Club Attendant Resume Sample
Lewis Pfeffer
72773 Welch Inlet,
New York,
NY
+1 (555) 245 9941
Work Experience
Club Lounge Attendant
10/2017
-
PRESENT
New York, NY
- Make decisions and work independently; Ability to multi-task
- Excellent follow-through and focus; Flexible and highly adaptable
- Discounted RTD Eco bus/light rail pass
- Discounted Hotel rooms ( Marriott and Stonebridge Hotels)
- Discount on Dinning Experience at Marriott Properties
- Discount on Dining Experience at our managed restaurants
- Medical, Dental and Vision insurance (Eligibility: 30 days after hire)
Cage / Club Attendant
08/2014
-
07/2017
Los Angeles, CA
- 401(k) retirement plan offered after 6 months, eligible for company match at 1 year
- Free Life Insurance to all associates
- Greet customers immediately with a friendly and sincere welcome. Use a clear, understandable speaking voice, exercise judgement, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs
- Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, etc. Remain calm and alert, especially during emergency situations and heavy Hotel activity. Plan and implement detailed steps by using experienced judgement and discretion
- Monitor club lounge for seating availability, service, safety, cleanliness and well-being of guests
- To ensure the high standards of service in the restaurant. Responsible for the satisfaction of the guests with the service offered and the food & beverage that is presented to them, within the Club Lounge. Strictly following Sheraton Service standard
- Ensure high standards of service on the telephone along with face to face guest contact
- Assists as required with the actual service of food & beverage
- Maintain adequate inventory levels of player’s club equipment, supplies, prized, and promotional items
Star Club Attendant
02/2009
-
06/2014
Phoenix, AZ
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Set-up, serve, and break-down of continental breakfast and beverages in the morning
- Greet and welcome visiting guests and communicate guest feedback to managers
- Assist guests with hotel questions and concerns in a helpful manner
- Supply a warm and inviting atmosphere
- Maintain general up-keep and cleanliness of the Club Lounge
- Inventory and restocking of food and beverage
- Run used dishes through the dishwasher in the Club Lounge
- To maintain a professional appearance and wear a clean and neat uniform
Education
Johnson & Wales University
2004 - 2008
Bachelor's Degree in Hospitality
Professional Skills
- Strong in problem solving skills, and execution of work
- To have an eye for detail and strong organization skills
- Effective sales and retail merchandising skills to up-sell products and services
- Strong in English communication skill
- Good inter-personality skill and outgoing, friendly
- Review daily master arrivals list and work with coordinating departments to ensure a smooth and seamless arrival experience
- Previous experience of the Leisure Industry in a similar style operation is desirable
How to write Club Attendant Resume
Club Attendant role is responsible for retail, security, health, english, organization, merchandising, word, excel, general, inventory.
To write great resume for club attendant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Club Attendant Resume
The section contact information is important in your club attendant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Club Attendant Resume
The section work experience is an essential part of your club attendant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous club attendant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular club attendant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Club Attendant resume experience can include:
- Helps to ensures all Leisure equipment is in good condition and receives regular maintenance, e.g., Pool, Steam Room and Gym
- Develop and maintain strong Guest relationships to ensure Sheraton Club & SPG loyalty is maintained
- Provide excellent customer service to our guests and team members
- Offering Club Lounge exclusive check-in and check-out services
- Setting up the food and beverage stations for the guests
- Ensure the club is maintained to the highest standards by cleaning and checking the facilities
Education on a Club Attendant Resume
Make sure to make education a priority on your club attendant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your club attendant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Club Attendant Resume
When listing skills on your club attendant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical club attendant skills:
- Effectively manages supplies and equipment inventories on a day to day basis to ensure that par stock levels are maintained
- Interacts with guests and members to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaint
- Effectively sells products and services throughout the guest and members stay
- Ensure all equipment are in good working condition and prepare self for the following day’s program
- Good knowledge of Pool and Leisure services and operating procedures
- Experience in hospitality related function preferably hotels
List of Typical Experience For a Club Attendant Resume
1
Experience For Club Lounge Attendant Resume
- Assist with table service, including, but not limited to, serving beverages, food, etc
- Knowledge of hotel services
- Understands the impact of department's operation on the overall hotel financial goals
- Ensure that all necessary measures are taken for the security of monies, floats, keys and safety deposits and ensure that all stocks are accounted for at all times
- Drive the facilities revenues and profitability
- Carryout pool checks and be aware of the importance of health and safety
- Take guest beverage orders and accurately input orders in appropriate point-of-sale system
2
Experience For Leisure Club Attendant Resume
- Maintains cleanliness of work area/outlet
- Requisition, stock and rotate products
- Secure and store all beverages, food and other equipment items
- Deposit cash drops, secure and balance bank and sign out/in keys
- Rooms division knowledge
- Pay is $12.25
List of Typical Skills For a Club Attendant Resume
1
Skills For Club Lounge Attendant Resume
- New graduate who taken internship in related field or at least 1 year experience in front office
- Previous experience ideally within a leisure environment,
- Previous Asian Hotel Experience, preferably in Japan
- Food and Beverage experience preferable
- Handling object, products and equipment
- Maintains proper and adequate set-up of the coffee bar on a daily basis. This includes requisitioning, stocking and rotating all products needed
- Frequent standing up and moving about the facility
- Carry or lifting items weighing up to 25 pounds
2
Skills For Leisure Club Attendant Resume
- Accurately maintaining records and ensuring compliance
- Perform room warmings for arriving guests ensuring all guest needs and requests are executed in a timely manner
- Inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountability for all beverages served
- Responsible for delivering Company Standard and spirit
- Set up of breakfast and evening buffet
3
Skills For Cage / Club Attendant Resume
- Keep the buffet stocked, maintained and appealing
- Deliver outstanding guest service on a daily basis
- Assist in creative display of meal offerings communicating with IRD Manager on items to be served
- Conversational confidence with VIP Guests – checking on each in Lounge area regularly
- Ensures that all guests’ needs are satisfactorily met in a prompt and efficient manner while providing exceptional personalized service
- Greets all Club 38 guests, explaining all services provided by Club 38
- Greet, check in and settle guest accounts while ensuring all Sheraton Club Lounge service standards are followed
4
Skills For Play Attendant, Kids Club-jumeirah Al Naseem Resume
- Provide service in the Club Lounge and ensure food and beverage presentation is in keeping with Sheraton Club standards
- Ensure safe and proper food handling techniques are followed
- Reports guests’ complaints, enquiries and requests to your supervisor
- Need to have a flexible schedule
- Greets guests in a courteous and friendly manner, promotes and documents orders. Makes and/or presents drinks using standard ingredient(s)/recipes and practicing prudent portion control
- Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all transactions
- To be able to work in an effective and efficient manner without supervision
- Respond to guest complains in a positive and tactful manner, negotiate a compromise and implement solution
5
Skills For Star Club Attendant Resume
- Locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balance bank and sign out/in keys
- Flexible and adaptable in line with business needs
- To be honest trustworthy, tolerant and punctual at all times
- To be clean, smart and presentable at all times
- Knowledge of heath and safety standards
- A lifeguard qualification, pool plant and first aid would be desirable along with a gym qualification
6
Skills For Players Club Attendant Resume
- Able to work AM & PM Shifts
- Staff meal whilst on shift
- Complimentary health club membership
- 2 vouchers a year for 2 nights bed and breakfast for 2 people in any of our Accor hotels (after 6 months service)
- Able to work a variety of shifts - early 5:15am - as late as 10:00pm
- Previous 5 star exposure
7
Skills For Pfister Club Lounge Attendant st & nd Shift Resume
- The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays; including those in the upcoming festive season period
- Lift, push and pull 30lbs
- Available for on call shifts
- Riverside County Food Handler's Card
- Responsible for guest service quality& customers satisfaction
- Responsible for set up Club Lounge, trolleys & trays in accordance with the established standards & guest requests, delivers as required
- Push & Pull Carts between 15 & 25 lbs
- TIPS Trained (Certified) to serve alcohol
8
Skills For Beach Club Attendant Resume
- Greet and serve guests in the club lounge
- Make sure the lounge is clean and well maintained
- Clear dishes and serve guests as requested
- Welcome guests in a friendly, prompt and professional manner and be knowledgeable of services in the local areas
- Make suggestions to Club Lounge Guest of specific hotel offerings, as well as highlights, points of interest and destinations in City if Atlanta, Midtown & Buckhead
9
Skills For Snack Attendant , Boca Beach Club Resume
- Making sure place settings are cleared and ready for next guest
- Provides upscale, personal VIP service to qualified Club 38 guests in invited lounge
- Continual process of seamless connection between residents, board of directors, and the city
- Conduct daily inspections of the facility and report any maintenance needs via the work order system, to the Senior Community Manager and follow through
- Light maintenance and janitorial of the Beach Club
- Ensures the day-to-day operations of the Leisure Club
10
Skills For Explorer s Club Attendant Resume
- Maintains cleanliness of whole club and equipment to brand standards
- To have an up to date knowledge of the products, facilities and promotions within the Leisure Club
- Ensures the Leisure areas are safe and secure for both guests and associates
- Understands and complies with all loss prevention policies and procedures
- Understands the impact Leisure services has on the overall success of a guests stay and membership satisfaction and ensures that at all times the guests needs are met and exceeded
- Address guest and members concerns, requests, or issues either individually or with manager
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