Data Centre Resume Sample
Victor Gaylord
893 Garrison Trail,
Chicago,
IL
+1 (555) 175 7081
Work Experience
Data Centre Lead
10/2017
-
PRESENT
Philadelphia, PA
- Ensuring high quality and rapid support is provided to all Equinix customer’s
- Ensure that team management responsibilities are met, including but not limited to:-
- Shift Rota Management
- Regular and appropriate 1-2-1’sand team meetings
- End of year performance reviews
- Management of poor performance in conjunction with HR processes and procedures
- Build and Maintain a high performing and collaborative team
- Empower the team to be creative and to question in order to effect positive change and continual service improvement
- Monitoring and Management of team skills ensuring alignment with the needs of the business
Data Centre Technician
02/2012
-
05/2017
Phoenix, AZ
- Production of management information as and when required in support of the business and customer operational teams
- Remote Hand Support (Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD)
- Regular Preventive Maintenance (PM) on cooling system. (CRAU, FCU, AHU); fire protection system. (FM200, Pre-action sprinkler, VESDA); power system ( HT/LT/TSB/MSB,UPS, USSB, PDU); access control (CCTV, Card access system)
- Manage and support 24/7 Accenture data centre operations
- Installation of IT systems in the data centre environment
- Rack, power, and cooling management skills
- Experience with Fibre and Ethernet patching
Data Centre Operator
06/2005
-
09/2011
Dallas, TX
- Experience with HP server technologies
- Experience with Cisco network technologies
- Experience with enterprise-class Storage technologies
- Experience working within a large enterprise organisation
- Determining ‘fit for purpose’ requirements
- Bank’s DC media management including the supervision of external media storage vendors
- Ensure that the Data Centre Procedures are followed & the necessary documentation is completed at all times
- All the daily, weekly, monthly & 6 monthly tasks (Data Centre & SecAdmin), including backups, documentation, provisioning & evidencing (Change Control Log, print screens etc.), DC access, are successfully completed & proper procedures are in place & followed at all times
Education
University of Washington
2000 - 2004
Engineer's Degree in Telecommunications
Professional Skills
- Demonstrate strong customer service skills and maintain good relations with customers and colleagues
- Excellent organizational and multi-tasking skills; understands/executes concepts of project
- Demonstrate well-developed troubleshooting skills to investigate and resolve systems and infrastructure problems
- Strong interpersonal, communication (verbal and written) and negotiation skills, ability to build consensus but also to direct when necessary
- Strong & articulate documentation skills
- Possess strong management skills, vision, financial and operation management capabilities
- Demonstrate strong proficiency with computer server hardware systems running Windows or UNIX/Linux operating systems
How to write Data Centre Resume
Data Centre role is responsible for general, mainframe, credit, database, mac, security, shipping, architecture, reporting, design.
To write great resume for data centre job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Data Centre Resume
The section contact information is important in your data centre resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Data Centre Resume
The section work experience is an essential part of your data centre resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous data centre responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular data centre position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Data Centre resume experience can include:
- All failures, faults & problems are escalated to the Applications Support Team &/or Head Office, notified to the Service Desk in a timely manner & escalated where necessary
- Manage computer consumables for the BRH DC i.e. keep adequate stocks of spare magnetic media, paper, printer ribbons/cartridges & re-order when necessary, including Iron Mountain Client Code labels, magnetic tape bar codes & tamperproof seals
- Utilize effective listening and communication skills
- Proven ability to contribute effectively within teams and groups
- Stakeholder management skills including liaison with external vendors, MAS auditors etc
- Work effectively as part of a team is essential
Education on a Data Centre Resume
Make sure to make education a priority on your data centre resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your data centre experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Data Centre Resume
When listing skills on your data centre resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical data centre skills:
- Demonstrate good understanding of network hardware equipment and TCP/IP networking principles
- A good understanding of the importance of relationship management and experience of managing the requirements of stakeholders
- Rack, Power, and Cooling capacity management skills
- Prior experience creating data center procedures, work flows processes, and standards
- Proven experience supporting IT equipment or related technology
- Demonstrate strong proficiency with software tools such as Microsoft Office & Visio, AutoCAD, Nlyte
List of Typical Experience For a Data Centre Resume
1
Experience For Data Centre Technician Resume
- Obtaining and maintaining valid Reliability Security Status is a condition of employment
- Experience in giving to detailed project plans for programs involving multi-functional teams and challenging requirements
- Strong and confident knowledge of our routing, switching and wireless portfolio’s
- Experience in documenting all inventory including cables, power cords and other infrastructure items
- Provide strong coaching to other DC Technician members promoting successes
- Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
- Proven track record in strategic thinking and leadership management
2
Experience For Data Centre Engineer Resume
- Experience in a financial or banking environment
- Good understanding of Data Centre equipments
- Provide strong coaching to other Service Desk members and promote team challenges and achievements
- Receive and prioritize requests related to ticketing system
- Working experience
3
Experience For Data Centre Lead Resume
- Experience of working in a data centre environment
- Experience of working with APC ISX Struxureware hardware and software
- Experience of supporting DELL Blade Centres
- Experience with IT and networking systems, with exposure to technical and operations roles, in a Data Centre environment
- Excellent client facing stakeholder Management
- Experience in Windows, UNIX, Network Operating systems
- Broaden operational knowledge & experience of both yourself & the team
4
Experience For Data Centre Manager Resume
- Maintain good communication between all staff
- Experience in the Data Center industry, with 5 years in a management position
- IT Solutions Development, IT Demand, IT Services – Co-ordinate the activities needed for effective management and delivery of projects
- IT Standards & Governance – collaborate to ensure effective application of standard processes
- End markets, Business reps, Functional and geographic IT Managers - Co-ordinate the activities needed for effective management and delivery of projects
- Experienced working in a dynamic engineering environment
- Extensive experience in Data Centers running hardware assets
5
Experience For Data Centre Operator Resume
- Extensive experience as an engineer working within large heterogeneous environments
- Demonstrable project management experience with the ability to handle tasks under tight deadlines
- Nitec in an IT-related field with at least 1 year of Data Centre Operations experience
- Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
- Strong knowledge of various UPS Systems and architectures
- Strong knowledge of energy efficiency principals
- Juggle multiple priorities and be a self-starter attitude
- Large scale Construction project experience essential
6
Experience For Associate Data Centre Engineer Resume
- Demonstrate high standards for workmanship, organization, and cleanliness with tasks, equipment, and workspaces
- Demonstrable knowledge and experience in problem, error and knowledge management analysis, resolution and delivery
- Demonstrate proficiency with DCIM principles and applications
- Well organized and able to reschedule priorities as circumstances change
- To broaden operational knowledge & experience of both oneself & the team
7
Experience For Mobile Data Centre Engineer Resume
- To maintain good communication between all staff
- Experience working in an operational Data Centre environment, preferably in the online industry
- Valid driver’s license and vehicle access is required
- Valid driver’s licence and vehicle access is required
- Strong personality with ability to solve problems where appropriate
- Good communicator on all levels
- Experience as a Data Center Technician
- I.T. background or experience is considered an asset
8
Experience For Data Centre Infrastructure Technician Resume
- Relevant work experience
- Work experience as a Technical Team Leader within the Technology Industry
- Experience in infrastructure operations
- Management, administrative, and supervisory experience
- Intel Based/Blade Server Hardware equipment experience
- Affecting change within sphere of influence and leading practices
- Ensuring optimum staff coverage at all times, including bank holidays and weekends
9
Experience For Data Centre Team Leader Resume
- Commissioning and decommissioning of IT Infrastructure
- Managing data centre access for all visitors
- Managing third party vendors to ensure compliance with JPMorgan standards
- Stimulating work environment in a very international high calibre team
- Working knowledge with Data Center Hardware (server, switches, PDUs,)
- Reporting facility alarm
- Working within agreed service levels - Essential
- Provide support for all physical installations including hardware racking & stacking, power and network cabling
- Create, update, and document existing Standard Operating Procedures (SOP), as required
10
Experience For Data Centre Operation Lead Resume
- Research, escalate, and resolve, technology problems relating to securing the global network environment
- Provide visual inspection, status reporting, and power-cycling services in response to customer requests
- Document work in designated ticketing systems, asset management systems, and other record keeping systems as required for reference and audit purposes
- Execute clients’ support requests ranging from server reboot to equipment troubleshooting
- Be accessible to complete background checks, including credit checks, criminal and driving record
- Confident and comfortable dealing with conflicting demands on your time
- Adhere to company security policies and procedures, including health and safety and local governing requirements
- Continuous service improvement - Recommend improved ways of working & assist with continuous service improvement
List of Typical Skills For a Data Centre Resume
1
Skills For Data Centre Technician Resume
- Communicate effectively and develop partnerships with other departments within TMF Group with both similar and dissimilar objectives and also with suppliers
- Experience in Data Centre Tier and good in Autocad, Visio, Excel and other Microsoft office suite
- Understanding of change and / or incident management in a similar support function (has experience of supporting software tools)
- Developing strong relationships with our Support teams
- Strong knowledge and understanding of Cabling Standards, Installation practices and supporting infrastructure
- Experience configuring and installing Environmental and System Monitoring
2
Skills For Data Centre Engineer Resume
- An excellent understanding ITIL Service Management processes , including incident and problem management and formal Change Management processes
- Provide effective local surveillance monitoring of both base building and data centre areas
- Demonstrate a clear understanding of Groupon’s software toolsets required for the monitoring and support of configurations
- Experience working within a large global organisation
- Experience working with project stakeholders and clients
- Flexible customer focussed self-starter, able to work autonomously, setting own workload and priorities
- Experience of supporting data centre infrastructure, i.e. HVAC, UPS systems etc
- Experience with production systems administration, scripting, configuration software, kickstart, Collins, Roller, Ansible
3
Skills For Data Centre Lead Resume
- Experience working in a 24 X 7 X 365 data center
- Demonstrated ability to produce quality Operating Procedures and Documentation
- Experience with one or more of the following platforms: Windows, Linux, and/or UNIX
- Experience Network Operations Service Management
- Experience with firewall deployment, operation and management
- Good knowledge of network protocols such as TCP/ IP
4
Skills For Data Centre Manager Resume
- Monitor incident/request queues to ensure customer requests are prioritized correctly and remediate within communicated service level agreements
- 24 x 7 shift working experience
- Maintain the DC’s office spaces and DC Rasied Floor in excellent working order
- 8 – 10 years’ work experience
- Experience in a related environment
- Customer service support experience advantageous
5
Skills For Data Centre Operator Resume
- Prioritize customer focus, able to work under pressure of senior clients
- Experience with large scale server deployments
- Past work experience with many open-source and other systems environments
- Strong ability to build rapport with co-workers and clients
- Experience in airline or other mission critical environments
- Candidates with experience in the design, construction and delivery of Data Centre’s need only apply
- Green and/or Brown field site experience essential
- Good command of written and oral English essential
6
Skills For Associate Data Centre Engineer Resume
- Experience in Data Centre Design and implementation exposure
- Min Nitec in an IT-related field with some Data Centre Operations experience
- Experience with SONET, ATM and Ethernet
- Championing and promoting service improvements on an ongoing basis to continually improve quality and customer satisfaction
7
Skills For Mobile Data Centre Engineer Resume
- Contributing to creation/execution/closure/storage of change management tickets, MOPs, and Incident reporting
- Running diagnostics and testing where appropriate
- Ensuring that all system , operating and procedural documentation is up to date and properly utilized
- Monitoring and Application/Environment Support
- Working knowledge of DC best practices and standards
8
Skills For Data Centre Infrastructure Technician Resume
- Managing a team of about 10 members of data centre support team across TMF IT globally
- Understanding of network performance management techniques and software
- Planning and Programme Management
- Ensuring your team has adequate coverage at all times
- Perform timely and concise escalation and exception reporting describing incidents outside of normal operating policy
- Complete assignments requiring lifting or carrying euqipment and frequent use of ladders
- Administration – Shift change communications, documentation/reporting, maintaining a tidy work environment etc
9
Skills For Data Centre Team Leader Resume
- Produce accurate account plans, sales forecasts and ensure sales activity is tracked using the required reporting tools on a daily and weekly basis
- Hold responsibility for uncovering opportunities, selling the benefits of the full catalogue of the Enterprise Systems products
- Liaison with Barclays Internal Audit and similar internal and external regulators when conducting audits pertaining to Hong Kong data centres
- Security – Ensuring the property is secure for tenants and clients, management of access cards, surveillance monitoring, investigation of problem situations
- An understanding of Event Management and Alerting policy
- Gain a complete understanding of the following DLR and site related items
10
Skills For Data Centre Operation Lead Resume
- Schedule jobs, manage & troubleshoot alerts, carry out off-site storage activities and batch monitoring and processing
- Day to day operations of the network comprising but not limited to the following platforms
- Competent with MS Offices tools (including Word, Excel, Visio, Outlook, and Project)
- Assist in achieving Five 9’s of Availability for all data center operations
- No human error and/or customer impacting events
List of Typical Responsibilities For a Data Centre Resume
1
Responsibilities For Data Centre Technician Resume
- Co-ordinate with cable and system installer with regard to cabling routing preferences and ensuring data center best practices are followed
- Acts as a resource for programming/engineering activities for network security design, development, and implementation
- Installation of new cabling and cable management
- Removal of redundant equipment and cabling
- IT asset management including inventory management
- Logistics tasks including deliveries of equipment and storeroom management; and
- Follow policies and procedures related to escalations, ticketing, and change management
- Ensure the ongoing flawless operation of the data centres to provide clients with world class service and support
- Project resources - Ensure quality, coordinate resources and provide assistance, coaching and advice on management approach, control and completion of products
2
Responsibilities For Data Centre Engineer Resume
- Assist with proposal writing
- Manages sustained engineering projects, tests, and evaluation programs
- Performs engineering level services in conjunction with architecture teams
- Complete physical installation, dressing, and connection of fiber and copper communications cables
- Available for 24x7 support and flexible shift scheduling
- Interact with different organizations, vendors, contractors, and building management to provide a high level of customer satisfaction
3
Responsibilities For Data Centre Lead Resume
- Monitor and respond to security, environmental and equipment monitoring systems
- Comfortable working in a fast paced 24x7 environment with flexibility to work after-hours and weekends when needed
- Basic understanding of emergency situations and escalation processes
- Perform Event Monitoring for all Data Centre Facilities infrastructure
- Equipment racking and removal
- Cable patching & installation
- Follow reporting and escalation processes for incidents
4
Responsibilities For Data Centre Manager Resume
- Proactively inform customers of new products and roadmaps, proposing upgrades and transition paths as appropriate
- Assist in performing core functionality support for DCC/DCFM team at the local site
- Coordinate detailed handoff on operational status during shift changes
- Act as primary point of contact for NOC and local operational teams during an incident
- Maintain close working relationships with all Technical Teams at the Centre to ensure knowledge levels are sustained
- Work shifts and weekends on a rotating basis
- Provide support and Co-ordinate efforts involved in the building automation system
5
Responsibilities For Data Centre Operator Resume
- Provide troubleshooting assistance for network – project related
- Ensure all monthly, semi-annual and yearly facilities electrical, environmental, fire suppression and mechanical systems testing area completed as scheduled
- Weekly reports on activities occurring within your team and the DC
- Review and authorise all data centre related changes on a daily basis to assess impact on infrastructure and security and within the DC working guidelines
- Co-ordinate access to site ensuring centre security policy is strictly adhered to
- Co-ordinate changes requiring onsite activities, and ensure that change details are strictly adhered to
- Provide resolution to day to day issues regarding the stability and control of local Hong Kong site
6
Responsibilities For Associate Data Centre Engineer Resume
- Closely monitor capacity for power, cooling, space and network in the data centres to project capacity for future hardware installs
- Emergency Operations – Primary point of contact/communications for staff, management, and emergency responders during a site incident
- Take a pro-active role in providing day to day operational support to Cardiff University Data Centres and all associated infrastructure and documentation
- To monitor computer room environment ensuring that the machine room environments are secure and stable as directed by Shift Manager
- Previous use of bespoke ticketing or helpdesk software
- Assist in achieving 100% compliance with all customer SLAs
- Compliance to all standard operating procedures
- Achieve 100% compliance with internal escalation protocols for all customer impacting events pursuant to Digital Realty’s escalation standards
- Asset database recording
7
Responsibilities For Mobile Data Centre Engineer Resume
- A keen interest in data centres, IT, or engineering etc
- Manage the daily Data Centre & Emergency IT Security tasks of the Mizuho Production Systems in a 24 hr by 5 working environment, or as required by the business
- Highlight any recurring errors with the appropriate teams to ensure that solutions are put in place to prevent repeats
- To provide continuous service improvement - Recommend improved ways of working & assist with continuous service improvement
- Data Centre shift working - Essential
8
Responsibilities For Data Centre Infrastructure Technician Resume
- All Data Centre Operating procedures & practices - Essential
- To be flexible in working hours to provide optimum Datacentre cover - Essential
- Self-starting capability - Can do attitude
- High comfort-level working in a global, diverse environment
- Consistent track record of success and delivering results
- Ensure operational documentation is correct & kept up to date
9
Responsibilities For Data Centre Team Leader Resume
- Rackspace is the #1 managed cloud company and due to rapid growth we are currently in phase two of our recruitment for our brand new data centre in Crawley!
- Knowledge of MAS TVRA (Threat and Vulnerability Assessment) Framework
- Part of a client focused Data Centre operations team that manages the Data Centre, MER, TR, and LoB Co-lo environments in Japan in compliance with Global, Regional and local standards, policies and Standard Operating Procedures including
- Installation of new equipment into data centre equipment racks
- Incident and change control management
10
Responsibilities For Data Centre Operation Lead Resume
- Ensuring all changes within or affecting the Data Centre space comply with the change management process and are effectively evaluated for the potential impacts or risks to DC operations from proposed changes to production and development systems
- Gain level of comfort working with and amongst data centre infrastructure equipment
- Engage in continuous learning opportunities
- Alignment of operational activities to the company standards, technical vision and roadmaps
- Participation in Global Data Centre Services forums for the development of innovative improvements and world-class Data Centre practices and procedures
- Meet or exceed established Service Desk and/or individual goals of customer satisfaction
- Work calmly in high pressure situations
- Take responsibility for one’s own high performance in all areas of job function
- Investigate problem situations accurately, thoroughly and in a timely manner
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