Business Services Coordinator Resume Sample
Nola Russel
78342 Schumm Cape,
New York,
NY
+1 (555) 431 5051
Work Experience
Senior Business Services Coordinator
03/2016
-
PRESENT
Philadelphia, PA
- Greets clients professionally in person and over the telephone
- Ensures the reception and lounge area is clean and well-organized, presenting a professional arrival experience for our client
- Offers beverage or refreshment to clients visiting the office. Ensure inventory is adequate in the lounge area and espresso machine is operational and clean
- Directs all incoming calls promptly and accurately
- Utilizes internal systems including bridge software (accessing Active Directory), Colliers web site and Colliers Hub for current company information
- Answers general questions about the organization; is familiar with the business, all departments and employees alike
- Independently manages the records and reports for all of the unit’s accounts
- Works closely with the site-based personnel for the college’s three programs in Asheville, Havelock and Wilmington in the distribution of funds to the home institutions and in documentation of funds following state guidelines
- Keeps site-based personnel informed of any new policies or changes relating to use of state funds
Business Services Coordinator
02/2012
-
01/2016
Boston, MA
- Ensures that faculty receiving additional compensation for teaching online engineering classes are paid correctly and amounts do not exceed allowable percentages of annual salary or research commitments for contract period
- Works closely with department personnel in the completion of compensation forms and follows up to make sure that all approvals have been received, data entered into the university payroll system, and payment has been given to the faculty
- Maintains a database of the teaching faculty (non-tenure or lecturers) and their contractual time frame and develops new contracts as needed prior to the teaching schedule and in consultation with the Director and College’s HR unit
- Works closely with the budget directors in the various departments to determine the source of payment for the faculty and the official department status of the faculty member
- Serves as the HR liaison with the College and University’s HR offices and maintains active files on all employees in Raleigh and those at the sites
- Works effectively with others to accomplish organizational goals, identify and resolve problems. Demonstrates the ability to gather and organize information to achieve logistical conclusions that reflect the facts of a situation and makes recommendations to the Director as needed to complete projects or solve problems
- Coordinate and provide support to the department head in all aspects of the HR lifecycle (recruitment, hiring, evaluation processes, promotion/RPT initiation, separation) functions involving EHRA and SHRA personnel based on feedback and needs of faculty
Senior Business Services Coordinator
03/2009
-
08/2011
Phoenix, AZ
- Responsible for the input, follow-through, and troubleshooting of Human Resources processes to ensure timely completion and compliance with regulations and human resources policies
- Manage all financial activities in the department and serve as the primary liaison with CALS Business Office, ensuring all business actions are appropriate and in compliance with University and College policies
- Interpret and effectively communicate information (data, interpretation of data, solutions to issues) to departmental faculty and staff, CALS Business Center and Personnel Office and University offices
- Excellent organizational and time management skills; superior communication skills (verbal and written) and active listening skills
- Multi-tasking while maintaining accuracy required
- One or more years of extensive experience with financial management of sponsored research (post-award), State, F&A, Trust and other fund types
- Experience with UNC-CH Systems: RAMSeS, Connect Carolina/PeopleSoft, Infoporte and Effort Certification
- Work effectively and diplomatically with a wider range of people including University administrators, faculty, staff, and students
- Possess intermediate analytical thinking and decision making skills
Education
University of Phoenix - St. George Learning Center
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Excellent written and oral communications skills and the ability to effectively communicate to a diverse population
- Demonstrated skills with handling various computer programs (such as Microsoft Office Suite, Google Calendar and Gmail)
- Manage budgets and demonstrate mathematical skills
- Detail-oriented and possesses excellent organizational skills
- Strong organizational, analytical, and written/oral communication skills
- Excellent time management, research and analytical skills
- Excellent organizational, oral and written communication skills (Required)
How to write Business Services Coordinator Resume
Business Services Coordinator role is responsible for software, database, word, accounting, compensation, security, purchasing, auditing, procurement, mac.
To write great resume for business services coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Services Coordinator Resume
The section contact information is important in your business services coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Services Coordinator Resume
The section work experience is an essential part of your business services coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business services coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business services coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Services Coordinator resume experience can include:
- Experience preparing, distributing, and validating large amounts of data within tight time frames
- Experience reviewing, preparing and submitting contracts
- Experience developing grant-related budget, adhering to UNC and funding agency guidelines
- Experience managing or providing work direction to clients/customers
- Experience working with students in a college or university setting
- Proven ability to analyze and interpret policy and procedural guidelines for use in advising students and faculty on requirements for programming, and
Education on a Business Services Coordinator Resume
Make sure to make education a priority on your business services coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business services coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Services Coordinator Resume
When listing skills on your business services coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business services coordinator skills:
- Good inter-personal skills and maintaining calm demeanor
- Experienced in resolving problems by finding solutions that are effective, positive, and creative
- Experience using UNC systems such as ConnectCarolina, ACAP, and/or RAMSeS; experience using WordPress, and/or OneDrive
- Communication skills to clearly and concisely convey information orally or in writing to individuals and ensure understanding of the information
- Strong working knowledge of Microsoft Office, with significant experience with Excel
- Present information effectively in a manner that can be easily understood
List of Typical Experience For a Business Services Coordinator Resume
1
Experience For Senior Business Services Coordinator Resume
- Participate in management decisions regarding performance, placement, and effectiveness of staff
- Proven ability to handle administrative office functions in a business environment
- Experience in public relations, office supervision, grant-funded programs, marketing, telecommunications or publications as specified by department
- Recommends expenditures for goods, services, supplies, software and all other functions of the department
- Interprets, summarizes, and presents information and reports directly related to the department’s goals, metrics, and priorities
- Creating and delivering the newsletter and related materials for enhancing internal/external communication strategies
- Designing and developing materials for fundraising and outreach
2
Experience For Global Business Services Coordinator Resume
- Utilizing Banner software to approve and process expenditure forms daily and post to account ledger
- Preparing budget transfers and journal vouchers as required
- Scheduling meetings, miscellaneous typing, preparing statistical data, and other task as needed
- Understanding and willingness to learn and take ownership of the Indianapolis (GBC) badging process
- New Faculty On-boarding (creating their orientation agenda, updating on-boarding guides, providing policies and department resources)
- Responsible for administering, processing and monitoring procurement card purchases
- Responsible for onboarding hourly students supporting LAS, including timesheet management
- Backup for graduate program admin, including performing HR actions for graduate appointments
3
Experience For Business Services Coordinator Resume
- Initiates and coordinates purchasing documents, including but not limited to purchase orders, PCard transactions and contract management
- Pre-award planning including proposal development, budget development, preparation of agency forms and documents and proposal submission
- Serves as primary liaison with Student Affairs and University Human Resources on all hiring and employee matters
- Monthly financial forecasting that projects expenses, revenue, and the year-end balance for the facility
- Maintain Center electronic and paper filing systems
- Collaborate with coworkers regarding business or financial issues
- Troubleshoot financial problems by reviewing financial reports and recommend solutions
4
Experience For Senior Business Services Coordinator Resume
- Communicate obstacles and solutions clearly and concisely
- Submits EPAFs for new hires (EHRA, SHTRA, student), serves as HR liaison for department; keeps staff up-to-date regarding benefits; serves as contact person for all CSC staff regarding questions pertaining to their benefits
- Screens, interviews, evaluates and recommends applicants for hire in student, EHRA and SHRA positions. Participates in decisions regarding classifications, promotions, and grievance issues
- Assist in the preparation of an awareness strategy for the implementation of Zycus, liaise with company’s information services personnel to become a subject matter expert on the software and its implementation, and support training sessions for the software platform within the department
- Monitor function’s processes, policies, and other resources for any necessary updates or revisions (either via benchmarking, following industry trends or as directed by function staff) and draft new language for approval by appropriate department personnel
- Responsible for monitoring LAS segments and performing monthly account reconciliation to ensure funding is in the appropriate places to support LAS research activities
5
Experience For Global Business Services Coordinator Resume
- Review in NC State invoices to USG to ensure accuracy of charges
- Initiate and process travel authorizations and reimbursements for LAS performers
- Serve as primary point of contact for Integrated Support Service Center (ISSC) to ensure project closeouts
- Maintain a Contractor Acquired Property report
- Serve as primary point of contact for LAS performers for all financial questions and concerns
- Work with ISSC to initiate and route PINS records for NC State performers and subcontractors
- Management of budgets, revenue, and expenses across more than 20 state, state-receipted, trust, and foundation accounts. This requires knowledge of University spending guidelines and best practices
6
Experience For Business Services Coordinator Resume
- Monthly account reconciliation for the unit
- Database management and query writing to pull and analyze data for the Director, NSF reporting requirements, steering committee meetings, and other emergent needs
- Annual service center rate certification which includes analyzing direct costs and utilization, and working with the facility Director and the Office of Cost Analysis to request new rates
- Work with external clients and University offices to ensure testing services agreements are executed
- Invoice external clients for facility use and follow up on outstanding receivables
- Manage Administrative Support Specialist who handles billing for AIF’s internal clients, as well as other administrative tasks
- Annual Inventory Management and Certification
- Effectively communicate policies and procedures to various stakeholders at AIF and University including high-level administrators, technical and non-technical staff, faculty, and students
- Process all HR actions including, but not limited to: job postings, data changes, position description additions and revisions, time reporting
7
Experience For Senior Business Services Coordinator Resume
- Provide Human Resources management for the unit
- Works closely with department budget officers in the transfer of funds to support the department’s distance education program
- Compilation of purchase card reconciliation and monthly statement submissions for CGA P-card holders
- Complete purchase actions on behalf of the Center
- Prepare financial reports, complete project reconciliation tasks as assigned by ADO, and aid in salary distribution calculations and other payroll functions
- Maintain and update Center calendars including classroom calendars and scheduling. meeting/event times for Center faculty and staff; keep minutes for Center meetings
- Serve as lead/co-lead with regard to event planning and coordination for Center events
- Collaborate with ADO to maintain Center supply cabinets as well as presentation and upkeep of public areas
8
Experience For Global Business Services Coordinator Resume
- Maintain facilities access with regard to both physical keys and electronic ID’s
- Field procedural questions as assist with small tasks as requested by Center Faculty, Staff and Students
- Maintain Center calendars (classroom calendars and scheduling meeting/event times). This includes interfacing with Center and college faculty, staff, and students to field and review requests for use of shared spaces as well as coordinating with other Center personnel to resolve calendar conflicts
- Perform mail distribution and assist Center personnel with sending and receiving parcels and packages
- Curate Center listservs, ensuring lists are updated regularly
- Serve as backup assistant for Center director
- Management of budgets, revenue, and expenses across more than 20 state, state-receipted, trust, and foundation accounts
9
Experience For Business Services Coordinator Resume
- Maintaining and reconciling funds, initiating and coordinating purchasing paperwork for the Dean’s Office, including but not limited to purchase orders, PCard transactions and contract management
- Assist Executive Management with the management of vacancies, salary reserves, and salary administration
- Serve as liaison with DHHS Human Resources on issues related to recruitment, organizational assignment, budget, position classification, and Organization Management (OM) functions within BEACON
- Assist the Budget Officer with multi-divisional ad hoc reporting
- Apply DHHS, OSHR and OSBM policies and procedures to salary administration activities to verify compliance with organizational and Departmental practices
- Manage and monitor a variety of business functions with little guidance through the review of business and financial documents such as HR policy, Budget Revisions, BEACON records, Salary Control entries and budget reports
10
Experience For Senior Business Services Coordinator Resume
- Review and approve routine business documents for accuracy, such as salary decision worksheets, competency assessments, and aggregate leveling forms
- Proficiency in Microsoft Office tools including Word and Excel
- Manage daily routine office operations with some supervision through the use of internal processes and procedures
- Independently handle consultations and guidance
- Generate ad-hoc reports with accuracy and completeness within short time-frames
- Prepare worksheets for salary control, vacancies, and lapsed salary
- Receive information through use of telephone, e-mail, postal mail, and courier, determine relevance of importance, and prioritize work load to ensure organizational goals are met
List of Typical Skills For a Business Services Coordinator Resume
1
Skills For Senior Business Services Coordinator Resume
- Utilizes and manipulates data from different internal and external software systems to develop reports. Excellent computer skills in Microsoft word and excel
- Strong knowledge and experience with computer application, software and information systems, especially Banner Finance
- Work effectively with a diverse body of individual colleagues and groups at all levels of the University hierarchy
- Experience supervising and performing routine business transactions and supervising staff
- Experience with bookkeeping/cost accounting practices and procedures
2
Skills For Global Business Services Coordinator Resume
- Previous experience working in a university system using Oracle systems
- Extensive experience with calculating payroll and forecasting
- Experienced in multi-tasking to analyze, assimilate and compose information with responsibility for content, accuracy, quality and timeliness
- Multitask and juggle competing priorities,
- In depth knowledge of personnel regulations and accounting experience
- Exercise good judgment and discretion in problem solving
3
Skills For Business Services Coordinator Resume
- Experience using XTND software
- Experience using PowerPlay software
- Experience with Office of Information Technology Services' E-billing system
- Experience using DHHS Open Windows, E-Procurement and NCAS budgetary tools
- Resolve problems by finding solutions that are effective, positive, and creative
- Knowledge and experience working with post-award financial management from a variety of sponsors
4
Skills For Senior Business Services Coordinator Resume
- Resolve problems by finding effective, positive, and creative solutions
- Experience/expertise using standard software such as MS Word, Excel, Access, and PowerPoint
- Experience with basic accounting principles
- Previous experience in a university setting
- Use department and University policies and procedures to determine course of action of training and experience
- Experience with financial systems at a university or similar organization
5
Skills For Global Business Services Coordinator Resume
- Experience with human resources systems at a university or similar organization
- Previous experience in a role with financial management responsibilities
- Experience with PeopleSoft HR, Financials and Student Services Systems (or similar software)
- Experience with Google Suite tools
- A valid NC Driver's License and the ability to travel for local meetings and trainings events
- Plan, coordinate and prioritize a variety of assignments and tasks
6
Skills For Business Services Coordinator Resume
- Identify issues that require attention, set priorities and timelines and make adjustments as necessary
- Demonstrate a high level of ownership of tasks and sound business judgment
- Demonstrated knowledge of the Child Support Services Program
- Experience working with local vendors for event planning
- Experience working with HIPAA regulations, and/or maintaining highly confidential information
- Experience using EPIC for patient scheduling
- Experience working in a confidential setting (mental health, medical, advocacy, etc.)
7
Skills For Senior Business Services Coordinator Resume
- One year of professional level experience coordinating business operations
- Experience with grant processing or congruency reviews
- Experience with university financial and accounting systems,
- Professional experience working with policies and procedures in a higher ed and/or non-profit environment
- Experience performing HR related functions
8
Skills For Global Business Services Coordinator Resume
- Excellent understanding of Mac OSX and Microsoft Office
- Be skilled in interacting with principal investigators, lab personnel and departmental administration
- Three (3) years professional level experience within a complex health-related research or higher education setting
- Previous experience with financial management and budgeting
- Previous administrative experience in a higher education setting
- Experience working in higher education
- Experience working in payroll and human resources systems
9
Skills For Business Services Coordinator Resume
- Experience working with survivors of interpersonal violence
- Previous experience managing human resource functions
- Monitor and maintain the financial resources of the agency to meet agency goals, technical knowledge and skill to analyze accounts receivable and aging reports
- Business and Records administration – experience with appropriate business practices and procedures as related to billing and Accounts Receivable
- Technical knowledge and skill and ability to analyze accounts receivable and aging reports
- Demonstrated ability to review, work and analyze XPTR (XNET) and data warehouse reports
- Experience using key university information systems such as Infoporte and ConnectCarolina,
- Experience in research interviews
10
Skills For Senior Business Services Coordinator Resume
- Being a team member in the Department assisting other staff as needed
- Understanding of the ethical considerations involved in animal research
- Understanding of business processes and underlying accounting principles
- Planning and Organizing Work/Supervision - Develop plans to accomplish work operations and objectives
- Working knowledge of university business guidelines and procedures,
- Accounting and budget procedures
- Assist in marketing initiatives for the Division including development of print materials and communication regarding our Division’s services
- Knowledge of purchasing and shipping methods and practices
- Knowledge of budget and financial management with the ability to forecast budgetary needs, monitor expenses, and assist in preparing an operating budget, and
List of Typical Responsibilities For a Business Services Coordinator Resume
1
Responsibilities For Senior Business Services Coordinator Resume
- Experience of procurement procedures; direct experience with University or State procurement procedures
- Demonstrated ability to prioritize workflow, coordinate office activities, and work well both independently and in teams,
- Responsive/quality customer service skills and ability to respond to feedback to improve procedures/processes
- Proven ability to independently prepare memos and letters regarding business policy and operational matters in a timely manner for review by the Budget Officer
- Current University experience in pre- and post-award sponsored research administration
- Work experience with University financial & personnel systems, Gradstar, Infoporte, ConnectCarolina, and Excel
- Experience in general business administration, finance, human resources, office management or closely related field
2
Responsibilities For Global Business Services Coordinator Resume
- Experience in Business Administration, Human Resources and Financial Management
- Extensive, diverse and progressive responsibility experience
- Experience with PeopleSoft platform or equivalent
- Proficient in Microsoft Word, Outlook, and Excel; experienced in Adobe Acrobat
- Experience with the Organizational Management (OM) module of BEACON
- Experience in accounts receivable/payable
- Maintaining list serves
- Familiarity with new UNC accounting, Connect Carolina and Infoporte; in-depth understanding of business processes and underlying accounting principles
3
Responsibilities For Business Services Coordinator Resume
- Considerable knowledge of University HR practices and policies, HR forms processing, budgeting and accounting practices
- Advanced technical knowledge of business and accounting practices, including knowledge and use of accounting systems
- Understand, follow and review all applicable procedures and work process regarding Indianapolis GBC Emergency Response &Security (ER&S) ID badging process
- Manages timesheets, personnel files, onboarding and off-boarding processes, and serves as the leave coordinator for permanent employees
- Independently coordinates and resolves purchasing needs and record keeping responsibilities of all other staff members related to budget
- Maintains knowledge base of processes and systems by attending update meetings and review training, represents department in meetings as needed
- Facilitate business processes and operations by ensuring continuity, integration of policies and procedures pertaining to agency goals and objectives
- Information Processing and Decision making – Compile, organize, summarize and analyze data
4
Responsibilities For Senior Business Services Coordinator Resume
- Assist the Business Officer with maintaining a job costing system to accurately record expenditures incurred in developing, testing, and maintaining computer based application programs for various agencies within DHHS to maximize the utilization of federal receipts
- Assist the senior Business Officer to develop and maintain the cost allocation plan for the division, providing reconciliation and analysis functions before and after the monthly cost allocation process, and in the month-end and year-end closeout with the DHHS Controller's Office
- Demonstrated ability to develop written documents and/or reports conveying factual information, general guidelines, and standard procedures
- Prepares budget transactions and accounting processes
- Assists, monitor and trains departments/ offices in the processing of personnel action/ payroll forms
- Distribute employee badges, parking stickers and provide safety orientation information
- Reconciles the monthly contribution report from Advancement Services to monthly giving to ensure gifts were recorded properly
- Serves as a backup for entering vouchers and requisitions in the financial system
- Coordinate external conferencing/trade displays, and liaise with convention management teams
5
Responsibilities For Global Business Services Coordinator Resume
- Assist in the development of process improvements by better forward planning, event execution, quality documentation and post event evaluation & follow up
- Recent Marketing Graduate or similar tertiary qualifications
- The Child Support Services Business Services Coordinator II position is part of the Performance Monitoring and Improvement Team (PMIT)
- Serves as the building liaison, deposits checks in a timely and accurate manner, and provides general office support as needed
- Responsible for all aspects of CSC budget records including all Funds, State and discretionary, and all CSC individual event budgets
- Analyzes and researches current and previous year data to collaborate with Director in developing the annual budget
- Researches any discrepancies online and/or by directly contacting various departments/vendors involved and makes appropriate corrections
- In collaboration with the Director, establish rules for employees in department regarding acceptable levels of performance for internal and external audiences
6
Responsibilities For Business Services Coordinator Resume
- Problem-solve, develop contingency plans and respond to changing circumstances
- Commitment to supporting survivors of interpersonal violence
- Interest in learning about victim advocacy
- Positive professional demeanor with an emphasis on problem-solving
- Problem-solve and respond to changing circumstances with a positive demeanor
- Knowledge, implementation and record keeping of university and departmental policies
- Support trainees (fellows, residents and medical students) with their schedules and credentialing
- Analyze and forecast the Division’s budget, requiring the ability to compile and summarize financial data
- Extensive knowledge of rules, regulations and requirements for use of NCSU funds within various ledgers, including ledger 5 research grants
7
Responsibilities For Senior Business Services Coordinator Resume
- Extensive knowledge of the rules and regulations concerning Human Resources actions with regard to various position classifications employed at NCSU
- Protects the financial integrity of the facility by insuring accuracy of all functions performed by staff across all departmental areas of responsibility
- Performs account analysis and trending
- Facilitate business processes and operations by ensuring continuity, integration of policies and procedures with the agency goals and objectives
- Clearly and concisely convey information orally or in writing to individuals and ensure that they understand the information
- Multiple funding sources, accounts payable, inventory and fixed assets
- Self-starter with the ability to work independently in following through with appointments (Required)
- Basic working knowledge of human resources and processes is needed
8
Responsibilities For Global Business Services Coordinator Resume
- Work in multiple formats, such as memos, reports, etc. to compose, organize ideas logically, concisely and present clearly verbally and in writing
- General knowledge of the organization's accounting and budget procedures
- Knowledge of federal, state, and university regulations, policies and standards pertaining to animal research
- Familiarity with salary administration, especially career-banding
- Advise others in matters related to program operations, including the ability to communicate information, general guidelines and standard procedures
- The primary Pcard reconciler. Reconciliations are done on a monthly basis. This requires a working knowledge of travel policies and procedures
- High levels of proficiency with word processing and spreadsheet software
- Knowledge (and willingness to obtain knowledge) of federal, state, university, and departmental rules and regulations involving HR, Financial, and Travel
9
Responsibilities For Business Services Coordinator Resume
- Perform routine business transactions using a variety of systems
- Assist with expansion and continuation budget development
- Independently manage well-defined business functions
- Apply established policies and procedures related to business practices and internal control procedures
- Implement business practices and procedures that support the strategic goals of the organization
- Compile and summarize financial data
10
Responsibilities For Senior Business Services Coordinator Resume
- Identify, recognize, and resolve problems that have established precedents and limited impact
- Gather, organize, and analyze financial information and other data
- Maintains and reconcile funds
- Utilizes Banner software to approve and process expenditure forms daily and post to account ledger
- Expense Management: Many of our Directors prepare their own expense reimbursement submissions. When needed, our Business Services Coordinator help Directors prepare expense reports in accordance with company guidelines
- Other ad-hoc activities: As time permits after handling core activities (calendar management, scheduling, travel and expenses…) assist with basic document formatting (MS Word, Excel, PowerPoint) and meeting planning
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