Cloud Senior Manager Resume Sample
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Work Experience
Cloud Senior Manager
03/2017
-
PRESENT
Dallas, TX
- Alesforce Service Cloud product management experience
- Proven ability to develop, communicate, gain consensus on, and execute a product vision where Salesforce is a core technology platform
- Superb verbal and written communication skills, including presenting to executives
- Demonstrated success in collaborating and influencing cross-functionally in a dynamic, fast-paced environment
- Demonstrated experience with agile scrum development methodology
- In the following roles: product management, project management, consulting
- Experience in Customer Success/Support, Post Sales Business Processes (i.e. case management, renewal sales, account management)
Senior Product Manager, Service Cloud
03/2011
-
02/2017
Detroit, MI
- Proactively drive portfolio and investment decision to balance customer needs, install base requirements (refresh) and long term enterprise differentiation. Evangelizes concepts beyond current offerings and considers business model innovation (product, service and delivery innovations)
- Identify market opportunities, factor/influence market trend, define/manage requirements, establish/refine product management processes and be a domain/business expert for the portfolio to guide teams
- Understand competitive pricing, industry norms and trends, business implications and influence on consumption behavior
- Leverage overall portfolio and product strategy to create a detailed product plan tailored for balancing internal productivity and customer facing solutions
- Work cross-functionally across engineering, marketing, sales, internal and external customers, analysts and senior management teams to formulate and execute the product strategy
- Responsible for implementing the full product development lifecycle process, including facilitating business planning, strategic partnerships, collateral, and strategic prospects
- Establish and manage relationship across GE businesses & sub-businesses, partners and customers and technical expert’s levels across industries and geographies Establish strong working relationship with account managers, technical sales and user/developer community
- Responsible for developing go-to-market plans for GE Software solutions
Senior Account Manager IT & Cloud Bulgaria
09/2008
-
12/2010
Los Angeles, CA
- Responsible for defining and managing requirements and roadmap for a portfolio of products, and be the product expert
- Mentor junior product managers on the team
- About 20-30% of the time to travel within US and globally
- Develop a long term vision for HP’s cloud based app virtualization solution
- Create shareholder value by leveraging Cisco-Jasper’s unique position in the ecosystem to drive growth and customer stickiness while maintaining and enhancing our competitive differentiators
- Relevant product management experience in a Software as a Service model
- Demonstrate strategic thinking, leadership and soft skills in combination with technical savvy
- Track record of having led complex initiatives from inception through launch
- Working with Ericsson’s regional Commercial, Sales and Delivery organizations to enshrine best practice and industrialization of our offerings through use of assets across all areas of our business
Education
University of Phoenix - Franklin Learning Center
2002 - 2007
Engineer's Degree in Business
Professional Skills
- IT Consulting/Management experience, with demonstrated IT Transformation experience in customer-facing roles
- Interest in the development of others – coaching and teaching junior integration architects/developers to expand their skills and capabilities
- Experience planning, forecasting and effectively risk manage delivery epics
- Strong experience in managing geographically dispersed teams & managing in a matrix organisation
- Experience with large-scale systems integration experience involving on-premises technology and public cloud platforms
- Advanced analytical and problem solving skills, able to look for the root cause and solve issues quickly
- Prior experience to develop and take new initiatives to launch
How to write Cloud Senior Manager Resume
Cloud Senior Manager role is responsible for integration, training, presentation, leadership, wireless, database, security, architecture, design, digital.
To write great resume for cloud senior manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cloud Senior Manager Resume
The section contact information is important in your cloud senior manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cloud Senior Manager Resume
The section work experience is an essential part of your cloud senior manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cloud senior manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cloud senior manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cloud Senior Manager resume experience can include:
- Interface closely with telecom operators as well as enterprises. Understand their business and needs in depth so as to inform the roadmap, tactically and strategically without being limited to customer asks
- Excellent presentation skills and strong soft skills
- Demonstrated experience in leading infrastructure development projects and/or software development projects
- Understand and effectively respond to customer’s issues and to build credibility and customer confidence in Oracle’s capabilities
- Develop high-level and detailed storyboards, mockups, and prototypes to effectively communicate voice interaction and design ideas
- Product management experience (or relevant experience)
Education on a Cloud Senior Manager Resume
Make sure to make education a priority on your cloud senior manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cloud senior manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cloud Senior Manager Resume
When listing skills on your cloud senior manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cloud senior manager skills:
- Strong development experience across popular programming, scripting and configuration languages and notations (Java, JavaScript, Python, Bash, JSON, YAML)
- Called upon to apply your solid understanding of cloud and disruptive technologies, including two or more of the following
- Experience working in a similar IT environment: IT company, development house, consulting firm etc
- Experience presenting to executive leadership and handling sensitive customer situations
- Extensive experience in designing, developing and application migration solutions to AWS or Azure
- Good understanding of Software Delivery Lifecycle and technical testing
List of Typical Experience For a Cloud Senior Manager Resume
1
Experience For Senior Product Manager, Service Cloud Resume
- Experience in planning and executing winning go-to-market strategies
- Experience in defining and taking to market enterprise IT products
- Proven track record of managing product life-cycle
- Experience with qualitative usability testing
- People management/leadership experience in an IT Sales environment desirable
- Excellent communication in customer and internal meetings summarize key usability discoveries
2
Experience For On-prem Cloud Senior Manager, Recoverability Resume
- Experience using, marketing or selling solutions in the Digital Marketing, Sales/CRM, Service/Support
- Apply Accenture methodology, Accenture reusable assets, and previous work experience to delivery consistently high-quality work
- Messaging - Develop product positioning and messaging that differentiates Oracle CX Suite in the market
- Understand Commvault’s competitive position including performing competitive tear downs, pricing and packaging analysis
- Create detailed, comprehensive UI design specifications for collaboration with Engineering
- Evaluate usability and visual consistency of existing dialog flows and recommend design changes
- Ensure build phase of projects are delivered on time and with high quality
- Project Management skills including: Estimating, Scope Management, Budget Management, Time Management, Risk Management, Change Management, Issue/Conflict Resolution, Communication Management, Quality Management, Testing Plans, Training Plans, Team Management
3
Experience For Senior Account Manager IT & Cloud Bulgaria Resume
- Knowledge of ERP Applications
- Excellent verbal and written communications skills, relationship management, client facing, negotiation, team-building, and problem-solving; with experience in presentation to senior levels of the organization
- Create shareholder value by leveraging Cisco-Jasper's unique position in the ecosystem to drive growth and customer stickiness while maintaining and enhancing our competitive differentiators
- Large scale multi-Cloud transformation and hybrid solutions
- Articulate and communicate Oracle CX Cloud’s distinctive competence and the unique advantages in the market place
- Work closely with sales organization to drive Go-To-Market initiatives and product launch efforts
- Act as the primary liaison, internal advocate and thought leader for agency partners with a specific focus on key C-Level and influencer constituents
- Research, analyze and document Japan’s IoT market trends and their influences on Asia and the globe
4
Experience For IT Cloud Senior Support Manager Resume
- Analyze, report and educate the wider ARM ISG team on Japan’s IoT market requirements
- Develop and deliver strategies and solutions for enterprise infrastructure -- including servers, databases, storage devices, etc. that handle the data necessary for enterprise operations
- A background in performance management (or related) role, with a track record of monitoring & optimizing every part of software, service and hardware infrastructure to ensure the performance and scalability goals are achieved
- A deep understanding of what it takes to design, build, and deliver an enterprise-grade cloud-based platforms with a scale-out architecture to the marketplace
- Enough technical proficiency to successfully partner with and lead engineering in the build out of our platform
5
Experience For Senior Manager of Cloud Networking Sales Resume
- Knowledge of Supply Chain solutions
- 3rd level education essential, MBA or Supply Chain desirable
- Own and drive the product roadmap for Commvault’s virtualization solutions
- Represent Commvault’s solutions with key customers and partners through Executive Briefings and Quarterly Business Reviews, among others
- Work in a matrix team, and be a vital individual contributor fully responsible for a given design area
- Able to write clear and concise user stories from a functional requirement standpoint
- Actively participate in scrum meetings to ensure product features are built as per the specifications defined
6
Experience For Senior Product Manager International Networks & Cloud Connectivity Resume
- CRM domain preferably Sales
- Own the product vision for your area. Ensure that it aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going
- Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans
- Drive for the best customer experience possible. Work closely with UX to develop, test, and deliver assets to engineering. Work with the technology team to deliver a world-class productdriven by customers, prospects, advisory teams and internal product experts. Drive the end to end feature deliver cycle
- Measure success. Measure everything. A feature's release does not dictate success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success
7
Experience For Senior Principal Product Manager for Recruiting Cloud Resume
- Collaborate across teams. We win or lose as a team. Product Managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job
- Leadership - proven ability to set a vision, excite and lead a cross-functional engineering team
- Drive for the best customer experience possible. Work closely with UX to develop, test, and deliver assets to engineering. Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams and internal product experts. Drive the end to end feature deliver cycle
- Market intelligence– be the expert on our target markets and buyer persona’s - how they buy, why they buy, and how they are measured. Understand digital marketing and what motivates a marketing and optimization leaders to buy
- Competitive Intelligence- Be the expert on your competition and how to crush them - help gather/disseminate competitive information, translate it into meaningful nuggets. Work with Oracle’s Competitive Intelligence team to ensure competitive intel is up to date and available to the sales field
- Sales enablement– communicate the value proposition of the products to the sales team in an effective way and develop the sales tools needed to support the selling process
- Marketing enablement– Be the product and market expert, providing direction and support to all marketing functions, such as Digital Marketing Strategy, Demand Generation, PR, Communications, Web
8
Experience For Cloud Technologies Senior Manager Resume
- Content – Support the high demand for content related to product value, customer webcasts, speaking events, and communications programs, both internal and external
- Engage and advise client counterparts on sale and delivery of infrastructure focused solutions
- Develop and deliver proposals to clients for infrastructure focused solutions
- Manage teams and/or work efforts at a client or within Accenture
- Messaging - Develop product positioning and messaging that creates a differentiating data story in order to differentiate Oracle Marketing Cloud solutions for B2C buyers and organizations
- Market intelligence – be the expert on our target markets and buyer persona’s - how they buy, why they buy, and how they are measured. Understand B2C digital marketing and what motivates a marketing leaders to buy
9
Experience For Senior Product Manager Creative Cloud Product Group Resume
- Competitive Intelligence - Be the expert on your competition and how to crush them - help gather/disseminate competitive information, translate it into meaningful nuggets. Work with Oracle’s Competitive Intelligence team to ensure competitive intel is up to date and available to the sales field
- Sales enablement – communicate the value proposition of the products to the sales team in an effective way and develop the sales plays and selling tools needed to support the selling process
- Marketing enablement – Be the product and market expert, providing direction and support to all marketing functions, such as Digital Marketing Strategy, Demand Generation, PR, Communications, Web
- Experience using, marketing or selling B2C marketing automation
- Content - Be responsible for content development of product material, webcasts, speaking events, in support of internal and external communications
- Product marketing in SaaS or Cloud
- Position is at Oracle Headquarters in Redwood Shores, CA
- Travel: about 10%
List of Typical Skills For a Cloud Senior Manager Resume
1
Skills For Senior Product Manager, Service Cloud Resume
- Experience in facilitating and follow-through of customer meeting, usability workshop, and internal meeting
- Experience managing desktop software products, email and calendar products, productivity applications
- Experience managing mobile apps (iOS or Android) and mobile developer tools
- Sales and business development experience specifically in the Cloud Networking industry
- Experience in leveraging database technologies such as NoSQL, relational and analytics platforms
- Experience in leveraging SOA, Microservices and API based architectures
- Experience in implementing API Security, Access Control (OAuth/SAML, Web SSO, SSL etc.) and proxy management
- Good understanding of web technologies (HTTP) and TCP/IP Protocols
2
Skills For On-prem Cloud Senior Manager, Recoverability Resume
- Experience working in DevOps environment/tools
- Experience in product management at an infrastructure software company, a cloud or SaaS company, or large-scale cloud services vendor
- Experience on DevOps and how to apply a Managed Service to support customer’s solution development
- Experience with Oracle Database Cloud Services in particular
- Juggle multiple projects, set expectations and prioritize accordingly
3
Skills For Senior Account Manager IT & Cloud Bulgaria Resume
- Able to evidence strategic planning, execution of that plan and demonstrable results
- Strong ability to implement solutions to business problems
- Understanding of industry evolving standards and services in cloud service providers and how they support and transform existing private/on premise IT services
- Evaluating the work effort and the consulting program pricing
- Assessing client’s current state platforms, infrastructures and applications portfolio and guiding them on how to orchestrate and govern these
- Helping determine the best ROI and high business value by mixing different technologies and methodologies
- Advising customers’ IT and business leadership on the above topics
- Understanding the customers’ enterprise constraints, challenges and policies
4
Skills For IT Cloud Senior Support Manager Resume
- Developing IT Strategy and/or Enterprise cloud Architectures in complex environments
- Representing Cloud Services management to the customer and/or local site executive for all related transition issues
- Helping to identify and participating in the response to revenue driving opportunities
- Quantifiable and tangible track record of developing and delivering products and solutions across cross-functional matrices in a Fortune 500 technology company
- Cloud knowledge: Knowing the difference between SaaS, PaaS and IaaSis a start. The Odin platform enables our customers to offering a variety of cloud-services
- Work with client management level, driving discussions and obtaining buy-in and commitment
- People leadership, senior capabilities in managing/driving a transformation of Ericsson’s go to market
- BA or BS in Marketing or Technology related field
5
Skills For Senior Manager of Cloud Networking Sales Resume
- Willingness to contribute to a high-performing and motivated workgroup
- A crazy, hardworking, humble group of coworkers
- Systems integration involving on-premises technology and public cloud platforms
- Navigate complex situations involving multiple teams
- Facilitate communication upward and across the cross-functional project team including project status, justifications for variances, and technical information
- Be a thought leader as we continue on our journey of Cloud offering development
- Improve the reach of ARM mbed brand, working with ARM’s local media channels
- Owns the delivery of a product roadmap for multiple service cloud apps, incorporating projects, features and other key initiatives
6
Skills For Senior Product Manager International Networks & Cloud Connectivity Resume
- Deep knowledge of cloud services, software and PC hardware technology
- Analytics/Data: Ability to navigate complex data sets and pull out insights
- Persistent, tenacious and able to deal with people when they are happy or not
- A great communicator in both technical and non-technical contexts
- A competitive benefits package
- Cloud and IT Architecture, IT Design and IT Environment (Requirements gathering and analysis, Conceptual cloud architecture, Building blocks, Workload types, Migration patterns and tools)
- Health or state, county or local government agency experience
7
Skills For Senior Principal Product Manager for Recruiting Cloud Resume
- Related cloud offerings that are currently under development
- Support cloud migrations of enterprise application workloads to the cloud (SAP, Oracle, Application Portfolio Optimisation)
- Excel on business partnership issues and resolves them in a timely manner
- Communicate at both the business and technical level (written and verbal)
- Work very comfortably with stakeholders at the department or division level
- Research and respond to customer questions
8
Skills For Cloud Technologies Senior Manager Resume
- Responsible for the quality of our Racksapce Private Cloud product line
- Work closely with development, product managers, and support
- Ensure projects are completed on time, meet standard quality standards, meet product specifications, and are properly documented
- Compile and deliver architectural cloud and security guardrails and frameworks customised to our client’s requirements and needs
- Ensure all objectives are aligned with Sales and Partner organization’s annual goals and objectives
- Partner management experience is important at Citrix because we are 100% channel oriented: Experience successfully managing strategic alliances, Systems Integrators, partners or cloud operators or service providers
- Extensive experience in designing, developing, and deploying solutions using Platform as a Service (PaaS) solutions in cloud, on-premises, and hybrid environments using Cloud Foundry, OpenShift.or Open Source equivalents
- Experience with Docker or other container technologies and container management systems such as Kubernetes or equivalent
9
Skills For Senior Product Manager Creative Cloud Product Group Resume
- Experience with IaC tools such as Terraform and Cloud Formation
- Experience with environment build automation and convergence platforms such as Puppet, Chef and Ansible
- Experience with Agile methodologies (Scrum / Kanban)
- Experience with Google or Oracle Clouds would be an advantage
- AWS, MS Azure certifications are an advantage, as are PCF or OpenShift certifications
- Establish and/or strengthen the Ericsson’s position in the ITC domain in Bulgaria, Cyprus, Albania, Malta
- Cloud advisory: articulate business/industry drivers for adoption to cloud, integrate Cloud, Security and DevOps strategies, understand regulations and operational excellence (e.g., ITIL, SOX, Lean, Six Sigma); and apply IT Industry trends (e.g., Automation, IoT, Predictive Analytics)
10
Skills For Senior Product Manager Private Cloud Resume
- Process and methodologies: experience using industry enterprise frameworks and methodologies to deliver cloud capabilities and support migrations of enterprise application workloads to the cloud
- Technology breadth: demonstrate cloud best practices applied across a breadth of technologies to solve organizational problems, articulate views/roadmaps for future development, and understand the interaction between infrastructure, operations, and development (e.g. Networking, Security, Storage, Compute, OS, Database, Application)
- Delivery experience as a Applications Director, Technical Director, or Senior Project Manager
- Experience in Product Management or Software Development
- Experience building and designing performance monitoring and alerting tools/technologies to meet both internal and external (customer/partner) facing needs
- Relevant product or program management experience in a technology company, preferably one building enterprise cloud-based services
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