Business Analyst, Sales Resume Sample
Ivory Crooks
4145 Shaun Port,
Boston,
MA
+1 (555) 206 8146
Work Experience
Senior Business Analyst Sales Finance
02/2018
-
PRESENT
New York, NY
- Exhaustive analysis of Product Master Data within the Capability Grid
- Define and finalize optimal Product Master Data hierarchy through data analysis & revenue reporting structure
- Define and finalize optimal Product Attributes mapping and Attribute Groups structure
- Define and finalize Business Rules for Product Master Data cleansing & enrichment for Data Migration
- Interact with Business Users globally
- Business Operations Analyst is responsible for assisting with opportunity management, quote creation and booking in Pivotal’s quote to cash process
- Responsible for correct quote set up in order to ensure accurate invoicing and product entitlements, balancing internal Pivotal requirements with customer needs
- Responsible for creating, modifying and proofing customer facing commercial agreements. Ensuring accuracy and conformity with Pivotal’s business guidelines
Business Analyst, Sales
11/2011
-
10/2017
Chicago, IL
- Participate with business systems development teams to act as a critical node in the feedback loop allowing Pivotal to enhance systems continuously
- Act as a single point of contact for sales teams during commercial contract agreements where finance and legal input is required
- Support transactional reporting requirements to communicate Pivotal’s co-selling and co-delivery efforts
- Quickly understand our end-to-end processes to help proactively address potential issues or bottlenecks
- Extract data sets, perform analyses, build financial models to support pipeline, coverage, renewal or other initiatives
- Assist with annual planning and monthly forecasting processes for the AMS Sales organization
- Analyze performance and productivity data and assist in preparing slides for QBR’s, or other Sales leadership presentations
Business Analyst Sales Operations
01/2009
-
07/2011
Philadelphia, PA
- Maintain databases and develop weekly/monthly/quarterly metrics reports
- Experience with database driven applications, metadata, system interfaces and data conversion
- Positive attitude, good problem-solving skills, self-starter, self-motivated, team player
- Work on multiple projects at one time and to ensure that overall priorities are being met
- Willingness to work weekends in support of software releases
- Actively support the YE-target and develop the foundations for next year’s and mid-term objectives by offering guidance, analysis and insight into critical topics for Retail Selling consideration
- CoE Retail Selling (incl. Visual Merchandising)
- CoE Retail Real Estate (IDR, Store portfolio management)
Education
Herzing University - Birmingham Campus
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Strong self-starter with robust problem solving, organization, time management & prioritization skills and demonstrated ability to multitask
- Distinctive problem solving and analytical skills, combined with strong business judgment and communication skills
- Strong quantitative and analytical skills, strong innovation, and problem solving abilities
- Strong problem-solving skills with demonstrated ability to work cross functionally
- Advanced Excel skills and strong experience with Word, PowerPoint, and Outlook required
- Demonstrated problem solving experience with experience providing business insights and recommendations from sets of data
- Demonstrated problem solving experience with experience providing business insights and recommendations from large sets of data
How to write Business Analyst, Sales Resume
Business Analyst, Sales role is responsible for excel, analytical, business, modeling, powerpoint, outlook, communications, advanced, database, retail.
To write great resume for business analyst, sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Analyst, Sales Resume
The section contact information is important in your business analyst, sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Analyst, Sales Resume
The section work experience is an essential part of your business analyst, sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business analyst, sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business analyst, sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Analyst, Sales resume experience can include:
- Demonstrated problem solving experience with experience providing business insights and recommendations from data sets
- Effective time management and organizational skills with the ability to work with tight deadlines
- Intermediate skills using MS word, Excel, Access, PowerPoint and Outlook
- Effectively communicate recommendations to stakeholders, including sales, finance, and senior leadership team
- Continuously update knowledge and skills to handle new challenges and responsibilities, takes accountability for outcomes and follows through on commitments
- Demonstrated experience presenting technical content to audiences
Education on a Business Analyst, Sales Resume
Make sure to make education a priority on your business analyst, sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business analyst, sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Analyst, Sales Resume
When listing skills on your business analyst, sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business analyst, sales skills:
- Team player, excellent communication skills, positive attitude and good work ethic
- Experience with SalesForce, PowerPoint and Excel modeling skills
- Excellent IT skills, including MS Office and ideally Social Media outlets
- Proficient interpersonal skills necessary to establish and maintain effective working relationships with senior management, employees, other departments
- Interpersonal skills with demonstrated ability to present content to an audience
- Experience with business analysis, or SQL, or Excel skills
List of Typical Experience For a Business Analyst, Sales Resume
1
Experience For Senior Business Analyst Sales Finance Resume
- Participate in data analysis/validation and User Acceptance Testing for Sales Operations
- Recognize skill gaps and develop knowledge to handle new challenges and responsibilities
- Assist in creating and updating training material for Sales and Sales Operations teams
- Market Retail Selling / Visual Merchandising teams
- Corporate Planning & Reporting (CP&R)
- Deep business understanding of retail or account merchandising, sales processes and KPI’s
- Develop, implement, and maintain new and existing CRM data analysis and reporting systems
- Assist with sales forecasting by utilizing the SalesForce.com reportingand other available data / systems
2
Experience For Business Analyst, Sales Operations Resume
- Establish & refine rhythm of business analyses and weekly reporting cadence for Product Marketing leadership
- Further strengthen the reporting base for Retail and DtC – both design of reporting and system implementation
- Measure KPI performance, including revenue, competitive, and supply metrics
- Identify impacts to existing sales process and document changes to sales process Flows
- Design and implement CRM solutions using standard configuration and established best practices
- Enable fact based decision by creating transparency and advise on the entire P&L for eCommerce
- Ensure that standardized reporting and ad hoc analysis is available in cooperation with the global Corporate Performance Management Team
- Provide comprehensive expertise for assigned x-channel sales systems, reporting and processes towards team and business partners
3
Experience For Business Analyst Sales Operations Resume
- Business requirements gathering, fit/gap analysis, and itemized documentation
- Fluency in Microsoft Applications, including Outlook, Word, Excel, PowerPoint and Access
- Database concepts including relational database principles & data storage
- Work closely with Data Architects to ensure business requirements captured are being met
- CoE Finance (one version of the truth)
- Market Retail Finance teams
- Find root cause of item flow issues and identify solutions that best address them
4
Experience For Business Analyst Sales Resume
- Partner with P&A to increase use of Time-Phased replenishment orders
- Partner on a daily basis with the P&A team on systemic issues, in-stocks, TPR usage, inventory, and overall product flow
- Work productively in the face of uncertainty and responds constructively to new demands, priorities and challenges while at the same time demonstrating flexibility and resilience
- Provide insight, ideas, and best practice advice to Planning & Allocation team members
- Lead application governance sessions to review and triage the backlog of enhancement requests and defects, including Scrum grooming sessions and the review of overall application statistics (adoption, performance, SLA’s, supplier performance, and backlog burn-down rates)
- Create product and service level designs spanning the business benefit, cost structure, license model, adoption, SLA’s, and overall governance model of each application
- 2 – 5 years’ experience as a business analyst or equivalent role
- Build and manage relationship with stakeholders and partners in the region
5
Experience For Senior Business Analyst, Sales Analytics Resume
- Analyse revenue performance and trends in the AMER region
- Perform root-cause, identify problem statement and strive for alignment with stakeholders on timeline and approach to help partner
- Conduct “deep-dive” analysis at partner or market level and lead cross-functional project teams
- Ownership of projects and initiatives
- Support Sales teams on business development initiatives and analysis request from EAN partners
6
Experience For Business Analyst / Sales Operations Resume
- Develop economic models, tools, and processes to help analyse and drive revenue performance
- Evaluate revenue risk for new strategies and initiatives, and develop strategies to mitigate risks
- Provide recommendations to improve revenue to partners, stakeholders, and leadership team
- Analyse conversion rates and conversion drivers
- Gather requirements for system implementations / enhancements and represent Sales’ needs
- Customer orientation and creativity is an asset
- Day-to-Day operational management of Fresenius’ Customer Relationship Management (CRM) tool and it’s peripheral tools and systems
- Contribute to the development of the team’s strategy and tactics in line with Brand & Sales Finance’s strategy and Group strategy
- Provide a monthly basis regular variance and benchmark analyses of sell-out/through KPI’s
7
Experience For Business Analyst, Sales Excellence Resume
- Partner with Global Sales team within the assigned area of responsibility
- Enable fact based decision by creating transparency and advises for product planning Retail and eCommerce channel. The Franchise channel could become in-scope in the future
- Business partner for improvements to the adidas iPad sales force automation tool. Includes assisting in the development and testing
- Lead medium size projects primarily related to product planning, but also related to other Own Retail and eCommerce finance topics
- Drive commercial performance converting Brand desire into profitable & sustainable business growth by developing efficient relevant tools including Omni-channel KPI framework, Transformational Projects and insights enhancing portfolio management and channel knowledge deep dive
- Advise/consult with stakeholders, on developing key measurable metrics to measure performance
8
Experience For Business Analyst, Sales & Operations Planning Resume
- Create dashboards and self-service reports for global reporting of sales metrics
- Identify and implement automation across a range of enterprise systems, including SAP, Salesforce.com, and Data warehouse systems
- Lead medium projects, implement findings and ensure sustainability of achievements
- Setting and tracking of global sales related and market related yearly Targets including interaction with global sales functions and MDs. Evaluating status quo and evolvement of current targets to meet best fit of corporation’s success & MD’s target setting
- Act as a trusted advisor to the business to ensure that the message of transformation is appropriately delivered to all aspects of the organization
- Determine, draft and execute appropriate plans and activities that align and support the BTO
9
Experience For Business Analyst, Sales Insights Resume
- Analyse big data to produce new insight into our business
- Drive change through identification, design, and implementation of robust processes that improve Sales Operations efficiency
- Respond to ad hoc information requests from Sales and Customer Operations areas - accuracy and timeliness are key
- Responsible for the preparation, analysis and presentation of key business metrics to senior management
- Perform in a fast-paced, goal-oriented, results-based environment
- Play primary role in ensuring the flow goods through the Distribution Center is tracking to our monthly financial goals. This includes running picks outside normal cadence and generating ship plans as needed in critical times
10
Experience For Senior Business Analyst, Sales Operations Resume
- Drive analytics on key KPIs – including but not limited to On Time to Promise, Fill Rate, and Order Book Conversion – with emphasis of enabling adidas Golf to be easy for our customers to do business with
- Build strong partnerships with internal stakeholders to build trust and gather information efficiently
- Excel and Tableau experience
- Assist in the order processing of Samples to ensure accurate orders and on time delivery to the Sales Reps
- Generate and distribute all necessary reporting to sales team on holds and other information that impacts order book conversion
- Develop and review analytics regarding order fulfillment (On time to promise, first order fill rate, and order book conversion) for footwear and apparel categories
- Provide insights and recommendations from analysis and speak to impacts on the business
List of Typical Skills For a Business Analyst, Sales Resume
1
Skills For Senior Business Analyst Sales Finance Resume
- Demonstrated planning, organizational, analytical and decision-making skills
- Strong verbal and written communication skills, adept quantitative abilities
- Technical skill set including Shipment and Consumption analytics experience
- Demonstrated experience in presenting technical content to audiences
- Fluent language skills in French and/ or German (a nice to have)
2
Skills For Business Analyst, Sales Operations Resume
- Experience in system administration, business intelligence, data analytics, sales support or related work experience
- Experience: 3+ years CPG relevant experience, Category analyst, internal or field based
- Experience implementing processes including profiles, roles, security, workflows, validation rules, customer objects, dashboards, etc
- Experience in Agile Scrum development methodologiesProven ability to gather and translate end user requirements into technical solutions
- Liaise with multiple internal divisions and departments; cross functional skills
3
Skills For Business Analyst Sales Operations Resume
- Related experience, or 1-3 years’ experience within a B2C Sales Operations organization
- Demonstrated problem solving ability with experience providing business insights and recommendations from large sets of data
- Excel and Tableau skills
- Use consultancy skills and approach to influence change ideas, project scope, direction and outcomes
- Advanced analytical and judgment skills necessary to identify cause-and-effect relationships and make recommendations
- Building and maintaining effective and collaborative relationships with a diverse range of staff
- Reporting principles and concepts, for example, variance analysis, detail and executive summaries, and effective commentary
- Extensive experience working with users to maintain usable data and reports in SFDC; and working with others to enhance and customise SFDC
- Collaborate with peers across the business to improve the overall effectiveness or our reporting infrastructure
4
Skills For Business Analyst Sales Resume
- Expert in Salesforce and Tableau with a strong understanding of Excel
- Strong understanding of enterprise software business fundamentals
- Demonstrated proficiency managing objects within a data warehouse
- Operate cross-functionally (omni-channel, sales, brand) and understanding of external business drivers
- Experience working with customer specific data sets
- BA/BS in Business, Engineering, Computer Science or related field; or equivalent combination of experience, education
5
Skills For Senior Business Analyst, Sales Analytics Resume
- Strong understanding of base application system functionality and overall technical foundation
- Work experience in a similar role (making reports and different analysis)
- Experience presenting technical content to audiences
- Hands on experience with Salesforce – reporting, dashboards, knowledge of sales cycle
- Work with the business to set and manage development priority
6
Skills For Business Analyst / Sales Operations Resume
- Extensive experience working directly with end users as well as more senior team members
- Experience with Data.com, Gainsight
- Strong knowledge of Sales Operations
- Validate that IT completed projects meet stated requirements and that business users are satisfied with results
- Experience with data visualisation platforms such as Tableau
- Operational experience
- Experience in system administration, business intelligence, data analytics, sales support or related field
- · 2+ years of experience with SalesForce.com
- Salesforce certification or equivalent experience required
7
Skills For Business Analyst, Sales Excellence Resume
- Strong system and business support for end users
- Experience in Oracle Business Intelligence (OBI) as a writer
- Experience in SalesForce.com as a user and/or Admin
- Excellent Microsoft Offices, specifically Excel
- Help others identify and prioritize their development objectives and act to address and resolve poor performance
- Provides honest, helpful feedback and guidance where appropriate to enhance skill development
8
Skills For Business Analyst, Sales & Operations Planning Resume
- Build and maintain excellent relationships across multiple business functions across all geographies
- Demonstrated ability to present technical content to diverse audiences
- 2 – 4 years of experience as a Business Analyst
- Understanding of Oracle e-Business Suite functionality, focusing on Quoting, Order Management and Customer Master
- Designing and developing supporting documentation
- Conducting detailed requirements gathering
- Developing reports and KPIs including visualization of information to provide to management
- Translating stakeholder’s requirements into reporting deliverable
9
Skills For Business Analyst, Sales Insights Resume
- Creating and maintaining sales and business presentations
- Performing data analysis and data maintenance to ensure data accuracy for reporting through regular audits
- Developing work flows and process designs
- Collaborating with stakeholders to develop alignment and ensure sign-off by decision makers
- Translating business needs into IT requirements
- Identifying creative ways to visualize business information from multiple business applications
- Developing performance metrics
- Troubleshooting data issues
10
Skills For Senior Business Analyst, Sales Operations Resume
- Responsible for driving adoption of workflows and processes by developing supporting materials, conducting trainings, and coordinating communications
- Co-ordinate the project by arranging project meetings, producing status documentation and meeting minutes and informing team members of decisions made
- Assist Sales Ops and Product Marketing teams with annual planning, resourcing, and other operational asks, including assistance with process design
- Propose and develop process/technology solutions aimed at generating cost efficiencies, increasing data quality, and enhancing value
- Support system deployment by gathering/documenting/sharing user feedback and collaboration with Deployment team
List of Typical Responsibilities For a Business Analyst, Sales Resume
1
Responsibilities For Senior Business Analyst Sales Finance Resume
- Strong penchant towards critical thinking and problem-solving with above average analytical skills
- Highly-effective communications skills (written and verbal)Detail-oriented, organized, adaptable – able to work under pressure and with tight deadlines
- Work effectively with cross-functional teams, learn, apply and share best practices from and to other teams and always strive for high quality deliverables
- Work experience, with 2+ years of work experience in data analytics
- Accurately analyze and exercise sound judgment to effectively solve problems
2
Responsibilities For Business Analyst, Sales Operations Resume
- Systems experience within a high volume consumer goods industry
- High level of ability to collaborate, communicate and present effectively at all levels
- Experience with problem solving and providing practical business insights and recommendations from data sets
- Experience analyzing data, using database query language (e.g., SQL)
- Proven track record of thought leadership in applying data driven models that have had a tangible impact on sales and marketing operations
- Demonstrated success in working in a team environment to address cross-function issues
- Experience leading CRM and sales pipeline implementations
3
Responsibilities For Business Analyst Sales Operations Resume
- Experience working in international environments
- Analytical work experience in management consulting or finance, business operations and analytics environment
- Experience in SQL
- Strong grasp on Data Warehouse concepts, models and best practices
- Experience planning, conducting, and documenting, User Acceptance Testing
- Assist Sales Ops and Sales teams with annual planning, resourcing, and other operational asks, including assistance with process design
- Serve as a primary point of contact for SalesForce.com administrative and configuration actions including: maintenance, configuration, reporting and training
- Work with management to design advanced reporting to enable data-driven decision making
- BA/BS in a critical thinking or quantitative field such as Business, Economics, Engineering, and Math
4
Responsibilities For Business Analyst Sales Resume
- Oversee scripting of and user acceptance testing of functional systems
- Monitor and update sales reporting
- Assist in Identifying processes and tools to increase automation and improve efficiency
- Mirror available customer panel databases to provide context and shopper behavioral learning beyond simple POS data analytics
- Comfortable working in a dynamic, fast-paced environment, and ability to maintain discretion with confidential information
5
Responsibilities For Senior Business Analyst, Sales Analytics Resume
- Create, maintain, and improve key data sets, pipelines and reporting to track and manage the performance of Facebook’s largest advertiser/agency partners
- Resource Management (people, finances etc.) · Works with project teams to develop project resource plans, cost-benefit analysis, and scheduling
- Keep documentation updated on Sales Operations current state processes including Inside Sales, Field Sales team and Sales Support
- MBA Achievement with Accounting or Financial focus would be ideal
- Enjoys being part of a team, knows how to navigate a global matrix environment and collaborates openly with cross functional team members at all levels.
- Educated to graduate level in a quantitative, scientific or engineering discipline
- Define conceptual solutions by documenting current and future mode of operations (CMO vs FMO) and develop process maps
- Highly analytical, quantitative mind, passion for details, capable of translating analytical insights into actions
- Comfortable and flexible working in a fast-paced environment
6
Responsibilities For Business Analyst / Sales Operations Resume
- Display high levels of energy, maintaining a positive outlook even in the face of adversity
- Able to adapt style to different working environments, situations and cultures
- Work creatively, analytically and independently in a problem-solving environment
- Deep business understanding eCom in general, of processes and structure
- Deep business understanding of Retail in general, of processes and structure
7
Responsibilities For Business Analyst, Sales Excellence Resume
- Assist/develop reporting, forecasts, KPIs and analytics that provide the business with feedback on performance
- Help provide the data for Sales weekly, monthly, and quarterly reporting as required and support any ad hoc data needs
- Design and implement business SQL logic in building dashboards
- Build complex multi-step SQL logic for reporting
- Support time-sensitive monthly billing, financial closes and liability management activities
- Support the technical manager in documenting project plans, and specifications and obtain “sign off” from the business for system initiatives
- Support projects through the full life cycle, from justification through implementation and training
- Firm and practical understanding of salesforce.com best practices and functionality
- Track performance vs. target for key performance indicators related to sales
8
Responsibilities For Business Analyst, Sales & Operations Planning Resume
- Identify and resolve problems in a timely manner, gather and analyze information, develop alternative solutions, and work well in individual and group problem solving situations
- Responsible for the successful and timely completion of assigned tasks and projects
- Create and maintain KPI dashboards
- Strategic mindset, along with attention to detail and accuracy required
- Facilitate requirements gathering sessions with Comcast Business Services necessary to complete projects with our customer experience in mind while making the Sales experience more efficient
- Participate in Project Team Agile ceremonies and support all necessary Agile activities throughout the project lifecycle
- Document and communicate Business Requirements through Features and User Stories
- Support reviews of business process, business requirements and functional requirements to help clarify objectives and obtain alignment from Product and Business stakeholders
- Review Business Requirements with Key Stakeholders and Project managers to ensure that a Project Scope and Core Request is fulfilling what the Stakeholders have requested and ensuring value of proposed work
9
Responsibilities For Business Analyst, Sales Insights Resume
- Work with Project Managers to ensure that Feature and Feature Groups are created for a Project and that the Project's 'Definition of Done' is finalized and understood
- Finalize Business Requirements and update Process Flows to dictate changes made to the standard Business Procedures to ensure all impacts are understood by stakeholders
- On going collaboration with Deployment team to ensure end user content and field communication is prepared in timely fashion
- Develop a deep understanding of the business, combine with data to build insights about advertisers, products and competitors
- Synthesize impact on financials/economics on our business and provide business analytic strength to drive initiatives critical to ongoing growth
- Maintain and enhance quarterly business performance reporting
10
Responsibilities For Senior Business Analyst, Sales Operations Resume
- Project manage improvements to drive greater efficiencies in day-to-day operations using a data-driven approach
- Drive operational excellence in the marketing organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business
- Establish & refine rhythm of business analyses and weekly reporting cadence for sales operations leadership
- Perform root cause analyses to identify business strengths, weaknesses, opportunities and trends. Apply expertise in quantitative analysis and data visualization to tell the story behind the numbers and provide recommendations to leadership
- Use data to inform, influence and support market sizing, product roadmap & product launch decisions
- Work closely with the Country General Managers to analyse and ensure a full understanding of business requirements and current sales processes
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