Analyst, Systems Resume Sample
Geraldine Wisozk
3613 Sanford Lodge,
Houston,
TX
+1 (555) 486 6816
Work Experience
Lead Analyst, Systems & Requirements
10/2017
-
PRESENT
Chicago, IL
- Prioritize, make tradeoffs, and decisions in regards to system experience on behalf of Care and Sales for cross-functional strategies, projects, and launches; serve as an escalation point to resolve stakeholders’ conflicts in priority
- Experience: 4+ years of experience in system administration, including server application installations, configuration, and maintenance
- Provides consulting / direction to solve business problems or needs arising from everyday events or unexpected / catastrophic events. This includes recognizing the problem, resources needed to resolve as well as managing to process needed for proper completion, including executive management updates as required
- Thorough understanding of the business strategy, operations, markets and key stakeholders
- Reviews business processes to understand the capability gaps and opportunities
- Recommends Innovations and business processes /systems simplifications
- Builds close relationships with the function heads and their teams. Advise these teams on how technology can be used to match or outpace competitor performance
Analyst, Systems
11/2012
-
04/2017
Phoenix, AZ
- Prioritizes and plan delivery in each function with the key stakeholders, manage conflicts between functional priorities as required
- Ensures integration and consideration of assigned business areas against critical business processing, freeze periods, holiday schedule changes, weather events and significant refresh activities
- Acts as third level of support
- Directs Solution Development Managers from suppliers according to agreed IT services
- Manages operational supplier performance on IT services delivered
- Escalation point towards supplier on operational services delivered in the Solution development domain
- Provides reporting on supplier performance on operational KPI’s and delivered services by suppliers through operational supplier scorecards
Analyst Systems
12/2008
-
07/2012
Phoenix, AZ
- Ensures level of efforts are acceptable, SOW’s are complete and properly represent the requested work, proper skillsets are applied and time reported is accurate and appropriate
- Accountable for the performance and deliverable of their vendors
- Financial & Risk
- Knowledge of assigned business process (subject matter expert)
- Knowledge of the software application(s) that support(s) the business process
- Project management SDLC’s and Agile methodologies
- System development processes and practices
- Listen and incorporate feedback into positive results
Education
Globe University / Minnesota School of Business
2003 - 2008
Bachelor's Degree in Information Technology
Professional Skills
- Strong communication (listening, writing, oral) skills required
- Proven experience in data analysis, technology or related experience
- Toolset Specific skills: Proven track record (5 years+) with Java and related web frameworks
- Strong data analysis and business skills
- Technical and publishing related work experience with at least 2 years’ experience working with Aviation related technical publications
- Distributed Skillset including: Scripting, Windows
- Demonstrated programming and systems analysis through previous work or intern experience needed
How to write Analyst, Systems Resume
Analyst, Systems role is responsible for java, software, languages, engineering, retail, finance, integration, database, security, wireless.
To write great resume for analyst, systems job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Analyst, Systems Resume
The section contact information is important in your analyst, systems resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Analyst, Systems Resume
The section work experience is an essential part of your analyst, systems resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analyst, systems responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analyst, systems position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Analyst, Systems resume experience can include:
- Strong customer facing and customer service skills
- Experience in building industry proven Java solutions
- Experience administrating, managing and configuring SharePoint Server 2013
- Validates results by testing servers, infrastructure and programmed applications where applicable
- Strong working knowledge of Internet Information Services (IIS)
- Strong working knowledge of Windows Server 2000-2016
Education on an Analyst, Systems Resume
Make sure to make education a priority on your analyst, systems resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analyst, systems experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Analyst, Systems Resume
When listing skills on your analyst, systems resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical analyst, systems skills:
- Presentation skills Abilities to showcase the JAVA/UI accomplishments to the rest of the team and stakeholders when the occasion rises
- Functional analyst skills with documented successes
- Develop new reporting solutions using different Business Intelligence tools, as per priorities defined by management
- Experience working with both technical and business teams required
- Experience working with both technical and business teams, and ability to translate business processes into technical solutions
- Experience with complex data modeling, especially finance related
List of Typical Experience For an Analyst, Systems Resume
1
Experience For Analyst, Systems Analysis Resume
- Lead small to medium initiatives to improve the systems, user experience, related procedures, and customer satisfaction
- Support Role: Manage a ticket queue containing all Marketing, DiPLA, and Advertising system problems as it pertains to supported applications
- Analyzes and documents definition of technical aspects of application problems by conferring with clients; evaluating procedures and processes
- Provide the following ILS Management Services
- Participate in the design, build and deployment of the local IS solutions
- Partners with Finance Operation’s Systems Maintenance to ensure system configurations and enhancements meet compliance standards and mitigates control risks
- Maintains relevant business knowledge of product categories and stays abreast of market and industry trends and conditions
- Acts as a McKesson ambassador of corporate values
- Manage the cloud based Portfolio Management Tool
2
Experience For Analyst Systems Resume
- Act as SME on Frontline systems and processes to inform on usability and functionality as it relates to employee experience. Advocate for and protect the employee experience through launch of new systems, systems updates, and breaks resolution
- Own and drive resolution of system experience impacting issues, including communications to affected users, issue prioritization, tracking, fix validation, and resolution; identify possible root causes and/or workable solutions
- Prioritize, negotiate trade offs, and decisions on behalf of Frontline end user teams for low to medium complexity, cross-functional, projects and launches; serve as an escalation point to resolve stakeholders’ conflicts in priority
- Contribute system expertise to the evaluatiation and design of strategic solutions and architectural direction that align to business goals set by key stakeholders
- Provide ILS Support and Logistics Expertise to JSP Project team
3
Experience For Analyst, Systems Experience Resume
- Process Purchase Orders Requests in GDIT ESM Tool
- Manage / Monitor orders from order entry thru delivery to distribution center
- Coordinate delivery of Material from Distribution Center to Installation location
- Coordinate with Asset Management to ensure all equipment is accurately accounted for
- Identify and lead lean initiatives within the department
- Warranty and Repair Material Authorization Administration
- Third Party Application Support: Many systems within Marketing, DiPLA, and Advertising are purchased packages and SaaS systems. Strong familiarity with the installation and support of third party systems is required
- Participates in solution development in association with the Portfolio and project team. Coordinates efforts of the technical team and ensures proper design, development, and implementation methods are employed
- Develops solution by preparing and evaluating alternative workflow solutions. Ensures validation of program and development through creation and execution of test plans and strategies
4
Experience For Lead Analyst, Systems & Requirements Resume
- Determines operational objectives by studying business functions; gathering information; evaluating and recommending output requirements and formats
- Provides input and improves computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
- Improves systems by studying current practices; designing and recommending improvements. Recommends and documents controls by identifying product touch points and dependencies
- Participates in definition of project requirements including project milestones, phases, and elements
- Contributes to team effort by ensuring measures defined are met and communicated
- Coordinates the technical project team and resources necessary to complete projects within timelines and budgets identified by the team
- Ensure technical aspects of projects are tracked and communicated with the project team
- Develops and resolves technical resource conflicts within assigned Portfolio and Project teams
- Ensures project and methods have measurable results identified and are tracked
5
Experience For Senior Manager Analyst Systems Resume
- MS ASP and .NET application environment
- Work with support group, project management, and/or business area personnel to determine application functional, security, recovery and integration requirements, and planned user interaction; understand external and internal business context; analyze alternatives using SWG methodology (cost/benefit, risk, etc.)
- Perform research and evaluation of product and service alternatives for topics assigned (including I/S tools) using appropriate methodology and document recommendations; include vendor business and cost analysis as appropriate
- Design the use of application software functions and options, and document interfaces and planned utilization of user access tools
- Design SWG custom applications
- Prepare development specifications for application modules, determine estimated effort, and gain approvals, when appropriate
- Lead or participate in problem diagnosis and resolution on a timely basis
6
Experience For Mission Command Analyst / Systems Admin Resume
- Maintain assigned I/S records
- Plan and participate in the configuration, testing and implementation of assigned application components (package or custom) needed to implement documented requirements (modules; parameters; inquiry and reporting; application security; integration; other)
- Assists with test scenarios creation, some testing and test results review
- Perform turnover of tested application or infrastructure items and related documentation for production use
- Contribute system expertise to the evaluation and design of strategic solutions and architectural direction that align to business goals set by key stakeholders
7
Experience For Analyst Systems Senior Resume
- Wireless experience
- Analysis or systems production support
- 2) Systems and Applications supported
- Configure, maintain, and manage SharePoint Server 2013 and O365 in a multiple farm environment
- Manage, support and troubleshoot SharePoint and Project Server in a virtualized environment
8
Experience For Senior Systems Analyst / Systems Analyst Resume
- Mentor staff as well as users and guide multiple projects
- Contribute to team development and performance to achieve team goals
- Provide technical expertise for applications and systems integration
- Identify, diagnose, debug and resolve technical problems
- Document and convey causes and resolutions
- Create and maintain design and technical documents
9
Experience For Analyst / Systems Resume
- General Computer knowledge – Word, Excel (advanced), PowerPoint, Outlook
- HTML with CSS and Javascript
- Database driven applications (Oracle, MySQL, or Ms SQL Server)
- Bachelors in Computer Science or Management Information Systems or related
- IAT II Certification, e.g., Security + CE desired
10
Experience For Dcgs-a Functional Analyst / Systems Analyst Resume
- Works collaboratively with partners in IT, business areas and vendors in understanding, and enhancing business requirements to create technical, and functional specifications
- Leads the design, build, validation, implementation and maintenance of IT application systems and/or infrastructure solutions in support of our current, and future business needs
- Produces list of deliverables, cost estimates and time estimates related to the assigned project(s) in order to assist with effective project/initiative management
- Helps partner teams determine whether a solution(s) needs to be developed internally or procured from external sources
- Helps determine integration needs and design/development/solution patterns that can be reused optimally
- Responsible for technology lifecycle portfolio management from conceptualization until retirement in one or more areas
- Provides support and/or interfaces with support teams, internal or external, to ensure business and technical issues with applications and/or infrastructure are resolved timely and effectively
List of Typical Skills For an Analyst, Systems Resume
1
Skills For Analyst, Systems Analysis Resume
- Excellent software engineering skills in a variety of languages and architectures, including
- Wireless experience, within or supporting Care or Retail
- Previous experience planning the deployment and configuration of Microsoft SharePoint and Project Server
- Good understanding of the customization options of the SharePoint / Project Server platform and how to implement chosen customizations
- Mainframe, experience with the following: CICS, COBOL, JCL, VSAM, DB2, FTE/FTP
2
Skills For Analyst Systems Resume
- Coordinates IT resources dedicated to Portfolio projects and Pods to maximize effectiveness and efficiency of design, development, and service delivery
- Strong knowledge of Healthcare information systems both financial and clinical
- Manage own work time and priorities in accordance with aggressive timelines and budgets
- Experience of SDLC methodologies such as Agile and Waterfall
- Working in global organization with teams and colleagues that span across multiple geographies and time zones
- Understanding of source management systems
- Secure Coding Lifecycle (Secure Coding training, standards, scans, penetration testing, remediation)
- Serve as the HRIS partner supporting HCM areas in Workday, including Recruiting,
3
Skills For Analyst, Systems Experience Resume
- Utilize existing tools to analyze data according to defined business rules and procedures
- Utilize existing tools to analyse data according to defined business rules and procedures
- Define infrastructure and application problems by conferring with clients; evaluating procedures and processes
- Controls solution by establishing specifications; coordinating production with programmers, engineers, QAs and other IT experts
- Spares Modeling and Sparing Calculations
- Participates in the resolution of DeCA’s Enterprise Service Desk (DESD) issues by consulting with relevant subject matter experts
- Broad understanding of data quality concepts and methodologies would be helpful
- Broad understanding of Data concepts
4
Skills For Lead Analyst, Systems & Requirements Resume
- Coordinate client file transfer onboarding for Advisors products
- Assist clients with file transfer onboarding
- Analyze project requests and consult with product owners regarding the optimal file transfer solution
- Document standard operating procedures and write stories on business requirements for mini projects taken up by the team
- Create and maintain the SQL code used by the reporting tools
- Provide technical support related to reporting, to global Finance user community
- Participate in system upgrades, testing, and user education
5
Skills For Senior Manager Analyst Systems Resume
- Work in fast paced, demanding environment
- Oracle EBS R12, Qlik, Spreadsheet Server or other major reporting tool is desirable
- Coordinate testing with on and off shore resources
- Maintain system configuration, including Supervisory Organization, Custom
- Configure and maintain Microsoft O365 Tenant and growing applications (teams, Group, PowerBi, etc)
- Supports development and maintain software products supporting the organizations standards
- Responsible for supporting legacy systems and integration with new systems or tools through Finance Operation’s Manager, Systems Maintenance and IS
- Obtain pricing for Cost Estimates
- Kit assembly, tracking, coordination and delivery of support materials
6
Skills For Mission Command Analyst / Systems Admin Resume
- Timely collection/reporting of required Project Closeout data
- Develops and maintain high quality software products supporting the organizations standards
- Hands-on with Visio drawing tool
- Interfaces with and guides software engineers and/or vendor partners in providing clarifications on design patterns, as needed
- Performs solution verification to ensure the solution is built in accordance with the specifications meeting business and technical requirements
- Self Starter with desire to learn newer technologies and bring efficiencies
- Maintains availability of assigned services
7
Skills For Analyst Systems Senior Resume
- Analyzes system problems and recommend solutions
- Provides effective communication at all levels of management, peers and customers through clarity of expression and the ability to organize thoughts both written and oral
- Coordinates production support to include proprietary vendor monthly maintenance, providing system access to the appropriate vendor staff and monitoring the progress of the maintenance
- Construct, document, communicate and perform validations on Merchant data to verify data integrity
- Experience with API’s/Microservices/SOA
- 6 - 12 months of IT experience
- Knowledge and experience with SDLC methodologies such as Agile and Waterfall
- NCR AMS or UE experience
8
Skills For Senior Systems Analyst / Systems Analyst Resume
- Construct, document, communicate and perform DQ tests to verify data integrity
- Document and publish Data Quality tests and results
- Communicate Data Quality non-compliance to Team and Management to resolve issues
- SQL, Data quality, data analysis
- Work with a large organization and build SME relationships
- Knowledge of Oracle or Netezza /SQL
- Knowledge of the fundamental concepts, practices, and procedures used in systems analysis and design
- Document and publish requirements
9
Skills For Analyst / Systems Resume
- Follow Mastercard standards, metrics and audit procedures
- Convey technical issues/problems to both programmers and management
- Support file transfer team with Adhoc projects
- Ensure file transfers are compliant with data privacy policies and regulations
- Administer client accounts for FTX – File Transfer Express configuration
10
Skills For Dcgs-a Functional Analyst / Systems Analyst Resume
- Administer client file transfer contacts and configuration
- Responsible for Mastercard Data Exchange client implementations
- Track and report monthly file transfer metrics
- Coordinate implementation with product business owners
- Identify opportunities for automated solutions
- Perform requirements analysis, functional design, and work with project team to develop solutions
- Work simultaneously on several projects, with different teams
List of Typical Responsibilities For an Analyst, Systems Resume
1
Responsibilities For Analyst, Systems Analysis Resume
- Passionate about technology, with a genuine curiosity to learn and apply new concepts
- Team player, with a willingness to share and transfer knowledge
- Work independently and to work flexible hours as needed to support global delivery
- Understands MasterCard’s product delivery process
- Ensure timely delivery of project tasks
- Participate in evaluation of new software tools
2
Responsibilities For Analyst Systems Resume
- Windows command scripts
- Windows Server Class OS
- Advanced Excel with VBA
- Basic knowledge of unix line commands
- Multi-task across multiple concurrent projects
- SQL, data analysis
- Ensures completion of reference materials and technical documentation of the products, processes, and environment and configuration management of the Portfolio products assigned. Maintains current technology proficiency by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
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