Billing Supervisor Resume Sample

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Alize Gusikowski
516 Dickens Island,  Houston,  TX
+1 (555) 435 3724

Work Experience


Regional Billing Supervisor
12/2017 - PRESENT
Phoenix, AZ
  • Compliance to all KPI’s being achieved
  • An understanding of how the role fits within and collaborates with the wider Logistics and Operations functions
  • Knowledge of the newspaper / magazine supply chain or similar is essential
  • Manages & Supervises:Oversee and manage AR and Billing team to maximize efforts billing accurately and collecting all outstanding AR
  • Eight (8) years or more experience or more and requires full use/application of relevant principles, theories, concepts and techniques
  • One (1) year or more supervisor experience
  • Able to delegate and direct others. Fairness to direct reports
Billing Supervisor
01/2015 - 06/2017
Boston, MA
  • Possesses strong technical aptitude
  • Effective leadership skills. Motivates others. Provides direction to employees according to established policies
  • Excellent organizational skills. Priority setting. Operates within established guidance
  • Able to consider a broad range of internal and external factors when solving problems and making decisions
  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Detail oriented with excellent follow-up practices
  • General knowledge of functional area(s) assigned (advanced level)
Professional Billing Supervisor
09/2007 - 08/2014
Detroit, MI
  • Microsoft Office (advanced level)
  • Manages operations and leads team of Billing and Summary Billing
  • Uses reporting functions to collect, analyze and summarize data to optimize staff workflows and enhance productivity both in quality and quantity
  • Provides leadership demonstrating the ability to influence, motivate, manage, train, counsel and develop staff to work toward their highest level of function, in accordance with job descriptions and competencies
  • Delegates to staff effectively; demonstrating the ability to plan, organize, direct, control, monitor and evaluate services, while using the available resources appropriately
  • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service concern with each and every internal and external customer
  • Responsible for the daily monitoring of exceptions and unbillable service internal reporting mechanisms to provide accurate updates on process improvements regarding revenue related activities
  • Works closely with Management to ensure sound fiscal and business performance within business and implements any necessary changes/modifications as needed
  • Accountable for managing staff schedules to ensure optimum scheduling and coverage of workflows

Education


Strayer University - Chesterfield Campus
2002 - 2006
Bachelor's Degree in Accounting

Professional Skills


  • Strong organization skills, including balancing multiple responsibilities and effectively meeting deadlines
  • Experience with medical billing and claims. Excellent written and oral communication skills
  • Strong organization, time management, and problem solving skills
  • Insurance and / or medical billing experience (strong understanding of insurance benefits and how health insurance and / or medical billing works)
  • Insurance and / or medical billing experience (strong understanding of insurance benefits and how health insurance and / or medical billing works)
  • Prior experience liaising with external vendors and supporting internal program/contracts is highly desirable
  • Prior billing, collections and/or cash posting experience

How to write Billing Supervisor Resume

Billing Supervisor role is responsible for customer, leadership, organizational, interpersonal, excel, general, billing, payroll, planning, research.
To write great resume for billing supervisor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Billing Supervisor Resume

The section contact information is important in your billing supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Billing Supervisor Resume

The section work experience is an essential part of your billing supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous billing supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular billing supervisor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Billing Supervisor resume experience can include:

  • Strong written and verbal communication, customer service, and organizational skills
  • Excellent math skills and detail oriented
  • Strong organization and technology skills
  • Strong interpersonal skills and the ability to multi-task
  • Experience Prior professional billing experience
  • Strong organizing tasks, setting priorities, problem-solving and follow up

Education on a Billing Supervisor Resume

Make sure to make education a priority on your billing supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your billing supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Billing Supervisor Resume

When listing skills on your billing supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical billing supervisor skills:

  • Proven leadership skills, ability to develop skills of direct reports and positively impact team morale
  • Work well both independently and as part of a team (demonstrates strong relationship-building skills)
  • Effective organizational and communication skills Experience in process documentation and process improvement
  • Five or more years prior billing experience and a solid understanding of basic accounting concepts
  • Excellent leadership, teambuilding, and decision-making skills
  • Good planning and organizational skills.

List of Typical Experience For a Billing Supervisor Resume

1

Experience For Health Care Billing Supervisor Resume

  • Demonstrate a strong working knowledge of payers including Medicare, Medicaid, and local HMO/PPO’s
  • Experience in a fast-paced, high-growth environment with a proven ability to sustain a high level of output and productivity
  • Interacts with all customers effectively and professionally. Represents the department with management and external partners/vendors
  • Effectively communicate issues to departmental leadership, escalate issues as appropriate
  • Effectively supervises billing staff. Responsible for hiring, terminations, performance reviews and salary administration
  • Healthcare billing experience working with CPT and ICD coding and CCI edits required
  • Proven ability to troubleshoot system interfaces between practice management software and third party billing clearinghouse
  • Proven ability to deal well with internal and external customers and to meet deadlines
  • Microsoft Sharepoint experience beneficial
2

Experience For Professional Billing Supervisor Resume

  • Supporting leadership in managing resources, recruiting, hiring, staffing, assessing team performance, and disciplining
  • Supervising your team in reconciling both general ledger accounts and sub ledger systems
  • Ensuring the proper research and timely resolution of variances by working with appropriate internal and external parties
  • Reviewing and approving all journal entries and interfaces completed by your team
  • Assisting with the implementation and accounting of various business initiatives
3

Experience For Billing Supervisor, Otis North Americas Resume

  • Monitoring/Assessing performance of others to make improvements or take corrective action
  • Providing input and design behind Performance Agreement goals and objectives
  • Ensuring team sufficiently completes Performance Agreements, mid years, and end of year reviews timely and accurately
  • Working knowledge of accounting principles, procedures and controls
  • Working knowledge of accounting procedures and principles
  • The ability to provide ongoing monitoring of standards by conducting standards testing on all billing positions
  • Responsible for overseeing performance and any related counseling of all billing positions, up to and including recommendation for termination of employment
4

Experience For Payroll / Billing Supervisor Resume

  • Be proactive in developing more efficient processes including identifying exceptions and challenging status quo
  • Assist in analyzing the current billing office positions, suggesting ways to improve future cash flow
  • 10 Maintain current knowledge of new and changing laws and regulations regarding billing issues
  • Responsible for overseeing training for all billing positions
  • Provide coding assistance to the billing groups (E&M coding, consults, bedside procedures, inpatient services, et cetera)
  • Manage, improve, and develop all processes related to BSC Billing team.Assist Billing Manager in the research and resolution of billing exceptions
  • Oversees work of non-supervisory employees engaged in processing claims, maintaining related files and logs, and checking patient eligibility for
  • Assist in obtaining requested information from billing vendor to expedite the submission and processing of claims
5

Experience For Msla-billing Supervisor Resume

  • Participate in developing and testing of new billing system
  • Responsible for goal setting, monitoring and evaluating employee performance against established goals
  • Supervise and direct the work of the Billing Analysts holding staff accountable for accuracy and appropriateness of billing and adherence to SOP’s
  • Coordinates with product management and product infrastructure on new product billing processes and production system enhancement impacting billing
  • Communicates changes to billing team. Responds to daily emails, RT Tickets, and phone calls from sales relating to billing issues
6

Experience For Production Billing Supervisor Resume

  • Apply the financial policies and procedures of the company, resolving inconsistencies and escalating when necessary
  • Ensure that all monthly statements, daily billing, daily reports, and productivity reports are complete, timely and accurate, according to schedule
  • Maintain working knowledge of the current billing office system
  • Responsible for overseeing annual review process for all billing positions
  • The ability to provide training to all billing positions on Company standards of operations
7

Experience For Investor Accounting Billing Supervisor Resume

  • Review and approve outstanding adjustment requests for posting daily
  • Review EMC billing weekly, ensure ALL claims are being sent and received from the clearinghouse
  • Work with the Corporate Billing Manager and the IT department on electronic billing requests
  • Work with satellite offices to ensure following standard billing processes and procedures
  • Adheres to regulations prohibiting unbundling and other questionable practices
  • Responsible for the day-to-day operations and monthly closing aspects of the general accounting functions
  • Responsible for scheduling, training, performance evaluation and deployment of resources within the department
8

Experience For Premium Billing Supervisor Resume

  • Adopt best practices in billing and collections that maximizes the company’s liquidity profile while maintaining adequate risk levels
  • Train and monitor billing staff’s review of revenue and assigned communities aging reports
  • Review all billing data entered in the Epic system by physicians for appropriate coding of both procedures and diagnoses
  • Respond to all patient, staff and physician billing questions in an effort to resolve problems with billing
  • Access the company’s internal systems including, Salesforce, Intranet, SAP, bank websites, e-invoicing and chat software
  • Supervises employees, provides guidance, counseling and training based on individual needs
  • Remains current in government regulatory changes affecting Federal Payor eligibility, billing, and operational procedures and financials
9

Experience For FGP Billing Supervisor Resume

  • Assists with training internal customers on operating system
  • Liaise between CBO and agencies being billed to resolve discrepancies in processing claims
  • Coordinates all departmental billing/customer issues and supervises day to day billing and accounts receivable operations
  • Prepares accounting statements and reports related to billing
  • Perform other billing or accounting tasks as assigned
  • Reconcile billing portal to the time reporting tool
  • Answer field and vendor inquiries regarding payments and processing
  • Consistently work to streamline and improve processes thereby maintaining DSO (Days Sales Outstanding) in line with goal set by management
10

Experience For Insurance Billing Supervisor Resume

  • Responsible for continuously reviewing and adjusting processes to gain efficiencies
  • Through understanding of Accounts Receivable processes; from Billing, Collections to Cash application
  • Maintain operating policies and procedures of billing team
  • Research and troubleshoot billing issues seeking input from Manager as necessary
  • Perform special projects as assigned such as New York knowledge transfer for billing function
  • Direct supervision of billing office staff
  • Help identify changes in policy for the billing team to improve office efficiencies
  • Liaison for clinics and CBO to resolve billing issues that cannot be resolved by customer service staff

List of Typical Skills For a Billing Supervisor Resume

1

Skills For Health Care Billing Supervisor Resume

  • Strong interpersonal skills and commitment to customer service
  • Strong personal computer skills (especially Excel and MS Word)
  • Experience in finance/accounting required, 5 or more with direct billing experience
  • Communicate/interface effectively both verbally and in writing with physicians and employees at all levels of the organization
  • Advanced knowledge of computer accounting software, especially J.D. Edwards and MS Office applications (advanced Excel skills)
  • Able to effectively assign task responsibility and authority to others while being able to manage to the deliverables
  • Effectively collaborates with internal and external business partners including Pharmacists and General Managers
  • Manages organizational structure and staffing to effectively accomplish the department’s goals and objectives
  • Supervise and produce internal reporting to effectively manage the business
2

Skills For Professional Billing Supervisor Resume

  • Well developed communication skills (written, verbal) are necessary
  • Motivate and effectively supervise staff
  • Effectively motivate and supervise staff
  • Leadership skills and ability to work independently and as part of a team
  • Communicate effectively with field management and sales concerning billing, and translate the impact of established department policies and procedures
3

Skills For Billing Supervisor, Otis North Americas Resume

  • Assessment of staff to determine areas of opportunity and use of specialized skills
  • Leading, motivating and training your team to be effective in their roles
  • Good understanding of payroll/billing process flow for a staffing organization
  • Experience working with generally accepted Accounting principles and Accounting software Costpoint
  • Experience in Accounting or Billing
  • Experience reading and interpreting Medi-Cal eligibility responses
  • Experience navigating and interpreting financial profiles in an electronic health record, preferably IBHIS
4

Skills For Payroll / Billing Supervisor Resume

  • Experience using an Electronic Data Interchange (EDI) and/or an electronic billing process to generate electronic or paper health care claims
  • Experience appealing claiming decision from Medicare, Medi-Cal and/or other third party payers
  • Applicable experience (invoicing / revenue / general accounting)
  • Strong understanding of physician billing regulations and procedures
  • Experience working in the oil and gas industry as a Billing Supervisor
5

Skills For Msla-billing Supervisor Resume

  • Experience in a lead or supervisory billing role managing 2+ team members
  • Experience with the Utility industry’s procedures for billing residential and commercial customers
  • Handle large volume of work & adapt to changing priorities
  • Strong controls background and familiarity with SOX controls in a billing environment
  • Experience in coordinating revenue activities related to Medicare, Medi-Cal, and other third party payers
  • Five (5) years of experience in a related accounting position
6

Skills For Production Billing Supervisor Resume

  • At least three (3) years of experience in a billing environment
  • At least four (4) years of experience in a billing environment
  • Five to seven years of experience in a billing/legal environment
  • Experience in Medical billing
  • Billing and supervisory experience
  • Strong business acumen with understanding of organization and various functions
7

Skills For Investor Accounting Billing Supervisor Resume

  • Experience with these Interfaces / Metrics (if applicable): o Pricing Analysts, Credits Analytics, Customers Analysts
  • Six+ years Accounting experience
  • Experience working with electronic invoice submissions
  • Experience working with ad-hoc query tools (Cognos)
  • Experience working with ad-hoc query tools
  • Experience in Finance/Accounting
  • Supervise a team to ensure system validation of Billing Changes made and proper documentation associated with changes
  • Builds effective relationships with internal and external partners, including Field Operations, Customer Care and government agencies
  • Assist manager in management of the productivity of billing staff with a strong patient focused approach
8

Skills For Premium Billing Supervisor Resume

  • Billing experience
  • Three or more years of customer experience required
  • Previous leadership experience
  • Experience with A/P and A/R processing
  • Work experience in billing or A / R
  • Work experience in Healthcare or Revenue Cycle management / Billing / Accounts Receivable
  • Monthly billing experience
9

Skills For FGP Billing Supervisor Resume

  • Insurance and/or medical billing experience
  • Experience using MS Access to navigate and run queries to pull data
  • Experience in Microsoft Office (Excel, Word, Access, Outlook, and PowerPoint)
  • Customer service experience
  • Experience in a Supervisory, Team Lead, or Subject Matter Expert (SME) role
10

Skills For Insurance Billing Supervisor Resume

  • Experience in a Supervisory or Team Lead role
  • Identify problems and find creative, effective solutions
  • Eight (8) years or more of experience with full use/application of relevant principles, theories, concepts and techniques
  • One (1) year or more of supervisory experience
  • Two (2) years’ experience within the MHPB department
  • Progressive experience in receivables operations and/or accounting
  • Mactive - Advanced understanding of spreadsheet software with the demonstrated ability to learn software applications
  • Supervisory experience in a high production environment
  • Organized, detail oriented with excellent follow through abilities

List of Typical Responsibilities For a Billing Supervisor Resume

1

Responsibilities For Health Care Billing Supervisor Resume

  • Excellent customer service skills in person and over phone
  • Communicate with people effectively, resolve conflict, and to discipline when necessary
  • Leads the team to effectively accomplish company and department strategy, goals and objectives
  • Effectively communicate with Project Managers and other Operational staff
  • Good basic Contract Logistics Operations experience
  • Managing Accounts receivables experience
  • Experience working as a supervisor in a healthcare environment/setting
  • Billing or accounting experience
  • . Medical billing, coding and collections experience
2

Responsibilities For Professional Billing Supervisor Resume

  • Experience in managing/supervising a team of employees
  • Good knowledge and understanding of Logistics processes
  • Experience performing account reconciliations
  • Upervisor experience in accounting, office or customer service field
  • Experience supervising over 10 employees
  • Billing experience
3

Responsibilities For Billing Supervisor, Otis North Americas Resume

  • Self-motivated with ability to prioritize work over a wide range of responsibilities, while meeting deadlines
  • Experience in a Lead / Supervisory role managing a large team
  • Experience in billing required: preferably in software industry
  • Experience in Accounting operations required
  • Work experience (3+ years) in Order to Cash / Billing/ Invoice Management
  • Responsible for team’s adherence to SOX audit controls and the retention policy for evidence
  • Organize, multitask and strong attention to detail
  • Maintain effective communication with all staff
  • Good written and verbal communication to direct the activities of the team
4

Responsibilities For Payroll / Billing Supervisor Resume

  • Routinely meet with staff to evaluate, prioritize and set collections targets for the month
  • Delegate responsibilities and prioritized work streams and deliverables in an efficient manner
  • Works with the Manager to develop an effective training program for new staff and ongoing training for existing staff
  • Establishes effective relationships with other Internal and External resources affecting cash applications
  • Experience working in the Oil and Gas industry
  • Audits claims to ensure effectiveness of financial controls
5

Responsibilities For Msla-billing Supervisor Resume

  • Manage multiple priorities as well as flexibility to adapt to change with new systems and
  • Experience in logistics services 3PL
  • Good cooperation with local, regional and corporate
  • QuickBooks system experience
  • Assisting in hiring, training and retaining all required personnel
6

Responsibilities For Production Billing Supervisor Resume

  • Ensuring quality of output produced by the billing staff; and ensuring that all programs' billing goals and objectives are met
  • Issuing of invoices on a timely basis using BlackRock’s fee billing infrastructure
  • Managing open job cards/outstanding orders daily and weekly to ensure timeous invoicing to customers
  • Understanding of medical coding and billing compliance concepts
  • Providing leadership, guidance, and training directions for the Dubai billing department
7

Responsibilities For Investor Accounting Billing Supervisor Resume

  • Issuing supporting documents which declare types of activities and customer accountant code
  • Understanding of the use of GAAP accounting
  • Working knowledge of ICD-10, CPT and HCPCS coding, DSO reduction, accounts receivable, & HIPAA
  • Coordinating all invoicing support for programs in Africa, Asia, North America, South America, Europe, and the Middle East
  • Maintaining billing processes across PAE to ensure compliance with appropriate policies, procedures, and controls
  • Ensuring consistent and reliable billing practices across all projects and programs
8

Responsibilities For Premium Billing Supervisor Resume

  • Preparing billing metrics
  • Working knowledge of: Rentalworks, SAP, Orbit, Timekeeper, and SNAP
  • Working in-depth knowledge of Medicare, Medi-Cal, and other third party payer regulations
  • Understanding of Medical Group operations
  • Maintaining invoice for collections to multiple vendors/account
  • Ensuring that process/procedures, and data is updated and maintained accordingly
  • Performing periodic audit of process/procedures for continuous improvement and cost reduction
  • Liaising with program sites and headquarters in USA; and with customers as needed
  • Using MS Dynamics SL and Costpoint software
9

Responsibilities For FGP Billing Supervisor Resume

  • Willing to work in a fast paced environment and be a team player
  • Timekeeping and overtime
  • Developing employee performance system to identify areas of improvement and reward high quality performance
  • Execute billing and reporting activities according to specific deadlines, including project and building set up
  • Supervise billing coordinators including job performance, scheduling and training
  • Process vehicle title applications, maintaining the title for in-stock vehicles, and purifying the title fee schedule, during non-peak hours of billing
  • Provide training, and coaching of internal staff to ensure each team member is at least meeting the unit averages and is meeting the project’s objectives
  • Working in Microsoft Excel functions such as v - look ups, pivot tables, filtering, sorting and analyzing data on reports
10

Responsibilities For Insurance Billing Supervisor Resume

  • Maintenance of BlackRock’s billing infrastructure - Revport/Adam/Spectra including ensuring that new, changed and lost client billing details are updated on a timely and accurate basis
  • Develops staff to be effective in their roles by providing coaching and on-the-job training
  • Overseeing day-to-day processing of billing out sales deals (based on rotation)
  • Provide support to leadership for the purposes of business planning/budget preparation, reporting and forecasting
  • Ensure accurate capturing of job cards and raising invoices in accordance with customer SLA and pricing agreements
  • RT46 billing and maintaining billing schedules
  • Provide necessary data to Accounting regarding billing
  • Supervise other accounting staff members as well as coaching and directing daily activities

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