Client Integration Resume Sample
Hannah Dickens
74691 Nikita Squares,
Boston,
MA
+1 (555) 494 6605
Work Experience
Lead Client Integration Eng
12/2017
-
PRESENT
Boston, MA
- Customer Relationship Builder, Confident Presenter
- Be a leader for the CIE team
- Act as key communication contact and point of escalation for operational issues and management
- Identify, manage and work with customer and internal teams on all operational risks and issues and resolutions
- Ensure that delivery processes (integration, customization, migration, delivery support) are continuously reviewed and updated as necessary to ensure continuing maturity of service delivery
- Identify and work with internal teams and customer on service improvement initiatives including training needs
- Review and manage SLA reporting
- Provide leadership and manage escalations for quick resolutions to customer
Client Integration Engineer
01/2011
-
07/2017
Boston, MA
- Work with support teams to ensure timely resolution to trouble tickets
- Support CIE day-to-day client interactions
- Assist CIEs in setting and managing client expectations
- Build a knowledgebase of each client's business, organization and objectives
- Promote best-practice within the organization
- Experience with a variety of web development technologies such as DHTML, JavaScript, XML, REST, HTML5
- Knowledge and ability to develop in Java
GM Client Integration
04/2005
-
08/2010
San Francisco, CA
- Consult with clients to understand business requirements and provide technical guidance to achieve business goals
- Identify enhancement opportunities and drive creative solutions that meet client initiatives and anticipate future needs
- Maintain sample code and tools to support client integration efforts
- Test and troubleshoot integration problems and technical configurations
- Advise account teams and clients on specific features of the identity platform setup
- Establishing and cultivating relationships with clients’ technical teams
- Excellent communication and client-facing skills, ability to convey technical aspects to non-technical audience
- Strong attention to detail and delivery of high- quality results
- Integrate marketers into the Conversant system: design, develop, and test technical solutions based on clients’ business requirements
Education
Strayer University - Tampa East Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Hands-on experience developing SaaS or web-based applications, or past experience working in an environment related to this type of product
- Highly skilled at prioritizing multiple concurrent tasks, such as projects in different phases and internal requests for help desk support
- Can-do work ethic and problem solving skills
- Internship experience with web applications or strong technical
- Legal analysis skills and attention to detail
- Advanced Microsoft Office skills required (primarily Excel, Word and Powerpoint)
- A demonstrated ability to hire, develop, and retain top talent through driving career development, coaching, and providing actionable goals to your teams
How to write Client Integration Resume
Client Integration role is responsible for digital, software, credit, training, integration, database, trading, java, architecture, analysis.
To write great resume for client integration job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Client Integration Resume
The section contact information is important in your client integration resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Client Integration Resume
The section work experience is an essential part of your client integration resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous client integration responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular client integration position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Client Integration resume experience can include:
- Effective communication, when speaking or writing, with internal and external contacts at all organizational levels
- Strive to identify problems, offer or suggest effective solutions in an existing, complex environment
- Resolve customer enquiries in an articulate, timely, and courteous manner seeking to deliver quick and effective solutions
- Engage in effective communication with business users, stakeholders and IT personnel
- Displays a relentless passion to provide the absolute best customer experience
- Experience in progressively responsible technical roles
Education on a Client Integration Resume
Make sure to make education a priority on your client integration resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your client integration experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Client Integration Resume
When listing skills on your client integration resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical client integration skills:
- Tware engineering experience with Java/Groovy (strong object-oriented experience in other languages would be considered)
- Solid command of SQL, JavaScript and hands-on programming experience
- Experience with Microsoft endpoint operating systems, including Windows 7
- Experience with deploying and configuring Microsoft Office
- Experience working with profile technology (e.g., Microsoft Profiles, UE-V, or AppSense)
- Platform experience with digital advertising or analytics technologies
List of Typical Experience For a Client Integration Resume
1
Experience For Client Integration Engineer Resume
- Translate client problems into use cases that can be solved and demonstrated within platform
- Strong attention to detail/quality focus
- Responding to client queries and/or raise urgent issues, assist with client outreaches
- Assist with Business Analysis tasks, for example analysing client reference data, trade data or documenting a business process flow/roles and responsibilities
- Maintain partnership with Client Negotiations team in and Client On-boarding teams in Credit Suisse Frankfurt office
- Handle complexity and ambiguity along with the ability to solve in a structured, planful way
- Displays integrity, maturity, and dependability at all times
2
Experience For GM Client Integration Resume
- 'roll up your sleeves' and lead data-driven analysis to develop actionable responses
- Creation of project specific delivery of KRI’s and metrics for senior management
- Collecting and analyzing legal due diligence documentation required to confirm capacity and authority of counterparties and customers to enter into transactions under agreements for trading or prime brokerage accounts
- Maintain collaboration with General Counsel, Client Regulatory Implementation Close-out team, Client Negotiations teams and Client Onboarding teams
- Produce presentations on project status, set up project meetings and publish minutes as needed
3
Experience For Client Integration Coordinator Resume
- Perform analysis of client data, and/or budget numbers, summarize and present to management
- Assist with Business Analysis tasks, for example analyzing client reference data, trade data or documenting a business process flow / roles and responsibilities
- Assist in the creation of desk-top procedures related to the regulations; policies and processes
- Develop synchronous and asynchronous systems integrations for internal and external consumers
- Prepare and manage technical guides for external business analysts and development teams
- Perform periodic technical reviews of external integrations to Hermes to identify areas of improvement for Hermes Client connectivity
- Be the technical subject matter expert and client liaison while working with internal teams to drive the execution and delivery of key client initiatives. Collaborate with Analytics, Account Management, Client Activation Managers, Sales, Media Managers, Studio and Product Development
4
Experience For Client Integration Engineer Manager Resume
- Perform analysis of client data, and present to management
- Be involved with all aspects of the development lifecycle, including requirements gathering, design, project management, implementation, automated test setup and maintenance
- Excellent communication and client-facing skills with abilities to convey technical aspects to a non-technical audience
- Test new integration deployments
- Works closely with other team members and cross-departmental functions to implement solutions, provide technical advice, and weigh in on decisions that impact customers
- Expert in software development practices, including coding standards, code reviews, source control management, build processes, testing and operations
- Able to handle minor design and analysis responsibility
- Java and/or C#
List of Typical Skills For a Client Integration Resume
1
Skills For Client Integration Engineer Resume
- Strive to identify problems; offer effective solutions in an existing, complex environment
- Help desk and/or ticketing system experience
- Experience creating documentation / internal processes
- Experience in a technical role
- Take direction for certain tasks, collaborate on shared responsibilities, as well as discern priorities independently
- Demonstrated ability to quickly learn new concepts and software
- Good comprehension of PGP, SSH, OAuth, HTTPS, SFTP
- Demonstrated ability to collaborate in a team
2
Skills For GM Client Integration Resume
- Competent prioritizer with a stalwart sense of judgement who diligently manages deliverables to completion
- Growing business within a dynamic and evolving industry
- Understanding of Excel formulas, macros, and pivot tables
- Ongoing design, implementation and maintenance of the Client Developer portal
- Willing to work hard and deliver results under a tight timeline
- Documenting APIs with Swagger/OpenAPI
- Own the internal system integration platform consisting of light-weight services, queuing and streaming
3
Skills For Client Integration Coordinator Resume
- Lead solution engineering pre-sales efforts for Conversant’s advanced marketing and analytical platform
- Provide technical and strategic support to sales including the following
- Develop API SDKs, samples and message templates for Hermes API functionality, showing best practice for integrating to Hermes
- Clearly communicate with Clients, educating them and dealing with all queries on the integration with and use of Hermes APIs
- Entrepreneurial approach to everything we do
- Knowledge of scripting languages (shell, python)
- Hungry to dig into a problem and find out why something is the way it is
4
Skills For Client Integration Engineer Manager Resume
- Articulate and professional when speaking with clients as well as with colleagues, at all organizational levels
- Superior relationship management, team building, executive interface, and leadership competencies
- Identify and coordinate specific technical integrations and ongoing support requirements for Conversant clients
- Develop and maintain resilient, scalable and performant systems for processing real-time Client data
- Microsoft Visual Studio – website and application code written in C#
- Microsoft SQL Server / T-SQL
- SOAP Web Services, WCF, WebAPI
- Continual focus on process improvement and automation
- Accurately input details of customer data into vAuto’s CRM tool as well as the vAuto application tool
5
Skills For Lead Client Integration Eng Resume
- Competency in Excel, Word, PowerPoint and Outlook
- Learn new technology systems (Framesoft, IRIS, etc.)
- Communication skills: responsive, polite, clear, and succinct. Has confidence to work with senior stakeholders and sensitive clients. Can communicate effectively in writing
- Highly organized, can handle multiple issues simultaneously, can work under pressure, and clearly communicate status to manager and stakeholders
- Pay meticulous attention to detail
- Display a positive, constructive, “can do” attitude
- Take ownership of a task and ensure it is resolved
- Understand how one person’s tasks and responsibilities are related to other roles, departments, and within the overall business
6
Skills For Client Integration Associate Resume
- Knowledge of Ad-Tech, SAS or database solutions, specifically DMPs, DSPs, digital identity management solutions, analytics tools, etc
- Strong presentation and communication skills, able to effectively communicate with people from varying functional areas and levels of responsibility ranging from analysts through to the C-Suite
- Strong relationship building across organization
- Demonstrated success autonomously managing complex projects that require input from many stakeholders
- API architecture and full life cycle implementation experience from requirements gathering/analysis to Go-Live and Post production support
7
Skills For Client Integration Engineer Apprentice Resume
- Hands on experience in digital advertising, database or SAS solutions
- Experience integrating to a portfolio of SaaS applications
- Business and technical understanding of data or SAS solutions including ability to read and write SQL
- Supervise employees, and to provide training and mentoring to new joiners
- In client facing role in solutions engineering, technical sales or client delivery
- Comfortable when speaking to clients
- Infrastructure deployment using Cloudformation or Ansible
8
Skills For Client Integration Senior Associate Resume
- Proficient with Java, Python, C#, Linux, UNIX, Tomcat
- Interact with Front Office Sales and Senior Management
- AWS or Apigee developer certification
- Build and CI toolsets; Git, Maven, Jenkins, Concourse
- Communication skills: responsive, polite, clear, and succinct. Has confidence to work with senior partners and sensitive clients. Can communicate effectively in writing
- Highly organized, can handle multiple issues simultaneously, can clearly communicate status to manager and stakeholders
- Integrate marketers into the CJ Affiliate system: design, develop, and test technical solutions based on clients’ business requirements
- Advise account teams and clients on specific features of platform or
9
Skills For Senior Client Integration Engineer Resume
- Follow and monitor processes to ensure they’re up to date & effective for our team & stakeholders. Suggest and make changes for the better which are well-communicated to all stakeholders
- Lead a team to integrate marketers into the Conversant system: design, develop, and test technical solutions based on clients’ business requirements
- Develop internal tools / processes to improve the group’s performance or automate manual tasks
- Coordinate clients’ integration timelines and work closely with other internal groups to ensure each successful client “go-live”
- Display a positive, constructive, "can do" attitude
- Take ownership of a task / problem and ensure the task is resolved
- Understand how one person's tasks and responsibilities are related to other roles, departments and the overall business
- Adapt to the needs of the business, and take on additional responsibilities over time
10
Skills For Associate Client Integration Engineer Resume
- Service-oriented architectures (SOA)
- HIPAA or PHI regulated environment
- Project maturity and professionalism
- Explain IntelliScript’s technical offerings, clearly and in detail
- Someone who identifies and fosters other's strengths and abilities
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