Cloud Services Resume Sample
Ramiro Towne
760 Lauryn Forest,
Houston,
TX
+1 (555) 414 3129
Work Experience
Cloud Services Manager
02/2016
-
PRESENT
Detroit, MI
- Monitor the content, completeness and quality of customer information in Service Delivery Platform (SDP)
- Coordinate proposed configuration change requests (CRs) with affected customers, review agendas and/or participate in weekly Verizon Change advisory Board (CAB) meetings & advise customers of approved change orders (COs)
- Assist customers with colocation logistics, personnel access requests, complimentary services, SmartHands/RemoteHands and work orders. Maintain effective communications with Federal Operations Support (FedOps)
- As Service Delivery Manager (SDM) assist customers obtain appropriate support for service impacting issues, general operational information requests & questions
- Assist the Proposal teams with written inputs as they relate to service delivery, project plans, Work Breakdown Structures, and other Program Management Office requirements
- Identify opportunities for improvement and make constructive suggestions for change. Participate in process documentation and/or process improvement projects
- Partner with product and technical teams to identify and influence development of new products, features, and functionalities
- Cultivate thriving user communities, product champions and grow adoption of newer technologies & products within Yahoo. Grow industry mindshare for Yahoo Cloud Services
Cloud Services
02/2011
-
10/2015
Philadelphia, PA
- Cultivate thriving user communities, product champions, grow adoption of newer technologies & products within Yahoo, and outside Yahoo for our open source initiatives
- Drive initiatives to completion by working with internal and external stakeholders in an Agile environment
- Lead cross-functional teams in delivering quality products, integrated demos and collateral
- Work with our marketing and PR teams to grow industry mindshare for Yahoo Cloud Services
- Cloud business acumen
- Presenting IBM’s point of view on cloud and digital systems of engagement to CXO level client executives
- Act as a thought leader on how cloud based technologies and business models can transform client’s business and entire industries
Intern Mts-vmware Application Cloud Services Team
10/2007
-
09/2010
Dallas, TX
- Define and manage the product roadmap, strategy, specifications, and features, setting and continuously managing the right expectations with all relevant stakeholders
- Prioritize many competing alternatives and requests, balance customer needs (both internal and external) with business priorities, and articulate the rationale behind decisions
- Define product success metrics / KPIs and analyze product performance by driving the product agenda and planning with Engineering, Design, and other cross-functional teams to deliver
- Drive initiatives to completion by working with Engineering and QE teams in an Agile environment
- Build positive relationships and trust through strong cross-team interactions, on-time delivery, high quality product and perceptive thinking
- Lead cross-functional teams in delivering quality products
- Work collaboratively with all Splunk teams and stakeholders to coordinate the company’s efforts to help the customer achieve its goals with Splunk Cloud
- Partner with product and technical teams to identify and influence development of new products, features, and functionalities as they pertain to integrations between systems and tools for an integrated user experience
Education
Averett University
2001 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Solid vendor management/relations experience coupled with strong partnering/relationship-building skills
- Exceptionally strong customer handling, conflict resolution, and problem solving skills; focus on quality in customer experience would be an advantage
- Strong analytical skills, experience solving practical issues and engaging cross functional teams of multiple process partners to a consensus
- Demonstrated aptitude for learning new technologies with proven experience of managing information technology setups utilizing open systems
- Analytical mindset and excellent problem solving skills
- Demonstrated problem solving skills (mandatory)
- Excellent communication, influencing and reasoning skills; good at conflict resolution and consensus building
How to write Cloud Services Resume
Cloud Services role is responsible for analytical, leadership, software, design, development, presentation, scripting, engineering, database, security.
To write great resume for cloud services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cloud Services Resume
The section contact information is important in your cloud services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cloud Services Resume
The section work experience is an essential part of your cloud services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cloud services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cloud services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cloud Services resume experience can include:
- Drive automation and data to create thoughtful and modern ways of maintaining a scalable platform as a service environment; including deployments, problem identification, root cause analysis, remediation, review of existing processes and tools, and making enhancements to increase efficiency and reliability of the cloud platforms
- Strong analytical skills, and outstanding ability in analyzing data
- Very strong analysis/troubleshooting including basic financial and procurement skills
- Effective communication skills and ability to work with field sales organizations in building successful proposals (familiar with RFI and RFP processes)
- Work independently utilizing strong problem and issue resolution skills
- Coding skills in scripting languages (Perl, Python, Ruby, PHP, etc.)
Education on a Cloud Services Resume
Make sure to make education a priority on your cloud services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cloud services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cloud Services Resume
When listing skills on your cloud services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cloud services skills:
- Strong analytical, organizational and problem-solving skills, excellent communication skills and the ability to provide leadership in assigned areas
- Good in oral and written English with good communication skills and team work spirit
- Very good communication skills in English, both written and spoken (at least level 4/5)
- Strong Windows server background with solid experience in building typical business services (i.e. directory, email, web, application and database services)
- Proven ability to interact and communicate effectively with all levels of management
- Application development and scripting proven skills
List of Typical Experience For a Cloud Services Resume
1
Experience For Cloud Services Manager Resume
- Validate operational readiness of new services & features in collaboration with platform/service engineering teams; offering insights and feedback on the operational aspects such as ensuring that sensible SLAs and KPIs are both meaningful and measurable
- Collaborate and influence other engineers, development leads, SREs and senior management across lines of business to drive current and future cloud initiatives from a scale and reliability engineering perspective
- Strong communication and interpersonal skills (mandatory)
- Excellent documentation skills and ability to write formal documents such as White Papers or Data Sheets (mandatory)
- Excellent documentation skills along with a mastery of the English written language (mandatory)
- Technical skills sufficient to enable quality cloud offering portfolio selection and conceptual solutioning
- Basic scripting and programming skills (bash, shell, Python, Yaml, Ruby, Go)
- Demonstrated relationship building with a strong ability to implement change through the use of
2
Experience For Cloud Services Architect Resume
- Proven experience leveraging infrastructure services partners, specifically AWS
- Proven working experience in IT management
- Strong scripting experience in Python, Bash, and/or Ruby
- Manage multiple parties effectively
- Communicate effectively with managers, directors, project managers and operational support personnel
- Strong experience with key technologies and tools such as Cassandra, Kafka, Redis, Zookeeper, Docker, Mesos, Jenkins and Amazon Web Services
3
Experience For Manager, Cloud Services Resume
- Strong Linux and systems experience
- Able to effectively collaborate with a wide range of technical staff and managers and in customer environments
- Effectively manages resources, dedicating quality time and leveraging the company’s resources
- Strong experience in the area of business analyst / controlling / operations in software or IT industries
- Linux – VI/Shell script Skills
- Oracle – DB, Weblogic, SQL skills desired
- Oracle Access Manager skills desired
- Proven experience of managing information technology systems at a financial services, preferably insurance firm
4
Experience For Senior Product Manager, Cloud Services Resume
- Solid experience using configuration management frameworks (e.g. Chef, Puppet)
- Prior experience as a systems administrator in a Linux environment
- Attested ability to establish relationships and effectively sell to senior executives and CIOs
- Demonstrated Project/Program Management experience (mandatory)
- Able to react calmly and effectively in stressful situations
5
Experience For Director Managed Cloud Services Service Delivery Resume
- Demonstrate good costs control decisions around Cloud services
- Able to work outside normal business hours without prior notice in response to high priority issue
- Proven personnel management experience
- Experience building a successful SaaS offering from scratch - influencing technology decisions, building processes and best practices
- Experience using some combination of the following applications or technologies: application servers, JSON/XML, Web Services (SOAP, REST)
- Demonstrated ability implementing scalable operational processes and managing large delivery teams
- Good understanding of both virtualization platforms including vSphere, KVM and Hyper-V, OpenStack and container technology, such as Docker
6
Experience For FAA Cloud Services Chief Architect Resume
- Experience working with security tooling (Cloud Custodian, Qualys, Vault, CyberArk, Vormetric, Splunk)
- Build and operate a cloud computing platform encompassing private and public clouds
- 5 - 7years’ experience in IT Presales/ IT Technical selling / Consultative selling/solution/account management
- Experience with network fundamentals including TCP/IP networking (IPv4/IPv6)
- Exercise confidentiality, good judgment, and critical thinking when working with sensitive issues
- Experience with installing and administering Exchange servers in a Microsoft Active Directory-based environment
- Experience with designing and implementing cloud infrastructure architectures
- Experience designing and implementing large scale, global, complex distributed platforms and solutions required
7
Experience For HR Cloud Services Coordinator Resume
- Experience designing and implementing large scale, global, complex distributed platforms and solutions required
- Experience designing and supporting large, complex, Cloud based solutions on-prem / off-prem
- Have experience working with remote teams
- Promote effective IT practices for onboarding of new clients,
- Master / BA of Computer Science or equivalent and several years of working experience as a software engineer (server side)
- Beneficial is experience in an engineering leadership role and interest in a new and different challenge
- Strong understanding of compute components (CPU, Memory, Hard Disk) through virtualization within on premise data centres and/or 3rd party cloud data centres
8
Experience For Program Manager, Cloud Services Resume
- Strong understanding of VMWare on premise product offerings
- A background that includes complex Cloud footprints including PaaS and IaaS, Azure and AWS experience ideally
- A good customer presence having presented to all levels at an organization, rfp, RFP, RFI, proposals orals etc
- Previous experience in onboarding customers to a SAAS tool would be an advantage
- Experience instrumenting applications to provide deployment related metrics
9
Experience For Cloud Services Sales Specialist Resume
- Educates and promotes best practices for leveraging PTC Technical Support based on assigned Customer’s unique experiences and challenges
- Cooperate with other engineers and product owners in an ever-evolving, Agile environment
- Proven delivery under tight deadlines while achieving business objectives
- Experience in building Cloud Services such as auto-scale capabilities and API centric architecture
- Experience working with systems in production
- Flexible, enthusiastic approach to work including a strong desire to learn new products and a new business domain
- Experience working in an environment where enterprise applications have been deployed to a public or private cloud
- Ensure the infrastructure is running at the most cost effective price point
- Experience leading a team of at least three people in a technology organization
10
Experience For Manager Cloud Services Resume
- Demonstrate a clear understanding of cross platform infrastructure and relationships
- Skill in innovative problem solving and analysis
- Proven ability with managing large multi national vendors
- Experienced writing and enforcement of security policies in a cloud environment
- Work during off India business hours. Respond to client needs in a timely and effective manner
- Experience in managing projects in “Information Security” domain for Global clients
List of Typical Skills For a Cloud Services Resume
1
Skills For Cloud Services Manager Resume
- Excellent communication skills, both verbal and written, as well as fluent in written and spoken English
- Some exposure or experience with MS Office & presentation skills would be an advantage
- Demonstrated experience presenting and interfacing with C-Level Executives with responsibility for developing and nurturing those relationships
- Hands-on software engineering experience, including experience developing Cloud services
- Prior experience adapting existing system architectures to new data center
- Proven experience managing and coaching development and/or operations teams
- Prior experience designing or managing hybrid cloud deployments
2
Skills For Cloud Services Architect Resume
- Ensure that client queries are dealt with effectively by the team in a reliable and efficient manner, thus meeting or exceeding client expectations
- Demonstrated experience with AWS performance benchmarking and financial analysis
- Leadership skills, responsible, service oriented, flexible and enterprising
- Deep hands-on experience leading the design, development and deployment technology infrastructure, network, compute, storage, and virtualization experience
- Experience and demonstrated success in delivering software products to market
3
Skills For Manager, Cloud Services Resume
- Senior Full Stack Engineer with good experience in building event driven, highly available, performant, and resilient cloud native software
- Skills Familiarity with OpenStack
- Experience with agile development methodology, including knowledge about the role and good practices of product ownership
- Staying flexible and Dealing with ambiguity; Understanding how to prioritize tasks in a time of growth and demanding environment
- Programming experience in one or more of the following: Java, Python, Go
- Evidencing the ability to work in a cross-functional global team is pivotal, as is the ability to negotiate conflicting priorities between groups
- Managing priorities and overseeing product communications
- Managing priorities and overseeing product communication
4
Skills For Senior Product Manager, Cloud Services Resume
- Scripting experience in Bash, Perl or Python is desirable
- Programming experience, especially Java
- Team Player with self-motivated working scheme, who has experience in organizing, leading and motivating others
- Experience planning, designing, and implementing application deployments in hybrid and multi-cloud environments following the standard development lifecycle
- Strong knowledge of networking concepts in routing, switching and security areas
- Experience navigating and troubleshooting some of the following technologies
- Experience with performance analysis, troubleshooting, tuning, and capacity planning
- Experience running projects of all sizes including managing project deadlines and project resources to fit a dynamic agile environment
- Experience developing and driving adoption of frameworks and articulating requirements and actions in the context of these
5
Skills For Director Managed Cloud Services Service Delivery Resume
- Experience working with HA load balancing topologies
- Experience developing strategic roadmaps for compute infrastructure services and providing technical oversight to
- Deep rooted knowledge and experience selling into US Federal organizations – understand their pain points, use cases for Cloud, purchasing processes
- Strong scripting knowledge with an aptitude for basic programming logic (PowerShell, Python)
- Experience using Microsoft System Center products, including SCCM and SCOM
- Experience in providing security guidance and training to both technical personnel and end-users
- Experience in successfully leading and motivating global teams
- Experience managing both small and complex, customer facing and technical projects
6
Skills For FAA Cloud Services Chief Architect Resume
- Strong understanding of 3rd party cloud provider pricing models and product offerings
- Industry experience in a DevOps, site reliability engineering, or software engineering role
- Experience supporting production SaaS and adhering by other key metrics such as reliability and high availability
- Experience with automating deployment of software to production instances and owning software releases
- Build and operate a CI/CD pipeline for our cloud computing platform spanning private and public clouds
- 2) Capturing strategic information and experience planning long term cloud road maps with Azure
- Have well rounded experience and technical abilities including in the area of systems administration, system engineering and application development
- Proven track record of implementing Cloud services in a variety of distributed computing environments
7
Skills For HR Cloud Services Coordinator Resume
- Experience working with VMware and other virtualization technologies, including VDI platforms
- Experience working with the Windows Client and Server operating systems
- Continuous Integration experience, including building immutable servers
- Experience defining and launching services in private/public clouds with SaaS/PaaS expertise
- Experience with project management, project planning and technical documentation writing
- Mixed development and administration experience, preferably using Linux, having built and delivered large systems
8
Skills For Program Manager, Cloud Services Resume
- Strong understanding of private and public cloud services including virtualized environments such as VMware and public clouds like AWS and Azure
- Experience preparing and developing executive level communications
- Solid understanding of performance and design tradeoffs without compromising quality
- Experience supporting global business functions and implementing global and/or large, complex applications
- Experience developing using one or more of Java, Javascript, Node
- Experience developing and presenting concepts, plans and status to both senior managers (up to CIO-level) and technical staff
- Practical, hands on, programming and/or scripting experience i.e. Java, Python, PowerShell, BASH, Ruby
9
Skills For Cloud Services Sales Specialist Resume
- Experience building full-stack web applications, multi-threading, asynchronous and/or distributed systems
- Experience writing algorithms, designing data structures, application of object oriented methods and knowledge of design patterns
- Hands on experience on Creating Resource Group, vNet, Load Balancers, Virtual Machines, Attaching Storage Disks would be added advantage
- Drive changes needed to respond to emerging business needs whilst ensuring effective adoption rates of Cloud platforms across Asia-Pacific and India
- Are well-organised and comfortable prioritising & acting on multiple tasks concurrently
- Knowledge of and practical experience with Dell’s OLP process, specifically in the EUC (End User Computing) space
- 1) Experience managing cloud services for a large corporate environment
- Experience building technology plans and roadmaps
- Hands on experience with networking implementation and support in datacenter and/or service provider environments
10
Skills For Manager Cloud Services Resume
- Good understanding of cloud & virtual infrastructures
- Extensive experience with all aspects of firewalling (security zones, flows, NAT, IPSec VPNs, etc)
- Experience with service provider networking technologies/protocols (MPLS, VPLS, BGP, etc)
- Experience working in Windows / AIX OS systems
- Experience and understanding of clustered systems
- Enterprise IT experience using ITIL or PMI principles
List of Typical Responsibilities For a Cloud Services Resume
1
Responsibilities For Cloud Services Manager Resume
- Experience to work closely with senior level stakeholders within Oracle customers and strong in building up and maintaining those relationships
- Experience in (virtually) managing and working with intercultural groups, people and/or organizations
- Significant programming experience in one or more of the following: Java, Python, Go
- Experience working within a large global organization in an infrastructure management role
- Experience working in an AWS Environment (required)
- Strong business consulting and project management expertise
2
Responsibilities For Cloud Services Architect Resume
- Proven track record of orchestrating different teams and organization (physically and/or virtually) in order to achieve a set of ambitious goals
- Hands on experience in implementing security patterns ( TLS, OAuth etc..) and other automation
- Technical knowledge and experience with scalable & highly available backend system development
- Master or equivalence by experience
- Experience designing and developing distributed web applications and services
- Experience with cloud technologies such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform
3
Responsibilities For Manager, Cloud Services Resume
- Experience with modern configuration management frameworks like Puppet, Chef, Ansible, or Saltstack
- Work with business owners to prioritize feature development and functional requirements, based on business value
- Able to handle a fast paced environment and continuously re-prioritize while maintaining a constant focus on driving business success
- Developing/deploying/supporting applications using traditional SQL databases
- Developing/deploying/supporting applications using NoSQL technologies, such as ElasticSearch, Apache Hive, or Microsoft CosmosDB
- Configuring, monitoring, tuning, and troubleshooting the SAP technical environment
- Writing software in compiled programming languages (Java, C++, C#), interested in writing Java(8), Go(1.7) and some Javascript (ES6)
- Interacting and working with both internal and external customers on issue resolution and on-boarding procedures
- Working on the new features development, automation testing and bug fixing for KACE Cloud products
4
Responsibilities For Senior Product Manager, Cloud Services Resume
- Understanding customer’s service requirements and leading the strategic engagement of ABB Cloud Services customers
- Conducting interviews and team building
- Interviewing and hiring for the team
- Consulting Services Design, Development & Maturing
- Understanding of performance tuning
- Managing delivery of the products using agile methods and approaches
- Resolving monitoring and customer opened tickets based on procedures
5
Responsibilities For Director Managed Cloud Services Service Delivery Resume
- Communicating with and offering support to dedicated customers and other support teams located across the globe
- Serving as Google Cloud evangelist, educating customers and our own organization of all sizes on the value proposition of Google Cloud
- Serving as a containerization and DevOps evangelist, educating customers and our own organization on the value proposition containers
- Understanding of system administration and development life cycle methodologies
- Understanding of MTTR & MTTF
6
Responsibilities For FAA Cloud Services Chief Architect Resume
- Working with the security team ensure the Cloud environment is secure and in line with global security policy
- Being self-motivated and self-accountable for delivery and adherence to standards and delivery timelines is essential
- Establishing requirements for the different cloud products and use cases
- Building product strategies and roadmaps that meet customer needs
- Understanding the commercial and cost benefits of the different products and services and their benchmarks for different workloads
- Refining backlogs and sprint management
- Working with SAP Correction and Transport System (CTS)
7
Responsibilities For HR Cloud Services Coordinator Resume
- Managing systems towards compliance with corporate security policies
- Working closely with application, network, and security teams to ensure requirements are reflected appropriately in the Cloud architected design patterns
- Creating business cases for technology and organizational transformation to enable migration to or utilization of Google Cloud and hybrid cloud
- Operating systems, design patterns, object oriented system design
- Providing direction to and manage vendor/agency relationships for optimal results
- Create interest, positioning offering, preparing and selling value proposition and finally deal closing
8
Responsibilities For Program Manager, Cloud Services Resume
- Practical, hands on, working knowledge of networking configuration and Software Defined Networking challenges
- Collaborate with marketing teams on solutions messaging and creating technical sales/support materials
- As part of a global team responsible for maintaining, operating and advancing cloud services
- Resource Request Handling, Searching & Staffing
- Ensure Cloud best practices are followed in respect of managing the Cloud estate, including deployment and monitoring
- Firm grasp of at least one modern programming language, beyond basic scripting
9
Responsibilities For Cloud Services Sales Specialist Resume
- Creatively solve problems that arise in design or implementation phases when migrating or deploying to the cloud
- Practical, hands on, understanding of source control leveraging GIT
- Partner with sales, engineering, and marketing throughout the product lifecycle
- Partner with finance to define costing and pricing
- Improve services reliability by writing and maintaining automation code for operational tasks
10
Responsibilities For Manager Cloud Services Resume
- Production Support - troubleshooting and fixing issues for Line of Business users
- Basic understanding of leading cloud platform Infrastructure as a Service (IaaS) providers such as AWS or Microsoft Azure
- Engage with product teams to provide expert advice on migrating existing products into an AWS environment in a secure manner
- Work directly with product teams to provide expert advice on migrating existing products into an AWS environment
- Be part of an engineering team building an enterprise class backup/restore framework
- Be responsible for detailed budget planning and collaborating with other functions to develop the right budget for the business
- Ensure a coordinated capacity planning based on corresponding data
- Contribute to the Project Management knowledge base by developing and enhancing standards and improvement initiatives
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