Counter Sales Resume Sample
Lydia Corwin
4171 Jacey Path,
Chicago,
IL
+1 (555) 398 3076
Work Experience
Counter Sales Associate
12/2017
-
PRESENT
Dallas, TX
- Provide a legendary customer experience for every customer. Effectively communicate to customers the benefits of Cabela’s programs, including but not limited to CLUB Membership, Cabela's Xtreme protection, kiosk, VOC and In Store Pick up
- (k) plan with employer match
- Uniforms & any Personal Protective Equipment
- Provide exceptional service to all customers by offering full technical assistance regarding entire product line
- Establish and maintain good relations with customers by providing prompt and courteous service for all customers and potential customers of the Branch, including walk-in and telephone calls
- Efficiently respond to all telephone, fax, and e-mail inquiries from customers regarding orders, product information, and account processing
- Effectively communicate information to customers regarding open orders, shipping, billing, or products
Counter Sales
06/2014
-
09/2017
San Francisco, CA
- Satisfactorily serve all customers needs
- Secure the “right part” the first time
- Handle difficult customers and problems in a professional manner
- Route deliveries in a timely manner
- Maintain special order/back-order system
- Utilize local buyout/pickup service
- Report any problems immediately to management
- Thank all customer for their business
Trade Counter Sales Assistant
02/2009
-
12/2013
Philadelphia, PA
- Provide add on sales when appropriate
- Responsible for ensuring proper stocking of products
- Assist in loading, unloading, and moving inventory throughout dock
- Help ensure warranty claims are properly taken care of in a timely manner
- Establish and maintaining good relations with customers by providing prompt and courteous service for all customers and potential customers of the branch, including walk in and telephone calls
- Responsible for ensuring stocking of products
- Help ensure warranty claims are properly taken care of
Education
University of Phoenix - Atlanta Campus
2003 - 2008
School's Degree in Business
Professional Skills
- Strong verbal communication skills including fluent ability to speak Spanish
- Excellent customer service skills; friendly and outgoing for our store environment
- Valid Driver’s License with a past history of good driving skills
- Be a proactive individual with strong customer service skills
- Provide excellent verbal and written communication skills
- Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years
- Prefers two years experience in a wholesale environment including front counter experience of waiting on customers in the HVAC/R industry
How to write Counter Sales Resume
Counter Sales role is responsible for customer, retail, computer, reporting, credit, training, database, purchasing, security, shipping.
To write great resume for counter sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Counter Sales Resume
The section contact information is important in your counter sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Counter Sales Resume
The section work experience is an essential part of your counter sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous counter sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular counter sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Counter Sales resume experience can include:
- Good and dependable mathematic, verbal, and written communication skills
- Good customer service skills and work ethic
- Effectively communicating features, benefits, and warranty policy information to customers
- Demonstrated success providing excellent customer service and/or sales. Expereince with contractor helpful but not required
- Provides a high level of customer service support with product expertise and advanced selling skills
- Provide an excellent Customer service experience
Education on a Counter Sales Resume
Make sure to make education a priority on your counter sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your counter sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Counter Sales Resume
When listing skills on your counter sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical counter sales skills:
- Solid organizational, communication, presentation, and negotiation skills
- Effectively operate a cash register, credit card system and/or bar code scanner
- Effective communication skills (both verbal & written)
- Genuinely and effectively works with diverse team of different backgrounds and experiences to achieve business results
- Good computer skills required; Microsoft applications. General HVAC knowledge required
- Building solid and effective working relationships with customers and suppliers
List of Typical Experience For a Counter Sales Resume
1
Experience For Counter Sales Associate Resume
- Effectively communicate current sales promotions
- Effectively train less senior Counter Sales Representatives
- Auto Paint experience, mixing, color matching, etc. required
- Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette
- Good math & problem solving
- Organized in work priorities and handling multiple tasks
- Products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired
- Good record of being punctual
2
Experience For Inside Counter Sales Resume
- Provide welcoming and positive experience
- Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times
- Demonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers’ problems
- Contribute strongly to the overall performance and growth of the store and achievement of excellence for all stakeholders
- Coordinate orders from the warehouse to ensure customers' orders are ready in a timely fashion to achieve LKQ's excellent level of customer service
- Experience as Sales Associate in wholesale or similar industry
- Uses experience and knowledge to build customer relationships and drive sales
- Computer experience with Microsoft Office Suite and ERP programs
3
Experience For Will Call Counter Sales Resume
- Have excellent attention to detail and able to handle multiple tasks at once
- Demonstrated ability to identify and resolve customer needs in a timely manner
- Experience with HVAC parts and/or services
- Forklift experience
- Retail/inside sales experience
- NXTREND or other MRP/ERP systems experience
4
Experience For Counter Sales & Service Associate Resume
- Retail/inside sales experience
- Counter Sales experience preferably in the Electrical Distribution Industry
- Strong character compatible with the CapitalTristate Mission and Values
- One to three years wholesale distribution and product inventory experience
- Ability to operate a fork-lift
- Responding quickly to customer complaints and advising the Trade Counter Manager of the action required
- Being pro-active in learning the local retail and trade market place
- Performing Outbound and Inbound Sales
5
Experience For Counter Sales Rep Eligible for Bonus Resume
- Assisting customers with their parts questions and needs (either in-person or via telephone)
- Taking orders at the sales counter and over the phone
- Assisting retail customers with orders
- Dealing with day-to-day sales, face to face and on the telephone
- Maximizing all sales opportunities at the highest level of profitability
- Gaining a thorough technical knowledge of the different features and benefits of each product
- Supporting staff in other areas as and when necessary
- Implementing Company policies on returns, credit and prices
6
Experience For Counter Sales Rep Reno Eligible for Bonus Resume
- Ensuring all display and sales areas are kept clean and tidy
- Assists in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks
- Maintains customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders
- Maintains counter sales displays and facilities’ appearance which includes emptying trash, dusting shelves, cleaning restroom, and sweeping the floors
- Maintains counter sales displays and facilities' appearance which includes emptying trash, dusting shelves, cleaning restroom, and sweeping the floors
7
Experience For Store Counter Sales Resume
- Participate in training when offered (including lap training)
- Includes continuous ongoing projects in development of the department and cross training as well as the following
- Work safely and proactively identify potential safety concerns; assist with developing and implementing solutions and promoting safe behaviors amongst the team
- Assists customers in making product selections by asking questions and actively listening to identify customer needs
- Visually capable of recognizing and distinguishing letters and numbers and remembering their
- Execute company protocol when ordering, invoicing, and staging parts
- Perform as Store Manager when needed, to include scheduling, ordering and carrying out open/close procedures
8
Experience For Inside / Counter Sales Resume
- Update knowledge of products through self-study and attending product training classes
- Capable of operating point of sale system and cataloging
- Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs
- Check-in and restock freight, including heaving items like brake rotors
- Responsible for selling a broad line of Plumbing, Electrical, HVAC and MRO supplies
- Assist the customer pulling their orders using the self-select counter
- Assists in Store Sales and Gross Profit Targets by aiding the Management team in selling products and services
- Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials
- Prepares cash or charge sales tickets with required ID and processing information in a timely manner. Follows up with all specific record keeping requirements
9
Experience For UPG Counter Sales Associate Resume
- Assembles customer orders from stock and places orders on pallets or shelves or conveys orders to packing station or shipping department
- Responsible for payments received and adhering to all administrative and accounting related procedures
- Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration
- Assist with merchandising products and managing inventory to ensure we have what our customers want, when they need it
- Commit to continuous learning and capitalize on all training and development opportunities in order to grow professionally
- Keeps the company’s best interest in mind when considering or addressing issues
10
Experience For Manager Counter Sales Resume
- Regularly requires carrying objects that are 50 lbs or more using equipment
- Enters customer orders and assists in or handles order fulfillment, expediting and/or changes to existing orders or projects
- Assists in ordering parts to assure availability and assists in maintaining adequate inventory of parts and equipment
- Displays merchandise, suggests selections that meet customer''s needs, and emphasizes selling points of article such as quality and utility
- Delivery driver when regular driver is out and general housekeeping
- To help identify our customer’s needs and requirements and maximise sales by using a proactive face to face approach
- Responsible for receiving freight when the driver is out on delivery
- Assist in the daily functions of the branch, including
- Complete all job prerequisite training
List of Typical Skills For a Counter Sales Resume
1
Skills For Counter Sales Associate Resume
- Leadership, professionalism, organizational and communication skills
- Experience in HVAC sales or other pertinent HVAC experience
- Eloquent phone and face-to-face communication skills
- Computer and internet skills
- Describes/demonstrates products using samples or catalogs showing features and benefits
- Three (3) years of customer facing experience
- Customer service facing experience
2
Skills For Inside Counter Sales Resume
- Experience in HVAC/R industry or equivalent training
- Customer service experience in a customer support or purchasing role
- Computer aptidue important; experience using sales order computer software helpful
- Sales experience in wholesale distribution
- Demonstrate ability to understand customers’ needs—have related sales knowledge
- HVAC distribution experience
3
Skills For Will Call Counter Sales Resume
- Technical Diploma in HVAC/R or at least two years of work experience in the HVAC/R field
- Professional parts experience required
- Operate the store point of sale system
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems)
- Sales & customer service experience, preferably in our industry
- Related inside sales experience
- Strong counter "presence" and the ability to deal directly with customers for a large portion of the day
4
Skills For Counter Sales & Service Associate Resume
- Strong customer-service attitude
- Operate the store point of sale system to search for parts and customer accounts, and to invoice and pull orders
- Inside/outside sales experience required
- Experience in the aftermarket auto parts industry
- Strong customer service with a positive and professional attitude
- Customer experience
5
Skills For Counter Sales Rep Eligible for Bonus Resume
- Counter HVAC experience in wholesale distribution
- A competitive salary between $11.00 to $15.00 based on experience
- Previous construction/industrial sales experience
- Counter and HVAC experience in wholesale distribution
- Counter experience in HVAC
- Experience of Counter Sales in HVAC
6
Skills For Counter Sales Rep Reno Eligible for Bonus Resume
- Counter experience in HVAC wholesale distribution
- Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
- Two years technical customer service experience, preferably business to business
- Multi-task and continually prioritize tasks to be completed throughout the day
- Handle customer complaints professionally and skillfully
- Operates computer to order, enter and retrieve data
- Six months or more of related experience
- Maintain and develop strong relationships with customers
- Paint or body shop experience required
7
Skills For Store Counter Sales Resume
- Know How — automotive knowledge and/or experience
- Operating a cash register, and navigating computer and paper catalog systems
- Preparing for and taking physical inventory
- Working knowledge of MS Office applications including Outlook, Word and Excel
- Outstanding mechanical aptitude and at least 1-3 years general HVAC knowledge required
8
Skills For Inside / Counter Sales Resume
- Outstanding mechanical aptitude and tat least 1-3 years general HVAC knowledge required
- Unyielding belief in our products, services and partnership capabilities; know the needs of customers and provide simple, but creative solutions
- Helping organize displays
- Keeping an accurate till
- Taking calls from customers to sell product
9
Skills For UPG Counter Sales Associate Resume
- Assisting sales reps with orders
- Preparing job quotations
- Cleaning in shop and office as directed
- Mixing paint with precision
- Helping customers with their auto body and finish questions
- Sharing knowledge about auto part features, benefits and warranty info
10
Skills For Manager Counter Sales Resume
- Helping team members in our fast-paced retail stores
- Generating invoices, purchase orders, and inventory reports
- Ensuring security of products on sale
- Processing paperwork accurately and in a timely manner
- Operating a cash register, computer and paper cataloging systems and processing daily paperwork and forms
- Coordinating sales follow-up including start-up service administration, solutions to delivery or shipping problems
- Answering F2F & telephone enquiries whilst conforming to Company policy
- Servicing customers at the counter
List of Typical Responsibilities For a Counter Sales Resume
1
Responsibilities For Counter Sales Associate Resume
- Effective communication in person and over the phone
- Warehouse responsibilities including forklift operation
- Apply creativity to organically grow sales through local marketing efforts, sales promos, and local trade associate involvement
- Monitor and adjust stocking Min/Max levels to ensure proper levels of inventory on hand at all times
- Motivated to learn product & selling techniques
- Work in a fast pace environment, making frequent trips from counter to warehouse area
2
Responsibilities For Inside Counter Sales Resume
- Marks and stores parts in the counter according to prearranged system
- Assists in identifying adequate inventory levels
- Monitor and adjust stocking Min/Max levels to ensure proper levels of inventory on hand at all times
- Responsible for keeping work area and store clean as a team
- Drives sales by having maintained current knowledge of all portfolio offerings and leverage technical knowledge to provide value propositions to the customers
- Prepare pricing or quotes, input order
- Continue product and customer service training
- Responsible for promoting sales of HVAC replacement components and aftermarket products to our Dealer Network and HVAC Contractors
3
Responsibilities For Will Call Counter Sales Resume
- Self-manage, show initiative and be comfortable meeting the public
- Aids Management team in enforcing Safety Regulations
- Evenings: 3pm-11:30pm (closing)
- Contribute to hitting company goals
- Help with stocking product and inventory cycle counts when necessary
4
Responsibilities For Counter Sales & Service Associate Resume
- Keeps abreast of new product information and upcoming product promotions
- Handle incoming customer phone calls
- Pick customer order from warehouse and bring to counter
- Customer order maintenance, including CPU backorders
- Maintain yard housekeeping and organization
- Management and administration of all related shipping and inventory documents
- Generate Bills of Lading for customer orders
5
Responsibilities For Counter Sales Rep Eligible for Bonus Resume
- Assists in organizing counter days
- Makes proactive telephone calls to potential new customers and existing customers
- Utilizes Eclipse program for pricing structure and order entry
- Able to use the adding machine and process cash, check and credit card transactions
- Knowledge of Distribution Center pricing programs
- Interpret marking reports, analyze KOB’s, products, and customers
6
Responsibilities For Counter Sales Rep Reno Eligible for Bonus Resume
- Automotive product and application knowledge, including ability to read manufacturer catalogs
- PC / proprietary proficiency for data entry and utilization of business application software including web browsers & internet search engines
- Perform basic mathematical calculations required to accurately complete assigned tasks (discounts vs. markup, customer pricing, etc)
- Interested in building a career in the electrical products industry
- Help maintain the cleanliness of the store, keeping it neat, organized and safe at all times
- Regularly requires carrying objects that are 50 lbs or more by hand
- Clean driving record (position also serves as a backup delivery driver)
7
Responsibilities For Store Counter Sales Resume
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
- Ability to routinely move up to 60 pounds and move more than 60 pounds with the aid of material handling
- Routinely move up to 60 pounds and move more than 60 pounds with the aid of material handling equipment
- Routinely lift up to 30 lbs. and occasionally lift with the aid of material handling equipment from 30 – 80 lbs
- Provides assistance to customers both in the store and via phone including, but not limited to, price verifications, exchanges and returns, and special orders
- Passion for supporting a customer service oriented business environment
8
Responsibilities For Inside / Counter Sales Resume
- A positive attitude that likes working with people
- Apply suggestive selling techniques and up sells to current and prospective customers
- Assists delivery driver with unloading material
- Familiarity with automated order entry systems & PCs running Windows-based software
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty's policies and procedures
- Coach CSR's to improve performance and train new CSR’s when needed
- Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store’s pricing methods
9
Responsibilities For UPG Counter Sales Associate Resume
- Provides sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring good appearance of store and displays
- Working with purchase orders
- Inside and telephone sales
- Backup delivery driver (cabover box truck)
- Work with customers at the front counter and inside sales office
- Stock the counter & warehouse areas
- 401k Retirement Benefit with company match
- Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other
- Offer and sell all of Steiner’s products, services, and solutions and market all divisions respectively
10
Responsibilities For Manager Counter Sales Resume
- Possess ASE Parts Specialist (automotive) certification—( after 2 years of counter exp)
- Develop and broaden relationships with key commercial and fleet accounts
- Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders Pull and prepare inventory orders for customer pick up or delivery
- Serve as a backup driver when regular drivers are out absent or on vacation
- Ensures up-sell opportunities are sought-out and presented on each transaction
- Able to lift heavy objects, up to 50#, frequently, up to 75# occasionally, with full motion range
- Team oriented individual with ability to work under pressure
- Prepare customer sales ticket and charge accordingly
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