Business Operations Specialist Resume Sample
Camila Kerluke
5358 Shaun Meadows,
San Francisco,
CA
+1 (555) 690 5506
Work Experience
Business Operations Specialist
04/2016
-
PRESENT
Philadelphia, PA
- Research/handle resolve issues
- Use detailed LOB & Corp Assessments to update the TPO Tool
- Assist the TPMO's and LOB/Corp on questions, follow-ups as it relates to their assessments
- Create/analyze weekly reports
- Handle various projects
- Liaise with the CTPO Tech team on technical issues from the LOB/Corp's
- Monitors and processes account expenditures, maintains and reconciles detailed budgets for various accounts, advises and/or determines which expenditures are within the budget guidelines; informs management of irregularities and proceeds with corrective action
Senior Business Operations Specialist
07/2013
-
10/2015
New York, NY
- Processes travel reimbursements, purchase of supplies, services, and equipment with use of P Card and other purchasing documents in accordance with established procurement and financial policies
- Controls expenditures in accordance with budget allocations; recommends equipment and resources
- Responds to audit requests and gathers documentation for payroll, P cards, and financial records, to include performing payroll and P card reconciliations
- Makes necessary travel reservations and itineraries
- Coordinates and processes personnel searches and hiring within the department and maintains personnel files consistent with University policies and practices
- Prepares budget proposals and recommendations and establishes budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends equipment and resources for function/program
- Monitors a variety of account expenditures, maintains and reconciles detailed budgets for various accounts, advises and/or determines which expenditures are within the budget guidelines; informs management of irregularities and proceeds with corrective action
Technical & Business Operations Specialist
01/2010
-
01/2013
San Francisco, CA
- Processes travel reimbursements, purchase of supplies, services, and equipment with use of purchasing card and other purchasing documents in accordance with established procurement and financial policies
- Assists with coordination and processing of personnel searches and hiring, faculty promotion and tenure processes within the department, and maintains personnel files consistent with University policies and practices
- Responds to audit requests and gathers documentation for payroll, pcards, and financial records. Also performs payroll and pcard reconciliations
- Assists with coordination and execution of logistics, administrative support, and processing for events, including public dialogues and debates, scientific workshops, meetings or conferences
- Performs all activities associated with Department Time Administrator to ensure accurate and timely recording of exception and positive time for human resource staff members
- Assists with coordination and development of course schedule, text book ordering, and classroom scheduling
- Prepares and summarizes a variety of operational and business activity reports to management including forecasts and tracking project budgets vs. expenditures
- Coordinates and processes personnel transactions in PeopleSoft such as position management actions, new hire actions, terminations, promotions, and reclassifications; processes and verifies payroll and account salary distribution transactions such as additional pay actions, pay rate increases and payroll redistributions
- Performs salary planning, budget entry, forecasting and transfers reconciliations in STAR
Education
Strayer University - Huntsville Campus
2004 - 2009
Bachelor's Degree in Business
Professional Skills
- Strong written, verbal, and visual communication skills, with the ability to effectively communicate with a wide variety of audiences, including executives
- Excellent organization skills and experience to work with tight deadlines
- Excellent computer skills and experience with MS office suite applications
- Excellent verbal and written communication skills. Ability to communicate effectively with team members, stakeholders, and management
- Possess strong interpersonal skills, demonstrated by the ability to communicate plans, results, and recommendations at all levels; be personable yet persistent
- Experience in using critical thinking and problem solving skills
- Strong research, planning, organization, and problem solving skills
How to write Business Operations Specialist Resume
Business Operations Specialist role is responsible for interpersonal, organizational, advanced, presentation, analytical, customer, administrative, microsoft, excel, planning.
To write great resume for business operations specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Operations Specialist Resume
The section contact information is important in your business operations specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Operations Specialist Resume
The section work experience is an essential part of your business operations specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business operations specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business operations specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Operations Specialist resume experience can include:
- Coordinates and processes personnel searches for staff and student positions using Kenexa BrassRing; schedules and conducts interviews, prepares offer letters and performs onboarding
- Experience in working effectively in a fast-paced dynamic environment subject to quickly changing priorities and short deadlines
- Strong interpersonal skills including experience of dealing with multiple levels and disciplines within a vendor environment
- Experience with one ormore of thefollowing skills/training to qualify
- Possession of excellent data management, problem-solving, and critical thinking skills
- Experience in using sound judgement and critical thinking skills
Education on a Business Operations Specialist Resume
Make sure to make education a priority on your business operations specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business operations specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Operations Specialist Resume
When listing skills on your business operations specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business operations specialist skills:
- Effective written, verbal, and interpersonal skills, including the ability to work effectively with diverse internal and external contacts
- Experience effectively prioritizing multiple tasks, priorities, projects, and deadlines
- Strong problem-solving skills and tactical management skills
- Good knowledge of project management, multi-tasking and problem solving skills with experience of rolling out sales programs
- Experience with displays of tact and diplomacy, in maintaining effective working relationships and effectively interfacing with people from different cultures
- Evidence of effective verbal and written skills for internal, customer-facing, and cross-cultural communications
List of Typical Experience For a Business Operations Specialist Resume
1
Experience For Senior Business Operations Specialist Resume
- Comfortable with phone communication, excellent customer service skills, and ability to work effectively in a team
- Advanced Powerpoint skills and intermediate or above Visio skills
- Excellent team working skills balanced with ability to work alone and a positive attitude
- Strong and accurate planning skills
- Excellent academic record - Proven experience managing multiple work streams
- Demonstrates highest level of detail orientation and organizational skills
- Strong project management skills with ability to clearly plan, organize and communicate
- Utilizing critical thinking and analytical skills to assess the short and long term results of a project or initiative
2
Experience For Business Operations Specialist, Senior Resume
- Managing Work - Effectively manages one's time and resources to ensure that work is completed efficiently
- Experience with Microsoft Excel, including formulas and their effective use in a financial tracking, analysis, and reporting environment
- Validate EMEA BI Reporting operating manual (process flow and description that describes how they operate)
- Demonstrated experience working with aerospace industries or other manufacturing companies
- Uses negotiating skills by engaging with specific organizational and project task owners to improve project performance commitments
- Experience in simultaneously managing and appropriately prioritizing multiple projects and tasks in a dynamic work environment
- Prior-experience in developing and facilitating executive level deliverables in a fast paced environment
- Strong experience in Microsoft Office applications (including Outlook, Word, PowerPoint and Excel)
- Participates in classroom and on the job training to learn and maintain technical and administrative skills
3
Experience For Technical & Business Operations Specialist Resume
- Effectively uses Salesforce to input data, record items, organize data and run reports regarding prospects and member companies
- Proficiency with word processing, spreadsheets, large databases, and general office software skills
- Effectively execute and drive desired results
- Prior OpenAir experience is desirable
- Intermediate computer skills: MS Office, Excel, Outlook, SharePoint
- Project management experience or consulting experience
- Proven experience with formally documenting workflow and processes for optimization
4
Experience For Global Business Operations Specialist Resume
- Communicate effectively to perform essential functions
- Providing recommendations to enhance the effectiveness, efficiency, and quality of the EHS management system and operating model
- Leading the execution of the management system in an efficient, effective, proactive and high quality manner
- Ensuring best-in-class experience
- Understanding and experience with Microsoft Office; Word, Excel, and Outlook (Ability to create, edit, save)
- The Prior Authorization system setup includes the loading of letters, updating of tables, loading clinical guidelines, and updating automated decision trees
- Experience in performing detailed and logical numerical computations, analysis, and reports, using Excel and other accounting and forecasting systems
- Project management experience developing, communicating, and implementing key strategic and operational initiatives supporting a leadership team
5
Experience For Duck Creek Technologies Business Operations Specialist Resume
- Experience in managing and reconciling accounts; preparing budgets; creating financial reports
- Knowledge of Microsoft Excel, including formulas and its effective use in a financial tracking, analysis, and reporting environment
- Experience in collecting, interpreting data, and managing projects
- Experience with facilitating discussions, capturing decisions and taskers for action, and providing follow-up discussion as needed to close the loop
- Prior success working in a business operations environment (including reporting, customer service, record reconciliation etc.)
6
Experience For Business & Operations Specialist Resume
- Experience with basic principles, practices and methods of accounting, budgeting, forecasting and p-card reconciliation
- Experience in collaborating and being a team player to accomplish several tasks and projects with multiple and overlapping deadlines
- Experience using the Kenexa BrassRing recruitment system (or other cloud-based recruiting systems)
- Spanish B2 or above with excellent proficiency in writing, comprehending and making highly accurate judgements basis multiple sources of text
- Italian B2 or above with excellent proficiency in writing, comprehending and making highly accurate judgements basis multiple sources of text
- Japanese N3/L3 or above with excellent proficiency in writing, comprehending and making highly accurate judgements basis multiple sources of text
- Experience supervising professional staff, including handling performance appraisals and recruitment
- Demonstrated knowledge of accounting procedures and techniques and preparing detailed financial reconciliations and expense tracking reports
7
Experience For Business Operations Specialist, Mid Resume
- Experience organizing and facilitating WebEx meetings (or similar meeting software tools)
- Demonstrated knowledge of accounting, forecasting and budgeting practices and principles
- Experience in using Advantage Financial Processing and Travel System, SunRISE, PeopleSoft, Kenexa Brassring,
- Experience collecting, interpreting data, and managing high level projects for management
- Experience collecting / interpreting data and managing high level projects for Executives or Senior Leadership
- Experience in seeking creative approaches, learning new technology, and adapting to new solutions quickly
- Experience in maintaining confidentiality regarding sensitive/confidential information pertaining to payroll, employee issues, etc
- Experience collecting, analyzing, and reporting performance metrics
- Experience handling logistical responsibilities, such as scheduling meetings and event planning
8
Experience For Ehealth Business Operations Specialist Resume
- Experience in preparing and interpreting data utilizing reports in Salesforce, dashboards, and PeopleSoft
- Experience in identifying and escalating urgent/conflicting requests
- Operates CRM and revenue tracking software. Produces and analyzes financial reports and makes recommendations for meeting departmental goals
- Globally ensure that EMEA BI Reporting operates according to our expectations
- Skilled in obtaining buy-in for ideas and driving implementation of new processes
- Experience with program, project, and contract financial management, including government contracting
- Experience in program, project, and contract financial management, including in government contracting
- Experience with program, project, and contract financial management, including in government contracting
- Experience managing projects and utilizing standard project management tools (e.g. MS Project, Gantt charts, resource load charts)
9
Experience For Ghrs, Business Operations Specialist Resume
- Experience with updating and managing functional Web sites and databases
- Strong working knowledge of (one ore more of the following): FISMA, NIST, HIPAA Security and Privacy requirements, standards, and guidelines
- Demonstrate understanding and knowledge of ANSI x12 standards and procedures relating to EDI processes for 837, 835, 270/271 & 276/277 transactions
- Experience working in the medical field with an understanding of medical terminology
- Experience working with faculty with administrative responsibilities especially calendar management/scheduling and travel arrangements
- Demonstrated knowledge of accounting and budgeting procedures and techniques
- Demonstrated knowledge of the principles, practices and methods of accounting, budgeting, and inventory management
10
Experience For Accounts Payable Business Operations Specialist Resume
- Experience working with PeopleSoft, Advantage, BrassRing, Concur, and MyReports
- Experience using online expense reporting system like Concur
- Experience leading small to medium-sized training program
- Experience working in PBM setting
- Demonstrated knowledge of ASU accounting and budgeting systems, procedures and techniques
- Previous experience in insurance claim processing or laboratory billing
- Experience with advanced use of Microsoft Excel, including using formulas and functions for calculations and analysis
List of Typical Skills For a Business Operations Specialist Resume
1
Skills For Senior Business Operations Specialist Resume
- Possession of excellent oral and written communication skills, including discussing and resolving administrative and financial issues with the team effectively
- Strong root cause analytic skills and solution identification and effective follow-up and complete staff work ability
- Experience in communicating effectively in person, writing, and by phone
- Displays excellent troubleshooting and creative problem solving skills, know when to act quickly
- Strong interpersonal, collaboration, problem-solving, conflict resolution, and writing, communication, and presentation skills
- Demonstrates proactive analysis and influencing skills
- Proofreading and excellent English skills
- Strong English writing and verbal communications skills
2
Skills For Business Operations Specialist, Senior Resume
- Demonstrated communication skills and editing for the purpose of knowledge transfer
- Experience in using flexibility, adaptable communication skills, initiative, and a desire to achieve excellence
- Experience working effectively and collaboratively with faculty, staff and students
- Excellent communication, planning and facilitation skills
- Experience in effectively working in a team environment
3
Skills For Technical & Business Operations Specialist Resume
- Experience creating presentations and presentation skills
- Strong Computer Skills (MS Office, medium knowledge of MS Excel)
- Operate effectively within a virtual (cross-cultural) environment
- Excellent facilitation and meeting hosting skills
- Excellent technical, professional and organizational skills
4
Skills For Global Business Operations Specialist Resume
- Excellent customer service and relationship management skills with high regard for quality and consistency of communication
- Demonstrated excellence in verbal and written communication, organizational, customer service, and interpersonal skills
- Strong Facilitation (e.g. Workshop or training sessions) skills
- Strong Change Management, Project and Program/Portfolio management skills
- Good listening and analytical skills
- Uses computers effectively - including inputting, reviewing and retrieving information
- Experience with working independently, coordinating activities and establishing priorities for self and others
5
Skills For Duck Creek Technologies Business Operations Specialist Resume
- Experience in planning, coordinating activities, and establishing priorities
- Proven experience preparing, reviewing, and presenting high quality proposals, business metrics, and reports
- Teaming mindset with a positive, flexible attitude and experience building and maintaining effective business relationships
- Evidence of establishing and maintaining cooperative effective working relationships with diverse stakeholders
- Experience in using initiative and setting priorities while being flexible
- Experience with Microsoft Excel, including formulas, and its effective use in a financial tracking, analysis, and reporting environment
- Experience in establishing and maintaining effective working relationships with a diverse work force
- Demonstrated experience performing technical delivery/coordination or consulting
- Proven project management experience creating project plans and guiding teams through successful project execution
6
Skills For Business & Operations Specialist Resume
- Experience coordinating activities and establishing priorities
- Experience in planning and establishing priorities
- Experience in successfully navigating complex environments with evolving priorities and communication plans
- Experience delivering on prioritized commitments and partnering closely to ensure consistent attention to details with rigorous follow through and report-back
- Experience prioritizing work and meeting critical deadlines
- Effectively drive, control, tracking completion and manage progress/process reporting to the key stakeholders
- Writes clearly and effectively for a variety of situations, including, but not limited to, mapping customer processes and workflows
7
Skills For Business Operations Specialist, Mid Resume
- Advance Microsoft and Excel skills (pivot table and merging) necessary
- Problem solving, issue management skills
- Exceptional communication and customer service skills when working with internal, external resources, and Partners/Vendors
- Demonstrated ability to handle multiple projects and priorities, working towards clear deadlines
- Experience in a high work volume environment managing multiple tasks and priorities
- Experience in understanding user needs, requirements and requests to identify priorities
- Data Analytics and mining skillset
8
Skills For Ehealth Business Operations Specialist Resume
- Effectively communicate (orally and in writing) with all levels of staff and leadership
- Proofreading skills
- Advanced organizational skills with attention to detail necessary to handle multiple tasks in a demanding environment with frequent interruptions
- Prior experience working in a classified environment is a requirement
- Demonstrated work experience that provided knowledge and understanding of the processes, procedures, systems, policies, and activities of the business unit
9
Skills For Ghrs, Business Operations Specialist Resume
- Presentation development and graphic skills (Powerpoint, Photoshop, Illustrator)
- Advanced MS Excel skills - Pivot tables, V/H lookup, etc
- Demonstrates commitment to excellent service in day-to-day operations. Foresees issues that might adversely affect work quality and develops contingency plans
- Demonstrated strong work ethic and exceptional levels of accountability, self-drive, and business judgment
- Superior oral and written communication, interpersonal and collaboration skills
- Proven ability to manage multiple projects simultaneously balancing competing priorities
- Meet and manage deadlines effectively
- Skilled in effective verbal and written communication
10
Skills For Accounts Payable Business Operations Specialist Resume
- Demonstrates experience in technical work environments with highly tech savvy teams
- Experience in Prior Authorization or PBM industry
- Demonstrates passion for analysis through work experience, internship or academic work
- Proven ability to manage time efficiently and prioritize tasks in a fast-paced, dynamic environment
- Effectively, judiciously and properly disposition various requests/deliverables on behalf of the organization
- Evidence of excellent attention to detail
List of Typical Responsibilities For a Business Operations Specialist Resume
1
Responsibilities For Senior Business Operations Specialist Resume
- Experience in management consulting or operations Excellent organizational skills
- Demonstrate excellent written and oral communication skills with ability to build lasting relationships with stakeholders, clients and suppliers
- Possession of excellent data management, problem solving, and critical thinking skills
- Proven experience in identifying opportunities for improvement and defining/measuring the success of those initiatives
- SQL programming skills is an advantage
2
Responsibilities For Business Operations Specialist, Senior Resume
- Managing effective and accurate capture of associated project costs by
- Monitoring and validation of project activities and approvals in ISP (SAP R3)
- Experience with the financial management of subcontractors, including reporting, funding, and pricing
- Assists more experienced personnel with the identification of risk and opportunity potential, developing mitigation, planning and refining the business case
- French B2 or above with excellent proficiency in writing, comprehending and making highly accurate judgements basis multiple sources of text
- Experience in developing and executing communication plans utilizing a range of media
3
Responsibilities For Technical & Business Operations Specialist Resume
- Experience collecting and interpreting data, and managing high level projects for Executives or Senior Leadership
- Experience creating and maintaining financial reports, and producing summary reports
- Experience with Foundation Endowment reporting, Scholarship processing, deposits, transfers, and reporting
- Experience in developing and maintaining cooperative working relationships both within and across organization
- Experience in using Workday Financial Processing, Concur Travel System, PeopleSoft, Kenexa Brassring, and Paymentnet
- Generally requires 2-5 years related Business / Accounting / Customer Service Billing experience
- Experience with Microsoft Excel at an advanced level, including using complex formulas and functions in calculations and analysis
- Experience managing or administering federal government awards
4
Responsibilities For Global Business Operations Specialist Resume
- Experience with writing and editing material (such as blogs or newsletter articles) in a journalistic style
- Good understanding of Sales/A&C/VAD operational requirements including tools, systems, and dashboards
- Experience of working across business units and collaborating across EMEA
- Demonstrated knowledge of principles, practices and methods of accounting, and budgeting
- Experience in Advantage software for budgeting and reconciling revenue and expenses
- Experience in setting up new accounts for new PSERC faculty using the ERA system
5
Responsibilities For Duck Creek Technologies Business Operations Specialist Resume
- Experience with the usage of macros and advanced formulas in Excel for financial tracking, analysis, and reporting
- Experience leading and coordinating cross-functional teams
- Experience using reporting and/ or financial management systems such as SAP, and standard office suites of tools
- Experience in macros or scripting languages for reporting purposes, or the ability to dashboard in Splunk would be highly considered
- Escalation authority concerning prioritizing
- Experience developing Metrics for performance and quality monitoring
6
Responsibilities For Business & Operations Specialist Resume
- Experience turning an ambiguous project into a methodical plan and executing
- Experience in developing presentations and delivering progress reports to leadership
- Experience developing and leading strategy
- Experience working with and presenting to executive leadership
- Experience gathering data and performing a Root Cause Corrective Action (RCCA)
- Experience communicating with and presenting to management
- Experience organizing and directing large teams in geographically disperse locations
- Experience with the following Excel functions: Charts, Graphs, Pivot Tables, VLookup/HLookup, Using Macros, External data sources
7
Responsibilities For Business Operations Specialist, Mid Resume
- Experience gathering data and presenting findings and results in a team environment
- Experience in working with Microsoft Office suite of tools, including SharePoint
- Demonstrated knowledge in principles, practices and methods of accounting, budgeting, and inventory management
- Experience in creating DS2019 with Visiting/Exchange Scholars
- Experience using online travel reporting system like Concur
- Experience working with analytical tools and creating specialized reports
- Experience developing high quality deliverables and presentations, working with various contributors from across the organization
8
Responsibilities For Ehealth Business Operations Specialist Resume
- Evidence of being a collaborator and team player able to accomplish several tasks and projects with multiple and overlapping deadlines
- Experience using ASU Advantage, PeopleSoft and Kenexa/BrassRing
- Experience developing high quality deliverables and executive presentations, working with various contributors from across the organization
- Experience in using Microsoft Office, including Excel, Outlook, Word
- Experience working with sponsored/grant funding
- Experience in using Concur travel system and processing travel
- Experience in basic accounting and cash handling
- Laboratory billing or 3rd party billing experience
9
Responsibilities For Ghrs, Business Operations Specialist Resume
- Experience with PeopleSoft and Kenexa and processing payroll transactions and hiring employees
- Experience in record keeping and ensuring adherence with policies, practices, and regulations
- Experience developing or reviewing detailed work statements
- Experience successfully documenting activities and tracking progress
- Experience integrating and communicating across all levels in an organization
- Experience in analyzing and synthesizing data to create strategy
10
Responsibilities For Accounts Payable Business Operations Specialist Resume
- Experience using MS Office applications (e.g., Word, Excel, and Outlook); PeopleSoft; and accounting systems
- Self motivated, comfortable working independently, and can multi - task, sort, organize, and prioritize work with minimal oversight
- Sustain, improve and execute a fully integrated and effective management system architecture, structure and operating rhythm
- Experience in using Advantage, Dashboards, Kenexa, TAS, Concur, SunRISE, IFAS, and PeopleSoft programs
- Experience working in a fast paced, higher education environment
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