Business Process Management Resume Sample
Karli Swift
37912 Remington Plains,
Houston,
TX
+1 (555) 295 9210
Work Experience
Business Process Management Specialist
06/2017
-
PRESENT
San Francisco, CA
- Develop presentations that layout key decisions, options, and impacts for consideration by the Orion program sponsors and steering committee members
- Set up and design the DOCM collaboration platform(s)
- Perform migration/consolidation/optimization of the DOCM collaboration platforms
- Maintain the platform(s’) structure in accordance with rules for consistency and acceptable deviations (External and
- Process interface management
- Technical support (process management issues) for process owner
- Promote business process improvement throughout the organization
- Ensure uniform process documents
Business Process Management Developer
11/2014
-
12/2016
Los Angeles, CA
- Development experience in IBM’s Business Process Management (BPM)
- Experience in WebSphere
- Experience with J2EE
- Oracle DB / SQL experience
- Demonstrated change management knowledge and application
- Training in process management methodology (e.g., Sigma certification)
- Convert data from specifications and integrate them into ON Semiconductor’s Product Data Management System – Agile
- As-is assessment of BPM architecture for our Fortune 1000 clients
Business Process Management & Blueworks Live-intern
01/2011
-
08/2014
Phoenix, AZ
- Track and maintain key metrics and performance data to demonstrate business process improvements
- Organization and support of global Process Meetings
- Support audits and assessments on all DS processes
- Provide training in new business process implementations and use influence to persuade reluctant management and/or staff to change their way of working to incorporate new business processes and best practices
- Supports and adheres to policies, procedures, and operational guidelines related to established quality management systems (ISO /TS 16949)
- Partner with division leadership to determine business line appropriate KPI’s for measuring and reporting performance
- Assist in developing upgrade strategy for IBM’s Business Process Management (BPM) tool
Education
Kent State University - Stark Campus
2006 - 2010
Bachelor's Degree in Business
Professional Skills
- Strong communication skills including a high command of verbal and written English
- Strong communication skills; ability to work independently
- Strong professional written, verbal, analytical and interpersonal skills
- Experience guiding and leading and driving change in large BPM efforts. Experience working through a methodology to execute change
- Unix command prompt and scripting skills are important as configuring products is heavily based on scripting as opposed to graphical user interfaces
- Team leading and colleague mentoring skills
- Prior experience in growing a BPM services business
How to write Business Process Management Resume
Business Process Management role is responsible for travel, software, finance, training, integration, database, security, java, architecture, reporting.
To write great resume for business process management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Process Management Resume
The section contact information is important in your business process management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Process Management Resume
The section work experience is an essential part of your business process management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business process management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business process management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Process Management resume experience can include:
- Experience working with Process Management tools such as PEGA, BPMN, Vizio. Experience identifying and capturing Data needed to make Data Driven decisions
- Provide educational programs for employees to recognize opportunities for improvement and equip them with the skills and tools needed to implement their ideas
- Making NNIP more efficient and effective
- Working experience in multinational companies in related field is a necessity
- Outstanding communication and project management skill
- Experience building/developing business applications
Education on a Business Process Management Resume
Make sure to make education a priority on your business process management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business process management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Process Management Resume
When listing skills on your business process management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business process management skills:
- Responsible for establishing relationships, and effectively communicating, with other departments and across multiple levels
- Analyze and identify new product features, prioritize tasks and having experience with application migration to new BPM versions
- Proven experience of application architecture design, code creation, especially on larger, complex projects
- Experience conducting business analysis, documenting data mapping, process flows, reporting specifications
- 3+ financial planning and forecasting experience
- Experience with writing complex SQls, Unix and Perl scripting
List of Typical Experience For a Business Process Management Resume
1
Experience For Business Process Management Developer Resume
- Excellent Communication and Analytical skills. Detailed oriented
- Good knowledge of MS Office applications, including some knowledge of advanced level of Excel functionality
- 5= years of Financial Services experience with emphasis on risk, controls, and regulatory matters
- Participate in the development and improvement of the corporate process landscape and the consolidation of the companies’ local process landscapes
- Assists with the development, implementation, updating and continuous improvement of IT tools required for BPM
- Support gRED Early Clinical Development’s Continuous Improvement and Business Process sustainability strategies
2
Experience For Business Process Management Specialist Resume
- Manage multiple concurrent activities with time constraints
- Microsoft Office (Word, Excel, Visio)
- Develop, test and deploy process automation solutions on Emory’s BPM platform, as per the technical and functional specifications, best practices, and industry technical standards
- Develop and manage the business process/workflow management and aggregation capability strategy across the information domains within GRACS (Global Regulatory Affairs & Clinical Safety)
- Collaborate with senior stakeholders within GRACS (Global Regulatory Affairs & Clinical Safety) and across the divisions (MRL, MMD, GHH) in relation to business process/workflow management and achieve alignment and efficiencies
- Drive alignment of GRACS (Global Regulatory Affairs & Clinical Safety) aggregation capability needs across the Business Process and Information Management capabilities (ie. submission planning, health registration management)
- Collaborate with MRL IT on setting the strategy for the business process/workflow management and aggregation capabilities for GRACS (Global Reg. Affairs & Clinical Safety)
- Experience building/developing business applications
3
Experience For Business Process Management Senior Associate Resume
- Responsible for all aspects of WebSphere Application Server (WAS) including installation, design, configuration, administration and day-to-day management
- Align business process/workflow management and aggregation activities with the overall information management strategy
- Design, develop, and deliver infrastructure for internet and intranet applications
- Perform script-based automation of day-to-day business activities including network maintenance events, patching events, resiliency events, server and application deployments
- Partner closely with application developers to support web sites, portals, or applications hosted on servers
- Strong experience in Apache Webserver/IBM HTTP Server as well as an understanding of Domain Name Server (DNS) management for creating virtual servers for sites and applications leveraging WAS
- Participation in design and project meetings
4
Experience For Business Process Management / Analyst Resume
- Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices
- Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions
- Communicate BPM purpose, rules and status to enable Hella employees to actively create value for the company
- Support process architects and process design teams in the design of corporate processes and corresponding supporting documents in compliance with valid BPM guidelines (formal and content specific rules)
- Conduct trainings in business process management for Hella employees and coach corporate and local colleagues to fulfill their pre-defined BPM roles (Process Leader, Process Designer and Process Supporter)
- Support the continuous improvement of BPM at Hella by sharing the feedback of the local users with the responsible Process Architect and key stakeholders in the process network
- Compile information from a variety of sources to effectively tell the story of the mid year and year end headcount plan and budget
- Respond to general queries related to BPM tools and methodology
5
Experience For Business Process Management Analyst Resume
- Develop and report key operational metrics (including activity-based cost models) and business drivers from the individual through department levels in partnership with business, aligning with operational goals
- Identify and pursue opportunities for automation, improvement and coordination
- Own the CRE Monthly Productivity Report and Dashboard
- Work closely with the Administrator/Account Lead in driving the end-to-end ABC processes as well as manage the ABC tools, e.g. collaboration platform(s), RIST, PPM set, etc
- Perform migration/consolidation/optimization of the collaboration platforms
- Set up and design collaboration platform(s)
6
Experience For Business Process Management Manager / VP Resume
- Lead and manage the annual review of PPM/ SSG chapters with DXC subject matter experts (SMEs) to gather input, answer questions, and agree on changes
- Terminate SharePoint sites termination upon account closure as per the ABMgr/Account Lead confirmation
- Act as account records coordinator in accordance with the company and service guidelines
- Act as an escalation point and provide first level of technical support to the team working on the Customer relationship and the Customer end-users. Support users for contacting IT Helpdesk
- Manage the collaboration platforms in accordance with the ABC service standards
- Experience in administration and co-ordination within an international environment and customer engagements or 1 year of experience in ABC team
- Advanced second foreign language is an advantage
- Collaborative and committed team player
7
Experience For Technology Specialist Business Process Management Resume
- Work independently, developed sense of personal integrity, self-driven and motivated
- Advanced MS Office knowledge: mandatory for Word and Outlook and optional for Excel, Power Point, Visio, MS Project
- Web design knowledge is an advantage
- As an IT liaison, collaborate with departments to identify, document, and communicate business needs in order to provide IT solutions
- Under direct supervision, monitor and reconcile job tickets to field job data, maintain SAP job data and prepare customer invoices efficiently
- Analysing data, purchase orders, order acknowledgement, master data, invoices. Assists in facilitating resolution of inquiries and customer concerns related to the Customer Billing process
- Support different functional group within BHGE for projects to be executed
8
Experience For Business Process Management Engineer Resume
- Work with pre-approved guidelines. Assist proactively to help achieve organizational goals
- Conducts all business activities in accordance with BHGE Health, Safety and Environmental policies, Legal Compliance requirements and Baker Hughes Core Values
- Analysis of business and technical requirements, and subsequent creation of design documentation in accordance with company architecture standards
- Identification and estimation of tasks to complete assigned work
- Creation and execution of detailed implementation plans
9
Experience For Business Process Management & Blueworks Live-intern Resume
- Work with minimal assistance to troubleshoot, maintain, configure, analyze, test, scope, estimate and design technical and non-technical solutions required to satisfy client’s needs
- Experience utilizing the latest Java technologies and have experience with IBM BPM as well as with Middleware integration (Apache, MQ) and database (Oracle)/batch (Perl, Autosys)
- Participate in the design of new business processes
- Utilize established BPM tools and methodology to drive transformative change within the business
- Perform extensive research on addressable process improvement opportunities using knowledge of the commercial real estate business and CTL process, procedures and guidelines
- Partner with subject matter experts to drive and execute small-level projects and communicate change
- Assist with the development, implementation and execution of key monthly reporting to be leveraged by senior managers within the Commercial Bank and across the firm
- Under direct supervision, manages data maintenance, work on short term and long term projects assigned
- Reporting: Responsible for managing all reporting for our Payments Product Management organization. This includes report creation and distribution, as well as management of reporting tools to build new reports and workflows. PowerPoint experience and a strong logical thought process required
10
Experience For Specialist, Business Process Management Resume
- Process Management:Build and implement new processes within the Payments Product organization by sourcing/configuring the appropriate business tools and analyzing reporting data to increase efficiency and productivity
- Product Inventory: Admin, Design, and Maintenance of Payments Product Sharepoint, Confluence Wiki, and Quickbase, and ensure all content is present and updated on a yearly basis. Also help to provide Product Roadmap documentation by working with Payments Product Managers
- Team Cohesion: Help coordinate and schedule monthly and yearly product team meetings, product education sessions, etc…
- Design, develop (write programs) and implement, update, and manage workflow implementation
- Install, configure, maintain and troubleshoot applications
- Bridge connections between different data sources
- Create views, Stored Procedures in SQL when required
- Write and use CSS and Java scripts based on the workflow requirements
- Collaborate with IT teams and comply with standards
List of Typical Skills For a Business Process Management Resume
1
Skills For Business Process Management Developer Resume
- Excellent partnering, communication, and negotiation skills to interact effectively with business Customers and technology development and support groups
- Expertise in creating wire diagrams and swim lane diagrams with excellent communication and presentation skills
- Possess excellent presentation, negotiation skills and intercultural sense
- Able to operate effectively in ambiguity
- Strong problem determination and troubleshooting skills in Middleware technologies
- Strong Experience in Microsoft Visio for creating the process model diagrams
- Strong Experience in tracing requirements to functional specs to test scenarios and test scripts
2
Skills For Business Process Management Specialist Resume
- Effectively communicate status, metrics on regular basis and timely escalation of risks and issues to management
- Experience in application integration using SOA/web services, messaging (JMS, MSMQ)
- Work experience in an analytical setting
- Experience using IBM Integration Designer (IID)/WebSphere Integration Developer (WID)
- Relevant industry experience in business development/consulting, pre-sales, within a Business Process Management enterprise environment
- Give feedback and collaborate on ideas for providing a seamless Partner experience with the platform
- Java Enterprise Edition programming knowledge and experience
3
Skills For Business Process Management Senior Associate Resume
- Knowledge and experience in designing process maps and workflow solutions
- Solid knowledge of Quality Assurance & Quality Management
- Triage SMARTBar posts and troubleshoot to validate the nature of the post (question vs. defect vs. enhancement)
- Excellent problem-solving capability is needed
- Recommends or automates approaches to streamline and integrates technological processes and/or systems to improve operational efficiency and effectiveness
- Experience in application development with Java, JEE, and/or C#
4
Skills For Business Process Management / Analyst Resume
- Database experience with SQL Server and/or Oracle, etc
- Experience as a business analyst
- Experience in application development with Java, J2EE, and/or C#
- Leading and facilitating process design working sessions
- Coding, debugging, and troubleshooting in a Java/WebSphere Unix environment
- Developing BPEL application flows using IBM Business Process Manager Advanced
- Developing Services using various BPM Adapters like Web Services, MQ, File & eMail adapters
5
Skills For Business Process Management Analyst Resume
- Tracking and clearly communicating the status of all work in progress
- Developing Build scripts to deploy process flows on application servers
- Producing business process diagrams, data flow diagrams, and client journey maps
- Performing analysis on processes – current state and future state
- Synthesizing information and prepare presentation materials to be shared with project team, project leadership, and other relevant stakeholders
6
Skills For Business Process Management Manager / VP Resume
- Completing deliverables to support project timelines
- Promoting the culture and process of continuous improvement within CRE
- Understanding of industry data extraction standards (SQL, Oracle, Excel, Access)
- Collecting requirements through standard techniques like document analysis, interviews, focus groups, whiteboard sessions and process mapping
- Understanding of GCP, ICH and core document management practices
7
Skills For Technology Specialist Business Process Management Resume
- Ensuring that the outcomes from a business process are in line with the strategic goals
- Collaborating with business and subject matter experts to design and document business processes, data flow diagrams, and client journey maps
- Handling database and data mining
- Analysing & maintenance of data, expediting – purchase orders, purchase info records, master data, delivery dates, invoices etc
- Liaison with other reporting and analytics teams (internal to Commercial Banking and external) to obtain needed information to tell the story
- Identify areas for continued process improvement and enhance efficiencies by generating and executing on innovative ideas and solutions
- Gather requirements from various tax practices, understanding their needs and translating them into technology specifications
8
Skills For Business Process Management Engineer Resume
- Create traceability maps from requirements and user stories to testing scenarios and testing scripts
- Supports production issues, including Independently completes root-cause analysis and diagnosis
- Self-motivated and willing to “do what it takes” to get the job done and learn new methodologies
- Perform engineering tasks and assignments in support of business needs
- Perform engineering technology research, deployment, and configuration for new and modified systems
- Provide regular and ad hoc executive level reporting
- Support the Implementation Lead in implementing the ABC processes and tools as part of the Account ABO Governance model
- Create professional-looking and easy-to-use forms
9
Skills For Business Process Management & Blueworks Live-intern Resume
- Works closely with the business understand existing processes and controls
- Proficient in Excel (pivot tables, v-look ups etc.) and all Microsoft applications
- Proficient in Excel (pivot tables, v-look ups etc.) and all Microso
- Experience with independent software vendors and domain expertise in key vertical applications for Healthcare & Life Sciences, Finance – Retail, Commercial banking, payments, investment banking, and insurance domains
- Deadline to apply is March 23, 2018
10
Skills For Specialist, Business Process Management Resume
- IBM Service Oriented Architecture (SOA)
- IBM Business Process Management (BPM)
- Relevant professional Certification (eg. CQE, PMP, CPSM, etc)
- Assist in the creation of seasonal commercialization calendars
- Become a business owner for assigned functional area by integrating into the day-to-day operations, ensuring the team is following organization best practices, support the team in preparation of required deliverables, and drive closure to resulting actions
- Provide exceptional customer service and exceed client expectations
- Be able to manage business unit theme queries / issues that come in via the Salesforce support channel and ensure these queries are routed for the right handling and track until closure, including follow-ups with the Partner through resolution
- Assist Partners on how to navigate the platform and answer questions related to it, including system access, ‘How To’ navigation support, Chatter support and other training related questions
- Escalate system defects and enhancement requests to capability / platform teams, as necessary, for further validation, and log incidents with the IT support team for defects requiring technical support
List of Typical Responsibilities For a Business Process Management Resume
1
Responsibilities For Business Process Management Developer Resume
- Experience with activity-based cost modeling
- Experience with diagram and wireframe mapping software (i.e. Axure, Omnigraffle, Balsamiq)
- Work experience in process mapping, process improvement or project management
- Hands on experience in IBM BPM 8.x, Process design modeling and development
- Experience with Rest API, CSS, HTML, Ajax services, Spring Framework, Angular, NodeJs, and other Java script technologies
- Experience in DevOps and build tools using Jenkins, Gradle, Github., Nexus and SonarQube and other code coverage tools
- Solid knowledge of relevant process areas and process documentation
- Solid quantitative analysis techniques
- Solid knowledge of compliance requirements and audit process
2
Responsibilities For Business Process Management Specialist Resume
- Experience with database schema design
- Analysis and presentation experience
- Experience with Qlik, Qlikview, Tableau, or other Business Intelligence Software
- Strong technical architecture knowledge and thought leadership
- Proficient in using processing mapping software (i.e., Visio, iGrafx)
- Working with capacity/ gearing models
- Major: Business Administration, Accounting, Economics, Finance, International Business, Operations Management, Management Information Systems and Marketing
3
Responsibilities For Business Process Management Senior Associate Resume
- Automation of processes with IBM BPM suite, Manage and support process applications, toolkits, snapshots and debugging
- Be capable of independently providing high and low level application designs
- Be passionate about delivering quality, world-class solutions for your business partners and stakeholders/customers of our Company
- Understand application development lifecycle, testing frameworks, and software quality assurance methods
- Prepare reports as per business requirements
- Perform quality assurance, as required
4
Responsibilities For Business Process Management / Analyst Resume
- Prepare documentation of processes
- Partner across CRE to identify issue root cause, develop action plans and provide recommendations to remediate processes/controls
- Define and document current business processes from procedures, interviews and hands-on system usage
- Document target business processes from requirements, gap analysis, procedures, interviews and hands-on system usage
- Partner with business stewards to define performance metrics for target business process methodologies
5
Responsibilities For Business Process Management Analyst Resume
- Attend requirements sessions and user story sessions to understand systemic change and offer process suggestions
- Review and assess proposed or current projects for adherence to business process standards
- Confer with business unit's staff to understand the business requirements
- Coach teammates and others in the BPM best practices
- Business Process expertise
- Able to document the data flow and data impact for the process steps
6
Responsibilities For Business Process Management Manager / VP Resume
- Multiple years of experience in championing project management disciplines and providing the processes, structures, and tools for individual project management and program management across the transformation
- Support decentralized process design teams in creating process related supporting documents (HFs, ADs, TDs etc.) in compliance with valid BPM guidelines (formal and content specific rules)
- Agile methodologies and DevOps into project management methodologies, including constructively participating in or guiding Agile standups
- Assists with the development, implementation, updating and continuous improvement of IT tools required for BPM (HPL, Signavio, NormMaster etc
- Support process architects and process design teams in the design of corporate processes, where necessary
7
Responsibilities For Technology Specialist Business Process Management Resume
- Participate in the tracking and monitoring of rolled-out corporate processes and ensure Hella Process Landscape (HPL) is properly updated for changes (responsibilities, rollout and application status)
- Independently transfer global standards to meet the needs of the regional users and ensure consistence with the corporate BPM mindset
- Advanced second foreign language – German, French, Spanish, Italian, Portuguese or Scandinavian
- B.S. with 12+ years of industry experience, at least 6 of those in a regulated and/or compliance area and experience with technical systems in a regulated environment
- Advanced knowledge of IBM WebSphere environment setup, configuration and maintenance/administration
8
Responsibilities For Business Process Management Engineer Resume
- Key technologies (Core Services) supported
- Advance knowledge of database concepts particularly on SQL
- Experience in application development, applying core design and development principles involving Business Process Management and Web application development
- In enterprise application development and integration including providing architectural solutions, design, development, support, and maintenance using Appian
- Experience in design and development in Appian BPM including tempo, mobile features, forums, sites, SAIL, plugin development, smart services, reports, and deployment
- Willingness to work some evenings and weekends in support of deployments
9
Responsibilities For Business Process Management & Blueworks Live-intern Resume
- Think and plan long term but execute to short-term goals
- Major: Accounting, Business Administration, Economics, Entrepreneurship, Finance, International Business, Operations Management, Management Informations System, and Marketing
- Punctual and consistent attendance is required
- Design and develop large scale BPM applications and enhancements for Payment Services Global Fraud and Risk Management custom and vendor integrated applications, in accordance with company architecture standards
- Provide solution analysis of business requirements and subsequent creation of high level technical design documents and technical specifications, ensuring that your design and code contribution is of high quality
- Utilize BPM, Java/J2ee, Spring, Angular, JavaScript and Database related technologies and following SDLC and Agile methodologies in designing and defining applications
- Partner with the Business team and break down complex requirements into workable technical solutions. Ensure requirements are traceable from original design to final deliverables Review details design documents, test plans with QA and drive code reviews within the team
- Lead the technical application architecture and system integration tasks and provide technical leadership for other application developers on all system development activities
10
Responsibilities For Specialist, Business Process Management Resume
- Effective communication skills; verbal, written, and presentation
- Experience using process modeling tools required (System Architect, ProVision)
- Establish methods for testing business applications and create templates for reports used to monitor application effectiveness and successful implementation
- Experience in group facilitation, with the ability to direct and motivate teams to achieve successful outcomes
- Detail oriented with the ability to work independently and prioritize multiple tasks efficiently
- Flowchart experience through MS Visio or similar flow chart software
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