Computer Repair Technician Resume Sample
Iva Watsica
57719 Titus Circles,
Philadelphia,
PA
+1 (555) 903 2990
Work Experience
Computer Repair Technician / Group Leader
02/2017
-
PRESENT
New York, NY
- Maintains a high standard of productivity by completing priority planned work quickly and accurately
- Ensures customer files are updated and complete in RUSCOMP
- Communicates with Part Specialists and/or Claims Agents as required
- Proactively seeks out vendor information related to service advisories, new models and repair trends
- Capitalizes on financial opportunities by promoting incremental sales through RUSCOMP communication
- Assists in the shipping and receiving of customer units and vendor parts using established procedures as needed
- Establishes and maintains service excellence by assigning the highest priority to customer satisfaction
- Facilitates training with store Resident Technicians as needed
Computer Repair Technician
01/2013
-
10/2016
Houston, TX
- Attends weekly meetings and participates in Technician Calls
- Properly secures company and customer assets and physical inventory and follows all loss prevention and key control procedures
- Identifies and communicates suggestions for improvements in all areas of the business
- Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to National Manager, Warranty Depots
- As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked prior to leaving the premises
- Repair and maintain all pharmacy and front-end store technology hardware such as computers, cash registers, servers, printers, etc. with a high level of accuracy
- Maintain an accurate and sufficient inventory of repair parts for adequate repair needs as well as devising solutions for obsolete parts no longer needed
Shift Computer Repair Technician
04/2006
-
11/2012
San Francisco, CA
- Establish a positive service oriented work environment with Repair and Field Technicians and all other Corporate support teams
- Maintain accurate records relating to repairs, asset transfers and technical documentation as well as all administrative tasks assigned
- Keep up to date with current technology repair techniques and procedures
- Supports engineering activities such as design, test, check-out, modification, fabrication and assembly of prototype electro mechanical systems, experimental design circuitry, laser/light transmission devices or specialized test equipment
- Open to new ideas and can serve as a champion for change and acts to support change when directed from management
- Constructs, troubleshoots, adjusts, tests, diagnoses, and maintains equipment, components, devices, or systems
- Performs a variety of equipment/process operations involving an application or technical skills in a specific area (electrical, software, manufacturing, etc.)
- Interprets complex engineering drawings, diagrams and schematics, and understand the necessary interfaces
Education
University of Phoenix - Cypress Creek Learning Center
2001 - 2005
School's Degree in Technology
Professional Skills
- Mobility and networking experience from a support perspective and user support
- One (1) year of experience in trouble shooting computer hardware required
- One (1) year of experience in computer repairs required
- Experience with computer repair
- Working knowledge of LAN/WAN components, usage, basic operating principles and network printing
- Knowledge and understanding or microcomputer workstations (IBM and MacIntosh), related peripherals and basic operating principles
- Establish and maintain effective and cooperative working relationships; to work in a team environment sharing workloads and responsibilities
How to write Computer Repair Technician Resume
Computer Repair Technician role is responsible for assembly, design, planning, shipping, printing, training, negotiation, communications, mechanical, inventory.
To write great resume for computer repair technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Computer Repair Technician Resume
The section contact information is important in your computer repair technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Computer Repair Technician Resume
The section work experience is an essential part of your computer repair technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous computer repair technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular computer repair technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Computer Repair Technician resume experience can include:
- Demonstrates leadership and initiative in actions
- Performs complex system level troubleshooting to component level
- Utilizes a variety of systems to perform design and processing functions
- Maintain accurate records of work in process, work completed, inventory control and asset management tracking
- Assists in development of revised product and programs
- Defines complicated /unique preventative maintenance tasks
Education on a Computer Repair Technician Resume
Make sure to make education a priority on your computer repair technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your computer repair technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Computer Repair Technician Resume
When listing skills on your computer repair technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical computer repair technician skills:
- Break fix of mobile devices including cell phones and tablets
- Promotes, suggests and sells quality Tech services and peripheral upgrades through regular customer contact and supporting a base of stores
- Familiarity with Apple products, and Apple OS
- Familiarity with Windows based products
- Maintain parts inventory; order parts and supplies as necessary
- Communicates with customers (internal and external) regularly to discuss service events, provide updates and support
List of Typical Experience For a Computer Repair Technician Resume
1
Experience For Repair Technician, Computer Hardware Resume
- Works with associates in other departments and understands cross-functional relationships
- Adjusts, installs and maintains equipment, components, devices or systems
- Analyzes results and implements procedures for problems
- A wide and comprehensive acquaintance with, and strong understanding of, both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered
- Contacts involve planning and preparation of the communications, require skill, tact, persuasion and/or negotiation to accomplish the objectives of the communications
- Strong proficiency in application and interpretation of complex specifications, requirements, standards and practices
List of Typical Skills For a Computer Repair Technician Resume
1
Skills For Repair Technician, Computer Hardware Resume
- Communicate effectively (verbal and written) with district personnel of all levels
- Ability Accountable to ensure the prevention and resolution of customer issues and store escalations
- Professional certifications for the repair of various microcomputers, peripherals, LAN/WAN components and low-voltage cabling including, but not limited to IBM, Hewlett Packard, Apple, MacIntosh, Dell and Epson
- Physical ability to lift up to 65 pounds to chest height
- Install and configure microcomputer workstations, peripherals, printers and LAN/WAN components
2
Skills For Shift Computer Repair Technician Resume
- Diagnose equipment and/or printer failures, replace defective components in field if possible or return to shop for repair, install loaner equipment, return and reinstall repaired equipment
- Diagnose LAN/WAN failures, repair or replace equipment
- Perform preventive maintenance of microcomputer, peripherals, and all types of printers
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