Credit Administrator Resume Sample
Hallie Macejkovic
1915 Christ Stravenue,
Phoenix,
AZ
+1 (555) 168 5180
Work Experience
Credit Administrator
09/2015
-
PRESENT
Dallas, TX
- Facilitates loan originations by working with line officers in structuring and development of loan proposals to meet the customers’ or prospects’ needs while conforming to bank and regulatory requirements. Makes joint calls as needed
- Prepare transaction summaries for extensions of credit requiring approval by bank’s Credit Committee
- Prepare transaction summaries for extensions of credit requiring approval by bank’s board of directors (Credit Committee)
- Provide guidance and leadership to new Credit Administrators to ensure they quickly become acclimated to the bank’s culture and the specific job function
- Provide ongoing monitoring, credit management & monthly reporting, including stress testing, early warning indicators (EWI’s), mitigation strategies and additional requirements for all Watch, Special Mention, Sub-Standard &OREO assets
- Oversee the accuracy and timeliness of asset classification (AQR’s)
- Maintain, update and recommend changes to the Bank’s loan policies and procedures including but not limited to, underwriting criteria, loan approval authorities, structure requirements, risk tolerance levels, portfolio concentrations, financial information and analysis requirements,
- Review and approve loan requests in a manner that protects the capital of the Bank
Senior Credit Administrator
06/2011
-
05/2015
Detroit, MI
- Identify and address potential risk in the loan portfolio as assigned by the Chief Credit Officer
- Assist in the formulation and review of retail commercial lending policies, standards and procedures
- Provide guidance to lenders as appropriate. Works with lenders toward structuring credit solutions that meet client needs and fit within the risk appetite of the Company
- Follow the Bank's Information Security policies, ensuring that the processing and handling of all customer information and confidential bank information is done in a secure manner
- Travel to the Company's regions for joint calling with relationship managers is required. Overnight travel is usually necessary
- Maintain, update and recommend changes to the Bank’s policies and procedures including but not limited to; counterparty, asset quality, and general lending policies, underwriting criteria, loan approval authorities, structure requirements, risk tolerance levels, portfolio concentrations, financial information and, analysis requirements
- Provide timely turnaround on credit requests and preflights while ensuring proper due diligence and underwriting has been completed
- Support management of Credit Administration’s business resumption plan
SVP / FVP, Credit Administrator
03/2005
-
04/2011
Phoenix, AZ
- Provide daily support to the Credit Underwriting team, ensuring that tasks are delivered in a timely and prompt matter
- Update and maintain customers’ data into the multiple internal systems and advise the team on necessary system corrections
- Escalate any major issues to the Senior Credit Analyst within the team
- Provide weekly updates on progress and team achievements to the Senior Credit Analyst
- Responsible for administrative and operational support to Credit Administration
- Manages the CreditQuest tracking database which includes, but is not limited to
- Ensuring that all information received is accurately updated in the system in a timely manner
- Distributing “tickler” reports to loan officers and management
- Identifying delinquent information
Education
University of Phoenix - New Mexico Campus
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Data entry experience and strong typing skills
- Strong Excel skills including pivot tables and vlookup required
- Strong Excel skills including pivot tables and vlookup
- Strong analytical and reporting skills with good attention to detail and concern for data accuracy
- Excellent customer service and communication skills (verbal and written)
- Strong organizational skills are critical to the success of the role
- Excellent communication and organisational skills and ability to thrive in a busy environment
How to write Credit Administrator Resume
Credit Administrator role is responsible for excel, financial, reporting, software, retail, finance, credit, training, database, auditing.
To write great resume for credit administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Credit Administrator Resume
The section contact information is important in your credit administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Credit Administrator Resume
The section work experience is an essential part of your credit administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous credit administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular credit administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Credit Administrator resume experience can include:
- Excellent written and verbal communication skills with an ability to present effectively through the administrative and credit processes
- Demonstrated excellent verbal and written communication skills resulting in the ability to interact with all levels of management and vendors
- Advanced computer skills including Microsoft Excel and Microsoft Office applications
- Prior experience with 3rd party processors
- Effectively manage multiple activities simultaneously
- Experience in Finance, SAP receivables, and Microsoft Office Suite strongly desired
Education on a Credit Administrator Resume
Make sure to make education a priority on your credit administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your credit administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Credit Administrator Resume
When listing skills on your credit administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical credit administrator skills:
- Demonstrated experience in a similar type of role coupled with an ability to prioritize workload and work well under pressure
- Strong collections, issue resolution, deduction management, and financial statement analysis and negotiation skills
- Four or more years of banking or financial experience, with two or more years’ experience in commercial and/or consumer loan documentation
- Banking or financial experience, with two or more years’ experience in commercial and/or consumer loan documentation
- Banking or financial experience, with two or more years’ experience in commercial and/or consumer loan documentation
- Effectively communicates issues and seek assistance from internal constituencies to proactively address customer facing issues and resolve disputes
List of Typical Experience For a Credit Administrator Resume
1
Experience For Senior Credit Administrator Resume
- Maintains credit files so that all files are organized in a consistent manner. Ensures that information received in the department is uploaded accurately to the document imaging system on a timely basis. Monitors access to credit files and ensures that “OUT cards” are properly used
- Orders the following items: appraisals through the appraisal vendor management company, environmental assessments, equipment appraisals with approved vendors on behalf of loan officers. Monitors the receipt of completed appraisal(s), environmental reports, and appraisal reports distributing these items to all interested parties
- Good organizational skills and ability to multitask in a fast pace environment
- Knowledge of computers to operate effectively with PowerPoint presentations, excel spreadsheets and Microsoft Outlook
- Work effectively with others in a fast paced organization
- Two or more years of web-based computer application experience
- Proven ability to learn new systems and troubleshoot errors
- Reviewing and managing heavy email traffic
2
Experience For Wholesale Credit Administrator Resume
- Assigning out task and tickets to the department
- Assist with pre-closing process and preparation of missing information letters as required
- Timely address customer and vendor issues, questions and complaints; frequently requiring problem solving analysis of situations to determine best solution
- Evaluate and analyze data to ensure that, pricing is correct and that returns are being processed based on the company’s policy
- Monitor returns deductions using the AR aging
- Periodic and Ad Hoc Reporting: Create, analyze and provide reporting to management based on transactional data from various systems
3
Experience For SVP / FVP, Credit Administrator Resume
- Responsible for running credit reports, updating excel workbooks
- Updates line of credit limits in COCC per borrowing base reports
- Follows up post-committee to ensure that appropriate signature(s) have been obtained on Loan Committee minutes and maintains final meeting minutes
- Assists department in scheduling meetings and appointments
- Assist in SOX audits, support credit management as needed and follow SOP’s pertaining to SOX compliance
- Takes appropriate action on collection and delinquency issues. Contacts customer’s collecting on past due balances
- Responsibilities include liaising with legal, compliance, KYC, loan operations
4
Experience For Deal Closer & Credit Administrator Resume
- Ensures that all credit files and closing files are maintained in proper order
- Prepares monthly letters for missing financial information for the signature of lenders
- Provides back-up support to all projects in Business Banking at the direction of senior management
- Place outbound calls to our business partners regarding past due balances
- Weekly emailing to branches of targeted SRN & PIV queries
- Acts as liason between CNS, Sales Associates and customers to obtain required legal descriptions of property delivery addresses for accurate Notice Filing
- Gains knowledge of the basic time lines associated with lien filing
5
Experience For Finpac Credit Administrator Resume
- Assist manager and supervisor with customer communications including attorney involvements
- Coordinate with the IT department on special run jobs pertaining to customer accounts
- Sort A/R incoming mail and distribute
- Follow up with customer request and concerns regarding credits for returns
- Identify and proactively resolve claims regarding credit issued
- Responsible for keeping all vendor credit documents accurate and up to date
- Management of the upload of large volumes of data within the university invoicing portals
6
Experience For Market Credit Administrator Resume
- Access to on the on the job training and development
- Able and willing to travel to branches: local and some overnights as position expands
- Clear and concise written and verbal communication with both external and internal customers regarding online tools and receivables management
- Approval and administration of lending authorities
- Projects to improve credit and underwriting systems
- Review of underwriting quality and oversight of quality control processes
- A sense of urgency and pace, managing deadlines
- Coordinates appropriate approval and payment of vendor invoices
- Assists in the preparation and distribution of various Board Reports. Distribution of board material is generally accomplished electronically via BoardVantage
7
Experience For Trade Credit Administrator Resume
- Assists Commercial Underwriters in gathering information in preparation of loan presentations which includes conducting UCC lien/name searches from the Secretary of State website; updating overdraft records; and performing initial environmental searches with our approved vendor
- Perform minor lifting (not to exceed 20 lbs.) of credit files and copy paper
- Proficient use of various office and computer equipment and software packages, including, but not limited to, Microsoft Windows and Office products such as Word, Excel, Access, and PowerPoint; Adobe Acrobat or other transferrable software packages
- Proven ability to prioritize, handle multiple requests at a time and meet deadlines with limited supervision
- Performs an annual aggregate credit risk analysis through the identification and impact of quantity and quality of core credit risk assessment factors
- Oversees all areas of lending risk assessment ensuring department management has mapped process risks, identified controls and achieved reasonable control effectiveness
- Enter all loan decisions and customer information into the Bank’s loan origination and banking system
- Computer proficiency: Word, Excel, Store Reporting and Maintenance Applications
- Back-up Senior Credit Officer
8
Experience For Secured Credit Administrator Resume
- Experience with various office and computer equipment and software packages. Including experience with Microsoft Windows and at least two of the following MS Word, MS Excel, MS Access, MS PowerPoint and/or Adobe Acrobat (or similar transferable software/applications)
- Responsible for collections; Places Accounts on credit hold as necessary; maintains communication with dealers and with Sales Reps
- Follow up to ensure resolution of issues. Responsible for account reconciliation and entry of accounts receivables
- Meets Milgard Performance System commitments and works within the guidelines of Milgard Performance System; reflects Milgard’s business values and the Milgard philosophy in all business interactions
- Incorporates Milgard’s vision and values into day-to-day activities and behaviors
- Prepare and input Moody’s Financial Analyst reports for the Account Manager’s analysis
- Enter all loan decisions and customer information into the Bank’s loan origination system
9
Experience For Credit Administrator, Senior Resume
- Ensure all general practices performed comply with the Bank’s policies and procedures (BSUM, Operations, and Security Manuals) to ensure a high level of customer service and maintain a satisfactory inspection rating
- Review contracts in detail
- Be detail oriented, be organized and follow through on projects
- Process adjustments for write-off’s for approval upon research
- Assist CCO with data management related to scorecard development, revalidation and/or testing, and maintain on behalf of FinPac, updates to and completion of tasks related to Model Risk Management’s SaS system
- Causes the establishment, review, update and implementation of, and compliance with, Bank’s credit policies and procedures
- Ensures BU’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures
- Ensure policy and procedures are followed to ensure the branch’s security and loan exposure complies with applicable policies & regulatory requirements
- Assist in ensuring the safety of the Bank’s funds through proper loan portfolio management with focus on loan quality, exposure limits and security requirements
10
Experience For Credit Administrator, Disney Vacation Club Resume
- Prepare and complete COPAL/Moody’s Financial Analyst reports for the Account Manager’s analysis
- Working with the portfolio managers to ensure all general practices performed comply with the Bank’s policies and procedures (LPGL, Operations, and Security Manuals) to ensure a high level of customer service and maintain a satisfactory inspection rating
- Adhere to the Bank’s credit administration, loan administration and security policies and procedures
- Ensure policy and procedures are followed to ensure the branch’s loan administration is functioning effectively and security and loan exposure complies with applicable policies & regulatory requirements
- Process all entries relating to new and existing loans, this includes input of information, preparation of loan advances, payments, fees and mortgage renewals
List of Typical Skills For a Credit Administrator Resume
1
Skills For Senior Credit Administrator Resume
- Outstanding computer literacy skills particularly in Excel
- Detail oriented with exceptional organizational and customer service skills
- Able to communicate effectively with internal sales staff and management
- Maintain a positive attitude and work effectively with management, support staff, and clients to enhance professionalism, productivity and team achievement
- A willingness to work effectively as part of a diverse team environment
- Effectively problem solve and think outside the square
- Accounting / mathematical ability and experience
- Strong understanding of all policies and procedures manuals pertaining to credit / loan administration for both Commercial and Retail Banking
- Strong understanding of all policies and procedures manuals pertaining to credit / loan administration for Commercial,Retail and Equipment Financing
2
Skills For Wholesale Credit Administrator Resume
- Credit or lending experience in the banking or financial services industry
- Demonstrated capability of working in a team and adopting a flexible work approach
- Plan and prioritize competing assignments, as well as take direction
- Finance, Accounting, Business experience
- Previous experience working with financial documents such as income statements, balance sheets, cash flow etc
- Experience with financial statement analysis, working knowledge of Moody’s Financial Analyst an asset,
- Strong knowledge of working systems – WAVE, T24, Excel, Word, and Adobe Forms
- Experience with financial statement analysis, working knowledge of Moody’s Financial Analyst an asset
3
Skills For SVP / FVP, Credit Administrator Resume
- Ensure a solid understanding of the Branch’s Strategic Plan
- Operates office equipment including computers, printers and phone software as necessary
- Demonstrated proficiency in scan/email processes and documentation management (copying and distribution)
- Have the ability to operate independently and maintain a high level of trust and confidence by senior line and risk management
- Administrative / Clerical experience
- Previous experience in an administrative function in credit process and/or portfolio management
- Microsoft Office Suite, SAP receivables, Credit Software experience
- Notary Public certification or experience
- Experience in a customer service role
4
Skills For Deal Closer & Credit Administrator Resume
- Solid understanding of regulatory lending exam requirements and expectations
- Customer Service/Collection/Billing experience helpful
- Solid technology abilities, including advanced knowledge of Microsoft Excel and database applications
- Previous experience within a similiar role
- Work independently and prioritized as needed
- Customer service experience with a stable work history
- Promotes services and provides a level of support that creates a positive customer experience
- Keeping a tab of the progress on each deal and updating the Bank pipeline and deal closing checklist promptly
5
Skills For Finpac Credit Administrator Resume
- Training and updating on regulation, policies and procedures
- Revising/correcting incorrectly applied payments upon request from credit analyst
- Processing and applying daily cash receipts (lockbox, wires, checks and credit card payments)
- Running and reconciling daily/weekly reports for “cash before delivery” accounts, unapplied cash, etc.
- Accessing and reviewing credit review documents to assist in account management
- Collecting and analyzing collateral data for loan approval decisions and proper loan structure
- Reporting and auditing data
6
Skills For Market Credit Administrator Resume
- Managing various mailboxes pertaining to account set up and maintenance
- Receiving credit applications or quote confirmations from credit or marketing personnel to begin the credit investigation progress
- Preparing customer letters requesting required delinquent information
- Working knowledge of Bank’s products and services, credit policy and SPM
- Working knowledge of Moody’s Financial Analyst an asset
- Monitoring and evaluation of specifically identified credits
- Ensuring the safety of the Bank’s funds through proper loan portfolio management with focus on loan quality, exposure limits and security requirements
7
Skills For Trade Credit Administrator Resume
- Training cash application analysts with access and procedures
- Reporting cash activity to management on a weekly basis for the cash forecast
- Administering various payments for freight bills, Bassett Home Furnishings licensees and traditional accounts
- Invoicing and management of third party vendor accounts
- Managing customer receivables
- Answering helpdesk tickets when assigned
8
Skills For Secured Credit Administrator Resume
- Following up on receipt of information from customers
- Joining a values based organization who embrace diversity, collaboration and teamwork
- Reconciling bank and customer accounts as well as payment allocation
- Supporting the Credit Officers in the collections and recovery of debt
- Gathering bonding and financial information for the credit file
- Printing the existing Caterpillar Financial Services Corporation (CFSC) account history and runs customer credit exposure reports out of the InfoLease system
- (e.g. Filing, archiving, sending documents, banking, etc.)
- Reconcile customer account as needed; matching offsets, identifying on account payments, following up on credits for outstanding deductions
- Assists the Credit Manager by securing and providing financial information and analysis on existing and potential new dealers
9
Skills For Credit Administrator, Senior Resume
- Responsible for assessing credit request and producing a recommendation base on policy and pricing factors
- Assist team members during peak periods and act as cover during periods of absence
- Contribute to/participate in the continuing evolution of processes and working practices
- A structured approach to tasks, capable of working in a high volume/high value transactional environment and complying with audit and policy requirements
- Work with all deal teams throughout the credit process from deal inception through to the closing and funding of each transaction
10
Skills For Credit Administrator, Disney Vacation Club Resume
- Provides scanning and copying support for administration teams
- Assists with the process of unit invoicing and managing any debit or credit adjustments
- Communicates with financing sources and dealer body regarding various credit and other related issues
- Participates in occasional joint calling efforts with account officers and assists with the preparation of information for Commercial Loans, including
- Daily review of outstanding SRN & PIV queries, contacting both branches and suppliers by all forms of communication to obtain responses and credits
List of Typical Responsibilities For a Credit Administrator Resume
1
Responsibilities For Senior Credit Administrator Resume
- Function as a senior liaison to Credit Returns Analysts ensuring successful and effective completion of returns
- Experience in Retail accounts
- High volume deduction experience
- Reconciling daily, weekly and monthly cash activity
- Independently resolving issues that come up with bank feed and/or system related errors
- Answer customer calls and written responses to inquiries concerning account balances
2
Responsibilities For Wholesale Credit Administrator Resume
- Reviews borrowing base certificates and approves Asset Based Lines of Credit Loan requests
- Contacts Asset Based customers who are delinquent on their collateral reporting and reports the delinquency to Credit management as well as their Loan Officer
- Maintains a database and files on Asset Based collateral reports and creates charts, graphs and other management tools for loan monitoring
- Support dunning activities for the collection of debt
- Preparation, maintenance and follow up of all security documentation
- Key administrator in the compilation,distribution, and completion of credit administration reports
- Maintain a high level of communication and rapport with Loan Administration team and, Account Managers
- Working with the Account managers to ensure all general practices performed comply with the Bank’s policies and procedures (LPGL, Operations, and Security Manuals) to ensure a high level of customer service and maintain a satisfactory inspection rating
3
Responsibilities For SVP / FVP, Credit Administrator Resume
- Process Wave required submissions relating to new and existing loans, and/or amendments, this includes input of information, due diligence and financial analysis, vetting of security and underwriting the deals according to bank policies and guidelines
- Prepare and input datat to the Margin Control Card for the Account Manager analysis
- Ensure a high level of service to all clients, both internal and external to the role
- Perform ad-hoc credit administration tasks to ensure the Bank’s systems are kept up to date
- Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena
- Assist sales and customer service teams as it’s related to credit lines and the approval process for equipment related purchases
4
Responsibilities For Deal Closer & Credit Administrator Resume
- Maintains physical possession of original credit files. Working within the file log software (as available) to maintain a current list of files. Direct interaction with both internal and external auditors upon their request
- Scans and uploads files to the Nautilus imaging systems for credit and legal document files
- Inter-files documents in credit and electronic files
- Archive management for paid loan files and declined or withdrawn files
- Completes the Post-Closing Review Process as well as assists in follow-up for all Post-Closing Documentation items and ticklers for assigned divisions in support of the Loan Administration group
- Provides back-up support to their counter-parts within their assigned Divisions
- Daily spreadsheet and systems maintenance particularly of our New Zealand accounts
5
Responsibilities For Finpac Credit Administrator Resume
- Low level risk management
- Gather support documentation to structure deals, liaise with middle and back office for KYC purposes
- Identifying exceptions and determining how to apply them. Includes creating new items for deductions, determining paybacks, creating on-account payments, coding deductions etc
- Assist in month-end process as needed
- Assist in acquisition activities related to cash app as needed, this includes getting access to new banks, integrating cash activity into daily batches and reconciliations
- Assist in SOX audit support as needed
- Assist in acquisition activities related to cash app as needed
6
Responsibilities For Market Credit Administrator Resume
- Work closely with team members, credit, operations, and other internal SMBC teams including head office functions in Tokyo to ensure appropriate credit management and successful execution of transactions
- Act as a key contact person for the team’s country risk management, and spearhead various related activities including periodic reporting, arranging meetings and handling requests from the head offices
- Support corporate team’s internal credit process from origination to commitment including assisting internal administration process such as KYC, checking credit and review applications, and managing timelines of internal approval process through communications with credit department
- Ensure effective credit and risk management, with emphasis on adherence to credit policy and requirements, and as needed, assist on-going portfolio maintenance activities and originations support from administrative standpoints, such as update of deal pipeline list and update and analysis of Latam portfolio database
- Perform review of daily bank statements to identify payments that relates to account receivables and present to Supervisor in prescribed format for Remittance advises follow up
- Assists with the finance approval process on all units and handles credit related issues resulting from these transactions
- O Serve as primary support for the BCM’s for commercial product delivery
- Enforces terms and conditions of Credit policies
- Assists with the collection of receivables
7
Responsibilities For Trade Credit Administrator Resume
- Assists with management reports
- Highly organized, able to multi-task, goal oriented
- Online account management support via online tools and toll free telephone access
- Notary services for credit team
- Create and maintain credit history files electronically
- Corresponds with customers and sales representatives and consults with various internal departments to provide solutions
8
Responsibilities For Secured Credit Administrator Resume
- Reconcile business accounts and problem solve
- Basic computer knowledge with proficiency in Microsoft Office
- Provide invoice copies and proofs of delivery to internal and external customers
- Work with carriers and DC’s to obtain proofs of delivery on problem shipments
- Pull Service reports from carrier websites to identify and elevate potential logistical issues that negatively impact timely collection of open invoices
- Provide clerical support to Credit and Collections team
- Ensure clarity of ownership of set suppliers
9
Responsibilities For Credit Administrator, Senior Resume
- Ensure clarity of ownership of set branches / regions
- Investigate and resolve ad hoc related issues
- Measure and report business benefit(s) from SRN/PIV improvement activities
- Liaisons with other internal Wolseley teams to support the workflow in this area
- Support the rest of the team on other work as and when required
- Reviews and analyzes account receivable schedules, inventory listings, Borrowing Base Certificates and other various collateral reports to ensure compliance with Asset Based Line of Credit conditions
- Reviews and analyzes loan documentation to determine appropriate recommendations
- Receives and responds to various customer questions and works to resolve issues
10
Responsibilities For Credit Administrator, Disney Vacation Club Resume
- Analyzes Project Budgets, AIA Certificates, invoices, title insurance and engineer reports in the ongoing monitoring of commercial construction loans. Approves construction loan advances, and notifies the banker and Credit management of any issues or exceptions
- Provide near term loss forecasting and monitor Key Risk Indicators
- In conjunction with Loan Review, develop next generation risk rating scorecards and/or models
- In conjunction with other Credit Administrators analyzes lending activity and trends in loan and policy exceptions; prepares, interprets and presents reports regarding risk to the Credit Committee
- Provides quality control for the analysis to identify and monitor, troubled debt restructures
- Provides quality control for the identification and accounting for loans subject to impairment classification and calculates individual loan impairment reserves
- Provides quality control for the Bank’s allowance for loan loss methodology applying accounting and regulatory standards and produces quarterly ALLL Narrative report with analysis and impact of key external market forces and internal credit metrics and trends on potential portfolio losses
- Prepare new credit applications and related documents for Credit Manager approval
- Enter all new customer accounts in the system
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