Diversity Program Manager Resume Sample
Maiya Walsh
82644 Bailey Landing,
San Francisco,
CA
+1 (555) 960 7846
Work Experience
Diversity & Inclusion Program Manager
09/2017
-
PRESENT
Detroit, MI
- Manages daily and some long-term operations of the Diversity and Inclusion initiative projects, including but not limited to the PUENTE Project program
- Assesses the effectiveness of minority Student Success programs and services by evaluating data and developing appropriate strategies to increase the success of the programs
- Performs a high level of Coordination and oversight of a variety of student success initiatives designed to help increase the overall academic achievement of students of color specifically, and students in general
- Serves as primary advisor to various student organizations
- Supports the Office of Student Development and LSC-UP goals with students, staff, faculty and the community
- Hires, trains and manages a team of employees, providing leadership, guidance, support, and supervision
- Manages and monitors the Diversity and Inclusion initiative budget. Implements budget controls and performs needs assessments to assist with annual budget recommendations
- Remains current in all aspects of Student Success initiatives, especially those that support the success of students of color through review of professional literature, and participation in local, state and national conferences and workshops
- Serves on various college committees as a representative of the Student Success Academy
Program Manager, Diversity & Inclusion
06/2013
-
05/2017
Houston, TX
- Assists as needed with campus diversity initiatives
- Delivers on Diversity & Inclusion Strategic Plan Objectives through set mission strategies
- Develops, manages, and monitors delivery of volunteer led programs and services including community education, Memory Cafés and other support programs
- Conduct educational presentations to ethnically diverse professionals, families and the community at large regarding caregiving and dementia issues
- Establish and grow a volunteer Diversity Task for each of the target audiences to develop leadership and volunteer opportunities
- Develops networks within diverse communities to assist the Chapter in reaching community leaders, families, and health and social service professionals, and raising awareness and funds
- Works with other Chapter Program Managers to expand outreach efforts throughout Chapter territory
- Participates in local activities to raise public awareness with consumers, business, and health care professionals. Occasional evening and weekend work is required, as is mobility to visit any part of the region
- Ensure that culturally appropriate support groups/Memory Cafes are available in our Chapter territory
Program Manager, Diversity
03/2009
-
02/2013
Chicago, IL
- Supports the Vice President of Programs and Services in establishing strategy for health system partners and develops an action plan to meet set goals
- Work with National partners (i.e. Alpha Kappa Alpha Sorority, SAGE, National Hispanic Council on Aging), who currently have a footprint in our priority/communities, to expand our diversity outreach
- Provide Cultural Competency Training for staff and volunteers aimed at reducing barriers to diversity outreach
- Ensure compliance with strategic plan including collecting data and measuring progress towards strategic goals
- Supports regional fundraising efforts of the Association’s Development team
- Excellent communication, organizational, interpersonal and computer skills
- Self-starter, willing to take the initiative
Education
Seton Hall University
2005 - 2009
Bachelor's Degree
Professional Skills
- Self-direct and prioritize multiple projects using strong organizational skills
- Strong project management skills, successful teaming with colleagues, and a strong results orientation
- Excellent analytical, problem resolution and decision making skills
- Excellent strategic planning skills, solutions-focused, creative problem solver, and drives for results
- Strong communication skills in both written and spoken formats
- Outstanding organizational skills and ability to project manage from strategy through execution, preferable in industry events and conferences
- Demonstrated experience managing projects leading to results required
How to write Diversity Program Manager Resume
Diversity Program Manager role is responsible for collaboration, events, modeling, research, design, interpersonal, sponsorship, organization, insurance, finance.
To write great resume for diversity program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Diversity Program Manager Resume
The section contact information is important in your diversity program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Diversity Program Manager Resume
The section work experience is an essential part of your diversity program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous diversity program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular diversity program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Diversity Program Manager resume experience can include:
- Strong critical thinking skills and are comfortable manipulating and utilizing data to drive business decisions
- Demonstrated collaboration and influencing skills in a fast-paced, complex environment
- Balance of influential communication skills with solid analytical capabilities and a metrics-focused mindset
- Outstanding written, oral, and interpersonal skills
- Proven effectiveness leading diverse stakeholders including but not limited to executives, employee groups, external vendors and consultants
- High EQ / interpersonal skills and the ability to work well across functions
Education on a Diversity Program Manager Resume
Make sure to make education a priority on your diversity program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your diversity program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Diversity Program Manager Resume
When listing skills on your diversity program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical diversity program manager skills:
- Effective public speaking and motivational skills to build support and sponsorship of initiatives and collaboration among stakeholders
- Possession of excellent interpersonal, consultative, and analytic skills
- Strong project management and project implementation skills required
- Demonstrated effectiveness managing diverse stakeholders including but not limited to executives, employee groups, external vendors and consultants
- Demonstrated ability to manage multiple projects simultaneously, while maintaining proper prioritization and adjusting as required
- Demonstrated experience counseling and consulting to guide strategic business decisions across multiple levels of management
List of Typical Experience For a Diversity Program Manager Resume
1
Experience For Diversity & Inclusion Program Manager Resume
- Strong customer service focus, excellent communication skills and the ability to work in a fast-paced team environment
- Excellent written and verbal (formal and informal) communication skills and detail orientation
- Demonstrated ability to interface effectively with colleagues at all levels of the organization with diplomacy and professionalism
- Thrive in ambiguity and apply problem-solving skills
- Inclusive: Embraces diverse skills, styles and backgrounds
- Diversity Program experience/HR experience
- Consistently and effectively leads project management and creative program development across a variety of mediums
- Operate in a self-directed manner, manage multiple priorities, and work in a decentralized and fast-paced environment
- Experience building inclusive workplace cultures and leading and managing diversity programs across functions in a fast-paced company
2
Experience For Program Manager, Diversity & Inclusion Resume
- Proven track record of influencing, developing, and empowering employees across multiple locations
- Experience embedding diversity and inclusion into all the way work gets done (e.g. promoting innovation)
- Experience utilizing integrative learning models
- Experience communicating with and establishing relationships with cross-functional partners and senior leadership teams
- Experience growing grassroots D&I initiatives into robust programs that ensure all employees feel included
- Experience managing small teams, contractors, and/or consultants
3
Experience For Program Manager, Diversity Resume
- Applies effective benchmarks (best practices) and metrics for measuring the impact of our programs, in an effort to maximize results
- Experience with facilitation or public speaking
- Experience with consulting, HR, or business
- Experience in geriatrics and/or Alzheimer’s care
- Experience in geriatrics and/or Alzheimer's care
- Access to reliable vehicle, valid driver's license and proof of automobile insurance required
- Partner and consult with ERG Executive Champions to ensure that the ERG program is maximally effective
4
Experience For Senior Diversity Program Manager Resume
- Apply project/activity prioritization methodologies to ensure appropriate use of human and financial resources
- Project management and related experience
- Demonstrated capacity for innovative and creative thinking in goal setting, program development, implementation, and delivery
- Facilitation or public speaking experience
- Measure, track and analyze the effectiveness of inclusion initiatives and predict future trends in our inclusion efforts
5
Experience For Global Technology Diversity & Inclusion Program Manager Resume
- Experience in recruitment, talent management, strategic operations or HR
- Experience in HR, Diversity Program or Change Management
- 4+years’ experience with project delivery for large, cross-functional audiences
- Manage multiple priorities and ambiguity
- Leads diversity and inclusion marketing and communication strategy and planning
- Develops, manages, and monitors delivery of volunteer led programs and services including community education, Memory Cafés and other support programs
- Supports regional fundraising efforts of the Association's Development team
- Deep enthusiasm for creating a space where everyone can be successful, regardless of any characteristic or background
- Extensive understanding of the challenges found in tech as it relates to diversity and inclusion
6
Experience For Program Manager for Diversity Resume
- Proficient in Microsoft office applications including Excel, PowerPoint, Word
- Develop initiatives based on assessment of existing internal and external programs in collaboration with the Office of Diversity Affairs, as needed
- Track academic progress of diverse students throughout the program (grades, qualifying exams, committee meetings, thesis defense) and mentor as needed
- Plan and execute events in support of learning outcomes
- Escalate issues, implications, and recommendations to key stakeholders in a manner that drives informed decision making and desired results
7
Experience For Program Manager, Culture & Diversity Resume
- Co-create and execute customized recruitment approaches by pipeline with recruiting
- Manages diversity communication outreach by ensuring alignment with our Employer Brand team (Linkedin, Twitter, Facebook, Website)
- Develops and maintains relationships with external professional organizations focused on improving diverse talent representation at the company
- Create and facilitate training of individuals, managers, leaders
- Track program measurement and outcomes, taking lessons learned forward to expand and improve and evolve the program and build scalable processes
8
Experience For Global Diversity & Inclusion Program Manager Resume
- Support internal- and external-facing communications to share program information, progress and contacts
- Partner across leadership, ERG communities and HR to identify new inclusive hiring programs
- Identify external funding opportunities to support the recruitment, retention, professional development and outcomes of underrepresented minorities. 20% effort
- Overcomes Barriers: Takes responsibility for addressing obstacles that hinder our people and our business
- Delivers Results: Delivers positive results regardless of circumstances, utilizing the right mix of analysis, judgment, agility, and urgency
- Establish productive working relationships at all levels of the organization, and across all business units
9
Experience For Program Manager Diversity Programs Resume
- Familiarity with monitoring and evaluation procedures and methodologies
- Willingness to work occasional weekends and evenings
- Willingness to travel throughout Chapter territory
- The ability to inspire and influence others across all levels of an organization
- A resourceful, entrepreneurial, ‘make it happen’ spirit, and are not afraid to challenge the status quo
- Successfully launched and managed Employee Resource Groups
- Research and analyze external talent pools, potential partner organisations and events to create customized recruitment and retention approaches
10
Experience For Inclusion & Diversity Program Manager Resume
- Deep knowledge of societal issues of inequity and imbalance (both historic and current)
- Develops and manages various culture work streams, timelines, and budgets with input from various stakeholders
- Works with colleagues to determine most effective approach to ensure all stakeholders are clear on the culture and diversity approach, regularly engaged in the programs, and receive consistent and reinforcing updates and other messages
- Determines new, sustainable ways to connect employees across geographies in support of culture transformation and engagement efforts
- Manages internal and external L&D partners in effectively educating our global employees, and guiding them on an engaging change management process for all Culture & Diversity transformation efforts
- Leverages market research activities in order to keep abreast of changing demographics and other relevant issues in order to evaluate plans and to monitor emerging issues
- Provide input and ideas that improve Diversity and Inclusion’s current tactics including Affinity Network Groups, Diversity Metrics Dashboard, Diversity and Inclusion Learning Activities, the Inclusion Leadership Team and Executive Communications
List of Typical Skills For a Diversity Program Manager Resume
1
Skills For Diversity & Inclusion Program Manager Resume
- Excellent operational and interpersonal skills with a strong emphasis on partnering
- Demonstrated ability to perform effectively in a program leadership role, develop consensus from a diverse work group and influence others to action
- Strong experience working with leaders and C-level executives
- Facilitation skills and comfort with public speaking
- Demonstrated experience delivering customer-driven solutions, support or service
- Demonstrated experience working with leaders to understand business strategies and their impact on people, policies and processes
- Demonstrated experience analyzing data to draw meaningful conclusions and develop recommendations
- Collaborative and team-oriented: able to effectively work across global cultures and partner with business leaders
- High EQ/interpersonal skills and the ability to work well across functions
2
Skills For Program Manager, Diversity & Inclusion Resume
- Program design and research skills
- Experience designing and delivering D&I programs, including talent and culture programs
- Experience researching, building, and driving strategic plans
- Possess critical thinking, strategic planning, and SMART goal-setting skill
- Experience analyzing data to inform action planning
- Experience communicating with and building relationships with cross-functional partners
- Experience identifying issues and executing solutions to Diversity goals
3
Skills For Program Manager, Diversity Resume
- Experience in hiring and developing diverse talent
- Experience working cross-functionally and building relationships with stakeholders across multiple teams and locations
- Experience developing and delivering trainings and workshop content
- Experience delivering compliance training in small and large group settings
- Previous experience leading D & I team engagements with senior leaders and teams, including human resource business partners
- Possess a strong commitment to enhancing multicultural understanding at Sackler
- Experience working in a publicly traded company in the technology space
- Demonstrated knowledge of proficiency in MS Office operating procedures
- Demonstrated, in-depth knowledge and understanding of federal, state and local employment laws
4
Skills For Senior Diversity Program Manager Resume
- Strong understanding in data analytics and ability to present data
- Experience in recruiting or talent acquisition, ideally focused on diverse talent
- Experience delivering projects for large, global, cross-functional audiences
- Experience working in the diversity and inclusion space
- Experience scaling programs and initiatives across geographies and lines of business
- Experience consulting with business partners is desired
- Experience with training or awareness campaigns related to organizational values is helpful
- Experience with HR data, HRMS/HRIS systems, Applicant Tracking Systems
5
Skills For Global Technology Diversity & Inclusion Program Manager Resume
- Possess a demonstrated history of success working both independently and as part of a team
- Strong business acumen and understanding of business case development and large scale project execution
- Prioritize and manage competing needs, resolve complex issues, and manage contention under pressure
- Lead the development of learning opportunities and campaigns to raise employee awareness and increase leadership effectiveness across differences
- Strong team player and collaborative agent for change
- Partner and build strong relationships within the business and across organizations to get things done
6
Skills For Program Manager for Diversity Resume
- Understand business priorities and needs and translate into actionable plans
- Proven ability to produce accurate, detailed analytical reports
- Build effective and collaborative relationships with colleagues at all levels of the organization
- Demonstrated ability to develop and execute strategy in large organizations
- Previous experience facilitating topics of social justice, diversity and inclusion
- Strong business acumen, with ability to understand organization dynamics and navigate corporate cultures
- Broad experience with analytic tool sets with ability to conduct advanced and predictive analytics
- Experience in recruitment, talent management, project management, strategic operations or HR
7
Skills For Program Manager, Culture & Diversity Resume
- Demonstrate the ability to pay close attention to detail
- Strong proficiency in Microsoft Office Suite and Adobe products
- Willing to travel within enterprise footprint including outside of the core operating region of Illinois, Indiana, and Wisconsin (approximately 30%)
- Leveraging LinkedIn Learning for development opportunities
- Understanding of social identities, power, privilege, and oppression
8
Skills For Global Diversity & Inclusion Program Manager Resume
- Bring innovative solutions to broaden our D&I portfolio and drive measurable business results
- Lead the planning and implementation of training offerings (including managing vendor partners as required)
- Assist in Diversity & Inclusion consulting, training or awareness efforts and in supporting partnerships with external organizations
- Recruit students at all levels of programmatic involvement including marketing, branding and outreach
- Provides management of planning and organizing cross-functional unit and cross-entity activities and committees
- Partner with Reporting and Analytics team and Global Workforce Intelligence teams on a regular and ad hoc basis for reporting requests and analytics
9
Skills For Program Manager Diversity Programs Resume
- Capacity to interact and work with different constituent groups including, students, staff, and faculty
- An understanding and commitment to social justice education and student development
- Knowledge of restorative justice principles and applying them to work with students
- Hands-on expertise in data analytics, data visualizations, business intelligence, and reporting
- Integrate programs and initiatives with business resource group planning
10
Skills For Inclusion & Diversity Program Manager Resume
- Partner with Talent Managers and other key stakeholders to identify opportunities for advancing diversity and inclusion objectives organization-wide
- Report out on portfolio status, managing risks, dependencies and resources across initiatives
- Strategize and bring results
- Depth of knowledge in diversity and inclusion practices, trends, analysis and tracking
- Comfort managing various, large scale programs / initiatives simultaneously
List of Typical Responsibilities For a Diversity Program Manager Resume
1
Responsibilities For Diversity & Inclusion Program Manager Resume
- Leverage subject matter expertise in organization development, inclusion and talent to create strategies and tactics that improve U.S. Cellular’ s inclusion culture
- Experience effectively partnering with HR and business teams to build effective HR or talent programs and strategies
- Responsible for tracking and maintaining all records in relation to diversity hiring activity (campus and experienced)
- Extensive experience leading and delivering projects for large, global, cross-functional audiences
- Experience working in a fast-paced environment in workforce management, strategy, or planning
- Multi-national experience in a similar matrixed, international, commercial environment
2
Responsibilities For Program Manager, Diversity & Inclusion Resume
- Provide consulting to HR Business Partners, recruiting and business leaders to develop appropriate reports, metrics and research
- Produce metrics and reports outlining initiatives and results
- Partner with IGNITE to facilitate and/or deliver diversity recruitment training
- Leverage external network or past sourcing capabilities to attract diverse talent to career opportunities
- Leverage online recruiting resources to identify untapped resources of talent
- Benchmark best and emerging practices in ERG programs in other companies and organizations
- Consult with and provide guidance to employees interested in forming new ERGs
3
Responsibilities For Program Manager, Diversity Resume
- Create student learning outcomes, evaluation, and assessment to ensure data driven decisions
- Design a curriculum of offerings to meet the learning outcomes and needs of students
- Identify external funding opportunities to support the recruitment, retention, professional development and outcomes of underrepresented minorities
- Centrally coordinate in-person events to roll out resources and training
- Strategic, integrative thinker who us able to understand the inter-departmental relationships necessary to implement company-wide change
- Proficient in Microsoft Word, Excel, Power Point, and Project
- Manages medium to large scale and complex Wealth Management Diversity & Inclusion projects throughout the entire project lifecycle, coordinating the efforts of internal team members, vendors, and other business units
- Responsible for overall diversity recruitment program management operational excellence for AGS and our respective clients
- Work closely with the talent acquisition team to develop and implement innovative and effective diversity sourcing strategies for both campus and/or experienced talent
4
Responsibilities For Senior Diversity Program Manager Resume
- Work in partnership with business partners and other internal clients to establish and implement diversity related objectives and practices
- Understand the competitive landscape by gathering key marketplace information to identify best practices to continually improve diversity recruiting programs and initiatives
- Partner closely with internal AGS teams to drive best-in-class thought leadership and innovation to clients
- Deliver clear messaging to empower team members to go to market with concise and deliberate messages, as well as methods and insights on how to engage and report on impacts in each area
- Maintain and track budget and expenses
- Knowledge of EEO/AA laws, regulations and policies
- Travel approximately 10% to 25% of the time
5
Responsibilities For Global Technology Diversity & Inclusion Program Manager Resume
- Provide advice, guidance and support on equality and diversity issues
- Assess community needs and promote cohesion
- Promote change within the organization and wider community
- Help recruit diverse students to the PhD and MD/PhD programs to increase diversity overall
- Maintain contact with alumni and use them as resources for career development of current diverse students
- Develop, implement, and execute D&I programs in accordance to the D&I Strategy, tools and resources across the organization. Lead the development of key diversity initiatives/special projects. Lead large and small scale D&I awareness events. Manage the day to day project tasks including any risks, issues, decisions, and status updates
6
Responsibilities For Program Manager for Diversity Resume
- Work with Human Resources and D&I Core Team and Council on the development and deployment of D&I concepts and applications through the development of a robust training and learning curriculum for the organization. Identify speakers and opportunities for enhanced learning for the organization
- Liaise with Finance and HR to develop and maintain the D&I budget. Oversee and assist in managing ERG spending, vendor statistics and shared costs supporting enterprise initiatives and programs. Produce reporting and tracking of D&I spend
- Design and implement D&I tools, templates, technology, databases to integrate D&I into core HR and business processes. Develop a D&I dashboard of success along with key metrics and benchmarks
- Budget Management: Manager is accountable for managing a direct expense budget: Manages the direct expense budget for assigned area, addresses variances and takes appropriate action. Coaches team related to cost effective spending within the business unit
- Experience in Diversity and Inclusion, Human Resources, Event Coordination, Marketing, Business, or related field
- Experience building new programs and processes
7
Responsibilities For Program Manager, Culture & Diversity Resume
- Familiar with governance structures
- Strongly effective communication, facilitation, persuasion, and influencing skills. Ability to interact, present and communicate with all levels of the organization
- Strong PowerPoint, Excel and comfort with various technology platforms
- Self-motivated, ability to work independently, self starter
- Maintain and update ERG guidelines
- Provide guidance and counsel to ERG leaders to develop and execute initiatives that support recruitment, retention, customer, and community goals
8
Responsibilities For Global Diversity & Inclusion Program Manager Resume
- Ensure that ERGs develop annual business plans. Monitor ERG progress against their plans and budgets and take appropriate action as necessary
- Liaise with other company and employee groups to (e.g., employee councils, Citizen of Georgia Power) to explore opportunities for partnership and synergies in achieving company goals
- Supervise student staff and development of student leaders connected to program
- Partner with student organizations and other campus entities as appropriate
- Select, train, develop, manage and supervise 18-24 MLCAs located throughout the residence hall and apartment communities through programmatic development to strengthen the awareness, access, and learning in housing multicultural spaces for residents
- Create, develop, and maintain strong partnerships with multicultural legacy student organizations to strengthen the use and programming in the space from their identity lens
9
Responsibilities For Program Manager Diversity Programs Resume
- Provide day-to-day operational support to Diversity & Inclusion activities to maximize individual and organizational effectiveness
- Provide complete project management support including managing project plans, tracking deliverables, monitoring status of projects, conducting follow-ups and managing communications
- Partner with project sponsors and managers to deliver projects within clearly defined cost, quality and time criteria
- Accountable for influencing key Diversity & Inclusion stakeholders and partners, senior leaders, and HR Business Partners to ensure the delivery of consistent messages across audiences and manage leadership requests for information
- Identify, manage, and resolve key linkages and cross-project interdependencies
- Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess/renegotiate/amend scope of work activities, proposals, contracts and budgets
- Assist in internal consulting, training or awareness efforts and with external partnerships as required
- Deliver platform training, deliver webinars, or conduct train-the-trainer sessions as needed
- High level of professionalism and history of high integrity interactions in all business conduct
10
Responsibilities For Inclusion & Diversity Program Manager Resume
- Demonstrated ability to accept ownership of complex situations and be accountable for delivering results working with cross-functional teams and colleagues at all levels of an organization
- Solution orientation that identifies and capitalizes on opportunities and focuses on issues, implications, recommendations, and results
- Sound professional judgment and the ability to work with highly confidential documents and information
- Propose, develop, and lead training, awareness, and assessment initiatives supporting D&I, employee engagement, talent management, and other people initiatives. Review and revamp existing course content
- Partner with HR business partners to create, adapt and deliver workshops and presentations that address identified gaps in support of the company's people and culture goals
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