Director Consulting Resume Sample
Cierra Grady
9562 Lorenza Trace,
Houston,
TX
+1 (555) 269 3921
Work Experience
Director Consulting
06/2017
-
PRESENT
Dallas, TX
- Provide CGI’s support teams with insights into client’s needs and expectations
- Review monthly service delivery metrics, raising hardening opportunities and ensuring action plans are in place to address functional, performance or capacity concerns, ensuring continuous service improvements
- Provide senior Client executives with monthly operations service review, presenting actions plans and status on any issues or concerns from a Client perspective
- Coordinate and signoff on assessments of new application support services and transition plans for new enhancements and applications being deployed to the production environments
- Ensure sufficient staff and the appropriate skills are in place both on and offshore, identifying gaps and taking actions to address, to ensure consistent service delivery across the supported application base
- Communication with Clients on major issues, managing escalations, ensuring timely closure of major incidents and ensuring action plans are planned to improve incident recoveries
- Ensure application support teams are delivering services according to the documented support model
Director, Consulting
03/2012
-
05/2017
Chicago, IL
- Partnership with leaders in the Tier 1 tower, coordinating overall services delivered to the Client
- Formalizing and implementing world-class Strategy, Intake, Business Analysis processes/methodologies/tools that facilitate ‘flawless’ technology delivery and execution
- Direct and manage the overall and day-to-day business and technical components of client projects from data collection to presentation of final deliverables
- Demonstrated expertise in the successful delivery of consulting engagements with proven track record
- Strong customer facing skills, ability to influence and motivate clients and employees, excellent oral and written communication & analytical skills, leadership skills, self-motivation
- Proficient in MS office applications including Word, Powerpoint & Excel (ability to create formulae & to analyze data is required)
- Oversees the execution and completion of engagement projects by creating and managing client engagement plans; coordinating resources and managing utilization; providing guidance and input to engagement teams; working closely with engagement teams to manage client expectations throughout the engagement life cycle; regularly meeting with engagement teams to coordinate resources and priorities
- Work with strategic client account teams to build senior level relationships and represent the breadth of CGI’s digital transformation capability
- Establish and build upon CGI’s market presence and recognition by working with strategic marketing, speaking at conferences, working with analysts and creating market-leading thought leadership and insights
Associate Director Consulting
06/2008
-
02/2012
Los Angeles, CA
- Build strong internal and external awareness and knowledge of CGI’s capability
- Define, design, and develop data products that are aligned with a client’s needs, their business vision/strategy, and market demands
- Identify opportunities for large outsourcing, IP or systems integration engagements within existing clients and help expand CGI’s footprint
- Build strong internal and external awareness and knowledge of CGI’s capability leveraging internal and external knowledge management standards
- Work with strategic client account team and clients to build senior level relationships and represent the breadth of CGI’s global financial capabilities
- Establish and build upon CGI’s market presence and recognition by working with strategic marketing, speaking at conferences, working with analysts and publishing thought leadership
- Build strong awareness and knowledge base of CGI’s financial capability and ensure materials are available in internal knowledge sites and tools
Education
University of Phoenix - Birmingham Campus
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong oral and written communication skills with proven ability to handle multiple tasks simultaneously
- Healthcare experience (Payer and/or Provider experience with strong preference given to Payer experience)
- Proven skills in applying and selling data analytics solutions
- Excellent listening, verbal and written communication and presentation skills
- Proven verbal and written communication skills, including the ability to present to senior management
- Strong problem solving and presentation skills. Gap analysis and Recommendations
- Excellent analytical skills and the ability to understand Valence’s products and process
How to write Director Consulting Resume
Director Consulting role is responsible for business, presentation, consulting, facilitation, analytical, compensation, training, integration, procurement, security.
To write great resume for director consulting job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director Consulting Resume
The section contact information is important in your director consulting resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director Consulting Resume
The section work experience is an essential part of your director consulting resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director consulting responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director consulting position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director Consulting resume experience can include:
- Experience in Management Consulting and/or Advisory related Consulting engagements, with a strong IT focus
- Experience managing medium to large- size projects & demonstrated success in leading people and projects
- Maintain an educational program to continually develop skills and encourage an atmosphere of learning
- Superb problem-solving and interpersonal skills
- Second to none data strategy, communication, presentation and client facing skills
- Effectively plan and control projects
Education on a Director Consulting Resume
Make sure to make education a priority on your director consulting resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director consulting experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director Consulting Resume
When listing skills on your director consulting resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director consulting skills:
- Excellent interpersonal and management skills play an important role in the building of relationships with clients, key members, and strategic partners
- Excellent people skills and customer relationship track record mandatory
- Excellent communication, presentation and facilitation skills (ideally in critical political environments)
- Strong analytical skills and the ability to understand project complexities and how components connect and relate to each other
- Strong team collaboration skills for cross-group cooperation
- In-depth networking, credibility and relationship building skills while allowing for innovation and creativity
List of Typical Experience For a Director Consulting Resume
1
Experience For Director, Consulting Resume
- Experience building and managing distributed / service oriented / microservice-style and cloud based architecture teams
- Total experience, including time spent consulting with public sector clients
- Highly experienced in providing technical thought leadership across multiple applications and business units
- Experience architecting large and complex enterprise applications
- Min 5+ years’ experience managing Transformation projects
- Demonstrates deep knowledge and interest in a client “vertical” e.g., financial services
- Strong Communications (Oral/Written)required
- Project Management Certification (PMP) and/or Program Management Certification(PgMP), Agile experience
- Communications Industry experience is highly desired
2
Experience For Senior Director Consulting Resume
- Good Project Management mindset
- Strong SAP domain knowledge
- Strong technical P&MA knowledge
- Strong work ethic and willingness to travel
- Developing and maintaining relationships with executives of clients and prospects
- Assisting with the planning and delivery of the annual 'CERAWeek India' executive conference
- Providing technical leadership and support to environment team
- Bring thought leadership to the partners and the ecosystem on AIpowered
- Defining their Transformation road map
3
Experience For Associate Director Consulting Resume
- Using Dev Ops to accelerate the development processes
- Bringing all the desperate data into a data lake solution
- Managing client and sub contractor relationships
- Support the Consulting group in building the leading global management consulting practice in the North American sports landscape
- Maintain positive relationships and help to ensure the satisfaction of existing clients for the purpose of maintaining or growing their revenue base
4
Experience For Senior Director, Consulting Resume
- Work closely with marketing department to craft a more aggressive marketing message, upgrade marketing materials and implement targeted campaigns
- Assist Dell EMC consulting customers in migrating existing apps to Pivotal Cloud Foundry
- A consistent track record for leading people and building teams that are high-performing
- Work well in a team setting (Delivery, Marketing, other CGI Business Units)
- Manage project team to develop and deliver high quality work including consulting deliverables, presentations, Sg2 publications etc
- Expertly presenting IHS Markit consulting capabilities to clients, prospects, and industry participants
5
Experience For Director Consulting, Payments Resume
- Lead a team and provide an appropriate level of guidance and support to ensure ongoing learning and growth, as well as quality service delivery
- A challenging, entrepreneurial and varied role in the interesting and dynamic field of sports business
- Creativity in identifying opportunities and developing solutions
- Detailed understanding of the available public cloud offerings in the market, including IaaS, PaaS and SaaS
- Comfort with operating in a dynamic environment where making adjustments mid-stream are essential
- Expertise with strategic consulting frameworks and financial principles such as budgeting, asset valuation and net present value
6
Experience For Associate Director, Consulting Resume
- Transfers knowledge regarding a client industry vertical to Gartner team
- Gain understanding of the engagement objectives, of the client's strategy, environment and constraints and assure that recommendations can be implemented
- Serve as project manager for strategy consulting projects
- Manage large and complex strategic consulting engagements with marquee clients
- Communicate system requirements to environment, DBA, batch, reporting and infrastructure teams
- Assist with solving technical problems when they arise
- Promote Consulting Services through attendance at Global Forum, IDS, and other conferences and forums
- Understand auto & home Insurance underwriting principals
7
Experience For Associate Director Consulting, Public Sector Resume
- Contribute to helping create market awareness and promotion of CGI’s services within the industry
- Contribute to helping create market awareness and promotion of CGI’s services within the SAP industry
- Help them with analytical insights , Machine Learning & AI
- Work with Dell EMC consulting customers to architect and build new cloud native apps
- Work with our clients and Gartner specialists to identify and sell consulting engagements that are critical to our clients future
- Knowledge of banking & investment services industry in Canada
8
Experience For Director Consulting, Department of Defense Resume
- Work closely with Managing Partners to develop new business opportunities and support account/sector growth strategy
- Knowledge of the manufacturing sector
- Make informed decisions and seek and accept guidance and coaching from team
- Comfortable in executive discussions as well as working with client operations and technology practitioners
- Advanced knowledge in all aspects of consulting processes
- Familiarity with AIX operating systems
- A passion for delving into technologies and approaches
- Organize, and elicit people who have to make decisions regarding production deployments, especially on complex deployments bridges
9
Experience For Director Consulting Service Resume
- Client engagement management and relationship building
- A deep embedded understanding of our sector, the challenges it faces and how to influence these
- Aptitude for critical and analytical thinking as well as the capacity to accept out-of-the box solutions
- Autonomous, positive thinker, highly flexible and willing to work independently as well as part of a team
- Business and financial acumen, knowledge of IT Industry, including trends and competitors
- Articulates the team’s mission, values, and goals
- Keeps current on Digital Business industry and technologies/trends in multiple domains
- Provides leadership and quality control for deliverables
10
Experience For Director, Consulting & Solutions Resume
- Keeps current on information technologies/trends in multiple domains
- Demonstrates deep knowledge and interest in commercial client industries including (but not limited to) manufacturing, retail, consumer goods, transportation, hospitality, utilities, high technology and telecommunications
- In Management of Consultants (10+), preferably for a Software Vendor
- Self-driven leader, with a proactive and strategic vision
- Gain respect from staff and clients
- Direct responsibility for the oversight of large scale program execution. Large scale programs are defined as high cost, high complexity and/or high risk
List of Typical Skills For a Director Consulting Resume
1
Skills For Director, Consulting Resume
- Demonstrated ability to effectively collaborate with cross-functional virtual teams
- People management skills including recruiting, evaluation, and mentoring
- Business and consulting management skills
- Services Consulting and Project Management skills
- Demonstrated strong business acumen and understanding of complex business situations
2
Skills For Senior Director Consulting Resume
- Demonstrated experience in managing customer relationships to maximize business opportunities
- Business development experience, evidence of developing new service advantageous
- Experience in the management of teams with diverse skill sets (e.g. technical, clinical, operations, etc.)
- Holds self and others accountable for measurable high quality, timely and effective results. Displays a strong commitment to organizational success
- Extensive client management and negotiation skills
3
Skills For Associate Director Consulting Resume
- Developing and maintaining strong relationships with assigned clients
- Managing the delivery of IT services with several years’ experience in a leadership role
- Consulting experience from a top management or IT professional services firm
- Significant "hands on" management consulting experience in conducting strategy level consulting projects
- Experience selling and delivering 500K or larger implementations with multiple products and solutions working together
- Effective decision making including
- Experience in Banking & Investment Services Advisory related Consulting engagements
- Experience leading large scale business and technology transformation (e.g. strategy, planning and execution)
- Experience leading consulting engagements is required
4
Skills For Senior Director, Consulting Resume
- Experience leading large-scale consulting engagements or large internal healthcare projects / programs
- Drive Gartner Consulting value proposition and likely to be skilled in a relevant solution area, including, but not limited to
- Experience of understanding Object Oriented programming best practices
- Experience with coding, testing and design
- Experience with dynamically changing/growing organizations
- Present a meaningful ROI to the customers by demonstrating a thorough understanding of the client priorities, competitors’ products and industry trends
- Experience in leading end to end architecture and solution. Ensure sub program deliverables are completed according to the contract commitments
- Validate and approve SOX reporting and billing
- Be highly motivated by delivering excellent services to our clients and ensuring their satisfaction
5
Skills For Director Consulting, Payments Resume
- Experience identifying and creating solutions for SAP clients
- Develop a strong knowledge of CGI risk solutions including the full range of CGI services
- Actively build effective working relationship with all appropriate areas within CGI
- Develop a strong knowledge of CGI risk solutions including the full range of CGI services in SAP domain
- Experience in managing teams in execution of projects and career mentorship
- Experience leading IT Strategy and Digital engagements
6
Skills For Associate Director, Consulting Resume
- Strong business understanding in technology and consumer electronics industry
- Experience in collaborating in a global environment
- Significant digital transformation and IT industry understanding and experience sought
- Enterprise project / program management experience and leading a project team
- Experienced in the area of creating value propositions and storyboards to support bids
- Experience in developing client business relationships as part of a commercial organization
- Significant consulting experience from a top management or IT professional services firm
7
Skills For Associate Director Consulting, Public Sector Resume
- Strong understanding of state and local Tax and Revenue IT systems; applications, modernization challenges, security, user interfaces, etc
- Strong understanding of business management principles
- Transfers the understanding of a client’s business context and drivers, critical success factors and the broader market environment in which it operates
- Experience in a technical consulting capacity or similar technical field
- Experience in a client facing Service Delivery - Deployment / Release management role
- Strategic/advisory-based consulting experience from a top management or technology professional services firm
- Technology industry understanding and/or experience
- Proven track record of supporting sales efforts
- Skilled in any one of the following solution areas advantageous
8
Skills For Director Consulting, Department of Defense Resume
- Software development experience
- Demonstrated ability to lead and supervise staff in a collaborative and matrixed team environment
- Experience and awareness at sufficient depth to articulate the underlying value of data in driving Digital business change
- Experience with critical visualization constructs to support business model change such as Personal development, User journey maps etc
- Professional experience
- Infrastructure & Operations experience would be beneficial
9
Skills For Director Consulting Service Resume
- Proven background in MS Office Suite
- Demonstrated success and knowledge in cloud and data center strategies and operations
- Present credible, competent and experienced knowledge of the Infrastructure & Operations function in large IT organizations
- Enterprise project/program management experience and leading a project team
- Strong work ethic and willingness to travel and work in a diverse environment
10
Skills For Director, Consulting & Solutions Resume
- Apache Solr search (strong asset)
- Managing delivery of consulting projects; leading consulting teams of typically 2-4 consultants
- Responding to complex RFP/RFQ’s requiring up to 50 page Testing responses
- Leading and managing to achieve targeted revenue and profitability (managing P&L)
- Developing and enhancing IHS Markit consulting body of knowledge
- Designing environment architecture, ensuring supporting infrastructure is optimal, scalable and robust
- Overseeing optimization, monitoring and implementation of environments, batches, data guard, reporting
- Helping transform from legacy application to cloud native using micro services
- Understanding of card issuers’ P&L and critical factors in driving profitability
List of Typical Responsibilities For a Director Consulting Resume
1
Responsibilities For Director, Consulting Resume
- Serve as sounding board for team’s strategic direction, and support clients in defining agenda/and or client’s strategic business and technical directions
- Actively participate with Industry Account Teams in internal discussions regarding new revenue opportunities and contract renewal process to ensure expectations are clearly understood and defined appropriately in terms of CGI’s ability to meet client expectations
- Strong computer skills including, MS Office
- Experience with at 6+ combined years of SAP HCM / SuccessFactors support experience
- Experience with at least 3 full-cycle implementation for SuccessFactors
- Develop and maintain strong relationships with your clients
- Understanding of digital channel strategies
2
Responsibilities For Senior Director Consulting Resume
- Accountable for activities of the release managers during Production deployments
- Proactively engage with clients and Visa client leadership in
- Understand and effectively work with complex decision-making processes within the customer organization, navigate long sales cycles, and successfully manage multiple stakeholders
- Participate in the research, design and implementation of new products and services that meet customer needs
- Properly and accurately maintain sales pipeline revenue forecasts and keep sales compliance systems current with this information
- Analyze Gartner Research, leverage Gartner Consulting IP and methodologies, and prepare written reports and management presentations of analysis and recommendations
- Leverage Gartner standard methodologies such as financial analysis, project health assessments, risk analysis, infrastructure modernization and standard consulting management skills.Requirements Solicitation, Alternatives Analysis and Procurement Support
- Conduct expert calls with clients on topics specific to the Director’s subject matter expertise
- Collaborate with and understand the needs of C-level executives and translate those needs into actionable results and plans. Ability to develop, promote and clearly communicate a vision
3
Responsibilities For Associate Director Consulting Resume
- Demonstrated experience developing analysis, presentations, support material and facilitation skills coupled with the ability to influence diverse teams and build strong relationships
- Leverage Gartner standard methodologies such as financial analysis, project health assessments, risk analysis, infrastructure modernization and standard consulting management skills Solicitation, Alternatives Analysis and Procurement Support
- Manage all aspects of organization on a project engagement including maintaining timeline/schedule, timely communication on project tasks and deliverables, collecting data and information, performing data and analysis and modeling, creating presentation materials, and engaging all team members and clients
- Act as a technical expert addressing problems relating to systems integration, compatibility, multiple platform integration, and hardware/software limitations
- Provide high-end consulting to clients and innovative technical solution in the OSS/BSS domain
- Direct daily field work, inform supervisors of the engagement status and manage performance and budget
- Share knowledge with team members to enhance service delivery
- Collaborate with IT, business, and Enterprise Architecture to define and develop technology strategy, technology standards, roadmaps, and practices
- Keep current with trends and relevant technological innovations in the IT industry for proposals and development improvements
4
Responsibilities For Senior Director, Consulting Resume
- Create and present proposals and assessments to clients and management at all levels
- Analyze and recommend software selection, solutions options, methodologies, strategies and tools
- Interact and consult with appropriate business analysts, project managers and developers to understand business/project requirements and define architectural solutions to meet those requirements
- Compose detailed documents for technical standards, solution templates and troubleshooting procedures
- Identify and develop new business opportunities where identified within the program and making recommendations to senior management as the opportunities arise
- Participate in the delivery of client engagements (projects, ongoing operations, governance etc.)
- Work with the application solutions delivery teams in the development of services, components, standards, and frameworks required
- Identify and communicate risks associated with the responsible OSS/BSS to client and senior management throughout the project delivery lifecycle
- Support and mentor technical team leads and other members in the project
5
Responsibilities For Director Consulting, Payments Resume
- Lead projects as a sub-program with a $10+ million dollar budget, with duration of 24+ months, and a distributed team size of 30+ members and subcontractors
- Responsible to the Program Executive for successful delivery of all Business deliverables in the overall program
- Build and maintain relationships with senior stakeholders within our client organizations
- Report on delivery status as part of the client governance package for the sub program to executive bodies within the client organization and within CGI
- Manage client dependencies and contract obligations
- Ensure exemplary customer service is delivered to your clients
6
Responsibilities For Associate Director, Consulting Resume
- Recruit new team members and support for the career development of your team
- Foster the development of your team’s capabilities and expertise in line with client needs/market evolution
- Lead and manage to achieve targeted profitability
- Develop project proposals and support new business opportunities
- Work closely with Finance to manage and forecast account revenue
- Prepare and present account status presentation to client executives
- Work closely with CGI and Client’s delivery team on project and BAU activities
7
Responsibilities For Associate Director Consulting, Public Sector Resume
- Understand company needs to define system specifications
- Plan and design the structure of CC&B, middleware, batches and SSRS
- Evaluate and select appropriate software or hardware and suggest integration methods
- Oversee performance of Database, batch and online performance and provide guidance to team members
- Ensure the implementation of agreed architecture and infrastructure
- Address technical concerns, ideas and suggestions
- Monitor systems to ensure they meet both user needs and business goals
- Articulate the current status to execs and devise a plan for improvements
- Developing and maintaining strong relationships with clients within the financial services, public sector, healthcare, Retail, Life Sciences and Insurance Industries
8
Responsibilities For Director Consulting, Department of Defense Resume
- Strong : 10 years of Member Management experience requirement
- Accountable to assure the release is deployed on time and with minimal impact on production platform availability/performance
- Gather input from different teams (multiple vendor teams, client etc) and manage the delivery to production by the release management team
- Interface with customers, provide status and set expectations for production deployments
- Provide regular status updates on the release
- Need to participate in weekend deployments
9
Responsibilities For Director Consulting Service Resume
- Accountable for Microsoft and Linux Environments builds and deployment of code to those environments
- Analyze and present facts in fast paced environment
- Develop and implement business plans specific to a practice’s objectives and goals. Work with essential business partners internal and external of division for alignment, strategy, execution and evaluation of practice objectives
- Define and oversee the practice objectives and the acquisition/development of resources including implementation of partner strategies to support the needs of the business
- Provide staff with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, talent management and performance appraisals
- Define, create and maintain the required IP and artifacts that support a standard delivery of solutions within the practice to our clients. Ensure adoption across the practice
- Collaborate regularly with appropriate divisional management to ensure progress toward divisional goals pertinent to their group or practice. Collaborate regularly with appropriate delivery and sales leadership to ensure progress toward joint business plans and objectives are progressing and aligned
- Ensure staff compliance with established divisional policies and procedures including, but not limited to, skills inventory, staff profiles, methodologies, quality assurance and project closeout
- Provide direction at a local and/or regional level on executing processes required to provide products and services to the market that meet contract quality, performance, schedule and cost requirements
10
Responsibilities For Director, Consulting & Solutions Resume
- Participate with other management to develop strategic direction and priorities for the division at the local and regional level
- Provide input on the decision-making process for administrative or operational matters and ensures operations’ effective achievement of objectives at the local and/or regional level
- Clarify processes and establishes the infrastructure necessary to ensure successful collaborative efforts, including defining contacts, establishing regular meetings, and communicating pertinent information
- Develop and maintain strong relationships with assigned clients and industry partners, based on collaboration and thought leadership. 30%
- Develop fixed-price products as appropriate; develops vertical product expertise in coordination with company initiatives
- Properly and accurately maintain sales pipeline revenue forecasts and keep sales compliance systems current with this information in SAP industry
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