Director, Change Management Resume Sample
Daisha Ledner
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Los Angeles,
CA
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Work Experience
Director, Change Management
02/2017
-
PRESENT
Phoenix, AZ
- Career Gap Analysis
- Develop, lead, influence and manage multidisciplinary program / project teams to ensure goals are achieved and to drive superior business outcomes. This can include both direct and indirect reports, where part or fully dedicated to a program
- Coach and mentor staff in leading and sustaining change through people
- Establish clear accountabilities and build a strong culture of accountability and performance in order to ensure delivery of business goals
- Interact with geographically and functionally disparate teams to ensure alignment to business engagement and change management strategy and principles
- Ensure resource is appropriately allocated to fit programme needs within budgetary constraints
- Understanding of and sensitivity to local market, divisional (Asia) and global needs and preferences
- Monitor and manage key business stakeholder feedback and close the loop with improvements made to the approach, methodology, and tools
Director Change Management
06/2011
-
10/2016
Dallas, TX
- Develop Change Management processes, methodologies, and toolkits
- Leverage extensive knowledge of both change management and communications principles and practices, to lead change management activities
- Support the design, development, delivery, and management of communications for specific change initiatives
- Conduct impact analysis, assess change readiness and identify key stakeholders for specific change initiatives
- Consult, coach, and advise project teams on best change management and communication activities to support their specific change initiative
- Collaborate with the Corporate Communications and Training teams in the definition, design, development, and delivery of communications and training strategies and plans
- Collaborate with all levels of leadership and stakeholder groups to drive strategic direction and account for critical dependencies with other projects, programs, and initiatives
Director, Change Management COE
09/2008
-
01/2011
Houston, TX
- Leverage technology and tools that enable communications, including Microsoft Office Suite (Word, Excel, PowerPoint) and, web-based publishing, webcasts, and videos
- Work is in an office setting and at field operations sites, it is generally sedentary with physical effort associated with using a computer; involves significant walking around company facilities and properties
- To 50% travel including evenings and weekends
- Lead critical initiatives requiring significant strategic and change support to frame key issues, develop hypotheses, conduct analyses, and test potential solutions prior to designing broader implementation plans
- Provide overall change leadership; including leading the setup and ongoing management of the Change Management methodology and approach, lead the systems training function, and provide change mentoring/coaching
- Robust understanding of the operations to clearly articulate impacts of large transformational change
- Strategically Oriented as evidenced by an ability to understand the business context in which the solutions are being implemented to ensure alignment across functions within regions, hubs and global. A strong business sense and ability to clearly define the change solution in the context of the business environment is critical
- Team Leadership that is able to
Education
Southwestern Adventist University
2002 - 2007
Bachelor's Degree in Business Administration
Professional Skills
- Excellent analytical, problem-solving and troubleshooting skills in order to effectively solve problems in a dynamic and demanding environment
- Experience applying influence and consultative and coaching skills in a matrixed leadership environment
- Excellent listening skills, willing to encourage ideas and resolve conflict in a positive manner
- Experienced facilitation and execution skills
- Excellent analytical, organizational and managerial skills
- Excellent business/technical written and oral communication/presentation skills
- Strong technical skills (Word, Excel, Outlook, etc.)
How to write Director, Change Management Resume
Director, Change Management role is responsible for training, leadership, organization, planning, retail, finance, integration, database, procurement, compensation.
To write great resume for director, change management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Change Management Resume
The section contact information is important in your director, change management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Change Management Resume
The section work experience is an essential part of your director, change management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, change management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, change management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Change Management resume experience can include:
- Leads organizational design efforts for the HR function, ensuring the organization is able to take advantage of a streamlined operating model, and accelerate its strategic agenda
- Outstanding communication skills with audiences of all levels and the ability to influence other leaders
- Demonstrated experience implementing Change Management initiatives and making an impact in cross-functional groups, through influence and change principles
- Collaborate effectively with business and technology stakeholders on project and change management, including external system consultants
- Demonstrated capability in developing PowerPoint presentation materials for a broad range of stakeholders, including board and executive-level audiences
- Partner with external consulting firms to ensure a coordinated and integrated approach to change management and ensuring a consistent end-user experience
Education on a Director, Change Management Resume
Make sure to make education a priority on your director, change management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, change management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Change Management Resume
When listing skills on your director, change management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, change management skills:
- Excellent oral, written, and interpersonal communications skills to frame succinct and compelling executive-level messages
- Strong influencing skills and ability to interact with business partners, senior management, executive leadership, and technical teams
- Proven IT skills - in particular, MS office applications (Word, Excel, and PowerPoint)
- Strong leadership skills and ability to work well with all levels across a large decentralized company
- Strong, practical, change management technical skills
- Strong collaboration skills across a spectrum of teams, leaders and functional areas
List of Typical Experience For a Director, Change Management Resume
1
Experience For Director Change Management Resume
- Solid business relationship management skills
- Solid understanding of culture change
- Corporate training program design experience
- Experience leading major change management initiatives
- Manage multiple priorities while delivering high quality results in a fast paced environment
2
Experience For Senior Director, Change Management Resume
- Excellent written and verbal communication with the ability to present ideas and facilitate discussions to build consensus at all levels
- Strong proficiency in Microsoft PowerPoint, Word and Excel applications
- Supports workforce transformation efforts for the HR function, including transitioning the workforce to a new operating model
- Initiates and leads change management activities for the HR function, developing and sustaining the organization’s capacity for change
- Researches best practices and provides strategic recommendations based on data analysis and incorporation of metrics to measure outcomes. Provides/delivers innovative and integrated HR practices for critical business issues
- Drives talent review processes and succession planning as key strategic lever for meeting the business’ strategic agenda
- Work across multiple stakeholders and key partners in a federated model
- Subject matter expert in organizational change methodologies, tools and approaches
- High ability to analyze and interpret quantitative and qualitative user impact and acceptance data
3
Experience For Director, Change Management COE Resume
- Consult and coach project teams to ensure change management approach and activities are an integral part of the team’s project management approach
- Scope and assess change impact, develop outline change management plan and work with project teams to integrate this into the overall project plan
- Implement change management strategies to enable the success for transformation and initiatives including change impact assessments, stakeholder management, planning internal and external communications (in tandem with relevant teams) and training requirements, change risk and issues with appropriate mitigation strategies in place
- Ensure the appropriate level of support is provided to relevant teams to implement continuous improvement initiatives linked to survey feedback and the strategic priorities and full understanding around the highly complex issues relating to engagement and workforce change
- Create and manage measurement systems to track adoption, utilization and success of individual changes. Identify resistance and performance gaps, and work to develop and implement corrective actions as well as celebrations of success
- Refine and maintain appropriate frameworks, systems, policies and procedures and reports to support organisational change management development programs. Support the execution of plans by employee-facing managers and business leaders
- Undertake quality reviews of proposed business engagement/change management solutions, ensuring these are pragmatic and can be scaled (with customisation where appropriate)
- Support the maintenance of an integrated Business Engagement and Change Management Development framework/playbook and strategy that aligns with the overall Asia Operations and Information Services strategy/roadmap
- Where necessary, ensure that suitable providers are identified and contracted for change development projects, in line with procurement guidelines. In these cases, the role includes maintaining and managing relationships with appropriate specialist third party consultancies and providers for the provision of services as required
4
Experience For Director, Change Management, Plm-pvh Corp Resume
- Deep understanding of the Getty Images Sales organization or a proven track record implementing Salesforce.com
- Deep practical understanding of the principles of change management, communication, and training including methods, tools and processes
- Prepare Board and other Executive level reports on business engagement performance and change management impact and outcomes
- Analytical capabilities required to measure and assess the impact and effectiveness of change and training activities, and to recommend and execute improvement actions
- Influence others and move toward a common vision and goal
- Global mindset with the ability to travel
- A history of positive peer feedback as a collaborator and communicator who drives results
- To own, design, deploy and manage the Laureate Change Management Process globally
- Define policy, global processes, solutions, change processes and global deployment of tools and practices
5
Experience For Programme Director, Change Management Resume
- Design, communicate and be the center of expertise on Change Management and Business Transformation, its definitions, documentation, integration at regional levels
- Define, deploy and maintain the policy, processes and tools to secure deployment with agility and velocity
- Refine and maintain appropriate frameworks, systems, policies and procedures and reports to support organizational change management development programs. Support the execution of plans by employee-facing managers and business leaders
- Support the maintenance of an integrated Business Engagement and Change Management Development framework / playbook and strategy that aligns with the overall Asia Operations and Information Services strategy/roadmap
- Plan, establish and execute partner strategy, drive deployment and ensure successful adoption of agile software development and customer-centric design processes across the global UTC enterprise
- Implement processes and tools to govern the intake, qualification, investment, execution and value realization of the UTC digital project portfolio; Lead monthly portfolio reviews with the UTC Digital Leadership team
- Working in collaboration with our Human Resources team, lead assessment of digital discipline health across UTC; Establish and execute a training and development strategy to build UTC digital competencies
- Develop enterprise strategy for change management, driving the transformation and change management strategy for Canada business and transformation projects by supporting key projects
6
Experience For Director, Change Management Resume
- Facilitate the mapping of key business process and suggests improvements
- Consult with change and project teams on change management processes and issues by ensuring best practices are captured for future reference and utilization
- Drive awareness of change management programs by leading the measurement, tracking, and reporting of project plan progress; developing reporting strategies and key performance indicators (KPIs)
- Work collaboratively with PMO office, supports the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities and demonstrating adaptability and supporting continuous learning
- Ensure communications activities and supporting materials are developed and integrated within the Change Management critical path and to steer the implementation via collaboration with key partners
- Consult with business leaders and HR Partners on change strategies, change impact etc. to guarantee business continuation and adoption of new process and success of execution of transformational projects
7
Experience For Director Change Management Resume
- Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives
- Provide support and development opportunities for implementation team by coaching and mentoring; building a team-based work environment; establishing performance expectations and conducting regular assessment of execution of plans
- Significant experience in industrial manufacturing industry
- Demonstrated ability to lead complex organizational change initiatives
- Skilled in execution of change management methodologies and tools (Prosci, etc.)
- Significant experience in sales and customer service
8
Experience For Senior Director, Change Management Resume
- Develop training programs for enterprise projects and guide training program execution
- Coach Sponsors: Coach business leaders on change management best practices and messaging
- Execute Change Strategy: Develop tailored change management plans by project to accommodate impacted stakeholders and mitigate areas of potential resistance
- Train Project Teams: Train project leads on change management methodology, tools, and best practices
- Establish Change Standards: Develop standard change management strategy and tools to support adoption for company-wide initiatives
9
Experience For Director, Change Management COE Resume
- Review stakeholder analyses and advise development of communication and engagement plans
- Partner with business leaders to drive change through Lean activities
- Able to include others and move toward a common vision
- Develop and lead the execution of a comprehensive change management strategy and plan for multiple large scale initiatives ensuring the coordination of efforts across workstreams
- Provide leadership support across functions to ensure work is effectively planned, integrated and executed
- Experience managing change in complex environments
- Forge and maintain strong cross-functional relationships, including relationships with external partners
10
Experience For Director, Change Management, Plm-pvh Corp Resume
- Establish and manage key stakeholder networks to ensure the effective flow of information
- Solid business acumen and the ability to quickly learn the dynamics of the business
- Proven track record as a credible influencer
- Work with senior project team members and functional sponsors to define measures of success, and methods for driving leadership alignment and accountability
- Establish strategies and plan for anchoring the changes in the Under Armour culture
- Diagnose impacts of organizational changes and work with leadership to build mitigation plans
List of Typical Skills For a Director, Change Management Resume
1
Skills For Director Change Management Resume
- Excellent verbal and written communication skills with ability to communicate with senior leadership and at any level in the organization
- Building relationships internally as well as externally (third party technologies and vendors) and collaborate effectively on cross-functional teams
- Prior management experience including hiring, coaching, delivering performance reviews, and resource planning
- Strong analytical experience including data trending and analysis for senior leadership level presentations
- Proven effectiveness in developing and sustaining collaborative relationships with business partners across a spectrum of teams, leaders and functional teams
- Demonstrated experience driving business improvement and/or change in a central or project-based environment
2
Skills For Senior Director, Change Management Resume
- High energy and enthusiastic about learning new skills and disciplines
- Organizational Development/Design/Effectiveness/Operating Model experience required
- Coordinate effectively with other internal departments
- Ideas and opinions to be expressed clearly and effectively,
- CM Experience…and/or commiserate roles (in Org Effectiveness) and/or certification
- Extraordinary presentation and language skills both spoken and written
- Experience Change management experience required
- Prior experience in Technical Change Governance
3
Skills For Director, Change Management COE Resume
- Consulting experience from an HR consulting firm or Big 4 firm as a Change or Communications Consultant
- Experience in designing, leading and implementing scalable solutions in a global organization
- 3+ yrs. of experience in production and finance along with 5+ yrs. applying structured change management approaches within a corporate setting
- Experience in leading change and deploying change management projects at Fortune 500 companies
- Experience consulting to business leaders, providing communication and change management support
- Skilled at managing across projects and partnering on multi-faceted deployment programs
- Experience developing and presenting, impactful presentations that convey results/recommendations to senior-level leaders
4
Skills For Director, Change Management, Plm-pvh Corp Resume
- Implements solutions and document sharing tools that are centrally accessed and managed to support team and partner effectiveness and ease of access
- Experience creating deliverables with the highest standards of quality and accuracy
- Experience leading executive and leadership communications, large webcasts, and storyboards
- Significant experience developing change strategies for large scale, complex change projects
- Demonstrates self-confidence and capable of building credibility among peers and senior management
- Experience with leading functions through significant enterprise transformation efforts required
- Experience managing the change associated with complex, global systems implementation
- Demonstrated success working in a complex, service-intensive, and deadline-driven environment
5
Skills For Programme Director, Change Management Resume
- Change management experience in a senior role at a large organization
- Demonstrated ability to work and collaborate with colleagues and clients to drive change and influence the adoption of new ideas
- Strong collaboration with project teams, business leaders, and sr. executives across the organization
- Willing and able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
- Multitasking is the daily norm
- Assisting them in understanding their role in the change process
- Engaging leaders in the communication process, to deliver key messages throughout all stages of various initiatives
6
Skills For Director, Change Management Resume
- Create training and communications content and targeted messaging for our diverse workforce
- Collaborate with the corporate communications team to align with overarching brand and marketing guidelines
- Facilitation of change strategy and leadership training sessions
- Flexible and adaptable; able to work in ambiguous and changing situations
- Organizational transformation, process improvement, Six Sigma and other leading philosophies in the field
- Adult learning theory and trends; influence of demographic migration; multi-cultural workplace
7
Skills For Director Change Management Resume
- Manages the development of necessary standardized processes, documentation and training related to the program
- Use of a calendar or change tracking mechanism
- Manage third party relationships and vendors that provide communications and training services, platforms, resources, and tools
- Work with IT personalities and mindsets
- Working knowledge of organization development and large-scale change management methodologies, principles and practices, and complex projects in change management capacity
- Excellent consulting skills, including the ability to establish trust and rapport with key stakeholders, identity underlying needs, and develop sustainable solutions
- Black Belt certification (or similar) and understanding of process mapping and process improvements techniques
- Think strategically and make sound, data-based business decisions
8
Skills For Senior Director, Change Management Resume
- Change Management Certification (CCMP™, ADKAR others)
- Exceptional communication skills, both written and verbal; ability to clearly articulate messages to a variety of audiences with strong, persuasive oral and written communication skills
- Flexible and adaptable; able to work in ambiguous environment
- Provides global direction, expertise and policy definition on change management and how all aspects of OD relate to and support Laureate’s transformation globally
- Provide direction, expertise and definition on change management and how all aspects relate to and support Transamerica’s transformation
- Serve as the center of expertise for the design of tools, systems, processes, dashboards and overall solutions that address strategies to enable change management
- Coach and mentor employees across the organization in the change being undertaken to prepare for what is required
- Partner with leaders of initiatives in the business and leaders/teams across the business to influence models and delivery
9
Skills For Director, Change Management COE Resume
- Implement solutions with sensitivity to cultural and business differences; create solutions for dissemination and overall change management for implementation
- Enable smooth transitions of change into the organization through employee engagement
- Define policy, processes, solutions, change processes and global deployment of tools and practices; create consistency of approach
- Build a network of Change Management professionals throughout the organization to enable transformational activities
- Design, communicate and be the center of expertise on Change Management, its definitions, documentation and integration at regional levels
10
Skills For Director, Change Management, Plm-pvh Corp Resume
- Define, deploy and maintain the policy, processes and tools to secure deployment with agility and velocity; plan overall training, communication and business readiness for transformation initiatives
- Identify and manage strategic relationships, partnerships and suppliers to ensure common understanding of the changes required to enable a successful transformation
- Ensure that business engagement is attained for transformation initiatives and planned appropriately, taking into account constraints such as budgets, resource availability, capacity of the organisation to achieve with the volume / extent of change
- Independently monitor and measure outcomes of activities within project/programs, capturing learnings with a view to achieving long term, sustainable change and also ensuring ‘voice of customer’ and ‘voice of the employee” feedback is attained to ensure continuous improvement
- Work closely with Communications to ensure that all activities and projects are communicated to staff through the development of effective communications plans and communication materials
- Leads and oversees the Change Management team in the Global Data Office, leading and developing Communications, Training, Data Office Brand Awareness and requisite corporate culture change
- Leads and oversees the creation of change management supporting material, leveraging effective channels for deployment of messages, refining and editing all Data Office content intended for enterprise consumption
- Champions and supports communications, change management, and knowledge management / training in deploying data capabilities across Scotiabank
- Oversees the development and deployment of the Global Data Office Communications Strategy and Roadmap
List of Typical Responsibilities For a Director, Change Management Resume
1
Responsibilities For Director Change Management Resume
- Comfortable in high pressure situations, able to demonstrate exceptional verbal and written communication skills
- Strong understanding of cloud (IaaS, SaaS, PaaS) and various platforms
- Manages the development, implementation and maintenance of testing of applications related to program objectives prior to implementation
- Owns and manages a portfolio of CM work for high priority programs
- Post-secondary graduate of Organizational Development, Social Sciences, or equivalent experience
- Experience in a fast paced professional project environment
- Exposure and experience in continent and/or discipline change-management
- Experience in a related field(s)
- Experienced in creative media, communications, and project mgmt
2
Responsibilities For Senior Director, Change Management Resume
- Experience of project lifecycles
- Analytical, strong emotional intelligence and instinctive when it comes to human behavior
- Identify problems through audits with continual focus on optimizing processes
- Ensure that Change Management information reflects accurate details, including errors and completion results
- Coordinate, standardize, and lead Technical Change Management activities ensuring best practices and governance are followed
3
Responsibilities For Director, Change Management COE Resume
- Ensure that Technical Change Management information reflects accurate details, including errors and completion results
- Hires, develops and engages team of organizational change management professionals by providing role clarity and regular performance feedback
- Build change management capability within the organization and its leaders
- Build, sell and execute a strategic plan
- Work through others in the organization to succeed. Construct and implement actionable and targeted change management plans – including stakeholder analysis, communications planning, change impacts, change agent network, organizational readiness, and training plans – to help meet business objectives by increasing team member adoption and usage
- Define the workplace with best practices.Evaluate the effectiveness of the change management program and implement improvement strategies. Prepare appropriate reports and documentation including defining success metrics
4
Responsibilities For Director, Change Management, Plm-pvh Corp Resume
- Track change within our infrastructure technology and product identifying areas of opportunity to up level the quality of products and services by applying preventative measures
- Build respect and develop excellent partnership with multiple teams across Oracle Cloud, and drive the necessary alignment needed to run Change Management at-scale
- As needed, build and maintain excellent relationships with customers and achieve the highest level of customer satisfaction
- Ensure changes progress through the Change Management process in a timely and prioritized fashion
- Coordinate, standardize, and lead Change Management activities ensuring best practices and governance are followed
- Identify production risks as a result of change
- Prepare statistics, KPIs and trend reports for use in the Change Management process
- Coordinate, convene and facilitate change review meetings
5
Responsibilities For Programme Director, Change Management Resume
- Develop trend analysis and prepare service improvement plans to address identified gaps
- Manage and maintain information stored in the change database
- Track technical changes within our PaaS/IaaS cloud technologies and products, identifying areas of opportunity to up level the quality of products through relevant KPIs and services by applying preventative measures
- Build respect and develop excellent partnership with multiple teams across Oracle Cloud, and drive the necessary alignment needed to run Technical Change Management at-scale
- Ensure changes progress through the Technical Change Management process in a timely and prioritized fashion
6
Responsibilities For Director, Change Management Resume
- Establish robust center of excellence capabilities and services to scale across NiSource
- Translate strategic vision into action oriented plans to architect, staff and launch a change management Center of Excellence (CoE) to support the overall Ni business
- Partner with business sponsors and project teams to align expectations and clarify roles in change management to ensure a foundation for effective coordination, execution and ongoing capability development
- Establish central change management services to provide shared methodology, scalable core tools and techniques, and sets professional standards of excellence and deliverables at each stage of a project lifecycle
- Define and launch governance processes to standardize the in-take process to prioritize and dispatch appropriate levels of change management support in alignment with the deployment strategy
- Launch and drive the continued maturity of a network of internal change agents within the business who can integrate sound change management into the planning and execution of projects
- Coach executive change sponsors on how to effectively lead and create adoption of transformation projects
- Assess the need for external vendor partners to provide the business with additional change resources or expertise
- Develop current and projected inventory of organizational change impacts to influence and advise project teams on timing and sequence of impacts against the broader portfolio
7
Responsibilities For Director Change Management Resume
- Provide coaching and advisory support to build change capabilities in the business
- Collaborate with senior stakeholders and project team members to drive the development of change strategies based on the scope of the technical solution(s) being pursued, sizing stakeholder impacts
- Serve as a subject-matter expert in NiSources change management methodologies and industry leading change management approaches, practices and processes
- Guide executives and business leaders in the implementation and communication of change plans
- Build change management capability in the broader NiSource organization by leading development initiatives that result in practical knowledge enhancement and skill building for targeted populations
- Ensure transformation project sponsors are aligned with the overall direction of transformation projects via engagement in executive level steering bodies
- Mature central change team capabilities and build next generation change CoE leaders
- Leads enterprise wide change management team focused on developing comprehensive change management strategies that include: leadership alignment plans, stakeholder impact analyses, communication plans, training plans and measurement approaches
- Outstanding presentation and language skills
8
Responsibilities For Senior Director, Change Management Resume
- Well-developed negotiating and management skills to foster continual improvement and cultural change
- Fifteen to twenty years’ experience leading change management departments and enterprise level change management programs
- Experience in the design of global processes involving numerous stakeholders with multiple interests and regional needs
- Demonstrated success in leading an enterprise-level agile transformation
- Demonstrated success in governing software delivery
- Experience with large-scale organizational change efforts, including management of multiple initiatives simultaneously
- Effective interaction with staff at all levels within the organisation and key stakeholders and
- IT/Digital, Strategy, Technology or equivalent experience
9
Responsibilities For Director, Change Management COE Resume
- Sets expectations and coaches team members to achieve outcomes as one unified team
- Manage senior level clients/stakeholders across multiple disciplines to translate business needs into change and organizational implications for Project Catapult
- Experience in internal or external communications, change management and/or project management; digital communications capabilities highly regarded
- Preparation of well-structured, accurate and concise presentations, internal communications (articles, infographics, speaking notes, video outline) and reports
- Completion of Prosci Train-the-trainer Certification within 90 days of employment
- Experience delivering digital technology projects, programs, or releases into complex production environments; includes participation on the Change Control Board with authority to make go/no go decisions
- Experience with Agile software development methodologies and enterprise infrastructure environments
10
Responsibilities For Director, Change Management, Plm-pvh Corp Resume
- Professional experience with at least 4 years in change management or business process improvement
- Strong conceptual, analytical and problem solving skills to enable identification of issues, analysis of options and the judgement to determine appropriate courses of action relevant to achieving positive outcomes and long-range organisational goals
- Strong interpersonal and influencing skills to gain the acceptance and support of ideas, cooperation of others, and the ability to modify styles and techniques to accommodate tasks, situations and individuals
- Relationship-building skills with a proactive customer service orientation with internal and external stakeholders
- Planning and organising skills to effectively establish the priority and scheduling of work tasks and projects to ensure work priorities are completed on time and within budget
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