Chief Steward Resume Sample
Geo Corkery
2863 Schaden Shores,
San Francisco,
CA
+1 (555) 765 1209
Work Experience
Chief Steward
04/2016
-
PRESENT
Dallas, TX
- Previous experience as Chief Steward in a luxury hotel stewarding environment
- To have complete understanding of and adhere to the company’s policy relating to fire, hygiene and safety
- Participates community project or activities in order to promoting the hotel’s image and cooperation to improve community relationship
- To be good salesperson to promote hotel’s image and business
- Work effectively and collaboratively with all stakeholders in a diverse, multi-cultural environment
- Previous experience as Chief Steward in a luxury high volume (+250 rooms) hotel stewarding environment
- Advanced knowledge of US hygiene and safety regulations is required
- Completion of Train the Trainer & Interaction Management an asset
- Team player with coaching, motivation and training abilities
Asst.chief Steward
11/2009
-
02/2016
San Francisco, CA
- Thorough working knowledge of WHMIS regulations and guidelines an asset
- Computer skills (MS Office software)
- Train entire stewarding team about 70 and 30 point food hygiene rule and regulations
- Attend weekly 30 point checks for each outlet and 70 point check once a month with the Executive Chef and Chief Steward
- Implement Use records for associates and supervisors to ensure standards
- Ensures all Marriott SOP’s and LSOP’s are implemented correctly
- Obey to the hotel’s established associate handbook
- Participate in and promote energy conservation program
- Update himself on Marriott Global Source (MGS) for training and standard procedures/guidance
Assistant Chief Steward
06/2003
-
09/2009
Dallas, TX
- Relevant experience in Stewarding Department, 2 years of which managing a large team required
- Demonstrated experience with effectively controlling costs
- Proven extensive experience with large commercial kitchen operations with high volume off-premises catering and banquets is essential
- Thorough working knowledge of WHMIS regulations and guidelines or comparable authority
- Exceptional interpersonal, communication, prioritization, problem solving, organization and multi-tasking skills
- Excellent management, leadership and team management skills
- Basic knowledge of electronic systems
- Practical experience in similar nature of job responsibilities with deluxe hotel / restaurant / banqueting
Education
California State University, Los Angeles
1999 - 2003
Engineer's Degree in Hotel Management
Professional Skills
- Strong leadership skills, excellent interpersonal and problem solving skills
- Demonstrated strong hospitality and communication skills
- Training in knife skills and basic kitchen equipment
- Good communication and organizational skills; reading, writing, and oral proficiency in the English language. Proficiency in the Greek language is mandatory
- Previous experience as a Chief Steward or equivalent Food and Beverage management experience is required
- Highly motivated and possess team motivation skills
- Have strong experience in a compliance and regulatory environment
How to write Chief Steward Resume
Chief Steward role is responsible for training, english, leadership, purchasing, security, payroll, reporting, events, software, basic.
To write great resume for chief steward job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Chief Steward Resume
The section contact information is important in your chief steward resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Chief Steward Resume
The section work experience is an essential part of your chief steward resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous chief steward responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular chief steward position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Chief Steward resume experience can include:
- Effectively managing all aspects of the department's operations and resources which includes preparing, monitoring budgets and reporting variances
- To plan duty roster for Stewarding department, including casual labour roster through effective work planning
- Good understanding of chemical usage and safety including storage
- Experience in stock taking and ordering equipment
- Maintain good staff attitude, discipline and grooming
- Experience in the stewarding field of International Hotel chain
Education on a Chief Steward Resume
Make sure to make education a priority on your chief steward resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your chief steward experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Chief Steward Resume
When listing skills on your chief steward resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical chief steward skills:
- Able to lead by example, have a positive demeanour and demonstrate initiative and advanced communication, organisational and problem-solving skills
- Establishing and effectively managing all department inventory systems and related processes
- To run the daily operation of Stewarding department effectively and efficiently
- Demonstrated excellent technical knowledge of restaurant operations
- Train and equip the Supervisors with required skills
- Effectively use the results of Qualivision and guest questionnaires to improve product and service delivery
List of Typical Experience For a Chief Steward Resume
1
Experience For Assistant Chief Steward Resume
- One to three years' culinary experience in high end restaurants required
- Recruiting, managing, leading, training and developing the team, including performance management
- Establishing, maintaining and enforcing a robust preventative maintenance and sanitation programme for all assigned areas
- Preparing relevant reports including implementing corrective actions
- Following up all repairs and maintenance order in stewarding area
- Ensuring all equipment works properly and reporting any defective items
- Attending and actively participating in various meetings
2
Experience For Executive Chief Steward Resume
- Developing and maintaining cohesive relationships with all stakeholders
- Controlling consumption and proper utilization of chemicals and detergents
- Ensuring all banquet event orders are reviewed and proper set-ups are in place
- Conducting regular audits of kitchens, other assigned areas and equipment
- Conducting regularly scheduled department meetings
- Following all policies, procedures and service standards
3
Experience For Stewarding Manager / Chief Steward Resume
- Main responsibilities include dish room operations, night cleaning, back area cleaning and equipment's maintenance, banquet plating and food running
- Provide support and direction to the team of leaders within Stewarding regarding performance management and continuous learning
- Supervise the stewarding team and manage the staffing / human relations / training for the team
- Responsible for implementing the Policies and Procedures in operating the Stewarding Department
- Monitor and striving to exceed budgetary guidelines for operating supplies and labor
- Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd
- Inspects food holding and transport equipment and maintains in working order
- Responsible for training, and development staff according to company standard
- Conduct daily briefing, periodic communication meeting and inform staff to any up date event occured
4
Experience For Chief Steward, MGC Resume
- Assist with Banquet plate-ups and buffet by transporting and ensuring adequate stock
- Set and maintain budget for purchasing, storage and control all Food & Beverage equipment including kitchen machinery utensils
- To carry out relevant training for all stewarding team members
- Manage the Stewarding team through recruitment, coaching, development and recognition
- Coordinate with F&B in establishing operating par stocks
- Create and maintain service schedules of all Kitchen and dishwashing equipment, taking action of any deficiencies
- Ensure Stewarding and Kitchen areas are maintained to the highest cleanliness standards and cleaning schedules are followed
- Responsible for providing functional assistance to operation during peak periods and functions
5
Experience For Asst.chief Steward Resume
- Manages all stewarding connector, cleaning chemicals & equipment, and kitchen FFE inventories
- Ensure to follow correct handling/storing of chemicals and equipment as per manufacturers’ instructions
- Respects the supplier's instructions for use of washing-up products
- Prepare monthly reports on shortages in china\silverware and equipment and requisition replacements as required while following budget guidelines
- Conducts bi-monthly inventory of operating equipment’s in all outlets to ensure control of breakage & losses
- Schedules daily, weekly, & periodically cleaning of food production outlets and equipment’s
- Follow property specific procedures for handling emergency situations (e.g.evacuations, medical emergencies, natural disasters)
- Watch functioning and requirements of all F&B outlets
- Liaise with outlet manager and Chef to maintain operating equipment par stock and coordinate inventory
6
Experience For Assistant Chief Steward / Dishwashing Manager Resume
- Ensure regular cleaning and maintenance schedule
- Control staff scheduling in accordance with business demands of the hotel
- Report for duty and punctuality and ready in working area with proper uniform
- Check more specifically the proper use of chemicals and washing accessories
- Responsible for the hygiene and cleanliness of all kitchens including colleague restaurant
7
Experience For Chief Steward Resume
- Liaise and work closely with the Senior Chefs and F&B for pre-planning and execution of delivery and cleanliness of equipment
- Control quality of washing equipment, chinaware, glassware and flatware
- Supervise kitchen cleaning/garbage disposal and take a lead role in Waste management
- To plan and control chemical usage according to volume of business
- To take charge of recycling, pest control, disposable of used oil, sewage and waste disposal
- Liaise with Engineering department to ensure equipment is properly maintained
- Ensure all staff are trained on chemical handling (WHMIS)
- Supervise & assist with the set up, service and take down of catering events
8
Experience For Assistant Chief Steward Resume
- Works with the Planet 21 committee in reducing food waste for the Food & Beverage division
- Ensures that working areas and equipment's are hygienically clean and in order and that supplies are on hand with proper control, to ensure efficient service
- Coach, train, counsel and encourage Stewarding employees
- Prepare monthly reports on discrepancies and requisitioning replacements
- Responsible for guiding the all subalterns staff and in the performance of their jobs in accordance to Hotel policies and procedures
- Responsible for the administration, operation and coordination of the Stewarding Department
9
Experience For Executive Chief Steward Resume
- Organizes departmental resources for cleaning, storage, set-up and use of all kitchen areas & equipment
- Oversees, manages and participates in the washing process, storage, buffet set up & equipment storage
- Ensure all operating equipment, crockery, cutlery & glassware is hygienically and safely stored
- Contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances
- Monitor waste removal (and in line with hotel recycling policy) and advise of irregularities in services
- Actively participate in all of the hotel’s committees
- Compliance with all safety regulations of assigned tasks and ensure a clean, safe working environment with active participation in the hotel’s health and safety program
- Support the hotel’s Green Team initiatives
10
Experience For Stewarding Manager / Chief Steward Resume
- Understand and follow facilities designs, set up’s as planned and approved
- Create a departmental training manual and JTC’s for the Stewarding team ensuring that all employees have the necessary tools and knowledge to perform multi-functions, ensuring the highest level of cleanliness and safety in the workplace
- Promote Health & Safety standards. Be an active member of the Hotel’s Joint Health & Safety Committee
- Establish on-going On Job Training Programs within the department to meet Brand and Service Standards. Use Department Procedure Manuals as a base for all service procedures training
- Lead, train, coach and inspire a team of up to 60 staff, including an Assistant Chief Steward and 8 supervisors
- Order all china, glassware, silverware and equipment for 5 kitchens, 6 Food and Beverage outlets and the banquet facility
List of Typical Skills For a Chief Steward Resume
1
Skills For Assistant Chief Steward Resume
- Five years’ experience in international hotel stewarding with training in chemical use, OHS, stock control, supervision, management and rostering
- Supervise and coach the team to operate and maintain cleaning equipment and tools in a proper way
- Leadership experience in a Stewarding department required
- Experience in 5 star working environments
- Remote location working experiences
- Catering and Banquets experience
- Effective communication is maintained through active participation in associate departmental meetings and Food and Beverage meetings
- Good knowledge of Conversational English
- Knowledge and experience in HACCP certification is an added advantage
2
Skills For Executive Chief Steward Resume
- Experience as Chief Steward in a large operation
- Good personality and positive attitude
- Excellent communication in Cantonese, basic written & spoken English
- Four to six years of related work experience
- Experience in a similar position in a five-star hotel
- Previous experience in a supervisory capacity
- Be able to make strong judgment calls
- Storing, purchasing and issuing of controllable in conjunction with the chief steward
3
Skills For Stewarding Manager / Chief Steward Resume
- Scheduling his associates training and on the Job practice
- Working knowledge of all Kitchen Steward Functions and of all cleaning materials and equipment used
- Maintaining glass, silver and china storerooms tidiness and cleanliness
- Delivering of all needed equipment to the respective area
- Maintaining a purchase log for controllable
- Cleaning and Sanitation of the kitchen
- Maintaining cleanliness in the kitchen areas throughout the entire operation
- Ensuring implementation and compliance of the Company’s Fire, Life and Safety requirements
4
Skills For Chief Steward, MGC Resume
- Working knowledge of banquet setup
- Working knowledge of Spirits, Wine, and Food
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model
- Cleanliness of the kitchen, by using the Cleaning Schedule and Monitoring schedule and take immediate action
- Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing
- Complete personal performance ratings as well as coaching and counseling in an appropriate time and manner
- Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications
- Supervise all activities, opening and closing that all areas in the Banquet area are in compliance with the Health Department and Fire Marshall Regulations
- Maximize usage of operating supplies and minimize overall operating expenses for assigned areas
5
Skills For Asst.chief Steward Resume
- Monitor cleaning activity for all kitchens and F&B outlets including Canteen
- Frequent standing and walking for long periods of time throughout shift
- Collect dirty pans from the cooking line and transport to pot station for cleaning
- Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately
- Pre-screening of CV’s in order to support hiring process
- Ensure the flow and supply of operating equipment’s meets bar, banqueting and restaurant requirements
6
Skills For Assistant Chief Steward / Dishwashing Manager Resume
- Meals on duty and laundering of business attire
- Conduct regularly team building sessions with his associates and managers
- Conduct brain storming session on reduction of breakage/lost for entire hotel. Work with respective departments together to achieve positive impact and results
- Ensures stewarding productivity is within companies standards
- Anticipate the guests needs and responding appropriately with a sense of urgency
7
Skills For Chief Steward Resume
- Perform pre-shift meetings with staff, ensuring that service is technically proficient
- Maintain close communication with Banquet management, working to supply their equipment needs
- Review BEOs at weekly meetings and resolve discrepancies to determine staffing level and equipment needs
- Prepare equipment set-up sheets and ensure follow through on Banquet support needs required from Stewarding
- Maintain inventory and record keeping for all dinnerware, flatware, glassware, and linen
8
Skills For Assistant Chief Steward Resume
- Maintain composure with dissatisfied owners and guests in demanding situations
- Be confident when communicating with a range of stakeholders
- Coordinates activities of pantry, storeroom, and non-cooking kitchen workers as well as purchases, kitchen supplies, and equipment
- Ensure the scheduling of roster meets the operations need
- Environmental Stress: Busy Atmosphere; Environmental stress: high - constantly going in and out of buildings
- Apply with the personal and grooming standards of the hotel
- If repairs need to be done, to be followed up with Engineering and inform the Chief Steward or Executive Steward
- Daily follow-up with cleaning schedules
- Communicate with respective outlet manager about needed equipment and responsible for organizing it
9
Skills For Executive Chief Steward Resume
- Complete proper cleaning charts on a daily basis
- No employee to be on the property after working hours without authorization of manager except for meals in the staff cafeteria
- Completion of leadership training such as Train the Trainer and/or Interaction Management an asset
- Completed Form 6 secondary education. Preferably holds a chemical handling & safety qualification
- Willingness to be of assistance and complete deep physical cleaning tasks daily
- Environmental Stress: Busy Atmosphere; Environmental stress: high- constantly going in and out of buildings
- With sound working knowledge of chemicals and equipment maintenance
- Knowledge of applicable chemicals and cleaning procedures
10
Skills For Stewarding Manager / Chief Steward Resume
- Schedule preventive maintenance work and coordinate with engineering
- Maintains hotel’s cleaning and sanitation check lists as defined in Food & Beverage manual
- Ensure water temperature, and chemical levels are appropriate for cleaning and documented
- Spanish verbal and written
- Open to previous Chief Stewards of large international standard companies or Steward Supervisors with demonstrated competence in people & equipment management and potential for promotion
List of Typical Responsibilities For a Chief Steward Resume
1
Responsibilities For Assistant Chief Steward Resume
- Work with assigned chemical supplier closely on implementation and proper functioning of cleaning equipment and cleaning dispensers
- Provide ongoing training for his/her associates and supervisors, based on a monthly training plan
- To control the requisitioning, storage and careful use of all operating equipments and supplies
- To coordinate with hotel colleagues in maintaining par stocks and supplies, and approving storeroom requisitions
- Responsible for recording all equipment with pictures for proper inventory and further quarterly inventories
- To be a hands-on manager and be present at all times in the Operation, especially during busy periods and major events
- Conduct semi-annual and periodic inventories to ensure stock and resource availability are maintained within all Food and Beverage outlets and kitchens
- Conduct daily inspections of all Food and Beverage areas and kitchens to ensure cleanliness and compliance with local health/sanitation codes
2
Responsibilities For Executive Chief Steward Resume
- Ensure the correct ordering and usage of all chemicals within the department and outlets, including appropriate training in accordance with provincial WHMIS legislation
- Attend and lead any required meetings and committees
- Comply with all safety regulations and ensure a clean, safe work environment
- Oversee departmental payroll administration
- Actively promote a safe and hazard free work environment. This includes ensuring proper food handling procedures (“Food Safe”), cleaning and storage of food containers, use of cleaning chemicals (WHIMIS) & PPE’s and the timely maintenance of dishwashing equipment in all kitchens
- Ensures that working areas and equipment’s are hygienically clean and in order and that supplies are on hand with proper control, to ensure efficient service
- Assists with an effective dish room equipment repair and maintenance program
3
Responsibilities For Stewarding Manager / Chief Steward Resume
- Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel
- Enforces proper breakdown procedures for banquets, restaurants, room service and associate cafeteria
- Inspect supplies, equipment, and work areas in order to ensure efficient service and conformance to standards
- Manages all equipment, china, glass and silver and ensures adequate clean supplies of each
- Supervises dish room shift operations
- Enforce efficient loss, breakage, and damage control
4
Responsibilities For Chief Steward, MGC Resume
- Prepare annual budget in coordination with RM-F&B
- Follow up on ordering and delivery of the equipment after approval as well as receive & checking quality, quantity and storage of newly purchased operating equipments
- Participate in F&B meetings and briefings
- Conducts inventories of all F&B material and equipment in coordination with cost control for yearly report
- Responsible for inventory control and kitchen equipment, item management. Ensures compliance with federal, state, and local food safety regulations
- Supervise the sanitation, cleanliness, hygiene as well as the quality level of product and services
- Assist Chefs and kitchen staff with various tasks as needed
- To successfully implement and continually drive a HACCP program within all areas
- The Chief Steward is responsible in maintaining all BOH F&B areas to the highest standards of cleanliness in compliance with Health & Safety standards and in an orderly manner
5
Responsibilities For Asst.chief Steward Resume
- To ensure absolute compliance with the legal and Hotel requirements with regard to fire, health and safety and with particular reference to hygiene and to ensure a safe working environment
- To ensure that the silver receives proper treatment and is cleaned/ burnished according to the schedule. Make spot checks on silver kept in departments and recommend to Head of Departments when to send it in to the silver room to be cleaned/ burnished/ polished
- Strong presence on the floor (FOH) and (BOH) and act as an ambassador of the hotel
- To control breakage and loss and recommend to the Director of Food and Beverage, methods for improvement in controlling these items
- To ensure that all equipment required for each banqueting function is ready at the time required and is in a clean and hygienic condition
6
Responsibilities For Assistant Chief Steward / Dishwashing Manager Resume
- To ensure the department has the correct supply of cutlery, crockery and silver for use at all times and to maintain the appropriate stock
- To ensure that all employees are trained in all procedures with reference to the departmental manual
- Passionate Food & Beverage operator
- Strong organizational, task-management, employee relations, leadership, problem resolution, creativity, verbal and written communication (in English) and presentation skills
- Demonstrate a high level expertise in food and wine is essential
- People and customer oriented, self-starter and good team player
- To maintain and conduct quality checks on sanitation and hygiene standard
- Able to work closely with outlets and production Managers to discuss establishment requirements
7
Responsibilities For Chief Steward Resume
- Maintain accurate records and reports of breakage and inventory
- Liaise with night cleaners to ensure efficiency and accountability
- Conduct monthly communication meetings
- Own and action Food & Beverage audits
- Active participant on the Health and Wellness committee
- Work closely with the Food & Beverage Department to anticipate guest needs
- Ensures that proper hygiene & sanitation is observed in all areas
8
Responsibilities For Assistant Chief Steward Resume
- Education: Diploma or above
- Responsible for detailed cleaning of entire F&B production and service area, including store rooms, bars, Club lounge pantry, associate dining room and Lobby Lounge
- Manage the receipt and storage of kitchen goods
- Good knowledge of chemicals and Inventory process
- Oversee the preparation of kitchen equipment for use
- Clean the kitchen equipment
- Control and analyse costs, breakage, quality of support provided to other sections, condition and cleanliness of facilities and equipment and guest satisfaction
9
Responsibilities For Executive Chief Steward Resume
- Handle administrative work and keep up-dated files
- To have a full working knowledge of all hygiene and occupational health & safety regulations in the United Arab Emirates, according to UAE Municipality standards
- Responsible for the Maintenance and the cleanest of all F&B service and Kitchen Equipment
- Ensure each outlet is supplied with sanitized clean and dry operational equipment
- Ensure competence in the operation of all machines in the department
- Set up systems to protect and maintain control of all operating equipment, crockery, cutlery & glassware, correctly recording breakages and carry out regular stock takes
- Set up and maintain regular cleaning rosters and standard methods for deep cleaning of floors, walls, coolers, ovens & operating equipment
- Ensure proper segregation of garbage is followed as per the government instruction
10
Responsibilities For Stewarding Manager / Chief Steward Resume
- Liaise with the HK and concerned departments related to the fumigation of Kitchen and other outlets. Monitoring and assisting the persons doing the pest control
- Support all Accor programs related to his job
- Ensure correct handover to next shift is conducted and advise of all daily information
- Plan and direct subordinates for best productivity and maximum cleanliness of all kitchen related areas
- Ensure punctuality of employee group assigned to your area
- Report any irregularities to Executive Chef
- Do other tasks as instructed or required by the management
- Regularly evaluate the work performance of all personnel in the department
- Ensure sanitation, cleanliness and safety of machines, equipment in all kitchen and areas under your responsibility
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