Consultant, Process Resume Sample
Ivory Heidenreich
81540 Neoma Viaduct,
Phoenix,
AZ
+1 (555) 303 5603
Work Experience
Senior Consultant, Process Improvement
08/2015
-
PRESENT
Chicago, IL
- Act as Subject Matter Expert (SME) for the Lending Products (Scored and Risk Rated) portfolios with in Business Banking
- Lead various projects and initiatives including the gathering, documentation, validation and business requirements, ensuring data currency and integrity and consistency with the strategic direction of Business Banking
- Participate in business partner initiatives and ensure work packages are delivered on time, contain appropriate controls to mitigate risk, and with quality, as agreed to by business partners ( i.e. Risk, Legal, IBCS, Audit, etc)
- Work with the Business Information Management team through the RFPC process including, identifying and preparing changes to procedures manuals ensuring sustainable processes are written in Clear Language so processes are understood by the end users
- Assess processes from an "end-to-end" experience ( including Client, Lender, Risk Management and Global Operations)
- Provide business analysis support through Requirements design, External Design, Testing. Review and sign-off on test plans/requirements, variance review and resolution. Participate in Implementation (Shakedown & user verification) Warranty and Post Implementation
- Provide regular reporting to Director / Project Manager / Senior Management when required and monitor implementation of projects within LP&SS or work packages to ensure success
- Detailed working knowledge of a wide variety of production processes and asset optimization analysis
Consultant, Process Management
04/2010
-
06/2015
Detroit, MI
- Present best practices and draft a concept note on the role of a budget office in the Parliament
- Process Control and Application Consulting including technical strategy input to sales teams
- Product and/or Application Demonstrations
- Sales Call and Customer Visit Support including site walk downs
- Review/Clarification of project requirements, specifications and system architecture
- Provide assistance to Delivery Partner in developing proposals
- Support economic benefit and ROI development as a function of proposed solution
Junior Process & Control Consultant
07/2004
-
10/2009
Houston, TX
- Experience in writing reports on energy audits, process audit and asset optimization
- Good communication skills to be able to present a case briefly and logically, influencing and negotiating skill to motivate various colleagues to work towards a common goal
- Conduct the review and analysis of the annual state budget
- Provide assessment of the draft law on state budget based on World Bank’s Principles of Good Budgeting, OECD’s Best Practices for Budget Transparency, and IMF’s Code of Good Practice on Fiscal Transparency
- Coach members of the Committee on Budget in the process of the review of the annual state budget
- Develop a concept note on enhanced role of the Parliament in budget review process
- Draft Committee on Budget rules and a workplan for the budget review process
- Deliver a training for MPs and parliament staff on effective techniques of budget drafting, review and analysis
- Organize mock hearings on budget issues with participation of civil society organizations
Education
Boise State University - Twin Falls Campus
1999 - 2003
Engineer's Degree in Accounting
Professional Skills
- Prior experience in Retail or Wholesale Banking operations and Process Engineering training (e.g. Six Sigma or Lean manufacturing concept)
- Proven experience in engaging diverse stakeholders in state budgeting exercises and gender responsive budgeting - up to max. 15 pts.
- Previous experience supporting Parliaments in budget review and gender responsive budgeting process is a strong asset - up to max. 20 pts.
- Well-developed influencing, presentation, and communication skills, both written and oral
- Relevant professional experience in the field of state budgeting and/or gender responsive budgeting - up to max. 30 points
- Established experience in designing capacity building programmes related to state budget process - up to max. 25 points
- Prioritize and manage own workload in order to deliver results
How to write Consultant, Process Resume
Consultant, Process role is responsible for software, modeling, techniques, negotiation, presentation, manufacturing, retail, finance, training, architecture.
To write great resume for consultant, process job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Consultant, Process Resume
The section contact information is important in your consultant, process resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Consultant, Process Resume
The section work experience is an essential part of your consultant, process resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consultant, process responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consultant, process position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Consultant, Process resume experience can include:
- Previous purchased services, support servivces or consulting experience required. Prior experience with project coordination or management is also necessary
- Strong communications/ presentation skills, verbal and written
- Strong Process Control experience and knowledge
- Participate in all phases of projects by providing leadership in problem solving efforts to improve client experience, improve cycle time and reduce cost
- Experience with process mapping/process improvement
- Practical process or applications engineering experience in industry
Education on a Consultant, Process Resume
Make sure to make education a priority on your consultant, process resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consultant, process experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Consultant, Process Resume
When listing skills on your consultant, process resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical consultant, process skills:
- Evaluating the design and operating effectiveness of Client’s internal control environment
- Knowledge of and experience employing best-practice change management methodologies, including Lean Six Sigma and/or Project Management
- Knowledge of and experience using SIMUL8 modeling software
- Experience with conducting comprehensive data gathering and analysis to identify problems and opportunities
- 3 – 5 years of experience with either Six Sigma or Lean Manufacturing concepts, specifically Kaizen, 5S, and/or PDCA improvement methodologies
- Experience with using organizational analysis to optimize processes or operations
List of Typical Experience For a Consultant, Process Resume
1
Experience For Consultant, Process Management Resume
- A NQF Level 6 or equivalent qualification
- CIA or equivalent (CIA, CPA or Green Belt) required within 24 months
- Knowledge of business transformation or process improvement methodologies
- Navigate ambiguity successfully and drive productivity and solutions
- Seven years of relevant audit – operational or financial
- CIA, CPA, CISA and/or Green Belt required within 24 months
- Partner with our internal clients to understand their business needs and challenges
2
Experience For Process & Policy Consultant Resume
- Technical Criteria weight – 60% (300 points)
- Financial Criteria weight – 40% (200 points)
- Lead and/or participate in the documentation and development of the current state assessment identifying sources of information, detailed process descriptions, process stakeholders and pain points/opportunities for improvement
- Lead and/or participate in the documentation and development of the future state including roadmap design, conducting cost/benefit analysis, establishing performance metrics and identifying risks (and their mitigation) to support implementation of the new process
- Lead and/or support projects to completion within required timelines ensuring appropriate artefacts are delivered on time and as committed and project statuses are produced as required
- Good project management capabilities
3
Experience For Consultant, Process Optimization Resume
- Participates in the design, development and implementation of strategies and tactics for effective and efficient process management and continuous improvement
- Provide "informal" leadership, coaching, etc. on routine and non-routine issues for more junior members
- Champion CIBC values and provide support in a manner consistent with the highest quality standards and CIBC objectives. Act as a Brand ambassador for Enterprise Process Management to help build and grow the practice, capability, and reputation of the team
- Lead others through change including new system enhancements
- IT Asset management and/or IT Hardware (HW) Procurement
4
Experience For Consultant, Process Engineering Resume
- Fluent in English is imperative
- Provides guidance and advice to front line managers and Directors on process management and continuous improvement and tactical implications to process of business decisions
- Presents formal recommendations to senior leaders
- IT Process development
List of Typical Skills For a Consultant, Process Resume
1
Skills For Consultant, Process Management Resume
- Innovation: Strong interest in innovation, finding better tools and ways of completing current work
- Demonstrates an understanding of a major process flow, its components and issues
- Experience in having relationships with Navy or Marine Corps leadership and personnel
- Leadership credibility with experience influencing Senior Leadership
- Experience with management consulting
- Communicating easily in a multicultural environment
2
Skills For Process & Policy Consultant Resume
- Developed ability to influence thinking/behaviors of others taking into account the needs of various stakeholders
- Utilize creative thinking to modify or select the most suitable approach that results in providing CIBC with optimum solutions to business issues/challenges
- Assess front-to-back business processes with a view to optimizing and creating transformational opportunities
- Architect solutions for specific banking products and channels with an understanding of the client’s global strategy
- Proficiency in MS Office (Excel, Word, PowerPoint, Visio, Access, Project) and Minitab for documentation, modeling and analysis purposes
- Understand, monitor, update, or enhance existing business processes
- Develop a full range of viable opportunity levers and support the business in implementing agreed solutions to achieve agreed benefits
- Understand and adapt to changing roles within the business and industry
- Travel globally 20 - 40% of the time, including extended stays
3
Skills For Consultant, Process Optimization Resume
- Attentiveness to detail, precision
- Flexible attitude to changes occur
- Support customers with development of engineering standards, methods and guidelines related to the application of Rockwell Automation’s Process technologies
- Represent the technical aspects of our products and system supporting sales presentations and demonstrations at customer sites
- Provide problem analysis and process simplification recommendations and assess risks and opportunities for enhancing process management capabilities
- Lead or participate in workshops to identify sources of information, detailed process descriptions, interpret facts and information to understand the current state and business requirements
- Manage project management documents as directed by the Engagement Lead including (Letters of Engagement, Project Charters, work breakdown structures, etc.)
- Proven experience in organizing, facilitating and conducting seminars, trainings and workshops with state institutions/agencies/organizations, on budgeting issue - up to max. 20 points
4
Skills For Consultant, Process Engineering Resume
- Experience of advisory work on parliamentary development or practical experience as Member of Parliament or parliamentary staffer is a strong advantage - up to max. 15 pts.
- Experience in comparative analysis, research, assessment on the implementation of the international legislation and policies - up to max. 15 pts.
- Certification or eligibility for certification as a Green or Black Belt (Lean/Six Sigma) would be considered a strong asset
- 3 – 5 years of project delivery experience in a medium to large financial services institution
- Develop strong working relationships with internal and external business partners
- Interview - up to max. 140 pts
- Knowledge of approaches, tools, techniques for recognizing, anticipating and resolving organizational, operational or process problems. Analyzes and synthesizes information and devises alternative resolution strategies and associated pros and cons
- Establish and maintain healthy working relations and partnerships with internal clients, vendors, and peers. Participates in negotiating the terms of the business relationship
- Analyze situations fully and accurately, and reach productive decisions. Uses effective decision-making approaches such as consultative, command, or consensus
5
Skills For Process Excellence Consultant Resume
- Understand, monitor, update, or enhance existing business processes. Demonstrates an understanding of a major process flow, its components and issues
- Well developed knowledge of the practices, procedures and principles of project management, sufficient to analyze detailed concepts, and apply these in a range of related subjects or functional areas
- Maintaining balance between short-term demand and long-term objectives
- Develop analytical, problem solving and decision making skills with the ability to interpret external client / field needs and recommend functional and cost effective solutions
- Developed knowledge of Business Lending and supporting legacy systems (CLASS, Business CLASS, LAS, ICAP, CEAS, MIF)
- Knowledge of Microsoft Office including Word, PowerPoint and Excel
6
Skills For Consultant on Parliament & Budget Process Resume
- Knowledge of commercial banking would be an asset
- Proficiency in Excel, Word, PowerPoint and Visio for documentation, modeling and analysis purposes
- Knowledge of Visio would be considered an asset
- Knowledge of process management and the ability to create/manage end to end processes consistently, predictable and repeatedly
- Knowledge of Process Engineering (Lean and Six Sigma) Methodology and Tools (DMAIC, Process Maps, QFD, FMEA, Value Add Analysis, CTQ Matrix, etc.) would be considered an asset
7
Skills For Consultant Process Excellence Resume
- Demonstrated team player qualities with the ability to lead and motivate others
- Knowledge of internal CIBC systems and applications specific to own unit (e.g. COINS, ADP, SWIFT)
- Knowledge of OFSI, FINTRAC, US Treasury regulations
- In-depth knowledge and understanding of the OECD’s Best Practices for Budget Transparency, World Bank’s Principles of Good Budgeting and IMF’s Code of Good Practice on Fiscal Transparency
- Financial proposal (in USD), specifying a fee per day and total requested amount including all related costs, e.g. fees, per diems, travel costs, phone calls etc.
- Duly filled in and signed Personal History Form (P11) and at least 3 names for a reference check
- Read, analyze and interpret financial reports, and legal documents
- In process improvement/transformation, consulting (internal or external), or process engineering, with preference being given to experience delivering projects in the financial industry
- Experience successfully applying Business Process Management, Six Sigma, or Lean concepts
8
Skills For Consultant Process Project Managers Resume
- Problem Solving skills: knowledge of and experience with approaches, tools, techniques for recognizing, anticipating and resolving organizational, operational or process problems. Analyzes and synthesizes information and devises alternative resolution strategies and associated pro's and con's
- Interpersonal Relationship skills: knowledge of and experience with approaches, tools and techniques for working with and leading individuals and groups in a constructive and collaborative manner. Ability to establish and maintain healthy working relations and partnerships with business partners, vendors, and peers
- Decision-making and critical thinking skills: knowledge of and experience with tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems. Ability to analyze situations fully and accurately, and reach productive decisions
- Technical skills: proficiency in MS Office (Excel, Word, PowerPoint, Visio, Access, Project) and Minitab for documentation, modeling, and analysis purposes. Knowledge of and experience using SIMUL8 modeling software would be considered an asset
- Communication skills: well-developed presentation and communication skills, both written and oral, and ability to effectively negotiating with and influence stakeholders
9
Skills For Senior Consultant, Process Improvement Resume
- Time-management skills: ability to effectively manage multiple activities of varying complexity while under time constraints
- Implementation process designs, automation and simplification
- Clear achievement of agreed measures of success
- Demonstrable program sustainability and scalability Achievement of Channel Sales Operations strategic and performance goals
- Certified Business Analyst Professional (CBAP) and Lean Six Sigma Green Belt Certifications
- Experience with federal financial regulations to include OMB Circulars (A-11, A-123, A-50, A-127, and A-136), Federal Managers’ Financial Integrity Act (FMFIA), and Federal Financial Management Improvement Act (FFMIA)
- Lead process and data analysis to support decision-making and reporting and present information to various stakeholders
- Six Sigma Certification (green, black, or yellow) required
- Determine business priorities and objectives through consultation, and provide operational advice and guidance to management and business partners in formulating effective problem-solving approaches
10
Skills For IT Technology Consultant for Asset Management Process Resume
- Support projects of a moderate to high level of complexity, lead components of strategic initiatives, or conduct reviews related to Business Process Management
- Lead and/or participate in work with process transformation teams to analyze, interpret, document and produce business insight that is related to the incumbent’s area of specialization, and ensure proposed recommendations are properly validated and communicated
- Lead and/or conduct broad-based research of moderately complex business information to support process and data analysis activities
- Work collaboratively within a cross-functional project team while providing support to Senior Consultants leading the process initiative/work package and overseeing the work of Senior Analysts/Specialists
- Lead and/or support development of executive-ready presentations to summarize findings and recommendations in a concise manner
- Work collaboratively with business partners leveraging their resources to gather information by leading and/or participating in process observations, time studies, and process mapping activities
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