Case Aide Resume Sample
Angela Smith
75244 Bergstrom Well,
Detroit,
MI
+1 (555) 872 4339
Work Experience
Case Aide
11/2016
-
PRESENT
Boston, MA
- Counsels TB patients on the importance of taking their anti-tuberculosis medication
- Enters field visits into clinic surveillance database
- Actively participates in case reviews and provides feedback to clinic supervisor and nurse case managers on requested clients
- Prepares a wide variety of member documents (e.g. service authorizations, correspondence, memos, forms and legal documents) for signature of designated authority for work unit and/or office; inputs member information into member’s database
- Collect, bag, and label with child’s A-number any belongings (money, jewelry, etc.) from UC when they arrive at the shelter and log it into the UC portal
- Support the engagement of children in need of placement
- Contribute to risk and safety assessments and the associated decisions and plans
- Support the caseworker in tasks related to assessment and case planning activities
- Support essential casework activities designed to facilitate change
Adult Protective Services Case Aide
09/2009
-
09/2016
New York, NY
- Gather information from collateral contacts when assigned to do so by caseworker and input into OR-Kids
- Provide assistance with referrals and regular contact with service providers, families and foster parents. Assist in completing tasks associated with these referrals and contacts
- Input documentation into working draft document for case plans and assessments and request caseworker input and review
- Assist families with completion of forms and coordination of appointments
- Assist caseworker with absent parent search, relative search, medical and genetic information, requesting records, organizing discovery for processing, and other tasks as assigned that support casework functions
- N. 19th Ave., Phoenix, AZ 85029
- W. Camelback Rd., Phoenix, AZ 85015
Case Aide-data Entry
09/2004
-
08/2009
Dallas, TX
- Makes and takes referrals from different agencies and the general public
- Coordinates and conducts special events
- Coordinates home visits with participants
- Answers phones and provides information about programs and performs intakes
- Three (3) years of experience with a social service agency or promoting a health program
- Completes and submits reports
- Answers phones and provides information about programs and performs brief intakes
- Performs patient toxicity assessments
- Provides Directly Observed Therapy (DOT) to patients in the clinic or in the field
Education
Upper Iowa University
2000 - 2004
School's Degree in Management
Professional Skills
- Word processing skills and organizational skills
- Basic clerical skills including proper telephone etiquette, opening office equipment (e.g., copier, fax)
- Experience working in a constantly changing environment with the ability to change priorities at a moment's notice
- Basic clerical skills including proper telephone etiquette, operating office equipment (e.g., copier, fax)
- Teaches home management, parenting skills, child development, and budgeting for DCS clients
- Teaches home management, parenting skills, child development and budgeting for DCS clients
- Knowledge of basic interviewing skills
How to write Case Aide Resume
Case Aide role is responsible for basic, budgeting, procurement, credit, training, database, security, reporting, research, insurance.
To write great resume for case aide job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Case Aide Resume
The section contact information is important in your case aide resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Case Aide Resume
The section work experience is an essential part of your case aide resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous case aide responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular case aide position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Case Aide resume experience can include:
- Possess the ability to communicate effectively with co-workers, clients, and the general public
- Experience assisting professionals working in Social Service Related activities
- Experience working with partner agencies to provide information and referral services, enhanced screening and client advocacy
- Experience directly observing visits or other parent-child interactions to assess relationships, document progress, and provide feedback and coaching
- Experience working in an ever-changing environment
- Possess an active and valid driver’s license with 5 or fewer points on driving record - In-state travel is required
Education on a Case Aide Resume
Make sure to make education a priority on your case aide resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your case aide experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Case Aide Resume
When listing skills on your case aide resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical case aide skills:
- Excellent documentation skills, including correct grammar and ability to proofread their work
- Knowledge of counseling skills
- Written, interpersonal, and observation skills
- Work effectively with a wide range of personalities
- Experience observing and reporting on child/parent relationships; and
- Experience testifying about your observations before a court or administrative decision making body
List of Typical Experience For a Case Aide Resume
1
Experience For DCS Case Aide Resume
- 125 E. Elliot Road, Chandler, AZ 85225
- 2455 S. 7th Street Phoenix, AZ 85034
- 11420 N. 19th Ave Phoenix, AZ 85029
- 1951 W. Camelback Rd. Phoenix, AZ 85015
- 2001 W. Camelback Rd. Phoenix, AZ 85015
- Conducts residential and day program visits at the direction of Support Coordinators/Supervisors for the purpose of observing for potential health and safety issues; prepares progress notes on visits; and provides information to requested party
- Assists members/families by providing transportation to various appointments and meetings; picks up medications, bus passes, food boxes; completes forms, conducts research of community resources and completes applications for services and reports; pays bills; refers families to community resources; writes progress notes accordingly in member files
- Prepares a wide variety of member documents, (e.g., service authorizations, correspondence, memos, forms and legal documents) for signature of designated authority for work unit and/or office. Responds to requests from various sources to update the prepared information
2
Experience For Adult Protective Services Case Aide Resume
- Collects necessary information and prepares eligibility and member re-determination packets. Tracks eligibility decisions. Inputs member information into member information database (FOCUS) as well as in the Risk Incident Reporting (RIMS) system. Logs and monitors client trust funds of expenditures and deposits. Monitors client billing records
- Files documents in member files and secondary history files and sets-up new member files. Tracks closed and archived records
- Serves as the in-day person in a unit and/or office to take phone calls for Support Coordinators who are out of the office. Takes accurate messages and/or routes to appropriate staff. Responds to routine questions for information from families and providers
- Basic human needs, human growth, personality and behavior
- Microsoft Word, Outlook, Excel
- Files documents in member files and secondary history files, and set up new member files; tracks closed and archived files
- Maintains office supplies; opens, reviews, sorts and distributes office mail to appropriate unit staff ensuring that critical documents are prioritized( e.g., prescriptions, requests for services) to ensure a timely response by the Support Coordinator/Division; copies documents as requested
- Community resources in urban and rural areas, basic social service principles and public program eligibility
3
Experience For Case Aide-data Entry Resume
- General office practices, operation of personal computers and general office equipment
- Adult protective services policies, principles and practices
- Collects necessary information for and prepares eligibility and member re-determination packets; tracks eligibility decisions; inputs member information into member information database (FOCUS) as well as in the Risk Incident Reporting (RIMS) system; logs and monitors client trust funds of expenditures and deposits; monitors member billing records
- Basic human needs, human growth, personality, and behavior
- 110 South Idaho Road, Apache Junction, AZ 85119
4
Experience For DCS Case Aide-hotline Resume
- Collects necessary information and prepares eligibility and member re-determination packets. Tracks eligibility decisions. Inputs member information into member
- 605 South 7th Street, Globe, AZ 85501
- Knowledge of City, State, Federal, and private programs
- Knowledge of available resources for referrals to clients
- Community resources in urban and rural areas
- Basic social service principles and public program eligibility
- 2001 W. Camelback Road, Phoenix, AZ 85015
5
Experience For DDD Case Aide Resume
- 2455 S. 7th Street, Phoenix, AZ 85034
- 11420 N. 19th Avenue, Phoenix, AZ 85029
- 4000 N. Central Avenue, Phoenix, AZ 85012
- 1951 W. Camelback Road, Phoenix, AZ 85015
- 1990 W. Camelback Road, Phoenix, AZ 85015
- General safety concepts
6
Experience For Case Aide Resume
- 1500 E. Cherry St
- 1701 N. 4th St
- Sets-up and maintains all appropriate documentation in member records and secondary history files; tracks closed and archived records
- Serves as the in-day person in a unit and/or office; answers office telephones and phone calls for Support Coordinators who are out of the office, takes accurate messages and/or routes to appropriate staff, responds to routine questions for information from families and providers
- Drives a State vehicle to conduct residential and day program visits at the direction of Support Coordinators/Supervisors for the purpose of observing the location for potential health and safety issues, prepares progress notes on visits, and provides information to requested party
7
Experience For DCS Case Aide Resume
- Prepares a wide variety of member documents (e.g., service authorizations, correspondence, memos, forms, and legal documents) for signature of designated authority for work unit and/or office; responds to requests from various sources to update the prepared information
- And professional responses to inquiries from the public and agency staff and completing brief reports as necessary
- 2500 E. Cooley St
- General safety con cepts
- Serves as the in-day person in a unit and/or office; answers office telephones and phone calls for Case Managers who are out of the office; takes accurate messages and/or routes to appropriate staff responds to routine questions for information from families and providers
- Drives a State vehicle to conduct residential and day program visits at the direction of Case Managers/Supervisors for the purpose of observing the location for potential health and safety issues, prepares progress notes on visits, and provides information to requested party
- Prepares a wide variety of member documents (e.g., service authorizations, correspondence, memos, forms, and legal documents) for signature of designated authority for work unit and/or office responds to requests from various sources to update the prepared information
8
Experience For Adult Protective Services Case Aide Resume
- Collects necessary information for and prepares eligibility and member re-determination packets tracks eligibility decisions inputs member information into member information database (FOCUS) as well as in the Risk Incident Reporting (RIMS) system; logs and monitors client trust funds of expenditures and deposits; monitors member billing records
- 125 E. Elliot Rd
- Prepares a wide variety of client documents, (e.g., service authorizations, correspondence, memos, forms and legal documents) for signature of designated authority for work: unit and/or office. Responds to requests from various sources to update the prepared information
- Serves as the person in a unit and/or office to take phone calls for Support Coordinators who are out of the office
- 400 W. Congress Street
- 8990 W. Peoria Ave., Peoria, AZ 85345
- 11526 W. Bell Rd., Surprise, AZ 85378
9
Experience For Case Aide-data Entry Resume
- 290 E. La Canada Blvd., Avondale, AZ 85323
- Serves as the in-day person in a unit and/or office; answers office telephones and phone calls for Case Managers who are out of the office; takes accurate messages and/or routes to appropriate staff; responds to routine questions for information from families and providers
- Sets-up, maintains, tracks closed and archived records
- Answers office telephones and phone calls, takes messages and/or routes to appropriate staff, responds to routine questions for information from families and providers
- Assists members/families by providing transportation to various appointments and meetings; picks up medications, bus passes, food boxes, etc.; completes forms, conducts research of community resources, and completes applications for services and reports; pays bills; refers families to community resource
- Experience handling multiple tasks with differing critical deadlines and objectives
10
Experience For DCS Case Aide-hotline Resume
- Experience working with individuals of diverse population
- Consolidation of referral services from field offices into a centralized resource unit
- Assists DCS Case Managers with filing, disclosers, packets, case notes, etc
- Maintains office supplies, copy machines, postage meter, State vehicle repair maintenance log and reports
- Reviews, sorts, and distributes mail
- Conducts residential and day program visits, writes and prepares progress notes, and provides information
List of Typical Skills For a Case Aide Resume
1
Skills For DCS Case Aide Resume
- Knowledge of basic mathematics skills
- Skill in operating general office equipment
- Experience in providing child care
- At least two years of experience working with expectant moms in case management situations
- At least two year experience working with expectant moms in case management situations
- One (1) year experience working in a child welfare environment, indirectly or directly with clients (children/families)
- Experience working with children in a controlled environment (i.e., nanny, daycare, teacher’s aide
2
Skills For Adult Protective Services Case Aide Resume
- Set priorities to plan and manager a varied workload
- Two (2) years of relevant work-related experience
- Two (2) years of work related experience
- Set priorities to plan and manage a varied workload
- One year of experience in community health
- Medication administration work experience
- Receive, prioritize and schedule case-related assignments to achieve case plan goals
3
Skills For Case Aide-data Entry Resume
- Initiating, developing and maintaining member files
- Initiating, developing, and maintaining member files
- Applying federal laws, state statutes, agency policies and procedures
- Recognizing basic human rights and care and assistance needs of individuals with developmental disabilities
- Applying federal laws, state statues, and agency policies and procedures
- Recognizing basic human rights and the care and assistance needs of individuals with developmental disabilities
4
Skills For DCS Case Aide-hotline Resume
- Applying federal laws, state statutes, and agency policies and procedures
- Dealing with diverse populations and culture groups
- Make recommendations to the caseworker about parent training needs for parents and children during their Family Time
- Participate in daily CPS huddles/meetings at the branch to determine preliminary hearing schedule and immediate family time needs
- Assist with scheduling and participate in the Family Meetings to develop the Family Time plan with the caseworker's approval
5
Skills For DDD Case Aide Resume
- Attend 90 day staffing with the caseworker and their supervisor to review the Family Plan
- Review the developed Family Time plan with the Coordinator's supervisor, the caseworker and their supervisor, and the ongoing SSA and their supervisor
- Assess/review documents to determine importance to meeting member/family needs
- Learn critical State, Federal and local laws concerning placement, custody and treatment of children
- Gain understanding of the effects and problems of foster care; social intellectual and behavioral problems of developmentally disabled children
6
Skills For Case Aide Resume
- Adhere to general policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of children
- Gain understanding of cultural environment and community influences on behavioral and development of individuals
- General policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of children
- Knowledge with Microsoft Word, Outlook, Excel; tracking systems; general office procedures
- Process referral packets regarding parent aide, single visit only, psychological services and family reunifications
- Contact field staff to arrange counseling for clients and providers
- Workday is coming
- Interpersonal relations as applied to contacts with members and representative of other governmental and community organizations and the public
- Building professional relationships with clients and community resources; establishing and maintaining effective relationships with diverse populations and cultural groups
7
Skills For DCS Case Aide Resume
- Experience providing clerical/administrative support to managers, offices or units
- Experience working with hostile people and crisis situations
- Computer software, such as Microsoft Windows, Outlook and Word
- Microsoft Word, Outlook, Excel, and other computer applications
- Interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public
8
Skills For Adult Protective Services Case Aide Resume
- Meet with the caseworker to determine the level of supervision needed, review the safety plan, if one has been developed) and begin to develop a Family Time plan that would address the safety issues as well as areas parents are to be working on with their children
- Assist in scheduling and participate in the ice breaker meeting with the caseworker's approval
- Meet with the parents to learn if there are family, friends, community or neighborhood supports who can participate/assist with family time
- Meet with the relative caregivers or foster parents to determine their ability to assist with family time and their willingness to participate in an ice breaker with the birth parents
- Work with parents, foster parents, SSAs and others participating in the Family Time plan to develop a Family Time schedule for parents and children. Incorporate into the Family Time plan feedback with the parents
- Review the Family Time plan on a regular basis (monthly) with those involved and the caseworker for expanded time and decreased supervision needs
- Establish family and professional partnerships
9
Skills For Case Aide-data Entry Resume
- Travel is required within the District
- Adapt and be sensitive to a variety of cultures
- Maintain and display professional demeanor
- Plan and outline procedures; organize and assemble resources
- Assist the frail elderly and/or individuals with diminished mental capabilities
- Track data and input information into a database; utilize other software as needed
- Learn and adhere to Adult protective services policies, principles and practices
10
Skills For DCS Case Aide-hotline Resume
- Plan and outline procedures
- Organize and assemble resources
- Track data and input information into a database
- Utilize other software as needed
- Identify resources available in the community
List of Typical Responsibilities For a Case Aide Resume
1
Responsibilities For DCS Case Aide Resume
- Child Welfare experience, the ability to engage clients (parents and children) and build a rapport with families and community partners
- In-state travel is required; Bi-lingual (English/Spanish) is desired
- Read and write Spanish
- Community Health Workers (CHW) certified
- EXCITING NEWS...COMING JUNE, 2018
- Files documents in member files, secondary history files, and set up new member files; tracks closed and archived files
- Responds to routine questions for information from families and providers
2
Responsibilities For Adult Protective Services Case Aide Resume
- Maintains office supplies; opens, reviews, sorts and distributes office mail to appropriate unit staff ensuring that critical documents are prioritized (e.g., prescriptions, requests for services) to ensure a timely response by the Support Coordinator/Division; copies documents as requested
- Picks up and delivers food boxes; completes forms, conducts research of community resources and completes applications for services and reports; refers to community resources; writes progress notes accordingly in member files
- Any other duty as advised by HSUS or DPM
- ARTICULATE OBSERVATIONS (ORAL AND WRITTEN)
- MAINTAIN A PROFESSIONAL AND COLLABORATIVE POSTURE (TEAM ORIENTED)
- WORK INDEPENDENT (SELF STARTER)
3
Responsibilities For Case Aide-data Entry Resume
- Supervises visitation meetings among clients (natural parents and children) to ensure compliance
- Enters case notes into Children’s Information Library and Data Source (CHILDS) system
- Assists clients with application processes as needed
- Provides other clerical support
- Transports children to scheduled appointments
4
Responsibilities For DCS Case Aide-hotline Resume
- Experience working in a high-production work environment in which it was necessary to accurately process large volumes of work daily within tight time constraints
- Prepares a wide variety of member documents (e.g., service authorizations, correspondence, memos, forms, and legal documents)
- Collects, prepares, and tracks eligibility and member re-determination packets
- Learn information on human and social services; welfare services
- Learn how to identify developmental and behavioral problems of children
5
Responsibilities For DDD Case Aide Resume
- Comply with casework principles and practices
- Bilingual (English/Spanish) is desired
- Under immediate to general supervision, provides a variety of services to families, children, and adults in various social service programs in the Department of Child Safety (DCS)
- Assists individuals and families with application process, provides case management assistance to participants involved in CPS and provides clerical support
- Transports DCS clients to scheduled appointments
- Supervision of child/parent visits
6
Responsibilities For Case Aide Resume
- Participates in a variety of meetings and/or court hearings as requested
- Ensures compliance with policies and procedures related to DCS
- Assists individuals and families with application process, provides case management assistance to participants involved in CPS
- Supervision of child and parent visits
- Participates in a variety of meetings and court hearings as requested
7
Responsibilities For DCS Case Aide Resume
- Contract service authorizations in the CHILDS system
- Assists individuals and families with application process, provides case management assistance to participants involved in child protective services and provides clerical support
- Under immediate supervision, provides a variety of services to families, children and adults in various social services in DCS
- Assists clients with application processes; provides case management assistance to participants involved in child protective services
- Participates in a variety of meetings and/or client hearings, as requested
- Supervises child/parent visits
8
Responsibilities For Adult Protective Services Case Aide Resume
- EXCITING NEWS...COMING 2018
- 555 W. Main
- Maintains office supplies, copy machines, postage meter, State vehicle repair maintenance. Completes vehicle reports. Opens, reviews, sorts and distributes office mail to appropriate unit staff ensuring that critical documents are prioritized (e.g., prescriptions, requests for services) to ensure a timely response by the Support Coordinator/Division. Copies documents as requested
- Assists members/families by providing transportation to various appointments and meetings; picks up medications, bus passes, food boxes, etc; completes forms, conducts research of community resources, and completes applications for services and reports; pays bills; refers families to community resources; writes progress notes accordingly in member files
- Maintains office supplies, copy machines, postage meter, State vehicle repair maintenance log, etc.; completes vehicle reports; opens, reviews, sorts, and distributes office mail to appropriate Unit staff, ensuring that critical documents (e.g., prescriptions, requests for services) are prioritized for a timely response by the Support Coordinator/Division; copies documents as requested
- Maintains office supplies, copy machines, postage meter, State vehicle repair maintenance log, etc.; completes vehicle reports; opens, reviews, sorts, and distributes office mail to appropriate Unit staff, ensuring that critical documents (e.g., prescriptions, requests for services) are prioritized for a timely response by the Support Coordinator/Division
- Maintains office supplies, copy machines, postage meter, State vehicle repair maintenance. Completes vehicle reports. Opens, reviews, sorts and distributes office mall to appropriate unit staff ensuring that critical documents are prioritized (e.g., prescriptions, requests for services) to ensure a timely response by the Support Coordinator/Division. Copies documents as requested
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