Commercial Services Manager Resume Sample
Maiya Jenkins
6185 Breana Lakes,
New York,
NY
+1 (555) 409 2324
Work Experience
Commercial Services Manager
10/2015
-
PRESENT
Dallas, TX
- Work as part of a cohesive account team, including Sales, pre and post-sale technical teams, order management, and other teams in a demanding environment
- Establish multiple, internal working relationships within various levels of the organization, and act as steering committee to identify and address issues
- Act as facilitator between sales support, construction, field operations, etc. throughout the sales and installation processes
- Participate in customer kick-off calls and other planning sessions as it relates to sales and installation
- Prepare daily, weekly, monthly sales status updates on assigned orders
- Knowledge and understanding of multi-site processes
- Assist with order flow, project and order management, installations, changes, etc
- Proactively manage all aspects of projects and other requests to completion
- Effectively solve problems independently; manage complex issues and escalations
Services Commercial Manager
06/2010
-
07/2015
Chicago, IL
- Take initiative and think creatively and critically to identify process gaps
- Aggressively research various and multiple avenues to find resolution to an issue when one is not readily available
- Excellent verbal and written communication skills, including proficiency in Microsoft Office
- Strong writing and Microsoft Excel skills at a proficient level required from a administrative perspective
- Flexibility when it comes to tasks, priorities, schedule, and travel
- Working with Ericsson’s regional Commercial, Sales and Delivery organizations to enshrine best practice and industrialization of our offerings through use of assets across all areas of our business
- Daily review audit recaps and SVR (Sold Vehicle Report)
- Daily review of the Credit Summary
Manager of Commercial Services
11/2007
-
12/2009
Houston, TX
- Daily review of Past Due Commercial Loans Report
- Review and resolution of the month end Interest Report and Curtailment Report
- Review and resolution of the Left Over report for New Vehicles
- Review of year-end accountant prepared statements and/or tax returns
- Robust numerical, economic, market, and industry analysis skills
- Execute and manage the collection of relevant business and industry trend information and to analyze the information effectively by applying numerical and strategic analysis techniques
- Market size estimation and projection
- Assessment of market dynamics, including regulatory, economic, and technological shifts
- Evaluation of competitive landscape and potential sources of competitive advantage
Education
Ohio State University - Marion Campus
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong problem solving, research, analytical and reading comprehension skills
- Excellent account management and planning/project management skills
- Demonstrated in-depth analytical and report writing skills
- Proven data mining and analytical skills, as well as knowledge of regression analyses and aptitude with SQL
- Demonstrated Telecommunications industry (or related field) experience in large, complex, multi-vendor, rapidly changing environments
- Financial background and analytical skills
- Implement and operate systems to identify and mitigate operational risk issues, including acting as the Unit’s designated anti-money laundering officer
How to write Commercial Services Manager Resume
Commercial Services Manager role is responsible for analytical, microsoft, finance, credit, training, procurement, analysis, reporting, research, telecom.
To write great resume for commercial services manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Commercial Services Manager Resume
The section contact information is important in your commercial services manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Commercial Services Manager Resume
The section work experience is an essential part of your commercial services manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous commercial services manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular commercial services manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Commercial Services Manager resume experience can include:
- Implement effective controls, reporting and management of the Capital approval, expenditure and budgeting process
- Develop and implement effective financial controls, accountability and accuracy to ensure integrity of financial reporting internally and externally
- Good knowledge base on the NHS Procurement landscape and Future Operating Model essential
- Experience in consultative and solution selling into the NHS preferable
- Previous mine site finance / accounting experience
- Proven ability to deliver results and act as a change agent
Education on a Commercial Services Manager Resume
Make sure to make education a priority on your commercial services manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your commercial services manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Commercial Services Manager Resume
When listing skills on your commercial services manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical commercial services manager skills:
- Financial acumen capable of effective and efficient development, tracking and reporting of budget/budget expenditure
- Customer-facing with experience of pricing and contractual negotiation
- Experience working in a highly collaborative, matrixed environment and developing relationships across
- Sound understanding and experience of the principles and practices in accounting
- Experience in Finance, Planning and Analysis
- Extensive experience in managing external contractual relationships, preferably in a Telecommunications field
List of Typical Experience For a Commercial Services Manager Resume
1
Experience For Services Commercial Manager Resume
- Develop and support implementation of tracking mechanisms for concentrate deliveries, high uranium blending and limits, haulage contractor performance, and concentrate marketing performance
- Significant experience (10 years) in a Senior or Managerial accounting role
- Proper drafting of the Support contracts, with assistance of Contracts Managers
- Provide leadership and support to development of IT policy, procedures and compliance
- Provide leadership and direction for development of camp management services, contractor management, travel, accommodation and site services
2
Experience For Commercial Services Portfolio Manager Resume
- MS Word, Excel and Outlook
- Lead and manage the Tendering and Contracts function for all individual franchise and cross franchise opportunities in accordance with the Stryker Leadership qualities
- Maintains highest levels of engagement across all teams and supports them with their development
- Ensures that all tender responses and framework offerings are managed in accordance with Stryker UK SOP. Development of high quality bid / framework responses
- Leads engagement with NHS Trusts for selected Cross franchise opportunities. Engages with senior Trust multi-disciplinary stakeholders (Procurement, Finance, Operations) delivering cross-divisional pricing models
- Delivers advice and knowledge to the franchises on all things relating to bidding and contracting within the NHS procurement landscape and Future Operating Model. Is a point of contact with senior Category Tower stakeholders
3
Experience For Manager of Commercial Services Resume
- Supports franchises with contractual related issues/disputes with positive resolutions and outcomes
- Background in Tender, contract management or similar Commercial/Business Services/finance operations role essential
- Develop specification and evaluation of all new operational support requirements in conjunction with internal stakeholders
- Review vendor commercial offers and identify Support contract cost drivers and analyse the vendor proposed price variation
- Comprehend and interpret contract documents and associated terminology, including service level exhibits, statements of work, and other commercial terms and conditions exhibits
- Overall technically astute
- Sales and Marketing - In house sales function. Acquire information regarding customer’s final application and consumption for the sales team. Supply new customers with product information, incl. packaging, pricing, availability and acquiring technical help as needed. Identify new customers using resources available while consultative selling (to include up-selling)
- General– To communicate and provide information on all areas of the perlite business to other departments. Maintain all departmental filing systems, including customer files. Recommend changes to policies and establish procedures that affect immediate organization’s operation. Act as counsellor to top management and customers on advanced sales research studies and applications
- Support and actively engage in implementing Stewart’s goal to be a sales focused organization by working in conjunction with the Regional Sales Director and Business Development Officers (BDOs) in pursuit of the appropriate business opportunities and identifying new sources of business. Accompany BDOs on sales calls or meetings with existing and potential clients as needed
List of Typical Skills For a Commercial Services Manager Resume
1
Skills For Services Commercial Manager Resume
- Strong and proven people management skills
- A good understanding of the telecommunications sector supply chain
- Organize and prioritize job tasks to meet deadlines
- Experience within the wholesale, enterprise or content segment of the telecom industry
- In depth knowledge and experience in Contract and Financial Management
2
Skills For Commercial Services Portfolio Manager Resume
- Demonstrate always Company core values and ensure adherence to Environment, Health and Safety and Community company policies
- Demonstrated ability to lead a team safely and improve team safety awareness
- Demonstrated application of continuous improvement ideas
- ERP systems experience – e.g. Pronto
- Strives to continuously improve tools and systems for effective commercial services support to the franchises
- Strong collaborator and communicator across complex matrix organizations able to build trust and influence senior stakeholders within Stryker
- Willing to travel across the UK and at short notice
- Managing a selected portfolio of Vendor support agreements
- Assist in providing coverage and growing your team’s shadow portfolio and document activity in CARMA
3
Skills For Manager of Commercial Services Resume
- Successfully managing internal stakeholders and Vendor relationship through managing expectations
- Oversees Contract Monitoring program and oversees consistency in pricing policies across all routes to market
- Sound knowledge & understanding of contractual Support agreements
- Support sales in deal closing process as & when appropriate
- Document and share project learning’s for continuous improvements
4
Skills For Commercial & Pricing Manager IT Services Associate Director Resume
- Partner with regional LFO teams to solve specific regional performance reporting and ad hoc analysis
- Implement structured review of contract management processes, tendering and contract accountability
- Provide support and leadership in ensuring efficient delivery of concentrates to smelters
- Supports the Director, Strategic Capabilities with scoping out managed service opportunities within the NHS
- Follow Procurement Sourcing process to ensure competitiveness of vendor support offers, to optimise value to Optus
5
Skills For Commercial Manager, Shared Services Resume
- Plan and execute the renewal of the existing support agreements before contract expiry,
- Develop comprehensive price benchmarking, clean sheet cost analysis and negotiation strategy to reduce support fee
- For Manager) and 10 or more years (for Sr. Manager) in or with pharma/biotechnology
- Successful, multi-year track record in indirect procurement (services)
- Current with market trends and understands implications to our group
- Grow Contribution to Profit (CTP) of the Unit’s Portfolio
- Coach Commercial Banking team in meeting business development targets by recommending alternatives in structure or pricing to meet the needs of customers and to adhere to TD’s risk management policies and credit appetite
6
Skills For Commercial Professional Services Manager Resume
- Experience in complex deal pricing and Excel modelling (preferably Excel VBA standard)
- Interpret and apply TD’s risk management strategy (both credit and operational
- Able to communicate clearly, confidently and efficiently with all areas of the business, from sales teams to CFO
- Able to create new tools, reports and processes to improve efficiency and insight
- Adaptive to system, process and market changes
- Energy, drive and clear ambition to grow business
- Understand and negotiate contractual support agreements on behalf of end user technical operational groups
- Analysis: Calculates impact of pricing changes on gross margin, business case discounts, rebate programs and profitability. Compares data against market practice trends. Projects impact of pricing changes on profitability, ROI and growth rates
- Trends: Identifies and communicates trends in pricing, and proactively makes recommendations for management decision making. Provides product management and marketing with periodic feedback regarding market and competitive data
7
Skills For Manager, Field Services Commercial Business Resume
- Contract Negotiation: Negotiates payment terms, MSAs and service schedules. Manages contract workflow and provides red line contracts back to legal, sales, and customer. Escalates moderately complex issues to legal or commercial services
- Sound commercial judgment and an ability to generate creative solutions to problems; ability to identify potential market opportunities
- Use appropriate business tools e.g. SFDC, Tableau, White Paper Big Machines, workflow documents, etc
- Schedule, participate and lead kick-off meetings and commercial risk reviews to gain Senior and Executive Management approvals where necessary (Prospect, Pre-tender, Bid to win, Contract)
- Identify appropriate qualifications/exceptions and support negotiations through to contract award and handover to OTR (Contract Delivery)
- Ensuring deal propositions are commercially attractive to client and Cognizant – ensuring that Cognizant’s financial targets are appropriately factored into the deal
- Developing and contributing to improving the organization’s commercial expertise
- Establishing & effectively communicating the commercial engagement model for strategic engagement pursuits and assisting in developing Cognizant’s overall pursuit management framework/process; and
- Order Processing – Receive order via fax, phone or e-mail, send confirmations, fax orders to warehouse, make sure B/L received once order has shipped and process order through from ‘released’ to ‘delivered’ status in ERP (AX, SAP)
8
Skills For Commercial Manager, East Region, WW Services Resume
- Credit- Work closely with Credit dept. on the following issues: Receipt of ‘cash in advance’ payments, credit hold orders, new customers credit applications and limits, correct posting of cash receipts, short pays, past due accounts, collections
- Rail Tracking- Monitor appointed customers’ railcar inventory from shipment to delivery using the Rail tracking tool and contact necessary parties with any late or bad ordered cars
- Propose and support formal R2 to obtain pricing and contract deviation approvals where required (regional and HQ)
- Use appropriate business tools e.g. SFDC, Tableau, CMR, JCE, White Paper, Big Machines, workflow documents, etc
- Works with the Field Service Center leadership, CEI Fleet, and Atlanta People Services to determine the optimal usage for Cox’s Workforce Management & Quality Control platforms
- Prepare temporary increase requests as needed
- Prepare departmental requests for interim approvals and new deals
- Completion of scorecards for departmental requests
- Adjust risk ratings as necessary
9
Skills For Commercial Shared Services Operations Manager Resume
- Adjust collateral structure as necessary
- Partner with Data, Strategy and Insights (DS&I) and Risk to build robust reporting and deep dive (market/customer segment/product etc.) analytics to understand trends in the business
- Provide ad-hoc support for senior leadership presentations, including presentation of material
- Partner with Global Information Management and Technology to influence the future of analytical tools and data for GCS Finance
- Provide a leading role in development of effective cost management, understanding and control within the site leadership team through the monthly cost control meetings
- Ensure appropriate financial controls are in place as per SOX reporting requirements
10
Skills For Commercial Services Product Marketing Manager Resume
- Provide leadership and accountability for the budget and forecast processes to ensure meet deadlines on time and completion of structured budget process
- Ensure compliance with tax, legislative and statutory requirements are met
- Provide effective direction and leadership to the Supply Chain function to ensure that effective controls are in place for management of warehouse inventory, procurement and logistics
- Provide guidance and input into contractual negotiations, resolution of contractual issues and assistance to contract representatives to ensure Barrick’s interests are maintained at optimal outcome
- Provide leadership and direction for development of strategic improvements in the Supply chain functions
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