Document Imaging Specialist Resume Sample
Amaya Koch
462 Sunny Mountains,
Chicago,
IL
+1 (555) 833 5855
Work Experience
Document Imaging Specialist
11/2017
-
PRESENT
New York, NY
- Review imaged loan documentation to determine specific loan characteristics so that corresponding information can be captured in our core loan system
- Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Maintains strict confidentiality of all medical records by ensuring that no unauthorized persons have access to a patient’s electronic medical record
- Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Maintain a 100% efficiency in all assigned production tasks on monthly HRD reporting
- Documents the patient’s treatments and responses in the physical therapy chart and completes all documentation in an accurate, legible and timely manner
- Reports any and all changes in the patient’s condition to the Physical Therapist as immediacy dictates
- Maintain timely and accurate reporting
HIS Document Imaging Specialist
07/2012
-
08/2017
Dallas, TX
- Maintain a 0% defect rate on all agency audits
- Complete any required warehouse certification courses
- Microsoft Windows and PC experience
- Prepare servicing files and trailing documents for scanning by removing any staples, tabs, paper clips, etc. from loan files
- Inventorying trailing documents to database
- Preparing servicing files and trailing documents for scanning by removing any staples, tabs, paper clips, etc. from loan files
- Any task delegated by Coordinator and/or assigned by Team Lead
- Performs scanning and imaging tasks
Document Imaging Specialist Patient Financial Services Corporate Service Center
05/2008
-
04/2012
Los Angeles, CA
- Monitors imaging intake email box and responds to questions and requests
- Identifies, classifies, and sorts documents
- Assembles document batches and verifies documents
- Handles time-sensitive materials
- Processes confidential documents in accordance with security and operating procedures
- Ensures operating and quality standards are met based on service objectives
- Maintains the highest levels of customer care
- Lifts large boxes of paper for storage or use
- Validates appropriate patient and encounter, as necessary
Education
Indiana Wesleyan University - Kokomo Campus
2003 - 2008
School's Degree in Computer
Professional Skills
- Typing, basic computer skills and 10-key experience
- Typing and computer skills are required, efficient hand-eye coordination
- Good oral and written communication, analytical, problem-solving, and basic math skills required
- Proactive /Forward Thinking Skills
- Able to use problem solving skills in order to resolve customer issues
- Good interpersonal skills and ability to work with a variety of people in a team atmosphere required
- At least one year’s work experience preferably in either: Administrative, Clerical, Printing, Scanning or Customer Service
How to write Document Imaging Specialist Resume
Document Imaging Specialist role is responsible for basic, computer, excel, procurement, credit, training, security, shipping, planning, research.
To write great resume for document imaging specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Document Imaging Specialist Resume
The section contact information is important in your document imaging specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Document Imaging Specialist Resume
The section work experience is an essential part of your document imaging specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous document imaging specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular document imaging specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Document Imaging Specialist resume experience can include:
- Operates network high speed production scanning equipment
- Maintain effective working relationships and communications with fellow employees, the medical staff and general public
- Handling original loan documents from Warehouse, placing and removing from Fire Proof Cabinets
- Scanning original loan documents and uploading to Synergy (document repository)
- Pulling collateral files based on workflow and business need
- Interfiling documents into collateral files
Education on a Document Imaging Specialist Resume
Make sure to make education a priority on your document imaging specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your document imaging specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Document Imaging Specialist Resume
When listing skills on your document imaging specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical document imaging specialist skills:
- Good verbal and written communication skills; effective at conveying and explaining information
- Good communication skills – both speaking and writing. Some familiarity with medical terminology helpful and desirable
- Able to communicate effectively in verbal and written form
- Supports the procurement of appropriate goods and services in a cost effective manner
- Experience with OnBase Document Imaging Software or other digital imaging solution
- Experience in a Medical Office setting
List of Typical Experience For a Document Imaging Specialist Resume
1
Experience For HIS Document Imaging Specialist Resume
- Windows Explorer experience
- Travels as needed for coaching and training opportunities as they relate to the document imaging system
- Supports other bank personnel/department (i.e. Branch Support and IT Helpdesk) in troubleshooting issues related to the document imaging system
- Performs other scanning and imaging tasks
- 2) Great work ethic when it comes to being on time and showing up to work
2
Experience For Specialist, Document Imaging & Fulfillment Resume
- Participates in, and supports, performance improvement initiatives using the LEAN methodology
- Maintains the scanning equipment and completes the scanner maintenance log
- Prepares and boxes completed documents for warehousing
- Trouble shoots and corrects issues relating to misfiled scans, incomplete documentation, image quality, etc
- Meets with bank personnel to develop new solutions within the document imaging system, OnBase by Hyland
3
Experience For Document Imaging Specialist Patient Financial Services Corporate Service Center Resume
- Develops, designs, builds and troubleshoots all aspects of the document imaging system
- Prepares training materials and videos and other necessary aids as needed
- Coordinates and supports the setup and usage of the document imaging system for bank audits, examinations and visitations as requested
- Assists with configuring new customer jobs with various document capture software products
- Scan documents into the electronic document imaging system, and check the quality of images
4
Experience For Temporary Document Imaging Specialist Resume
- Perform record requests daily using many formats- microfilm, microfiche, paper, digital records
- Recommends process improvements to streamline scanning processes
- Assist end users with workflow and scanning issues
- Follow established written policies, procedures, and retention schedules for document imaging
- Maintain daily production standards to ensure timely processing
- Compare the Facesheet MRN/FIN to the patient record and/or computer ensuring accuracy
- Answers department telephones and completes patient care requests, as necessary
5
Experience For Document Imaging Prep Specialist Resume
- Places scanned medical records into appropriate area for transport to storage facility
- Identifies and escalates non-approved forms to management immediately
- Performs documentation preparation (repairing tears, removing staples, ensuring/printing patient identification on every page), scanning the paper record, and indexing the scanned image with the medical record number, account number, and document type
- Performs emergency Release of Information functions when needed
- Accurately perform document indexing in accordance with set standards. Conduct re-indexing where appropriate. Report all new document definitions to management for setup in AllView
- Achieve production standards in accordance with established standards
6
Experience For Document Imaging Specialist Resume
- Prepare loan file documents for submission to the collateral room for storage or destruction in accordance with established policy. Ensure documents to be retained are in proper order and accounted for as per the document retention list
- Flexibility to work overtime in order to meet productivity deadlines
- Create digital versions of source files
- Supports the daily requirements of the procurement program
- Delivers high level customer service. Coordinates with internal customers and the procurement managers and supervisors to execute procurement activities
- Tracks orders, delivery dates and costs. Ensures orders adhere to supplier agreements and contracts. Reports noncompliance
7
Experience For HIS Document Imaging Specialist Resume
- Reviews and resolves invoice discrepancies and accruals
- Assist Records Manager with firm wide Records initiatives such as Records retention and destruction
- Reconciliation of vault shelves
- Rescan rejected documents as needed
- Prep: remove binders, staples, unfold corners, and tape down small documents
- Reassemble: bind, staple documents back where they belong, per project specifications
8
Experience For Specialist, Document Imaging & Fulfillment Resume
- Create Digital Images
- Data entry, 35 wpm
- Maintain sequence and overall care of customer’s physical documents
- Complete assignments per production schedule
- Microsoft Windows Explorer proficient
- Excel with repetitive tasks
- Import electronic images from Commercial and Mortgage Loan Origination systems into Synergy
- Upload electronic files such as PDF and Excel spreadsheets into Synergy
- Responsible for providing duplication and digital imaging services and solutions. Positions in this family offer a broad range of copying, printing, and digital imaging services that includes operating copying and imaging machines and software, and copying and imaging various business documents (e.g., reports, letters, memoranda, proposals, manuals, brochures) based on the users request
List of Typical Skills For a Document Imaging Specialist Resume
1
Skills For HIS Document Imaging Specialist Resume
- Research/record keeping or related experience
- Clinical experience in a physical therapy setting
- Detail-oriented, have the ability to work under deadlines and to prioritize workflow on a daily basis
- Good computer proficiency in Microsoft Outlook and Office
- Demonstrated ability to show initiative and accept ownership
- Demonstrated dependability and accuracy in carrying out responsibilities
2
Skills For Specialist, Document Imaging & Fulfillment Resume
- Responsible for sorting, receiving, processing, scanning, verifying, and distributing all documents for appropriate individuals and departments
- Monitor quality of images, re-scanning documentation as needed, and making other hardware adjustments-such as cleaning the scanner
- Assists in researching and locating missing documentation or incomplete scans
- Maintain high-level productivity and above-average quality work in a demanding environment while displaying professional composure and confidence
- Perform ongoing Training to employees as needed for new projects
3
Skills For Document Imaging Specialist Patient Financial Services Corporate Service Center Resume
- Proficiency with office equipment, particularly with using a computer
- Reviews the paper chart against the electronic document to verify image quality and missing documents
- Balance deposits by confirming that all client payments are accounted for in the total deposit amount
- Notify clients of any incorrect or missing information on uploaded deposits
- Coordinate with client teams to obtain necessary items involving the clients
4
Skills For Temporary Document Imaging Specialist Resume
- Maintains and verifies scanned images quality assurance checks and scanning processes
- Quality checks on scanned documentation for review of accuracy and error resolution
- Any and other tasks as assigned
- Accurately and efficiently operate personal computer and word-processing equipment and easily learn to operate scanning and archiving equipment and software as well as general office machines
- Prior knowledge of mortgage loan documents required
5
Skills For Document Imaging Prep Specialist Resume
- Communicate complex concepts in simple form to cross-functional departments or teams
- Graduate of APTA-accredited Physical Therapy Assistant program
- Active "Secret" Security Clearance - "REQUIRED"
- Able to perform data entry at a reasonable rate
- Lift up to 60 pounds repetitively at times
- Able to conduct repetitive body movements, push, pull, reach, bend and lift
- ACTIVE "SECRET" CLEARANCE - "REQUIRED"
- Intermediate knowledge of Bank operations and other Bank operational policies and procedures
6
Skills For Document Imaging Specialist Resume
- Able to work well individually or in a team environment
- Well organized and detail oriented. Ability to relate professionally with people
- Familiarity with MS Office/Windows operating systems, strong attention to detail with an emphasis on quality, ability to meet productivity standards and effective communication skills are required
- Demonstrate the ability to lift at least fifty pounds
- Scan and index records/documents – both physical and digital records/documents – as well as check them for accuracy using Hyland’s software called “OnBase”
- Monitors document Imaging’s back-up procedures, operating system and SQL databases
7
Skills For HIS Document Imaging Specialist Resume
- Compare the Face sheet MRN/FIN to the patient record and/or computer ensuring accuracy
- Open communication with the Customers Subject Matter Experts on production issues
- Utilizes knowledge of medical record format and identifies forms and their appropriateness for inclusion in the record
- Ensures like documents are grouped together (ie. Physician orders and Progress notes) and are in reverse chronological order
- Maintains productivity levels in accordance with current standards
8
Skills For Specialist, Document Imaging & Fulfillment Resume
- Maintains quality levels in accordance with current standards
- Confirms all batch cover sheets have patient identification and initials/dates appropriately
- Verifies presence and placement of barcoded Face sheet as first page of chart on every batch
- Ensures all pages have the appropriate patient identification and form identification barcode
- Retrieve and review client deposits as they are uploaded to platform specific program
- Make management aware of any client issues or problems
- Operate scanning equipment; scan high quality documents at a rate to meet customer specifications by manually feeding batched documents into machinery so as to minimize rescans; clear jammed or double-fed papers
- Review each scanned image in software and determine if all key words and document type were automatically indexed appropriately from the document; manually index any key words and document type not assigned using software
9
Skills For Document Imaging Specialist Patient Financial Services Corporate Service Center Resume
- Deliver final product to client as specified in requirements; delivery can include burning DVDs/CDs, transferring files to FTP sites, or copying to hard drives
- Performs scanning functions on documents while maintaining integrity of batch assembly and monitoring images for completeness and legibility
- Performs verification and indexing of images for quality completeness and batch identification
- Review each scanned image in software and ensure documents were scanned and meet all accuracy and quality standards; correct or rescan any issues identified
- Respond to general customer requests, regardless of assignment, in a timely and appropriate manner
- Complete all required paperwork accurately and in a timely manner; paperwork includes Time sheets, Travelers, Transmittals, Document Control Log Sheets, Box sheets and labels, and any additional assigned paperwork
- Manage all data in a manner that adheres to Hyland security and confidentiality policies
10
Skills For Temporary Document Imaging Specialist Resume
- Able to follow clearly established and defined procedures and know when to appropriately escalate issues for guidance
- Good analytical and problem solving skills necessary for understanding, sorting and separating document types; can anticipate and avoid issues that prevent successful document processing
- Able to safely, frequently, and independently move and handle 30 pound objects
- Able to remain in a stationary position for extended periods of time
- Assists with the daily operations of the department and related projects/processes
- Perform high-speed scanning of paper loan documents for conversion to electronic format. Perform image cleaning, resizing and formatting to create a readable batch file ready for indexing
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