, as well as, discipline of personnel assigned to Environmental Services
Education
Oglethorpe University
2003 - 2008
School's Degree in Management
Professional Skills
- Excellent verbal communications skills, and experience communicating with a variety of groups and levels of employees in an organization
- Excellent administrative, time management, and organizational skills and an ability to prioritize
- Proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services
- One year of proven housekeeping experience in healthcare or hospitality setting; experience in environmental services
- Knowledge and experience with basic computer skills such as; Internet, MS Office, Timekeeping systems, and etc
- Excellent problem-solving skills both one-on-one and in group situations
- Bed and/or Patient Tracking software experience. Environmental Services and/or Patient Transport Dispatcher experience. Lean process experience
How to write Environmental Services Supervisor Resume
Environmental Services Supervisor role is responsible for customer, basic, interpersonal, leadership, software, reporting, training, research, education, travel.
To write great resume for environmental services supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Environmental Services Supervisor Resume
The section contact information is important in your environmental services supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Environmental Services Supervisor Resume
The section work experience is an essential part of your environmental services supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous environmental services supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular environmental services supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Environmental Services Supervisor resume experience can include:
- Keep cleaning equipment in good working order
- Operate various types of cleaning equipment
- Demonstrates an understanding of and supports the philosophy of family-centered care
- Develops action plans and prioritizes tasks
- Picks up work order requests daily and establishes work priority
- Establishes consistent and effective inter- and intra-department communication standards
Education on an Environmental Services Supervisor Resume
Make sure to make education a priority on your environmental services supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your environmental services supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Environmental Services Supervisor Resume
When listing skills on your environmental services supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical environmental services supervisor skills:
- Skills in establishing and maintaining effective working relationships with staff
- Excellent customer service skills and the ability to teach and lead peer Custodians
- Demonstrated interpersonal skills and ability to hold other accountable while be patient and flexible
- Function appropriately under stressful conditions. Good stress management skills required
- Communicates effectively with management, peers or subordinates, and customers to ensure outstanding customer service is provided
- At least two years related experience and/or training; or equivalent combination of education and experience
List of Typical Experience For an Environmental Services Supervisor Resume
1
Experience For Hss-environmental Services Supervisor Resume
- Strong delegation and leadership skills in a high-volume environment to ensure the execution of tasks
- Work effectively under pressures and meet established goals and objectives
- Oral and written English communication skills required
- Four (4) years experience in Environmental Services or two (2) years supervisory experience in Environmental services
- Experience in both residential (live-in customers) and commercial environments
- BS in health care administration, business administration, finance, human resources management, a clinical specialty or equivalent long term care experience
- Upervisory experience in basic personnel
- Valid state Driver's License and proof of insurance required
2
Experience For Hss-environmental Services Supervisor st Shift Resume
- One to two years of supervisory experience in a commercial establishment with knowledge of
- Four (4) years Environmental Services experience
- Coordinates scheduling and staffing. Delegates assignments to ensure the proper cleaning of hospital rooms, offices, public areas, and other areas
- Assesses the training needs of staff and tailors training programs to meet
- Includes staff in establishing unit goals. Shares accountability with staff for meeting goals
- Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics
- Handle and dispose of waste using standard procedures
- Assigns equipment to staff. Monitor daily equipment use, cleaning and maintenance
3
Experience For Environmental Services Supervisor / Nights Resume
- Ensures Housekeeping office, storage, and closets are clean, organized, well maintained, and professional in appearance at all times
- Deliver one on one’s, written and recognition coaching’s to team members
- Educates employees of departmental goals and objectives, helping them to understand their goals
- Provides leadership, supervision, coaching, and guidance to staff
- Courses in hospital housekeeping or institutional management desired
- Insures proper Infection Control procedures are followed by all department staff
- Maintain all assigned areas in a clean and sanitary condition
- Maintain clean storage area for equipment and supplies
4
Experience For Environmental Services Supervisor / st Shift Resume
- Observe and report any maintenance issues
- Plans and coordinates project work to ensure that proper frequencies are maintained
- Ensures that proper supply control guidelines are followed and staff is trained in the use of all chemicals
- Under direction of Environmental Services Director, ensures appropriate staffing and efficient performance of EVS staff to uphold cleanliness, infection control and patient safety standards for the hospital
- Ensures proper equipment and supplies are used in accordance with infection control and patient safety standards
- Set and achieve high standards of performance
- Allocates resources in an effective and economic manner to ensure that housekeeping and the laundry services are provided and that the services enhance the quality of life in the facility
5
Experience For Nutrition / Environmental Services Supervisor Resume
- Maintains established department policy and procedures
- Develops center profile and physical plant history by maintaining complete documentation of all maintenance activities including accurate records of all replacement parts and materials used; Maintains records of fuel supply
- Checks light bulbs and exit lights, heat and water temperatures, circuit breakers, temperatures of walk-in cooler, freezers and standing refrigerators, and call-light system for each room and makes necessary adjustments
- Cleans lint, dust, and dirt from dryers, vents, and heat registers; Cleans condenser coils in refrigeration units; Hoses out garbage cans; Washes windows and screens outside the building; Cleans ice machines
- Supports and participates in continuous assessment and improvement of the quality of care and services provided
- Manages shift operations/responsibilities on a daily basis
6
Experience For Environmental Services Supervisor Resume
- Enforces work rules fairly and equitably
- Ensures policies and assignments are clearly communicated, understood, and enforced through accountability
- Thinks, acts, and behaves as the department head after Manager, Facilities Management Operations and Manager, Environmental Services have departed the premises
- Completes required number of quality improvement inspections each month in a timely, equitable manner
- Interfaces with all internal and external customer groups, provides personalized attention, and responds to needs and requests with a sense of urgency
7
Experience For Hss-environmental Services Supervisor Resume
- Stays visible and available to staff, seeking out opportunities to become actively involved, lend support, address problems, and suggest opportunities for improvement
- Evaluates workloads and arranges job schedules, assignments, and procedures
- Drives and facilitates timely discharge and transfer cleaning through prioritization of resources to support admission, discharge, or transfer process and effective patient flow
- Removes barriers or escalates to appropriate leader
- Follows up on all reported problems and complaints, gets to the root of the problem, and ensures expedient resolution
- Evaluates employee work performance and conducts timely annual performance evaluations
- Meets all in-service requirements
8
Experience For Hss-environmental Services Supervisor st Shift Resume
- Tours each assigned area of the hospital daily as directed, to observe cleaning crews at work and to determine that instructions are followed and safety rules are observed
- Maintains overall accountability/responsibility for assigned areas
- Follows through with departments of assigned areas to ensure work is accomplished
- Thoroughly cleans assigned areas, including patient rooms, carpets, rugs, floors and ancillary areas, using quality standards established by Environmental Servcies Leadership
- Responds to environmental emergency situations through knowledge of fire and disaster procedures
- Maintains standards of quality within the department
9
Experience For Environmental Services Supervisor / Nights Resume
- Holds self and staff accountable to the policies, procedures, and standards of Federal, State, Local and other governing agencies, as well as that of the hospital and department
- Plans and facilitates trainings or programs to meet the educational needs of staff, including orientation, in-services, or education requirements
- Collaborates with appropriate personnel to define department based competencies and orientation
- Conducts regular staff meetings, shares information appropriately and provides open communication for feedback
- Promotes and encourages the professional growth and development of staff and self
- Participates in department-based or hospital-based committees, if applicable
10
Experience For Environmental Services Supervisor / st Shift Resume
- Attends all hospital and departmental mandatory in-services, trainings or meetings
- Responsible for providing an aseptic and aesthetically pleasing environment for hospital patients, visitors and employees through direction, supervision and performance management of department employees
- Submits recommendations to management for painting, repairs, furnishings, relocation of equipment and reallocation of space
- Investigates new and improved cleaning equipment, methods and supplies and communicates information to employees
- Stays current in area of Environmental Services through continuing education conferences, professional journals and societies
List of Typical Skills For an Environmental Services Supervisor Resume
1
Skills For Hss-environmental Services Supervisor Resume
- Work effectively with a limited amount of supervision
- Coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects
- Healthcare housekeeping experience required, or previous management experience
- Housekeeping supervisory experience in a hospital health system or large, academic medical center or hospitality
- Technical knowledge of commercial cleaning industry including floor care experience
2
Skills For Hss-environmental Services Supervisor st Shift Resume
- Skilled in supporting and motivating staff
- Experience in housekeeping and laundry operation, preferably in health care and/or multi-unit complex
- Experience working in the health care field
- Experience in housekeeping or environmental services
- Experience in commercial cleaning
- Upervisory hospital environmental/housekeeping experience required
- Demonstrate initiative in assuming responsibilities
3
Skills For Environmental Services Supervisor / Nights Resume
- Previous experience supervising at least 20 employees
- Supervisory experience in healthcare housekeeping
- Work with other employees in a dependable, collaborative and effective manner
- Make independent decisions and exercise good judgment
- Three years of supervisor experience in healthcare food and nutrition services
- Experience working in the healthcare field
4
Skills For Environmental Services Supervisor / st Shift Resume
- Supervisory experience in basic personnel
- Balance a hectic workload and manage multiple priorities
- One year experiences in health care facility
- One year experience as supervisor
- Experience supervising and engaging a team of employees
- Experience supervising Environmental Services staff in a hospital environment
5
Skills For Nutrition / Environmental Services Supervisor Resume
- Previous experience supervising Environmental Services staff in a hospital environment
- Experience as a Housekeeper required
- Experience as an Environmental Services Supervisor in a hospital or hospitality environment
- Operate various types of equipment and machinery to include vacuums, hand trucks, floor scrubbers, UV Lights, and carpet extractors
- Three (3+) or more years of relevant experience
- Order materials and goods for larger projects as needed
- Previous major resort experience
6
Skills For Environmental Services Supervisor Resume
- Supervisor experience in healthcare support services
- Supervisor experience in any industry
- One year of supervisory experience in any industry
- Understanding of budgeting processes and awareness of man hour budgets
- Working knowledge of environmental standards
- Working with a diverse population
- Reading, basic math, written English
- Assist in sorting and washing of linens and clothing. Ensures soiled items are properly separated from clean linens during the process of laundry operations
7
Skills For Hss-environmental Services Supervisor Resume
- Assists the Facilities manager in interviewing and selecting staff for department opening
- Clean resident rooms, offices and waiting areas using cleaning chemicals and disinfectants
- Builds an EVS team atmosphere by assisting director in hiring of staff, training of staff and staff development
- Knowledge of AOA, JCAHO, DOH, OSHA, DOT and other accrediting/regulatory standards affecting the Environmental Services operations
- Use a computer for documentation, training, timekeeping and correspondences
- Manages performance of staff including performance reviews, progress reports, positive reinforcement, and appropriate discipline and coaching
- Responsible for maintaining an adequate inventory of linens for providing care to meet residents’ needs
- Responsible for the collection of soiled linen and clothing from the nursing unit
8
Skills For Hss-environmental Services Supervisor st Shift Resume
- Performs terminal cleaning according to established procedures after each discharge
- Instructs personnel in use of new equipment, cleaning techniques and cleaning agents
- Coordinates repair and remodeling projects with Engineering Division
- Supervises employees directly, including selection, training, performance appraisal and work allocation
- Basic computer proficiency with word processing, spreadsheets and email
- Knowledge of cleaning equipment maintenance and minor repair
- Build positive working relationships with employees, peers and clinical staff
- Assist Manager and assume limited job responsibilities during absence
- Identify problems, brainstorm possible solutions, communicate and take action, solve the problem, and prevent the problem from recurring
9
Skills For Environmental Services Supervisor / Nights Resume
- BS in Environmental or Chemical Engineering, Chemistry or other science
- Quickly learn operational needs and work collaboratively in a fast-paced, high functioning team
- Utilize a participative approach to managing staff
- Handle high levels of stress due to varying and unpredictable situations
- Knowledge of basic statistics and the ability to interpret graphical illustrations regarding Throughput data
- Make independent decisions while maintaining tact, maturity, and a positive attitude
- Maintains a cleaning protocol and a schedule that addresses all areas of the facility.?
- Develops timely daily, and biweekly work schedules that consider staffing requirements and vacation/holiday schedule policies
10
Skills For Environmental Services Supervisor / st Shift Resume
- Assists in department quality assurance activity and reporting
- Train, mentor and work with employees on above existing tasks
- Makes recommendations as to hiring, termination, transfers, discipline and promotion
- Establishes open communication with staff, support staff, and customers via individual contacts, meetings, training sessions, safety topics, etc
- Additional certifications in Landscaping and irrigation is highly desirable
- Ensures that the department is maintained in a clean and sanitary condition according to department standards and state and federal regulations
- Ensure adequate stock of cleaning supplies
- Clean and sanitize floors, equipment and furniture according to infection-control policies
List of Typical Responsibilities For an Environmental Services Supervisor Resume
1
Responsibilities For Hss-environmental Services Supervisor Resume
- Responsible for reporting property damage or any problems to manager in a timely manner
- Assists in providing distribution of work assignments
- Delegates and directs workload of employees and monitor progress to insure achievement of hospital/department goals
- Orients employees to department and area
- Cross trains and develops employees
- Follows through on requests, needs and messages in a timely manner
- Communicates, promotes, administers, and follows hospital/department policies on a consistent basis
2
Responsibilities For Hss-environmental Services Supervisor st Shift Resume
- Provides clean-up for blood borne pathogen situations not handled by EHS
- Dispose of trash/recyclables from intimal/external receptacles
- Developing awareness/enforcement of student/guest behavior expectations, identifying “red flags” such as alcohol, drugs, fire arms, unhealthy living conditions, etc. Remind the residents of personal safety (locking doors and windows, un-propping EXIT doors, etc.)
- Clean-up after construction projects
- Enters and approves time and leave requests into designated software systems
- Make sure custodial tasks are accomplished efficiently
3
Responsibilities For Environmental Services Supervisor / Nights Resume
- Establishes implements and evaluates standards
- Writes annual performance plans, conducts mid-year and yearly evaluations for employees
- Orders custodial supplies, regulates and inventories them
- Review daily, monthly, special reports retrieved from software systems
- Positions study data to determine what it means to use that information to adjust processes, methods and techniques
- Enforce and comply with Operations Management Handbook, University Departmental Procedures and Policies
- Attend all required/recommended training/classes/seminars provided by HDS to accomplish the above, which include ethics, safety, diversity, communications, BBP and any applicable training in providing the best customer service, etc. Develop professional skills and communication to effectively interact with live in residents and guests
- Performs minor maintenance Including but not limited to replacing lamps, minor painting, carpet trimming and drain cleaning. Assist and shadow maintenance staff
- Inspects and services Environmental Services equipment and machinery. Check fire extinguishers and lights
4
Responsibilities For Environmental Services Supervisor / st Shift Resume
- Supervises assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives
- Supervises the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
- Participates in active communication with and monitoring of all bed and patient activity through manual or electronic bed and patient tracking of response, active and completion times
- Works collaboratively with ABM Healthcare and facility leadership to reduce patient wait times
- Coordinates with all hospital departments to identify and resolve patient flow and service related issues
- Consults with leaders in the development of strategies to improve patient flow processes/ systems; identifies best practices and opportunities for improvement and works collaboratively with leaders and staff
- Collects data, measures results, analyzes trends, and makes recommendations to improve response, active and completion times which includes but is not limited to staffing adjustments, equipment availability and process/systems improvements
5
Responsibilities For Nutrition / Environmental Services Supervisor Resume
- Promotes lean processes and systems that focuses on no patient wait times
- Supervises assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short-term and long-term profitability objectives
- Provides ideas and suggestions for new products, services, technology, and processes to ensure the property’s competitive position and to anticipate changing customer needs within the dynamic hospitality and gaming environment
- Responsible for providing guidance and daily supervision to staff in the department on designated shift
- Assists with oversight of the day-to-day cleaning of the Casino property
6
Responsibilities For Environmental Services Supervisor Resume
- Inspects completed work to ensure work is completed and meets established standards
- Ensures that all ABM Healthcare Systems are in place in accordance with the Director of EVS
- Supervises the activities of Environmental Services Specialist, Environmental Services Group Leader, and temporary employees or student workers directly by using both verbal and written instructions in compliance with the guidelines provided by the manager and using independent judgment in instances not covered by the guidelines
- Ensures that custodial services meet the needs of the department, the University, and established custodial guidelines by scheduling work activities and adjusting workloads to compensate for scheduled and unscheduled absences, changing priorities, and special custodial projects
- Ensures that administrative records and reports regarding custodial personnel are accurate and current by reviewing employees’ time, in the applicable systems, and monitoring absences
- Develops and applies the standards of quality and productivity
- Inspects and evaluates physical condition of the hospital
- Periodically inventories equipment and supplies
7
Responsibilities For Hss-environmental Services Supervisor Resume
- Reviews linen usage statistics and maintains loss and cost controls
- Serves on the hospital Safety Committee and Hazardous Materials and Waste Subcommittee
- Ensures compliance with JCAHO, federal, state and local regulations and standards
- Team Work - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed
8
Responsibilities For Hss-environmental Services Supervisor st Shift Resume
- Provides leadership and direction to subordinates to successfully complete assignments
- Coordinates job activities of staff, work requester, and other work crews
- Ensures adequate stock inventory levels of supplies
- California Contractors License – C27 is highly desirable
- This job requires infrequent (1 time per week or less) use of a personal vehicle for company business. A current driver’s license is required
- Creates schedules and manages staffing. Effectively prioritizes daily and weekly assignments to ensure the proper cleaning of hospital rooms, offices, public areas, and other areas
- Appropriately handles and/or directs staff in the proper methods of handling atypical or emergency cleaning situations (such as broken glass, blood, and urine) to ensure sanitation and safety for patients, guests, and employees
- Performs effective rounds as appropriate in assigned areas
9
Responsibilities For Environmental Services Supervisor / Nights Resume
- Inspects employee work by conducting frequent quality control inspections to ensure a safe, clean, sanitary and attractive environment on an ongoing basis
- Inspects hospital furnishings and housekeeping equipment on an ongoing basis to ensure that it is functional. Reports problems with equipment and facility in an appropriate and timely manner
- Coordinates new employee orientation and ongoing employee training - including proper cleaning techniques, appropriate use of chemicals, policy and procedures, safety, and standard precautions
- Effectively utilizes staff and resources to maximize cost benefit to facility
- Appropriately applies Human Resource policies and manages employee attendance, staffing, breaks, and other compliance issues
- Handles complex employee counseling, evaluations, and rewards and recognition of staff. Documents actions as appropriate. Notifies management when significant disciplinary action or termination is needed. Coordinates interview process
- Proactively improves operations and overcomes problems
- Represents department and participates on committees
10
Responsibilities For Environmental Services Supervisor / st Shift Resume
- Provides backup on management and operational needs
- Assists in new employee orientation and ongoing employee training - including proper cleaning techniques, appropriate use of chemicals, policy and procedures, safety, and standard precautions
- Appropriately applies Human Resource policies and monitors employee attendance, staffing, and breaks
- Handles basic employee counseling, evaluations, and rewards and recognition of staff. Notifies management when additional interaction is needed. Participates in interview process
- Outlines work requirements for Supervisors and monitors their effectiveness and provide guidance as needed
- A provider of work directives, delegating responsibilities as necessary and removing obstacles in order to get work done
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